Electrical safety Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup. c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. •...
Laser compliance statement (multilingual translations) The laser compliance statements in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese Chapter 1 Safety information...
The mSATA solid-state drive is designed and developed for “cache” function purpose only. • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone...
Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...
Custom Model Variant (CMV) This is a unique configuration that has been negotiated between Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering.
This chapter presents following information: • “What to do first” on page 31 • “Checkout guide” on page 32 – “Lenovo Solution Center” on page 32 – “Quick test programs” on page 32 – “UEFI diagnostic program” on page 33 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics. Then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags and follow the instructions on the Web site. To run a test using a quick test program, do the following: 1.
To create a bootable diagnostic medium, do the following: 1. Go to http://www.lenovo.com/diagnose. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...
• For the Windows 7 operating system: Open the Power Manager program and click the Battery tab. • For the Windows 8 operating system: – Open the Lenovo Experience program and click Power. – Open the Lenovo Support Center program and click Battery Health. Checking the backup battery To check the backup battery, do the following: 1.
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the backup battery. • If the backup battery discharges quickly after replacement, replace the system board. Hardware Maintenance Manual...
Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support. Restoring the factory contents by using the Recovery Disc Set When the main storage device is replaced because of a failure, no product recovery program is on the new drive.
Note: The rest of the recovery process is fully automated and no action from you is required. The computer will restart into the Microsoft Windows desktop several times and you might experience periods when no activity is apparent on the screen for several minutes at a time. This is normal. 9.
• To perform a quick format, click Just remove my files to start the process. The process will take several minutes. • To perform a complete format, click Fully clean the drive to start the process. The process will take several hours. 4.
4. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option. Then click Next. Important: If you clear the Copy the recovery partition from the PC to the recovery drive. option, you will create recovery media without the recovery partition content. You still can start the computer from the recovery media, but you might be unable to recover your computer if the recovery partition on your computer is damaged.
Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive.
HDPs or to recover data from the hard disk drive. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
• Press the Fn key. • Open the LCD cover. • Press the power button. Also, in either of the following events, the computer automatically returns from sleep mode and resumes operation: • The ring indicator (RI) is signaled by a serial device or a PC Card device. •...
Unauthorized battery is connected to the system. Press and will not charge. Please replace the battery with the the ESC to continue. correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery with the correct Lenovo battery for genuine Lenovo-made or authorized.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
• This policy applies to all ThinkPad notebook computers purchased on 1 January, 2008 or later. • Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that any replacement LCD will have zero pixel defects.
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Table 7. Status indicators (continued) Indicator Meaning Sleep status The illuminated dot in the ThinkPad logo on the outer lid of the computer and on the palm rest works as a system status indicator: it shows whether the computer is in sleep, hibernation, or normal model.
• For Windows 8: Starts the Lenovo Settings program, which enables you to change the camera and audio settings. Switch the display Press this key to switch between the computer display and an external monitor.
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Table 8. Special keys (continued) Description Special key Wireless radio control Press this key to enable or disable the built-in wireless networking features. (F9) Notes: If you want to use this button to enable or disable the wireless features, the following device drivers must be installed on your computer beforehand: •...
Rear view System status indicator Optical drive Combo audio jack Power status indicator ac power connector USB 3.0 connector Media card reader slot SIM card slot Bottom view Hard disk drive or solid-state drive Battery pack Emergency reset hole Locating FRUs and CRUs This topic introduces the following service parts: •...
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CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Description Self-service CRU Optional-service LCD unit Keyboard bezel Speaker assembly Memory module Thermal fan assembly Hardware Maintenance Manual...
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FRU descriptions Self-service Optional service Base cover assembly Hard disk drive or solid-state drive door Hard disk drive or solid-state drive (depending on the model) Battery pack Media card reader board Optical drive PCI Express Mini card for wireless LAN System board DC-in cable PCI Express Mini card for wireless WAN (on some...
• Screw M2xL6 (7) Table 10. Other FRUs FRU descriptions Self-service Optional service ac power adapter Power cord Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Chapter 7 Locations...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
When you replace the system board, follow the following steps to create new UUID for the system board if the system board does not have a UUID: 1. Install the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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If the system board is being replaced, try to read the ECA information from the old system board and transfer the information to the new system. If the system board is inoperable, this will not be possible. Hardware Maintenance Manual...
CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Before servicing the computer Carefully read this topic before servicing the computer. Removing the SIM card Some models you are servicing might have the SIM card that the customer has installed. If the computer you are servicing has the SIM card installed, remove it before you start the servicing. After you finish the servicing, ensure that you insert the card back into the slot firmly.
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Removal steps of hard disk drive or solid-state drive bracket Torque Step Screw (quantity) Color M3 × 3 mm, flat-head, nylon-coated (4) Black 0.392 Nm (4.00 kgf-cm) Chapter 9 Removing or replacing a FRU...
1020 Keyboard Removal steps of keyboard Step Screw (quantity) Color Torque M2 × 10 mm, wafer-head, nylon-coated (2) Black 0.392 Nm (4.00 kgf-cm) Press the keyboard in the direction as shown by the arrows until the hooks on the rear edge of the keyboard are detached from the keyboard bezel.
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Lift the keyboard, and then detach the keyboard connectors. Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the keyboard connectors are attached firmly. When installing: Attach the keyboard so that the hooks on the front edge of the keyboard are under the frame as shown in the following illustration. When the front edge of the keyboard is housed firmly, gently press the keys with your palms to slide the keyboard toward you until it snaps into position.
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Removal steps of memory module Remove the keyboard support plate that on the top of the memory module as shown by the following illustration. Press out on the latches on both edges of the socket at the same time , and then remove the memory module When installing: Insert the notched end of the memory module into the socket.
Note: There are two memory module slots on the computer. If only one memory module is to be installed on the computer you are servicing, install it in the lower memory module slot, not in the upper one. Install the keyboard support plate back into place. Ensure that the hooks on the front edge are firmly locked into the keyboard bezel.
Removal steps of PCI Express Mini Card for wireless LAN Remove the antenna RF connectors . Remove the screw Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the gray cable into the jack marked MAIN or M, and the black cable into the jack marked AUX or A on the card.
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Removal steps of PCI Express Mini Card for wireless WAN Remove the keyboard support plate that on the top of the memory module as shown by the following illustration. Remove the antenna RF connectors . Then remove the screw Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated (1) (1.85 kgf-cm) When installing: Plug the red cable into the jack marked MAIN, and the blue cable into the jack marked AUX on the card. Install the keyboard support plate back into place.
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Remove the antenna RF connectors . Then remove the screw Torque Step Screw (quantity) Color M2 × 3 mm, wafer-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) Hardware Maintenance Manual...
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When installing: Plug the red cable into the jack marked MAIN, and the blue cable into the jack marked AUX on the card. Install the keyboard support plate back into place. Ensure that the hooks on the front edge are firmly locked into the keyboard bezel.
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Otherwise, the mSATA solid-state drive will not function correctly. For instructions on partitioning the mSATA solid-state drive for specific computer models, go to http://www.lenovo.com/support/msata-fru. Remove the keyboard support plate that on the top of the memory module as shown by the following illustration.
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Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Install the keyboard support plate back into place. Ensure that the hooks on the front edge are firmly locked into the keyboard bezel. Chapter 9 Removing or replacing a FRU...
1060 Optical drive For access, remove this FRU: • “1020 Keyboard” on page 66 Removal steps of optical drive Remove the screw . Press the edge of the drive outwards using the tip of a thin screwdriver , and then pull out the optical drive Step Screw (quantity) Color...
1070 Backup battery For access, remove this FRU: • “1020 Keyboard” on page 66 Removal steps of backup battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. When installing: Ensure that the connector is attached firmly. 1080 Keyboard bezel For access, remove these FRUs in order: •...
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Step Screw (quantity) Color Torque Black 0.181 Nm M2.5 × 5 mm, wafer-head, nylon-coated (2) (1.85 kgf-cm) M2 x 6 mm, wafer-head, nylon-coated (6) Black 0.181 Nm (1.85 kgf-cm) M2 x 3 mm, wafer-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Turn the computer over, and remove the screw under the keyboard.
When installing: Ensure that the connectors are attached firmly. Release the keyboard bezel from the frame using a plastic pry tool as shown in the following illustration. 1090 Speaker assembly For access, remove these FRUs in order: • “1010 Hard disk drive or solid-state drive assembly” on page 64 •...
Removal steps of speaker assembly Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 2.5 mm, wafer-head, nylon-coated (4) (1.85 kgf-cm) 1100 Media card reader board For access, remove these FRUs in order: • “1010 Hard disk drive or solid-state drive assembly” on page 64 •...
• The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. • If the Lenovo Solution Center program is not installed in the computer, the customer should download this program before a non-physically damaged battery pack is replaced. Note that a physically damaged battery pack is a not covered by the warranty.
Use only the authorized battery specified for your computer. Any other battery could ignite or explode. 1120 System board assembly and thermal fan assembly Important notices for handling the system board: When handling the system board, bear the following in mind: •...
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Removal steps of thermal fan assembly When installing: Ensure that the connector is attached firmly. Remove the screws in ascending alphabetical order as illustrated. Torque Step Screw (quantity) Color M2 × 4 mm, wafer-head, nylon-coated (6) Black 0.181 Nm (1.85 kgf-cm) When installing: Attach the thermal fan assembly connector to the system board and fasten the screws in descending alphabetical order as illustrated above.
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated (2) (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1130 DC-in sub card and base cover assembly For access, remove these FRUs in order: •...
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• “1100 Media card reader board” on page 82 • “1110 Battery pack” on page 83 • “1120 System board assembly and thermal fan assembly” on page 84 Removal steps of DC-in sub card When installing: Ensure that the connector is attached firmly. Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds.
Asset tag Non-encription label (for non-TPM models) Wireless WAN MAC label Brazil Anatel label (for 3G) S/N (Serial Number) label SWISS SIM ICCID label COA label Brazil Anatel label (for Bluetooth) FCC label Brazil Anatel label (for wireless LAN) GEO label China WAN label Rating label Malaysia SIRIM label (for wireless LAN)
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Removal steps of LCD unit Torque Step Screw (quantity) Color M2 × 4 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. Chapter 9 Removing or replacing a FRU...
Detach the antennas as shown in the following illustration. When installing: Ensure that the cables are routed correctly. 2010 LCD bezel assembly For access, remove these FRUs in order: • “1010 Hard disk drive or solid-state drive assembly” on page 64 •...
Removal steps of LCD bezel assembly Torque Step Screw cap Screw (quantity) Color M2 × 4 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that all the latches are attached firmly and the bezel is secured with screws. 2020 LCD panel For access, remove these FRUs in order: •...
Removal steps of LCD panel Torque Step Screw (quantity) Color M2 × 3 mm, wafer-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) 2030 Integrated camera For access, remove these FRUs in order: • “1010 Hard disk drive or solid-state drive assembly” on page 64 •...
• “1050 PCI Express Mini Card for wireless WAN or mSATA solid-state drive” on page 71 • “1060 Optical drive” on page 78 • “1080 Keyboard bezel” on page 79 • “2010 LCD unit” on page 88 • “2010 LCD bezel assembly” on page 90 Removal steps of integrated camera When installing: Ensure that the connector is attached firmly.
Removal steps of hinges Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (6) (1.85 kgf-cm) 2050 Wireless antenna cables and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Hard disk drive or solid-state drive assembly” on page 64 •...
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Cable routing: When you install the antenna assembly, route the cables as shown in the following illustration. As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Chapter 9 Removing or replacing a FRU...
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Wireless LAN antenna (main) Wireless WAN antenna (main) Wireless WAN antenna (auxiliary) Wireless LAN antenna (auxiliary) Note: Some models might not have the wireless WAN antennas. Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Electronic emissions notices For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkLight ThinkPad...
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Part Number: 0B48762_02 Printed in (1P) P/N: 0B48762_02...
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