Hayes Microcomputer Products DIVA T/A User Manual

Hayes microcomputer products pc card user's guide diva t/a

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DIVA T/A PC Card
User's Guide

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  • Page 1 DIVA T/A PC Card User’s Guide...
  • Page 2 Third Edition (March 1998) 206-146-03 DIVA T/A PC Card is a trademark of Eicon Technology Corporation. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. CompuServe is a registered trademark of CompuServe Incorporated. Hayes is a registered trademark of Hayes Microcomputer Products, Inc.
  • Page 3: Table Of Contents

    Installing a Terminating Resistor... 78 Single ISDN Device ... 78 Multiple ISDN Devices ... 79 Appendix B: Troubleshooting the DIVA T/A... 80 LED Status Indicators on the DIVA T/A ... 81 Common Problems... 82 Dumping the DIVA T/A Memory... 84...
  • Page 4 DIVA T/A Firmware Specifications ... 86 DIVA T/A Hardware Specifications ... 87 Customer Service ... 88 Eicon Technology on the World Wide Web ... 88 Eicon Technology on CompuServe ... 88 International Regulatory Information and Conditions of Use... 89 Limited Warranty ... 92...
  • Page 5: Introduction

    Internet Access The DIVA T/A allows you to connect to the Internet over an ISDN line at speeds of up to 128 kilobits per second. Without virtually any delays, you can access online services or browse the World Wide Web to download high-resolution graphics, video clips, interactive games, music, etc.
  • Page 6: What You Will Need

    What You Will Need To install and use of the DIVA T/A, you will need the following: Item DIVA T/A Package PC or Notebook Computer Remote Access Client Software ISDN Basic Rate Line (BRI) Terminal Emulation Program (Required for non-Windows users only) VT100-...
  • Page 7: Ordering Your Isdn Line Using Ez-Isdn/Ioc

    IOC: use ordering code R If you want to use Always On/Dynamic ISDN (AO/DI) please refer to www.isdnzone.com for information on how to order your ISDN line (to be supported in a future software update). DIVA T/A PC Card User’s Guide 7...
  • Page 8: Connecting The Cables

    Connecting the Cables To install the DIVA T/A into your PC: Push the ISDN S/T or U cable (see the jack on the card. Push the connector locking tab toward your card. Plug into ISDN jack B and D ISDN Cable...
  • Page 9 10-digit ISDN Number (Area Code and ISDN phone number) followed by 0101. For example: 51455512340101. You may not have to enter SPID information for the DIVA T/A to function properly if your ISDN line is configured for non- initializing mode.
  • Page 10: What's Next

    Windows 3.x/WFW 3.11 DOS and OS/2 What to do Continue on page 11 Continue on page 13 Continue on page 15 Continue on page 18 Continue on page 19 Continue on page 46 DIVA T/A PC Card User’s Guide 10...
  • Page 11 Dial-Up Networking. After connecting the cables (see the section “Connecting the Cables” on page 8), turn on your PC. Insert the DIVA T/A, label side up, into the PC Card Slot. The DIVA T/A is automatically detected and the New Hardware Found Window appears.
  • Page 12 In the Install From Disk window, enter the drive letter of your CD drive (or use the Browse button to locate your CD drive) and click OK. Go to page 20 and continue at the section “Installing the DIVA T/A Software.” DIVA T/A PC Card User’s Guide 12...
  • Page 13: Windows 95 (Osr2)

    After connecting the cables (see “Connecting the Cables” on page 8), turn on your PC. After Windows 95 has started, insert the DIVA T/A, label side up, into the PC Card slot. The DIVA T/A is automatically detected and the New Hardware Found Window appears followed by the Update Device Driver Wizard.
  • Page 14 Enter the drive letter of your CD drive (or use the Browse button to locate your CD drive) and click OK. In the update Device Driver Window, click Finish. Go to page 20 and continue at the section “Installing the DIVA T/A Software.” DIVA T/A PC Card User’s Guide 14...
  • Page 15: Windows Nt

    Windows NT 4.0 Note: Before you begin installing the DIVA T/A, we suggest that the Remote Access Service (RAS), also known as Dial-Up Networking, be installed with at least one modem (any modem will do; it is only needed to install the DIVA T/A and can later be removed).
  • Page 16 Windows NT choose its own modem driver. If you let Windows NT select the modem driver, you will not be able to communicate with the DIVA T/A. You will then have to delete the Windows NT installed modem and restart the install process again from Step 4.
  • Page 17 Click Yes to configure Dial-Up Networking. From the Remote Access Setup window, remove any unused devices that use the same COM port as the DIVA T/A, and then click Add. In the Add RAS Device window, select the Eicon DIVA T/A PC Card from the drop-down list and click OK From the Remote Access Setup window, click Continue.
  • Page 18 Windows NT 3.51 If you are going to use the DIVA T/A with RAS, RAS must already be installed with at least one modem (any modem will do, it is only needed to install the DIVA T/A and will later be removed). If this is the case, follow the steps below.
  • Page 19 MAKEDISK.TXT file located in the \WIN16\MAKEDISK directory of your DIVA T/A CD. If you are going to use the DIVA T/A with RAS for WFW, RAS must already be installed with at least one modem (any modem will do, it is only needed to properly install the DIVA T/A and will later be removed).
  • Page 20: Installing The Diva T/A Software

    Note: there is no Setup Wizard for DOS or OS/2. If you are using DOS or OS/2, go to the section ‘Using the VT100 Configuration Tool” on page 46. The DIVA T/A Setup Wizard installs all necessary DIVA T/A files on your system. These include: the DIVA T/A on-line documentation...
  • Page 21 Click Next in the Setup Wizard’s “Welcome” screen. Specify where you want to install the DIVA T/A software. Click next to install in the default directory (the default directory differs according to your platform); otherwise, click the browse button and select a directory, then click Next.
  • Page 22 Click Finish. The software installation is complete. You must now configure your DIVA T/A with one or more configuration profiles. Do one of the following: Windows 3.x users. If you are using Window’s 3.x, the Windows 3.x Configuration tool appears. Go to the Section Using the Windows 3.x/WFW 3.11 Configuration Tool on page...
  • Page 23 Windows 95/NT Configuration Tool starts. If you select this option go to step 3 of the section “Configuring Profiles under Windows 95/NT” on page 30. When the “Congratulations” screen appears the installation is complete. Click Finish. DIVA T/A PC Card User’s Guide 23...
  • Page 24 ISDN parameters for the profile you created above, go to the section “Using the Windows 95/NT Configuration Tool” on page 28. If you want to use your DIVA T/A, go the section “Using the DIVA T/A” on page 58. DIVA T/A PC Card User’s Guide 24...
  • Page 25: The Eicon Diva Terminal Adapters Program

    The Eicon DIVA Terminal Adapters Program appears as below. Getting Help The Eicon DIVA Terminal Adapters program includes extensive on- line help. To get help, select Help\Help Topics from the menu bar. icon on your task bar (Windows 95 only). DIVA T/A PC Card User’s Guide 25...
  • Page 26: Menu Options

    Configuration Tool” on page 28 for more details. Downloads new Firmware. See the Updating the DIVA T/A section “ Firmware ” on page 53 for more details. Resets your DIVA T/A to the original factory settings. DIVA T/A PC Card User’s Guide 26...
  • Page 27 Tools\Terminal from the menu bar. The tool is used primarily for trouble-shooting. To perform this Action Displays a panel that contains details about your DIVA T/A. Use it if you need to determine details about your configuration (such as your firmware version).
  • Page 28: Using The Windows 95/Nt Configuration Tool

    About Primary and Alternate Locations Each profile can contain a Primary and an Alternate location. If the DIVA T/A cannot connect using the Primary location parameters, it automatically tries again using the Alternate location parameters. DIVA T/A PC Card User’s Guide 28...
  • Page 29: Using Context Sensitive Help

    Primary location and your office as the Alternate location. When you place a call, the DIVA T/A first tries to connect using the parameters specified for your home. If it cannot establish a connection, it will try again using your office parameters.
  • Page 30 Note: If you want to change the default name of a profile, select the profile and click Rename. Change the name and continue. Note: If you have a North American version of the DIVA T/A, the Configuration Wizard can automatically detect your SPIDs (ISDN number(s) can also be detected if your line features AutoSPID).
  • Page 31 (Windows NT only) If you want to support incoming calls with Windows NT RAS Server, you must enable the parameter “Allow clear text authentication” in the RAS Server setup. Refer to the RAS online help for more information. DIVA T/A PC Card User’s Guide 31...
  • Page 32 Note: Australia has two different switch types available: TPH1962 and EuroISDN. Ask your ISDN provider how to set your switch type. Activates the “2 Number tab”. Use the second number tab if your ISDN provider assigns two numbers. DIVA T/A PC Card User’s Guide 32...
  • Page 33 Alternate tab. Follow the guidelines in step 5. Description and Values Specifies your ISDN number(s). Note: If you are using a North American version of the DIVA T/A and your line supports AutoSPID, ISDN numbers are automatically detected. For more information on AutoSPID, refer to page 76.
  • Page 34 If you select BACP, but do not set the Cost Reduction Timers, you could incur unnecessary expense as your second B-channel might open and close frequently, costing you the first- interval amount each time the second B-channel connects. Default: BACP/BOD enabled DIVA T/A PC Card User’s Guide 34...
  • Page 35 DOV calls are data calls made over a BRI line using Voice Bearer Capability. For DOV to work, the remote device to which you are connecting must support incoming DOV calls. DIVA T/A PC Card User’s Guide 35...
  • Page 36 9 is implemented. Your DIVA T/A is ready for use. After the DIVA T/A has restarted, check the D LED on the DIVA T/A. If the LED is steady or flashing intermittently, the DIVA T/A is working correctly;...
  • Page 37: Using The Windows 3.X/Wfw 3.11 Configuration Tool

    Using the Windows 3.x/WFW 3.11 Configuration Tool The DIVA T/A Windows Configuration Tool allows you to view the DIVA T/A version and firmware properties, download updated versions of the firmware, and configure dialing and communication information. Verifying Firmware This section describes how to verify the firmware version currently loaded on your DIVA T/A and download a newer version.
  • Page 38: Configuring Profiles

    Configure the ISDN line to match your new location. Configuring Profiles The DIVA T/A configuration settings are organized into profiles and saved in the card’s non-volatile memory. The DIVA T/A comes equipped with a factory profile which requires only your ISDN information to establish a factory Multilink PPP connection.
  • Page 39 Primary location and your office as the Alternate location. When you place a call, the DIVA T/A first tries to connect using the parameters specified for your home. If it cannot establish a connection, it will try again using your office parameters.
  • Page 40 America) firmware: Europe (Euro ISDN), Japan (INS-Net64), and Australia (TPH1962). The default setting is Europe. Note: Australia has two different switch types available: TPH1962 and EuroISDN. Ask your ISDN provider how to set your switch type. DIVA T/A PC Card User’s Guide 40...
  • Page 41 ). Specify two numbers if your ISDN provider assigns two different numbers. Note: If you are using a North American version of the DIVA T/A and your line supports AutoSPID, ISDN numbers are automatically detected. For more information on AutoSPID, refer to page 76.
  • Page 42 Primary to return to the Profile Configuration window. Click the Advanced button to open the Advanced window. Description Permits the DIVA T/A to use 2 information. If your ISDN provider assigns you two different numbers, select Enable Number.
  • Page 43 If you select BACP, but do not set the Cost Reduction Timers, you could incur unnecessary expense as your second B-channel might open and close frequently, costing you the first- interval amount each time the second B-channel connects. Default: BACP/BOD enabled. DIVA T/A PC Card User’s Guide 43...
  • Page 44 DOV calls are data calls made over a BRI line using Voice Bearer Capability. For DOV to work, the remote device you are connecting must support incoming DOV calls. DIVA T/A PC Card User’s Guide 44...
  • Page 45 After the DIVA T/A has restarted, check the D LED. If the LED is steady or flashing intermittently, the DIVA T/A is working correctly; if is not, check your configuration and try again. For more details, refer to “LED Status Indicators on the DIVA T/A”...
  • Page 46: Using The Vt100 Configuration Tool

    This section describes how to use the VT100 Configuration Tool to configure your DIVA T/A under DOS and OS/2. The VT100 Configuration Tool is incorporated in the DIVA T/A firmware. It lets you configure basic ISDN-specific parameters. Note: When using DOS, make sure that DOS Card services is installed and working.
  • Page 47 Cancels your configuration setting (if a change was made) or moves to the previous menu level (if no change was made). From Open Profile in the Main Menu, toggle the Space Bar to select the profile to be configured. DIVA T/A PC Card User’s Guide 47...
  • Page 48 SPAP or PAP authentication are supported. Select Primary or Alternate ISDN Parameters and press Enter to open the configuration screen. *-----------------------------------------------------------------------------* DIVA T/A - North American Version 1.5.1 Copyright (c) 1997 Eicon Technology Corporation +-------------------------------------------------------------+---------------+ |MENU: Primary ISDN Param. Switch Type: Auto-Detect...
  • Page 49 2 ). Specify two numbers if your ISDN provider assigns two different numbers. In most instances, Directory Numbers will be automatically detected with AutoSPID. For more information on AutoSPID, refer to page 76. DIVA T/A PC Card User’s Guide 49...
  • Page 50: The Configuration Screen

    Parameter Data Over Voice Description Setting this parameter to Yes explicitly disables SPID initialization and instructs the DIVA T/A to start up in Non- Initializing Terminal mode. For more information on Non-Initializing Terminal mode, refer to page 77. Primary Description Note: Available on North American models only.
  • Page 51 (in seconds). For example, if your provider changes a fixed $X for the first 5 minutes enter 300. Note: Setting the timer to 0 disables it. The Billing Interval timer is also, effectively disabled DIVA T/A PC Card User’s Guide 51...
  • Page 52 After the DIVA T/A has restarted, verify that it is working correctly by checking the DIVA T/A D LED. If the D LED is steady or flashing intermittently, the DIVA T/A is working correctly. If it is not, check the configuration and try again.
  • Page 53: Updating The Diva T/A Firmware

    This section contains the procedures you should follow to load new firmware. Updating the DIVA T/A Firmware (Windows NT and Warning: You may lose your configuration when you download new firmware. Save your current profile configurations. To do this, open the Eicon DIVA Terminal Adapters Program and select Export Profile from the File menu (see “The Eicon Terminal Adapters Program”...
  • Page 54 Updating the DIVA T/A Firmware (Windows 3.x/WFW 3.11) Warning: When updating your DIVA T/A firmware, the current profile configurations may get erased. Write down your settings, which can be viewed with the Windows Configuration tool. From the displayed information, record your ISDN parameter values on a sheet of paper.
  • Page 55 From the displayed information, record your ISDN parameter values on a sheet of paper. This section shows you how to update or change the DIVA T/A’s regional firmware. To update your DIVA T/A, follow the steps below: Start terminal-emulation software capable of X-Modem transfer.
  • Page 56 Updating the DIVA T/A INF file (Windows 95/Windows NT 4.0) Follow the steps below to update the DIVA T/A INF file: From the Windows Taskbar, click Start. Select Find. Select Files. Click Browse, and select the Windows\INF directory. Click Advanced.
  • Page 57: Updating The Diva T/A Inf File (Windows 3. X /Windows Nt 3.51)

    MODEM.INF file; save the appended MODEM.INF file, and exit your text editor. If you have RAS installed, start the RAS setup program. From the RAS setup, remove the listed DIVA T/A and then re- add it. Refer to the RAS online help for removing and adding modems.
  • Page 58: Using The Diva T/A

    If your computer supports Advanced Power Management (APM) and you are using Windows 95 OSR2 (Service Pack 2), then you can set your DIVA T/A to be automatically turned off when not in use. To enable this feature, follow these steps: From Control Panel double-click the Power icon.
  • Page 59: Secure Id Connectivity

    Click the Options tab and enable “Bring up terminal window after dialing.” With “Bring up terminal window after dialing” enabled, you are prompted for your user name and password each time you establish a connection. DIVA T/A PC Card User’s Guide 59...
  • Page 60: Dialing With Multilink Ppp

    Note: If your ISDN implementation requires two numbers and BACP/BOD is enabled (on both your DIVA T/A and the remote ISDN device), you have the option of entering only one number. BACP will try to discover the second number and connect to it. If you know the two numbers, however, it is recommended that you enter both.
  • Page 61: Establishing A Connection

    Double-click the Dial-Up Networking icon. Double-click Make New Connection. The Make New Connection Wizard opens: Select the Eicon DIVA T/A PC Card from the Select a modem field, then click Next. Enter the ISDN number and Country Code of the location you wish to call, click Next, then click Finish.
  • Page 62 If you do not establish the connection, verify your Server Type and TCP/IP settings with and alter them as required. Windows NT 4.0 In the Dial-Up Networking folder, double-click the Make Connection icon. Click New. DIVA T/A PC Card User’s Guide 62...
  • Page 63 The Phonebook Entry Wizard opens. Click Next. Check each applicable statement, then click Next. Enter the phone number you want to call, then click Next. DIVA T/A PC Card User’s Guide 63...
  • Page 64 Enter your user name and password, then click OK. If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings and alter them as required. DIVA T/A PC Card User’s Guide 64...
  • Page 65 Windows NT 3.51 Note: The following example assumes you are using RAS. In the Remote Access Service group, double-click Remote Access. Click Add. Enter the name and phone number you want to call, then click DIVA T/A PC Card User’s Guide 65...
  • Page 66 Enter your user name and password, then click OK. If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings, and alter them as required. DIVA T/A PC Card User’s Guide 66...
  • Page 67 Note: If your workstation is configured as a Windows for Workgroups Remote Access Service (RAS) client, you must configure the V.120 rate adaption protocol on both the DIVA T/A workstation and on the remote device (RAS Server ISDN adapter). If you are using the SHIVA PPP protocol stack (or similar), then you can use PPP or MLPPP.
  • Page 68 Select the Tools menu, and choose Port Setup. Select the DIVA T/A as the modem, then click OK. Click Options. DIVA T/A PC Card User’s Guide 68...
  • Page 69 Click Connect. If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings, and alter them as required. DIVA T/A PC Card User’s Guide 69...
  • Page 70 From the Tools menu, choose Port Setup and select the COM port. Select Modems. Enter “Eicon DIVA T/A PC Card” in the Modem Name field and set the speed to 115200 bps (or 230400 if your COM port supports it), then select OK.
  • Page 71 Connect. If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings, and alter them as required. DIVA T/A PC Card User’s Guide 71...
  • Page 72 OS/2 Double-click Programs, then double-click Internet Modems. Double-click Dial Other Internet Providers. Click Add Entry. DIVA T/A PC Card User’s Guide 72...
  • Page 73 Click Connect Info, then enter your Domain Name server, your Host Name, and your Server Name. Click Modem Info. Select a Modem from the drop-down list, then select the COM port assigned to the DIVA T/A PC Card. DIVA T/A PC Card User’s Guide 73...
  • Page 74 Click Dial to place your call. If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings, and alter them as required. DIVA T/A PC Card User’s Guide 74...
  • Page 75: Connecting To The World Wide Web

    “Browser” you want to use. The “Browser” opens and you are ready to explore the World Wide Web. Note: If you need help using your “Browser” or exploring the Web, consult your “Browsers” on-line help. DIVA T/A PC Card User’s Guide 75...
  • Page 76: Automated Spid Selection

    AutoSPID, SPID guessing, or manually) ISDN will fail to initialize (the D-LED flashes). The only way to use the DIVA T/A without using SPIDs is to configure the port as a Non-Initializing Terminal. Refer to the next section “Non-Initializing Terminal Mode”, for more information.
  • Page 77: Non-Initializing Terminal Mode

    (North America only) Non-Initializing Terminal (NIT) mode is a new ISDN protocol feature that enables the DIVA T/A to operate without SPIDs. You can use NIT only if your ISDN provider supports it. To configure the DIVA T/A for Non-Initializing Terminal mode,...
  • Page 78: Appendix A: Isdn Line Termination

    If the connection spans less than 75 meters (250 feet), set the external NT1 to 50 ohms of resistance, and do not connect the terminating resistor. Consult the manual provided with the external NT1 for more detailed instructions. DIVA T/A PC Card User’s Guide 78...
  • Page 79: Multiple Isdn Devices

    NT1 to 50 ohms of resistance, and do not connect the terminating resistor. Set the other ISDN devices to no resistance. Consult the manuals provided with the external NT1 and other ISDN devices for more detailed instructions DIVA T/A PC Card User’s Guide 79...
  • Page 80: Appendix B: Troubleshooting The Diva T/A

    Appendix B: Troubleshooting the DIVA T/A This section provides troubleshooting information to help you solve problems that may arise while using the DIVA T/A. When isolating problems, consider the following questions: Were any changes recently made to the configuration or setup that may affect the DIVA T/A’s performance?
  • Page 81: Led Status Indicators On The Diva T/A

    LED Status Indicators on the DIVA T/A The DIVA T/A has two LEDs (D and B). When considered together, these LEDs provide you with information about the status of your ISDN connection. The LEDs can be in one of four states: Off, On (constant glow), Flashing, Intermittent Flashing (stays on longer than off).
  • Page 82: Common Problems

    “Port in Use” Error. The DIVA T/A uses a port that is already in use. Normally, PC Card Services assigns a COM port to each newly inserted device and maintains a list of COM ports in use. To solve this problem, have PC Card Services assign an available port to the DIVA T/A.
  • Page 83 Your computer locks up. You may have removed the DIVA T/A from the PC Card slot while a communications program was running. Close all communications programs before attempting to insert or remove the DIVA T/A. Card not detected in Windows 95 or Windows NT.
  • Page 84: Dumping The Diva T/A Memory

    Dumping the DIVA T/A Memory Should a fatal error occur while the DIVA T/A is being used, you will need to capture a memory dump of the card. The following events are symptomatic of a fatal error: all connections are dropped...
  • Page 85 To return to the prompt (>>), enter the following: <Enter> When the prompt (>>) is displayed, you can then enter AT command mode with the following command to restart your card: AT <Enter> DIVA T/A PC Card User’s Guide 85...
  • Page 86: Diva T/A Firmware Specifications

    Fully compatible with SPAP (Shiva Password Authentication Protocol) in both PPP and Multilink PPP modes. SPID Wizard Windows Configuration Tool VT-100 Terminal Emulation AT Commands Firmware upgrades using XModem Download or the Windows Configuration Tool PCMCIA 2.1 DIVA T/A PC Card User’s Guide 86...
  • Page 87: Diva T/A Hardware Specifications

    0 to 90% non-condensing 86 to 106 kPa 200 mA at +5 Volts (+/- 5% maximum variation in power supply). FCC Part 15 Class B & Part 68 CE 168 IC (formerly DOC) JATE BAKOM AUSTEL/ACA DIVA T/A PC Card User’s Guide 87...
  • Page 88: Customer Service

    Eicon Technology on CompuServe The Eicon Technology forum on CompuServe provides an inexpensive way to get up-to-date advice and patches. If you are already a CompuServe member, enter “go eicon” at any ! prompt. DIVA T/A PC Card User’s Guide 88...
  • Page 89: International Regulatory Information And Conditions Of Use

    This unit complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number. If requested, this information must be provided to the telephone company. DIVA T/A PC Card User’s Guide 89...
  • Page 90: Regulatory Information For Canada

    This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. DIVA T/A PC Card User’s Guide 90...
  • Page 91: Regulatory Information For Europe

    Check that power supply will not be overloaded. Maximum power consumption of the board is stated on page 87. The user must ensure that the total power drawn by the host computer, DIVA T/A, and any other peripherals, does not exceed the capability of the host power supply unit.
  • Page 92: Limited Warranty

    THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM ONE JURISDICTION TO ANOTHER. This Limited Warranty applies to hardware products only. DIVA T/A PC Card User’s Guide 92...
  • Page 93 We value your comments. Please use the tables below to rate this product. Name Title Company Address Packaging Configuration Performance Workmanship DIVA T/A PC Card User’s Guide Accuracy Organization Confusing Readability Presentation Please return the Product Comment form to: DIVA T/A PC Card Poor...

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