Troubleshooting - Creative Sound Blaster Wireless Headphones User Manual

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Troubleshooting

There is no sound from my headphones.
Check the following:
• Make sure your transmitter is turned on and its wireless control is
enabled.
• Make sure the headphones is turned on and is sufficiently charged.
• Make sure the Link/Connect LEDs are green, and your units are paired.
The Link LEDs do not light up.
This indicates that the headphones has lost its connection with the
transmitter.
Try the following:
• Reset the wireless connection. Press and hold the headphones' Connect
button for five seconds.
• Reposition your transmitter or headphones so that there are fewer
objects (for example, multiple walls or large metal structures) between
them.
• Make sure your transmitter is not placed on a metal surface.
• Move your transmitter and headphones closer to each other.
I have two Creative transmitters. My receiver is receiving the
incorrect transmission.
Your headphones may be alternating transmissions between the
transmitters. Manually pair your headphones. See "Manual Pairing" on
page 6.
Troubleshooting 11

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