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In the event of a problem
There is no visible damage to your kettle
The kettle does not work or stops before
boiling.
• Check that the kettle is plugged in properly.
• The kettle has been operated without water or scale
has accumulated, triggering the safety system to
prevent dry operation: leave the kettle to cool and
then fill with water. Use the switch to turn it on: the
kettle starts working again after about 15 minutes.
The water tastes of plastic
This usually occurs when the kettle is new. Throw away
the water the first few times you use it. If the problem
persists, fill the kettle to maximum, add two
teaspoonfuls of bicarbonate of soda. Boil and throw
away the water. Rinse the kettle thoroughly.
If your kettle has fallen, if it leaks, or if the
cord, the plug or the base of the kettle are
visibly damaged
Return your kettle to your Rowenta After-Sales Service
Centre, the only organization authorized to repair it.
See warranty conditions and list of centres in the
booklet supplied with your kettle.
The type and serial number are indicated on the bottom
of your model.
• Do not use the kettle. No attempt should be made to
dismantle the appliance or the safety systems.
• If the base of your kettle is assembled with screws and if
the power cable is damaged, it must be replaced by the
manufacturer, its after-sales department or a person with
similar qualifications for safety reasons
• If the base does not include any screws, the power cable
cannot be replaced. If the cable, the base or the connector
are damaged, the base must be replaced completely.
• Rowenta reserves the right to modify the characteristics or
components of its kettles at any time, in the interests of
consumers.
This product has been designed for domestic use only.
Any professional use, inappropriate use or failure to
comply with the instructions, the manufacturer accepts
no responsibility and the guarantee will not apply.
Prevention
of accidents in the home
For a child, even a slight burn may sometimes be
serious.
As they grow up, teach your children to be careful with
hot fluids in the kitchen.
Place the kettle and cord towards the back of the
working surface, out of children's reach.
If an accident occurs, rinse the burn immediately
with cold water and call a doctor if necessary.
• To avoid accidents, never carry your child or baby when
you are drinking or carrying a hot drink.
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