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- Page 1 Easy, Reliable & Secure N300 WiFi Router (N300R) U s e r Manual 350 East Plumeria Drive San Jose, CA 95134 August 2012 202-11001-01 v1.0...
- Page 2 In the interest of improving internal design, operational function, and/or reliability, On Networks reserves the right to make changes to the products described in this document without notice. On Networks does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Page 3: Table Of Contents
Contents Chapter 1 Hardware Setup Unpack Your Router ......... . . 7 Position Your Router . - Page 4 N300 WiFi Router (N300R) LAN Ports ..........30 Use the Router as a DHCP Server.
- Page 5 N300 WiFi Router (N300R) Chapter 6 Advanced Settings Advanced WiFi Settings ........64 Restrict Wireless Access by MAC Address .
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Page 6: Chapter 1 Hardware Setup
Hardware Setup Getting to know your router This chapter explains how to set up your hardware. If you have already set up your N300R router, you can skip this chapter. Chapter 2 explains how to set up your Internet connection. -
Page 7: Unpack Your Router
Installation guide with cabling and router setup instructions • If any parts are incorrect, missing, or damaged, contact your On Networks dealer. Keep the carton and original packing materials in case you need to return the product for repair. Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. -
Page 8: Hardware Features
N300 WiFi Router (N300R) Away from electrical devices that are potential sources of interference. Equipment that • might cause interference includes ceiling fans, home security systems, microwaves, PCs, the base of a cordless phone or 2.4 GHz cordless phone. Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large •... - Page 9 N300 WiFi Router (N300R) Table 1. Front panel LED descriptions Description Power/ • Solid green. Power is supplied to the router. Check • Blinking green. The router is starting up. • Off. Power is not supplied to the router. Wireless •...
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Page 10: Back Panel
N300 WiFi Router (N300R) Back Panel The back panel has the connections shown in the following figure. Ethernet LAN ports (4) Internet port Power connector Power On/Off Reset button Figure 3. Router, rear view on page 85 for information about restoring factory settings. -
Page 11: Label
N300 WiFi Router (N300R) Label The label on the bottom of the router shows the preset WiFi network name and password, login informatioThe label on the bottom of the router shows the preset WiFi network name and password, login information, MAC address, and serial number. -
Page 12: Chapter 2 Getting Started
Getting Started Access your router This chapter explains how to log in to your router to access the Home screen (Dashboard) to view or change the Internet settings and how to join your wireless network. This chapter contains the following sections: •... -
Page 13: Router Setup Preparation
N300 WiFi Router (N300R) Router Setup Preparation You can set up your router with the Setup Wizard as described in EZ Setup Wizard page 17, or manually as described in Settings). However, before you Internet Setup (Basic start the setup process, you need to have your ISP information and to make sure the laptops, PCs, and other devices in the network have the settings described here. -
Page 14: Log In To The Router
On Networks. WARNING: When uploading firmware to the N300R router, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware. -
Page 15: Unsuccessful Login
URL, your computer might need a minute or two to recognize the LAN connection. Relaunch your browser and try again. If you are having trouble accessing the router wirelessly, On Networks recommends that during setup you use an Ethernet cable to connect your computer so that you can log in to the router. -
Page 16: Home Screen (Dashboard)
N300 WiFi Router (N300R) Home Screen (Dashboard) The router interface lets you view or change the router settings. The left column has menus, and the right column provides online help. The middle column is the screen for the current menu option. -
Page 17: Ez Setup Wizard
N300 WiFi Router (N300R) EZ Setup Wizard You can log in to the router and use EZ Setup to set up your Internet connection. To use the setup wizard: From the top of the router menu, select EZ Setup to display the following screen: Select either Yes or No, I want to configure the router myself. -
Page 18: Join Your Wireless Network
N300 WiFi Router (N300R) Join Your Wireless Network Choose either the WPS method or the manual method to join your wireless network. WPS Method Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, you press a button or enter a PIN. Some older WiFi equipment is not compatible with WPS. -
Page 19: Manual Method
N300 WiFi Router (N300R) Manual Method With the manual method, you choose the network that you want, and type its password to connect. To connect manually: On your computer or wireless device, open the software that manages your wireless connections. -
Page 20: Chapter 3 Router Setup
Router Setup Options on the Setup tab This chapter contains the following sections: • Internet Setup (Basic Settings) • Preset Security • WiFi Security Basics • WiFi Setup • Internet Port • LAN Ports • Quality of Service (QoS) Setup... -
Page 21: Internet Setup (Basic Settings)
N300 WiFi Router (N300R) Internet Setup (Basic Settings) The Basic Settings screen displays when you select No. I want to configure the Router myself in the Setup Wizard and is also available from the router menu. It is where you view or change ISP information. - Page 22 N300 WiFi Router (N300R) The following descriptions explain all of the possible fields in the Basic Settings screen. The fields that display in this screen depend on whether an ISP login is required. Does Your ISP Require a Login? Answer either yes or no.
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Page 23: Preset Security
N300 WiFi Router (N300R) Preset Security The router comes with preset security. This means that the Wi-Fi network name (SSID), passphrase, and security option (encryption protocol) are preset in the factory. You can find the preset SSID and passphrase on the bottom of the unit. -
Page 24: Restrict Access By Mac Address
N300 WiFi Router (N300R) Turning off SSID broadcast nullifies the wireless network discovery Note: feature of some products such as Windows XP, but the data is still fully exposed to a determined snoop using specialized test equipment like wireless sniffers. If you allow the broadcast, be sure to keep wireless security enabled. -
Page 25: Wifi Setup
N300 WiFi Router (N300R) WiFi Setup The Wireless Settings screen lets you view or change the wireless network settings. Your preset router has a unique network name and password on the product label. If you decide to change them, note the new settings and save them in a secure location. -
Page 26: Wireless Settings Screen Fields
N300 WiFi Router (N300R) To view or change wireless settings: Select Setup > WiFi Settings to display the following screen. Make any changes that are needed, and click Apply when done to save your settings. The screen sections, settings, and procedures are explained in the Note: following sections. -
Page 27: Change Wpa Security Option And Passphrase
N300 WiFi Router (N300R) Security Options Settings The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. Your preset router is already set up with WPA2 and WPA security. For information about changing these settings, see the following section,... -
Page 28: Default Dmz Server
N300 WiFi Router (N300R) Default DMZ Server. This feature is sometimes helpful when you are playing online • games or videoconferencing. Be careful when using this feature because it makes the firewall security less effective. See the following section, Server, for more Default DMZ details. -
Page 29: Change The Mtu Size
“fragmented” to accommodate the device with the smallest MTU. The best MTU setting for On Networks equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU... -
Page 30: Lan Ports
Application 1500 The largest Ethernet packet size and the default value. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for On Networks routers, adapters, and switches. 1492 Used in PPPoE environments. - Page 31 N300 WiFi Router (N300R) Select Setup > LAN Setup to display the following screen: Enter the settings that you want to customize. These settings are described in the following section, LAN TCP/IP Setup. Click Apply to save your changes. LAN TCP/IP Setup IP Address.
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Page 32: Use The Router As A Dhcp Server
N300 WiFi Router (N300R) Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to servers that require permanent IP settings. -
Page 33: Quality Of Service (Qos) Setup
QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The N300R router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen. - Page 34 N300 WiFi Router (N300R) Specific applications • Specific online games • Individual Ethernet LAN ports of the router • A specific device by MAC address • To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen.
- Page 35 N300 WiFi Router (N300R) To add a priority rule, scroll down to the bottom of the QoS Setup screen and click Add Priority Rule to display the following screen: In the QoS Policy for field, type the name of the application or game.
- Page 36 N300 WiFi Router (N300R) QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address: Select Setup > Quality of Service and click the Setup QoS Rule button. The QoS Setup screen displays.
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Page 37: Chapter 4 Security Settings
Security Settings Security tab (firewall) details You can customize many of the firewall settings based on your needs. This chapter contains the following sections: • Firewall Rules to Control Network Access • Set Up Site Blocking • Set Up Service Blocking •... -
Page 38: Firewall Rules To Control Network Access
N300 WiFi Router (N300R) Firewall Rules to Control Network Access Your router has a firewall that blocks unauthorized access to your wireless network and permits authorized inbound and outbound communications. Authorized communications are established according to inbound and outbound rules. The firewall has the following two default rules. -
Page 39: Set Up Site Blocking
N300 WiFi Router (N300R) Set Up Site Blocking Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To block traffic: Select Security > Site Blocking. -
Page 40: Set Up Service Blocking
N300 WiFi Router (N300R) To specify a trusted computer: In the Trusted IP Address field, enter the IP address. Click Apply to save your changes. Set Up Service Blocking Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’... -
Page 41: Set The Time Zone
N300 WiFi Router (N300R) Set the Time Zone The router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. To set the time zone: Select Security > Schedule. -
Page 42: Schedule Services
N300 WiFi Router (N300R) Schedule Services If you enabled service blocking in the Block Services screen or port forwarding in the Ports screen, you can set up a schedule for when blocking occurs or when access is not restricted. ... -
Page 43: Set Up Email Alerts
N300 WiFi Router (N300R) Set Up Email Alerts To receive logs and alerts by email, provide your email information in the E-mail screen and specify which alerts you want to receive and how often. Select Security > Email Alert to display the following screen: Figure 5. -
Page 44: Port Forwarding And Triggering
N300 WiFi Router (N300R) Time. Specify the time of day to send the log. This is relevant when the log is sent daily or weekly. If the Weekly, Daily, or Hourly option is selected and the log fills up Note: before the specified period, the log is automatically emailed to the specified email address. - Page 45 N300 WiFi Router (N300R) Destination port number. 80, which is the standard port number for a web server process. Your router creates an entry in its internal session table describing this communication session between your computer and the web server at www.example.com. Before sending the web page request message to www.example.com, your router stores the original...
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Page 46: Port Triggering To Open Incoming Ports
N300 WiFi Router (N300R) Port Triggering to Open Incoming Ports In the preceding example, requests are sent to a remote computer by your router from a particular service port number. Replies from the remote computer to your router are directed to that port number. -
Page 47: Port Forwarding To Permit External Host Communications
N300 WiFi Router (N300R) Only one computer at a time can use the triggered application. Note: Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. -
Page 48: How Port Forwarding Differs From Port Triggering
IP address. To set up port forwarding: To ensure that your server computer always has the same IP address, Tip: use the reserved IP address feature of your N300R router. Security Settings... -
Page 49: Add A Custom Service
N300 WiFi Router (N300R) Select Advanced > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see on page 49. -
Page 50: Edit Or Delete A Port Forwarding Entry
N300 WiFi Router (N300R) In the Starting Port field, enter the beginning port number. If the application uses a single port, enter the same port number in the Ending Port • field. If the application uses a range of ports, enter the ending port number of the range in •... - Page 51 N300 WiFi Router (N300R) the specified incoming port or ports, and forwards incoming traffic on the triggered ports to the triggering computer. Port forwarding creates a static mapping of a port number or range to a single local computer. Port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed.
- Page 52 N300 WiFi Router (N300R) This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires. This is required because the router cannot be sure when the application has terminated. Click Add Service to display the following screen: In the Service Name field, type a descriptive service name.
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Page 53: Chapter 5 Network Management
Network Management Management tab options This chapter contains the following sections: • Upgrade the Router Firmware • Manually Check for Firmware Upgrades • Backup Settings • Change Password • View Router Status • View Attached Devices • Logs... -
Page 54: Upgrade The Router Firmware
Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. By default, when you log in to your router, it checks the On Networks website for new firmware and alerts you if there is a newer version. -
Page 55: Manually Check For Firmware Upgrades
Select Manage > Update Firmware. Clear the Check for new version upon login check box. Manually Check for Firmware Upgrades You can use the Router Upgrade screen to manually check the On Networks website for newer versions of firmware for your product. WARNING:... -
Page 56: Backup Settings
N300 WiFi Router (N300R) Compare the version number of the most recent firmware offered to the firmware version of your router. If the version on the On Networks website is more recent, download the file from the N300R support page to your computer. -
Page 57: Erase
Password Recovery On Networks recommends that you enable password recovery if you change the password for the router’s user name of admin. Then if the password is forgotten, you can recover it. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. -
Page 58: View Router Status
N300 WiFi Router (N300R) To set up password recovery: Select the Enable Password Recovery check box. Select two security questions, and provide answers to them. Click Apply to save your changes. When you use your browser to access the router, the login window displays. If password recovery is enabled, when you click Cancel, the password recovery process starts. -
Page 59: Lan Port (Local Ports)
N300 WiFi Router (N300R) Domain Name Server. The router DNS server IP addresses. These addresses are usually obtained dynamically from the ISP. LAN Port (Local Ports) MAC Address. The router LAN port Ethernet MAC address. IP Address. The router LAN port IP address. The default is 192.168.1.1. -
Page 60: Connection Status
N300 WiFi Router (N300R) Tx B/s. The current line utilization—percentage of current bandwidth used. • Rx B/s. The average line utilization. • Up Time. The time elapsed since the last power cycle or reset. • ADSL Link Downstream or Upstream The statistics for the upstream and downstream DSL link. -
Page 61: View Attached Devices
N300 WiFi Router (N300R) View Attached Devices The Attached Devices screen shows all IP devices that the router has discovered on the local network. To view attached devices: Select Management > Client Devices. For each device, the table shows the IP address, the device name if available, and the Ethernet MAC address. - Page 62 N300 WiFi Router (N300R) To view the log: Select Management > Logs. A screen similar to the following displays: The Include in Log check boxes allow you to select which events are logged. You can write the logs to a computer running a syslog program. To activate this feature, select Broadcast on LAN, or enter the IP address of the server where the syslog file will be written.
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Page 63: Chapter 6 Advanced Settings
Advanced Settings Advanced tab settings for unique situations This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. For information about port forwarding and port triggering, see Note: Chapter 4, Security... -
Page 64: Advanced Wifi Settings
N300 WiFi Router (N300R) Advanced WiFi Settings By default, the N300R router is set up with wireless settings that work in most situations. You can use this screen to control the wireless router radio and select advanced settings that specifically fit your environment. -
Page 65: Restrict Wireless Access By Mac Address
N300 WiFi Router (N300R) Restrict Wireless Access by MAC Address You can set up a list of computers and wireless devices that are allowed to join the wireless network. This list is based on the unique MAC address of each computer and device. -
Page 66: Wifi Repeating (Wds)
Click Apply. WiFi Repeating (WDS) You can set the N300R router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service. -
Page 67: Wifi Repeating
To configure this mode, you have to know the MAC address of the remote parent access point. The N300R router is always in dual band concurrent mode, unless you turn off one radio.If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. -
Page 68: Set Up The Base Station
N300 WiFi Router (N300R) Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. If you are setting up a point-to-point bridge, select this check box. -
Page 69: Set Up A Repeater Unit
Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the N300R base station with a different router Note: product as the repeater, you might need to change additional configuration settings. -
Page 70: Dynamic Dns
N300 WiFi Router (N300R) A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point. -
Page 71: Static Routes
N300 WiFi Router (N300R) Type the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name. Type the password (or key) for your Dynamic DNS account. -
Page 72: Remote Management
Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. Click Apply to add the static route. Remote Management The remote management feature lets you upgrade or check the status of your N300R router over the Internet. ... - Page 73 N300 WiFi Router (N300R) Note: Be sure to change the router’s default login password to a secure password. The ideal password contains no dictionary words from any language and contains upper-case and lower-case letters, numbers, and symbols. It can be up to 30 characters.
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Page 74: Universal Plug And Play
N300 WiFi Router (N300R) Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, to access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. -
Page 75: Chapter 7 Troubleshooting
Troubleshooting Diagnose and solve problems This chapter provides information about troubleshooting your N300 WiFi Router (N300R). After each problem description, instructions are provided to help you diagnose and solve the problem On Networks provides helpful articles, documentation, and the latest Tip: software updates at http://www.on-networks.com/support. -
Page 76: Quick Tips
N300 WiFi Router (N300R) Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network If you need to restart your network, use the following sequence: Turn off and unplug the modem. Turn off the router and computers. -
Page 77: Troubleshooting With The Leds
N300 WiFi Router (N300R) Troubleshooting with the LEDs After you turn on power to the router, the following sequence of events occurs: When power is first applied, verify that the Power/Test LED is on. Verify that the Power/Test LED starts blinking green, indicating that the self-test is running. -
Page 78: Cannot Log In To The Router
N300 WiFi Router (N300R) Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: If you are using an Ethernet-connected computer, check the Ethernet connection •... - Page 79 N300 WiFi Router (N300R) If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network, as described in on page 76.
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Page 80: Troubleshooting Pppoe
N300 WiFi Router (N300R) Troubleshooting PPPoE If you are using PPPoE, you can troubleshoot your Internet connection over the PPPoE connection. To troubleshoot a PPPoE connection: Log in to the router. Select Management > Router Status. Click Connection Status. If all of the steps indicate OK, then your PPPoE connection is up and working. -
Page 81: Changes Not Saved
N300 WiFi Router (N300R) Changes Not Saved If the router does not save the changes you make in the router interface, check the following: When entering configuration settings, always click the Apply button before moving to • another screen or tab, or your changes are lost. -
Page 82: Troubleshoot Your Network Using The Ping Utility
N300 WiFi Router (N300R) Use the Reset button on the back of the router. See on page 85. • Default Factory Settings If you restore the factory settings and the router fails to restart, or the green Power/Test LED continues to blink, the unit might be defective. If the error persists, you might have a hardware problem and should contact technical support. -
Page 83: Test The Path From Your Computer To A Remote Device
N300 WiFi Router (N300R) Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. -
Page 84: Appendix A Supplemental Information
Supplemental Information This appendix covers the following topics: • Default Factory Settings • Technical Specifications... -
Page 85: Default Factory Settings
N300 WiFi Router (N300R) Default Factory Settings Table 1. N300R Router Default Factory Settings Feature Default Setting Routerr login URL http://www.mywifirouter.com Router login (case-sensitive) User name: admin printed on product label Password: admin WAN MAC Address Default hardware address (on label) -
Page 86: Technical Specifications
N300 WiFi Router (N300R) Table 1. N300R Router Default Factory Settings (continued) Feature Default Setting Inbound (communications coming Disabled (bars all unsolicited requests except for traffic on port 80, the in from the Internet) http port) Outbound (communications going Enabled (all) out to the Internet) *. -
Page 87: Appendix B Notification Of Compliance
EDOC in Languages of the European Community Language Statement Cesky [Czech] On Networks tímto prohlašuje, že tento Radiolan je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES. Dansk [Danish] Undertegnede On Networks erklærer herved, at følgende udstyr Radiolan overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. - Page 88 N300 WiFi Router (N300R) Español Por medio de la presente On Networks declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ On Networks ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ...
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Page 89: Fcc Declaration Of Conformity
We, On Networks 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N300 WiFi Router (N300R) complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and •... -
Page 90: Canadian Department Of Communications Radio Interference Regulations
Canadian Department of Communications Radio Interference Regulations This digital apparatus (N300 WiFi Router (N300R)) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications. -
Page 91: Index
Index configuring DMZ server access Dynamic DNS remote access control port forwarding turning on port triggering access points repeater unit accessing remote computer connecting wirelessly adding content filtering custom service priority rules crossover cable address reservation CTS/RTS Threshold addresses, DNS custom service (port forwarding) ADSL statistics, viewing advertisement period... - Page 92 N300 WiFi Router (N300R) factory default settings, restoring label, product factory settings LAN port resetting QoS for filtering content LAN ports firewalls LAN setup inbound rules LEDs firmware, upgrading described at log in troubleshooting and automatic check local servers, port forwarding to...
- Page 93 N300 WiFi Router (N300R) security PIN sending logs by email packets, fragmented serial number, product label passphrases services product label setting time zone password recovery, admin Setup Wizard password, restoring Simple Mail Transfer Protocol (SMTP) Point-to-Point Tunneling Protocol (PPTP) sites, blocking...
- Page 94 N300 WiFi Router (N300R) wireless connections wireless devices,adding to the network Wireless Distribution System (WDS) Wireless LAN (WLAN) Wireless LED, troubleshooting and wireless mode wireless network configuration wireless network name (SSID) product label wireless network settings wireless port settings wireless radio...
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