Troubleshooting And Error Messages - Sansui DR201V User Manual

7. Troubleshooting and error messages

The DR201V is equipped with state-of-the-art technology and is safe to operate. Nevertheless, problems or malfunctions
may occur. Before contacting Sansui customer support, refer to the following for possible solutions.
PROBLEM
No power when switched on
No sound
No sound in one channel
Loud buzz or hum
Weak bass, diffused stereo image
Distorted sound
Audio input source switches not
working
Remote control not working
Buttons do not function (on the DR201V
and/or remote control)
Any repairs other than those mentioned above are to be carried out solely by an authorised technician.
POSSIBLE SOLUTION
Mains socket not switched on or faulty
-
Plug not fully inserted into wall socket
-
Internal mains fuse has blown inside the unit,
-
this will need to be replaced by a qualified service
technician
Power cord has become damaged, this should be
-
replaced immediately by a qualified technician
Power not turned on
-
Volume setting low
-
Loudspeaker cables not connected
-
Poor reception on DAB tuner
-
Correct audio input source not selected on front panel
-
Audio source input cables connected incorrectly or
-
damaged
Audio input source faulty
-
Loudspeaker cables connected incorrectly or
damaged
Loudspeakers are faulty
-
Audio input cables damaged or not correctly
-
connected
- Tuner sited too close to TV
Speaker connections out of phase check + and – terminals
-
are connected to corresponding terminals on both
amplifier and loudspeakers
- Frayed wires may be touching on speaker terminals
causing distortion
Weak or very poor signal on FM
Volume control may be set too high
-
- Internal fault would need servicing by a qualified service
technician.
Check if the batteries have been inserted correctly.
-
If batteries are empty, replace them with new ones.
-
Remove any objects found between the remote control
-
and the remote sensor.
Make sure the distance between the remote control and
-
the device does not exceed 8 m
Turn the DR201V off and then on again.
-
As an alternative, turn the DR201V off, unplug it from the
-
power outlet and plug in again.
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© Sansui UK 2012 DR201V IB Ver 1.0 Rev 0.0