Appendix A: Troubleshooting Help - Warpia SWP100A User Manual

Wireless USB A/V Adapter Set User Guide

Appendix A: Troubleshooting Help

Problem/Question
PC Adapter is attached to
PC, but I see the Gray icon
in System Tray.
Display Adapter icon is not
displayed in the System
Tray
The External Display is not
activated
The A/V Adapter is not
activated
Movie playing is disrupted
by moving the laptop
Page 32
Symptoms
Host show Disconnected
System Tray
Display Adapter icon
System Tray.
No image is displayed by the remote screen
(external display).
No image is displayed by the remote screen, and the
A/V Adapter LED is off.
Some laptop models offer an active hard-disk
protection feature that locks the hard-disk when too
much motion is detected by the laptop. This may
cause movie playing to be disrupted when moving
or jarring the laptop.
Solutions
Detach and re-attach PC Adapter
OR
(Gray) icon in
Exit from the Wireless USB Manager
(right-click the System Tray icon, select
Exit) and restart the Wireless USB
Manager.
OR
Detach PC Adapter, restart PC, re-
attach the PC Adapter
Detach and re-attach the power supply
of the A/V Adapter
is not displayed in the
OR
Detach and re-attach the PC Adapter to
restart the adapter hardware.
OR
Reset the PC and try again to establish
the wireless connection to the A/V
Adapter.
Check to see that the video cable
between the A/V Adapter and the
display screen is connected properly
and securely.
Ensure that you have selected the
correct input source in the display
screen controls (e.g. HDMI, VGA, Line
In, and Digital Input).
Check to see that the power supply to
the display screen is connected
properly.
Make sure that the Screen Resolution
that is set on the PC is supported by the
external display. Please see Sec. 5.2
Configuring Display in Windows 7 or
Sec. 5.3 Configuring Display in
Windows XP/Vista. You can also try
switching between the different screens
resolutions until picture appears on the
TV.
Make sure you have connected the
power supply to the correct port on the
A/V Base.
Disable or lower the sensitivity of the
active hard-disk protection mechanism.