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ActionTec GT701R User Manual

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DSL Modem
Model #: GT701R

User Manual

Ver 1.0
Solutions for the Digital Life
™

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Summary of Contents for ActionTec GT701R

  • Page 1: User Manual

    DSL Modem Model #: GT701R User Manual Ver 1.0 Solutions for the Digital Life ™...

  • Page 2: Table Of Contents

    Table of Contents 1 Introduction Package Contents Minimum System Requirements Features Technical Support 2 Setting Up the Modem Attention! Connecting a Computer to the Modem Installing Phone Filters Setting Up the DSL Connection 3 Using Qwest DSL Connecting to the Internet Disconnecting from the Internet 4 Basic Setup Basic Setup...
  • Page 3 Actiontec DSL Modem User Manual 7 Using Utilities Web Activity Log DSL Settings Restore Default Settings Upgrade Firmware OAM Ping Test 8 Setting Up a Network Ethernet 9 Troubleshooting A Reference Locating Computer Information Locating Windows Operating System Files B Static IP Address on the Computer...
  • Page 4 Table of Contents H Additional Technical Support Options Self Help Basic Setup Support: Getting Online Advanced Feature Support Networking (LAN) Support Notices Regulatory Compliance Notices Modifications Limited Warranty...
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  • Page 6: Introduction

    This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps Modem is sure to be one of the keys to your success.

  • Page 7: Features

    Actiontec DSL Modem User Manual Microsoft Windows Second Edition ( ), Windows Millennium Edition (Me), Windows , Windows , Windows , Mac +, Mac NT 4.0 2000 OS 7.1 +, Mac +, or Mac OS 9.0 ☞ Note: port is not supported with Microsoft Windows...
  • Page 8 Chapter 1 Introduction Power Light The Power Light displays the Modem’s current status. If the Power Light glows steadily green, the Modem is receiving power and fully operational. When the Power Light is rapidly flashing, the Modem is initializing. If the Power Light is not illuminated when the power cord is plugged in, the Modem has suffered a critical error and technical support should be contacted.
  • Page 9 Actiontec DSL Modem User Manual Rear Panel The rear panel of the Modem contains five ports (Line, Phone, , Ethernet, and Power), as well as a Reset switch. P o w e R e se t U S B Line Port Used to connect the Modem to a (Digital Subscriber Line) connection.

  • Page 10: Technical Support

    Qwest Actiontec support page at this address: http://www.qwest.com/dsl/customerservice/Actiontecgt701-wg.html A help page is also available on the main page of the Actiontec Modem Web interface. Enter 192.168.0.1 in the browser’s address text box, and when the first screen appears, click...
  • Page 11 ( ) is not supported. Wired/Wireless Upgrade Wired and wireless upgrade installation support is available from Actiontec free of charge if the wired/wireless equipment was purchased from Actiontec. Contact Actiontec at for installation and configuration support 1-888-436-0675 information.
  • Page 12 Port Forwarding (Static Static Routing Address Cloning Third-party vendor wireless equipment configuration Hosting Routes (Dynamic Routing) This support service does not include an on-site field technician. To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at www.actiontecstore.com/qwest...
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  • Page 14: Setting Up The Modem

    Setting Up the Modem The instructions that follow parallel the steps contained in the Installation Guide, which provides a visual guide to setting up the Modem. It is recommended the user run the Installation Guide first, before attempting any other procedures. To set up the Modem, it must be connected to a computer, and then configured.

  • Page 15: Connecting A Computer To The Modem

    Actiontec DSL Modem User Manual Connecting a Computer to the Modem Connecting a computer to the Modem for setup involves three basic steps: initial setup, plugging in the Modem’s power cord, and connecting the Modem to the computer. ☞ Note: The following procedures are for .
  • Page 16 Chapter 2 Setting Up the Modem 3. Read the instructions, select Initial Setup by clicking on the appropriate radio button, then click Next. 4. Read the instructions regarding the service activation date, then click Next.
  • Page 17 Actiontec DSL Modem User Manual 5. Select the appropriate modem payment option, then click Next. 6. Read the on-screen instructions regarding the terms and agreements of the rental or purchase contract, click in the white circle next to I accept this...
  • Page 18 Chapter 2 Setting Up the Modem 7. Click the check box next to Ethernet (Recommended), then click Next. 8. Read the on-screen information concerning home security alarms, then click Next.
  • Page 19 Actiontec DSL Modem User Manual 9. Make sure the items needed to connect the Modem to the first computer on included in the kit, then click Next. 10. Get the Modem from the kit, then click Next.
  • Page 20 Chapter 2 Setting Up the Modem 11. Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Modem, then click Next. 12. Plug the larger end of the Power cord into a power outlet, then click Next.
  • Page 21 Actiontec DSL Modem User Manual 13. Confirm the Power light on the front of the Modem glows solid green, then click Next. 14. Get the yellow Ethernet cable from the kit and plug one end into a Yellow port on the back of the Modem, then click Next.
  • Page 22 Chapter 2 Setting Up the Modem 15. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. ☞ Note: An Ethernet port looks similar to a phone jack, but is slightly larger.
  • Page 23 Actiontec DSL Modem User Manual 17. Get the green cable from the kit and plug one end into the green Line port on the rear panel of the Modem. Click Next. 18. Plug the other end of the green cable into the phone jack closest to the com- puter.
  • Page 24 Chapter 2 Setting Up the Modem Connecting Via USB 1. Insert the Installation in the drive of the computer. The CD-ROM Installation Guide will start automatically. Wait until the following screen appears, read the on-screen instructions, select English, then click Next. 2.
  • Page 25 Actiontec DSL Modem User Manual 3. Read the instructions, select Initial Setup by clicking on the appropriate radio button, then click Next. 4. Read the instructions regarding the service activation date, then click Next.
  • Page 26 Chapter 2 Setting Up the Modem 5. Select the appropriate modem payment option, then click Next. 6. Read the on-screen instructions regarding the terms and agreements of the rental or purchase contract, click in the white circle next to I accept this agreement, then click Next.
  • Page 27 Actiontec DSL Modem User Manual 7. Click the check box next to USB, then click Next. 8. Read the on-screen information concerning home security alarms, then click Next.
  • Page 28 Chapter 2 Setting Up the Modem 9. Make sure the items needed to connect the Modem to the first computer on included in the kit, then click Next. 10. Get the Modem from the kit, then click Next.
  • Page 29 Actiontec DSL Modem User Manual 11. Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Modem, then click Next. 12. Plug the larger end of the Power cord into a power outlet, then click Next.
  • Page 30 Chapter 2 Setting Up the Modem 13. Confirm the Power light on the front of the Modem glows solid green, then click Next. 14. Get the purple USB cable from the kit and plug large, square end into the purple USB port on the back of the Modem, then click Next.
  • Page 31 Actiontec DSL Modem User Manual 15. Plug the flat, rectangular end of the purple USB cable into a USB port on the front or back of the computer. Click Next. 16. Make sure the USB light on the front of the Modem glows solid green.
  • Page 32 Chapter 2 Setting Up the Modem 17. Get the green cable from the kit and plug one end into the green Line port on the rear panel of the Modem. Click Next. 18. Plug the other end of the green cable into the phone jack closest to the com- puter.

  • Page 33: Installing Phone Filters

    Actiontec DSL Modem User Manual Installing Phone Filters Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the line must have a phone filter installed.
  • Page 34 Chapter 2 Setting Up the Modem 3. Read the on-screen information, then unplug all telephones and other devices from their phone jacks. Click Next. Caution: Do not unplug the green cable from the phone jack near your computer. 4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then plug the ends of the phone lines disconnected in step 3 into the phone filters plugged into wall jacks.
  • Page 35 Actiontec DSL Modem User Manual 5. If using a wall-mount phone, read the on-screen instructions, then click Next. If not installing a wall-mount phone filter, go step 7. 6. Install a wall-mount phone filter by removing the wall-mount telephone and open- ing the top and bottom toggles.
  • Page 36 Chapter 2 Setting Up the Modem 7. Plug the phone cord into the Phone Jack on the back of the Modem. The connections should look like the configuration in the picture, below (if the first computer is connected via Ethernet; if the first computer is connected via USB, the purple cable will be plugged into the purple port).
  • Page 37 Actiontec DSL Modem User Manual 8. Make sure a phone filter is NOT connected to the green cable, and that the green cable is connected as shown on-screen. 9. Make sure the appropriate lights on the front of the Modem glows solid green.

  • Page 38: Setting Up The Dsl Connection

    Chapter 2 Setting Up the Modem USB: ☞ Note: The Internet light will be off or glow red at this time. Next, go to “Setting Up the Connection,” on the next page. Setting Up the DSL Connection After connecting the Modem and installing phone filters, the connection must be configured.
  • Page 39 Actiontec DSL Modem User Manual 2. Read the on-screen subscription agreement, and if you accept it, click the circle next to “I Agree.” Click Next. 3. Enter the user name and password in the appropriate text boxes, enter them again in the pop-up window that appears, then click Next.
  • Page 40 Chapter 2 Setting Up the Modem 4. The Modem is configured. This may take up to five minutes. 5. After the Modem is finished being configured, a “Congratulations” screen appears. Read the on-screen information, then click Next.
  • Page 41 Actiontec DSL Modem User Manual 6. A series of additional screens appear. Read the information contained in them, and click Next in each. When the screen below appears, the Installation Guide has finished, and the Modem has been connected and configured. Click Finish.
  • Page 42 Chapter 2 Setting Up the Modem 2. Read the on-screen subscription agreement, and if you accept it, click the circle next to “I Agree.” Click Next. 3. Enter the user name and password in the appropriate text boxes, enter them again in the pop-up window that appears, then click Next.
  • Page 43 Actiontec DSL Modem User Manual 4. The Modem is configured. This may take up to five minutes 5. After the Modem is finished being configured, a “Congratulations” screen appears. Read the on-screen information, then click Next.
  • Page 44 Chapter 2 Setting Up the Modem 6. A series of additional screens appear. Read the information contained in them, and click Next in each. When the screen below appears, the Installation Guide has finished, and the Modem has been connected and configured. Click Finish. The Modem is now connected to Qwest.net and is ready to use.
  • Page 45 Actiontec DSL Modem User Manual 2. Select the appropriate Protocol type. This information should be provided . When finished, click Next. by the If PPPoE or PPPoA is selected, go to step If RFC 1483 is selected, got to step 3.
  • Page 46 Chapter 2 Setting Up the Modem 4. Select the appropriate type. This information is available in the Welcome Letter. When finished, click Next. If Static IP is selected, go to step If Dynamic IP (DHCP) is selected, got to step 5.
  • Page 47 Actiontec DSL Modem User Manual 6. Enter the Address, Subnet, Gateway, 1, and 2 information (if applicable) in the proper text boxes. This information is available in the Welcome Letter. When finished, click Next. Block of IP Addresses: Single IP Addresses:...
  • Page 48 Chapter 2 Setting Up the Modem 7. The Installation Guide checks the configuration of the Modem. 8. A “Congratulations” screen appears. Read the on-screen information, then click through the next few windows to exit the Installation Guide.
  • Page 49 Actiontec DSL Modem User Manual 9. A series of additional screens appear. Read the information contained in them, and click Next in each. When the screen below appears, the Installation Guide has finished, and the Modem has been connected and configured. Click Finish.

  • Page 50: Using Qwest Dsl

    Using Qwest DSL Qwest operates over home or business phone lines equipped with Qwest service. For this reason, the Qwest connection is not portable; it can’t be accessed while away from the home or business. To connect while traveling, ask the about a dial-up account.
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  • Page 52: Basic Setup

    This chapter is a guide through a basic setup of the Modem for those users who did NOT use the Actiontec Installation Buddy® to setup the Modem. The Basic Setup includes instructions on how to connect the Modem to the and changing the user name and password allowing access to the Web Configuration screens.
  • Page 53 Actiontec DSL Modem User Manual 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup. 4. In the next window, follow the on-screen instructions, then click Next. 5. In the next screen, indicate whether the user is using MSN (Microsoft Network) by clicking in the appropriate circle.

  • Page 54: Changing The User Name And Password

    Chapter 4 Basic Setup 7. The “Congratulations” screen appears. The Modem is successfully configured. The Power Light flashes rapidly while the Modem restarts, then glows steadily green when fully operational. The Internet Light will also glow steadily green. The Modem is now configured and users can start surfing the Web. If an error stating the Web browser was unable to connect to the Internet appears, check the configuration settings.
  • Page 55 Actiontec DSL Modem User Manual 2. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box. Re-enter the password in the “Re-enter New Password”...

  • Page 56: Setting Up Static Ip Address

    Setting Up Static IP Address This chapter details how to set up the Modem with a static address. The first section explains the configuration using a single static address; the second sec- tion explains the configuration using a block of static addresses.
  • Page 57 Actiontec DSL Modem User Manual 3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the menu on the left side.
  • Page 58 Chapter 5 Setting Up Static IP 4. The “Actiontec Modem Setup Page” screen appears. Using the Internet Service Provider ( ) worksheet, enter the following information: ISP Protocol (select RFC1483 Bridged, RFC1483 Routed, , or by clicking in the appropriate circle),...
  • Page 59 Actiontec DSL Modem User Manual 5. Scroll down to the IP Configuration section on the Actiontec Modem Setup Page screen, click on the circle next to “Static,” and enter the IP address obtained from the worksheet in the IP text box.
  • Page 60 Chapter 5 Setting Up Static IP 9. Once the Modem restarts, return to the Setup/Configuration screen and select Change Admin Password from the menu on the left side. 10. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password”...

  • Page 61: Configuring For A Block Of Static Ip Addresses

    Actiontec DSL Modem User Manual Configuring for a Block of Static IP Addresses To set up the Modem to use a block of static addresses: ☞ Note: To complete this procedure, you must have access to the ) worksheet. If no worksheet has...
  • Page 62 Chapter 5 Setting Up Static IP 4. Click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. Select Address from the menu on the left side. 6. Select “Obtain an Address through ,” select “Unnumbered Mode,” then enter the gateway and subnet mask addresses assigned by the in the “Gateway Address”...
  • Page 63 Actiontec DSL Modem User Manual 7. A window appears, stating that the computer needs to rebooted. Reboot the computer. 8. After the computer reboots, return to the the “Broadband Connection via ” screen and enter the user name and password assigned by the the appropriate text boxes, then click Next four times.
  • Page 64 Chapter 5 Setting Up Static IP 11. The “Save and Restart” page appears. Click “Save and Restart” to save the set- tings changed in the Actiontec Modem Setup Page screen. 12. Once the Modem restarts, return to the Setup/Configuration screen and select Change Admin Password from the menu on the left side.
  • Page 65 Actiontec DSL Modem User Manual 15. The “Save and Restart” page appears. Click “Save and Restart” to save the set- tings changed in the Change Admin Username/Password screen. The Modem has been configured to support a block of static addresses. Once...

  • Page 66: Advanced Settings

    Advanced Settings This section contains information concerning advanced configuration, such as wireless settings, remote management, and Web site blocking. Accessing Advanced Setup To access the Advanced Settings screens, follow these instructions: 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard.

  • Page 67: Wan Ip Address

    Actiontec DSL Modem User Manual 4. In the next screen, read the recommendations. To perform an advanced setup on the Modem, click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. To check all the set- tings, or if unsure of which settings to modify, select Next. To modify a spe- cific configuration, click on its name in the menu on the left.

  • Page 68: Transparent Bridging

    Chapter 6 Advanced Setup ☞ Note: Some providers use to establish com- E/PPPoA munication with an end user. If unsure about which connection is present, check with the Internet Service Provider ( before ISP) continuing. After selecting a connection type, click Next to continue configuring the connection. Transparent Bridging Select this option to use the Modem as a transparent bridge.
  • Page 69 Actiontec DSL Modem User Manual Obtain an IP Address through PPPoE or PPPoA Select one of these options to allow the Modem to use the Point-to-Point over Ethernet ( ) or Point-to-Point over ) protocol. PPPoE PPPoA “Broadband Connection via PPPoE” screen: “Broadband Connection via PPPoA”...
  • Page 70 Chapter 6 Advanced Setup Encapsulation (PPPoA only) Select one of the encapsulation options, based on information received from the Obtain an IP Through DHCP Select this option if the service is configured to use Bridged or Routed RFC 1483 (used for configurations without a Static assigned by an ).
  • Page 71 Actiontec DSL Modem User Manual Specify a Static IP Address Select this option if the service is configured to use Bridged or RFC 1483 Address, Subnet Mask, and Default Routed using a static Address. Enter the Modem Address provided by the in the “Broadband Connection via Static...
  • Page 72 Chapter 6 Advanced Setup Unnumbered Mode/VIP Mode If a block of public static addresses was purchased from the , select Unnumbered Mode by clicking in the appropriate check box. Then, enter the IP Address and Subnet Mask in the “Gateway Address” and “Unnumbered Subnet Address.”...

  • Page 73: Lan Ip Address

    LAN IP and Subnetmask of the Modem as seen on the network. These values can be modi- fied for your network, but Actiontec recommends keeping the default factory settings ( Address 192.168.0.1 and Subnet mask 255.255.255.0). ☞ Note: If the Modem’s...

  • Page 74: Dhcp Server Configuration

    Beginning IP Address, Ending IP Address These are the addresses at which the server starts and stops assigning DHCP addresses. Actiontec recommends keeping the factory default settings for these addresses ( , respectively). 192.168.0.254 The beginning and ending addresses define the address range of the Modem.

  • Page 75: Services Blocking

    Actiontec DSL Modem User Manual DNS Server 1 The primary server provided by the . If the provided server information, enter it here. If not, leave the text box intact. DNS Server 2 The secondary provided by the . If the provided secondary server information, enter it here.

  • Page 76: Website Blocking

    Chapter 6 Advanced Setup Netmeeting If a computer on the network uses Netmeeting, enable Netmeeting, by clicking the circle next to “On” and entering the IP address of the computer. Click Next, then click Save and Restart to apply the settings. If Netmeeting is not needed, click the circle next to “Off.”...

  • Page 77: Remote Management/Telnet

    Selecting Remote Management in the “Advanced Settings” screen generates the “Remote Management/Telnet” screen. Remote Management allows access to the Modem through the Internet via another computer. Actiontec recommends leaving the Remote Management and Remote Telnet Off (the factory default setting).

  • Page 78: Port Forwarding

    Web or ftp server, for example). To use port forwarding, enter the port range in the “ Port Range” text boxes. (If more than 10 ports are needed, Actiontec recommends using Hosting. See “ Hosting,” on the next page, for more information.) Choose the protocol type from the “Protocol”...

  • Page 79: Dmz Hosting

    These programs usually require multiple open ports, making the network acces- sible from the Internet. hosting symbolically places the host computer outside of the Modem’s network. Actiontec recommends activating hosting only as long as necessary. Warning: The Host computer will be vulnerable to com- puter hackers on the Internet while in mode.

  • Page 80: Dynamic Routing

    Chapter 6 Advanced Setup Dynamic Routing Selecting Dynamic Routing in the “Advanced Settings” screen generates the “Dynamic Routing” screen. If a gateway is set up behind the Modem in the network configuration, consult the documentation that came with the gateway to see what kind of Dynamic Routing is required, then select the needed option.

  • Page 81: Static Routing

    Actiontec DSL Modem User Manual Static Routing Selecting Static Routing in the “Advanced Settings” screen generates the “Static Routing” screen. Enter the addresses in their respective text boxes, then click Add. The address will appear in the “Static Routing Table.” To remove an address, high- light it by clicking on it in the Static Routing Table, then click Remove.

  • Page 82: Status

    Chapter 6 Advanced Setup Status After configuring the Modem, settings can be viewed by selecting Status in the Main Menu. The “Current Status” screen appears, displaying many of the Modem’s settings. No settings (other than connecting or disconnecting from the Internet) can be changed from the Current Status screen.
  • Page 83 Actiontec DSL Modem User Manual WAN - IP Address Displays the Address the assigned to the Modem. WAN - Subnet Mask Displays the Subnet Mask address the assigned to the Modem. WAN - Gateway Displays the Gateway address (for the Address and Subnet Mask) the assigned to the Modem.
  • Page 84 Chapter 6 Advanced Setup In the left hand column of the General Status screen, there are other Status options available: Routing Table, WAN Status, LAN Status, Active User List, and NAT Table. Click to generate the option of choice. Routing Table Selecting Routing Table generates the “Routing Table”...
  • Page 85 Actiontec DSL Modem User Manual WAN Status Status generates the “ Selecting Status” screen. This screen displays on overview of the Modem’s (Wide Area Network) connection.
  • Page 86 Chapter 6 Advanced Setup LAN Status Status generates the “ Selecting Status” screen. This screen displays on overview of the Modem’s (Local Area Network) connections. Active User List Selecting Active User List generates the “Active User List” screen. This screen dis- plays a list of the users currently connected to the Modem accessing the Internet with Network Address Translation ( ) security activated.
  • Page 87 Actiontec DSL Modem User Manual NAT Table Selecting NAT Table generates the “ Table” screen. This screen displays details concerning the Modem’s (Network Address Translation) settings.

  • Page 88: Using Utilities

    Using Utilities To access the Modem’s Web-based Utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From this screen, the Web activity log can be viewed, the settings changed, the Modem’s factory default settings restored, and the Modem’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Modem’s network has visited.

  • Page 89: Dsl Settings

    Activity Log screen, click Refresh. DSL Settings Settings from the “Utilities” screen. The To access Settings, select Modem’s , Mode, and QoS (Quality of Service) settings can be changed from this screen. Actiontec recommends not changing these values without first consulting the...

  • Page 90: Restore Default Settings

    When the Power Light stops flashing and glows steadily green, the Modem is fully operational. Upgrade Firmware Selecting Upgrade Firmware in the “Utilities” screen generates the “Select Upgrade File” screen. Actiontec periodically posts firmware upgrades to enhance the Modem’s capabilities. Follow the instructions on-screen to upgrade the Modem’s firmware.

  • Page 91: Oam Ping Test

    Actiontec DSL Modem User Manual OAM Ping Test Selecting OAM Ping Test in the “Utilities” screen generates the “ Ping Test” screen. Follow the instructions on-screen to check the Modem’s network connec- tion.

  • Page 92: Setting Up A Network

    Setting Up a Network Other computers can be connected to the Modem to form a network. The network computers can be connected to the Modem in two ways: Ethernet or Ethernet 1. Insert the Installation in the drive of the computer. The CD-ROM Installation Guide will start automatically.
  • Page 93 Actiontec DSL Modem User Manual 3. Read the instructions, select Adding Computers by clicking on the appropriate radio button, then click Next. 4. Select Ethernet, then click Next.
  • Page 94 Chapter 8 Setting Up a Network 5. Read the on-screen instructions, choose the appropriate option (indicated in the Welcome Letter), then click Next. If MSN or Qwest.net is selected, go to step 6. If Other ISP is selected, go to step 6.
  • Page 95 Actiontec DSL Modem User Manual 7. When the next window appears, get the yellow Ethernet cable from the Quick Start Kit, then click Next. 8. Plug one end of the yellow Ethernet cable into the yellow port on the back...
  • Page 96 Chapter 8 Setting Up a Network 9. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer, then click Next. ☞ Note: An Ethernet port looks similar to a phone port, but is slightly bigger.
  • Page 97 Actiontec DSL Modem User Manual 11. In the next window, the Installation Guide checks the configuration of the Modem. 12. A congratulations window appears. Read the on-screen information, then click Next.

  • Page 98: Usb

    Chapter 8 Setting Up a Network 13. A series of additional screens appear. Read the information contained in them, and click Next in each. When the screen below appears, the Installation Guide has finished, and the Modem has been connected and configured. Click Finish. The computer is connected to the Modem via Ethernet.
  • Page 99 Actiontec DSL Modem User Manual 2. Read the instructions concerning firewall and anti-virus software, then click Next. 3. Read the instructions, select Adding Computers by clicking on the appropriate radio button, then click Next.
  • Page 100 Chapter 8 Setting Up a Network 4. Select USB, then click Next. 5. Read the on-screen instructions, choose the appropriate option (indicated in the Welcome Letter), then click Next. If MSN or Qwest.net is selected, go to step If Other ISP is selected, go to step...
  • Page 101 Actiontec DSL Modem User Manual 6. Read the on-screen rental agreement, and if you accept it, click on the radio button next to “I Agree.” Click Next. 7. When the next window appears, get the purple USB cable from the Quick...
  • Page 102 Chapter 8 Setting Up a Network 8. Plug the large, square end of the purple USB cable into the purple USB port on the back of the Modem, then click Next. 9. Plug the flat, rectangular end of the purple USB cable into a USB port on the front or back of the computer, then click Next.
  • Page 103 Actiontec DSL Modem User Manual 10. Make sure the USB light glow steadily green, then click Next. 11. In the next window, the Installation Guide checks the configuration of the Modem.
  • Page 104 Chapter 8 Setting Up a Network 12. A congratulations window appears. Read the on-screen information, then click Next. 13. A series of additional screens appear. Read the information contained in them, and click Next in each. When the screen below appears, the Installation Guide has finished, and the Modem has been connected and configured.
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  • Page 106: Troubleshooting

    Troubleshooting This chapter contains a list of problems that may be encountered while using the Modem, and techniques to try and overcome the problem. Note that these tech- niques may not solve the problem. LAN Connection Failure Ensure the Modem is properly installed, the connections are correct, and the power is on.
  • Page 107 Actiontec DSL Modem User Manual There should be an entry for address, Subnet Mask, and Default Gateway. Additionally, the “IP Address” entry should be on the network (with 192.168.0.X “x” defining a range from though If the Ethernet adapter is showing an incorrect IP address, click Release, which sets all values back to 0 (zero).
  • Page 108 Chapter 9 Troubleshooting Time out error occurs when entering a URL or IP Address Verify all the computers are working properly. Ensure the settings are correct. Ensure the Modem is on and connected properly. Verify the Modem’s settings are the same as the computer by clicking Status in the “Main Menu”...
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  • Page 110: A Reference

    Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for Windows , Me, 98 SE NT 4.0 2000 1. From the desktop, right-click on My Computer. 2.

  • Page 111: Locating Windows Operating System Files

    Actiontec DSL Modem User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks.
  • Page 112 Appendix A Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder”...
  • Page 113 Actiontec DSL Modem User Manual Windows XP 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders.

  • Page 114: B Static Ip Address On The Computer

    Static IP Address on the Computer To communicate with the Modem from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the address settings from -enabled to static , so that the computer and the Modem are DHCP on the same subnet.
  • Page 115 Actiontec DSL Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
  • Page 116 Appendix B Static IP on the Computer 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP 6. The “ Address. Properties” window appears. Select TCP/IP 7. In the Address tab, make sure the circle next to “Specify an Address”...

  • Page 117: Windows Me

    Actiontec DSL Modem User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 10. Click . The Properties window disappears. TCP/IP 11. In the Network window, click .
  • Page 118 Appendix B Static IP on the Computer 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
  • Page 119 Actiontec DSL Modem User Manual 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP 6. The “ Address. Properties” window appears. Click TCP/IP 7. In the Address tab, make sure the circle next to “Specify an Address”...

  • Page 120: Windows 2000

    Appendix B Static IP on the Computer 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Click . The Properties window disappears. TCP/IP 11. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box.
  • Page 121 Actiontec DSL Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dial- up Connections.
  • Page 122 Appendix B Static IP on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that cor- responds to the network card installed in the computer by finding the name of the network card in the Device Name column.
  • Page 123 Actiontec DSL Modem User Manual 7. The “Local Area Connection Properties” window appears. Click General. 8. In the “Components checked are used by this connection” list box, double- click Internet Protocol ( TCP/IP 9. The “Internet Protocol ( ) Properties” window appears.

  • Page 124: Windows Xp

    Appendix B Static IP on the Computer 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 13. Click . The “Internet Protocol ( ) Properties”...
  • Page 125 Actiontec DSL Modem User Manual 3. When the “Control Panel” window appears, double-click Network Connections. 4. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the “Device Name”...
  • Page 126 Appendix B Static IP on the Computer 5. The “Local Area Connection Properties” window appears. Select General. 6. In the “This connection uses the following items” list box, double-click Internet Protocol ( TCP/IP 7. The “Internet Protocol ( ) Properties” window appears. TCP/IP...
  • Page 127 Actiontec DSL Modem User Manual 8. In the General tab, make sure the circle next to “Use the following Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
  • Page 128 Appendix B Static IP on the Computer...
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  • Page 130: C Computer Security

    Unless access to the computer is controlled, someone on the Internet can access the information on the computer and damage or destroy that information. Actiontec recommends securing your computer from unwanted intrusion. Security is ultimately the end user’s responsibility. Please secure your computer, and don’t be a victim.

  • Page 131: Modem Security

    Actiontec DSL Modem User Manual Modem Security If connecting to the through Point-to-Point Protocol ( ), be sure to pro- vide the Modem an administrative password. If a password is not set, someone on the Internet can access the Modem and change its configuration or steal your login name and password.

  • Page 132: Electronic Security

    Appendix C Computer Security Network Applications Network applications (such as software programs) that allow remote access to the computer also make the computer vulnerable to access from other people on the Internet. If using a network application that allows remote access, consider install- ing a firewall.
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  • Page 134: D Specifications

    Specifications General Model Number (54 Mbps Modem) Standards 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE G.dmt G.lite t1.413 1483, 2364, 2516 Protocol LAN - CSMA WAN - , Static DHCP Full-rate Interface ADSL 10/100 -45 switched port port Speed LAN Ethernet: 10/100Mbps auto-sensing Cabling Type Ethernet 10BaseT: Category 3 or 5...

  • Page 135: Led Indicators

    Actiontec DSL Modem User Manual LED Indicators Power, , Internet, Ethernet, Environmental Power External, 12V DC, 600mA Certifications Class B, Class C (part 15, 68), Mark Commercial, Operating Temperature 0º C to 40º C (32ºF to 104ºF) Storage Temperature -20ºC to 70ºC (-4ºF to 158ºF)

  • Page 136: E Glossary

    Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the cover- age area of the access point and remain connected to the network.
  • Page 137 Actiontec DSL Modem User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damag- ing files or computers on the network. Gateway A central device that manages the data traffic of your network, as well as data traffic to and from the Internet.
  • Page 138 Appendix E Glossary PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an address used to create address numbers used only within a particular network.
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  • Page 140: F Firewall Security Level Services Table

    Firewall Security Level Services Table The following information is related to the Firewall options (High, Medium, and Low) section in the “Advanced Setup” chapter of this manual (see page ). The types of services and their respective ports are listed in the two right-hand col- umns: the “In”...

  • Page 141: Medium Security Level

    Actiontec DSL Modem User Manual Medium Security Level Service Port http telnet smtp pop3 nntp real audio/video 7070 icmp H.323 1720 T.120 1503 imap https secure imap secure pop3 9 9 5 Low Security Level Service Port http telnet smtp...

  • Page 142: Basic Security Level

    Appendix F Firewall Security Basic Security Level (Network Address Translation) only. Service Acronym Definitions http HyperText Transfer Protocol. This protocol delivers information over the Internet, and is used when a computer connects to a Web site via an Internet browser. Domain Name System.
  • Page 143 Actiontec DSL Modem User Manual real audio/video A protocol used to transfer Real Audio or Real Video files. icmp Internet Control Message Protocol. Allows error messages, text packages, and informational messages to be transferred over the Internet. H.323 A standard protocol for sending audio and video over the Internet.

  • Page 144: G Non-Windows System Setup

    ☞ Note: When installing any software, consult the user manual and help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Modem, Open Transport or above must be loaded on the 2.5.2...
  • Page 145 Actiontec DSL Modem User Manual 2. When the “ ” window appears, select Edit from menu bar, then select TCP/IP User Mode. 3. When the “User Mode” window appears, select Advanced, then click 4. In the “ ” window, select Ethernet from the “Connect via” drop-down TCP/IP list.
  • Page 146 Appendix G Non-Windows Setup OS X 1. From the Apple Menu, select System Preferences. 2. When the “System Preferences” window appears, click Network.

  • Page 147: Connecting To The Isp

    Actiontec DSL Modem User Manual 3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down list. 4. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP 5. Click Apply Now and close the “System Preferences” application. The TCP/ settings are configured.
  • Page 148 Appendix G Non-Windows Setup 2. The “Main Menu” screen appears. Select Setup/Configuration. 3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the menu on the left side.
  • Page 149 , enter the information in the appropriate text boxes. If no worksheet has been provided, contact the 5. Click Save and Restart at the bottom of the Actiontec Modem Setup Page screen. The Modem will be ready to use when the Power and Internet Lights stop blinking.

  • Page 150: H Additional Technical Support Options

    Qwest DSL Actiontec support page at: http://www.qwest.com/dsl/customerservice/actiontecgt701-wg.html A Help page is also available on the main page of the Actiontec Wireless Modem Web interface. Enter in the “Address” field of the Web 192.168.0.1 browser, then click Help.

  • Page 151: Advanced Feature Support

    Networking (LAN) Support If you have a network and require remote support for your wired or wireless network in one of the areas listed below, contact the Actiontec Pay For Support Center at . Actiontec networking support is provided for $ 1-888-825-9075 29.95...
  • Page 152 29.95 advanced features: Port Forwarding (Static Hosting Static Routing Routes Address Cloning (Dynamic Routing) Third-party wireless equipment configuration This service does not include on-site field technician support. To purchase Actiontec wireless adapters and peripherals, go to: www.actiontecstore.com/qwest...
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  • Page 154: Notices

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Actiontec Electronics, Inc., may void the user’s authority to operate the equipment. Declaration of conformity for products marked with the FCC logo – United States only.
  • Page 155 Actiontec DSL Modem User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. ☞ Note: To comply with FCC RF exposure compliance require- ments, the antenna used for this transmitter must be installed to...

  • Page 156: Limited Warranty

    Software: Actiontec Electronics warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifica- tions, for a period of ninety (90) days from the date of purchase from Actiontec Electronics or its authorized reseller. Actiontec Electronics warrants the media con- taining software against failure during the warranty period.
  • Page 157 The repaired or replaced item will be shipped to Customer, at Actiontec Electronics’ expense, not later than thirty (30) days after Actiontec Electronics receives the defective product.
  • Page 158 This warranty gives you specific legal rights which may vary depending on local law. Dispute Resolution: The customer may contact the Director of Technical Support in the event the Customer is not satisfied with Actiontec Electronics’ response to the complaint. In the event that the Customer is still not satisfied with the response of the Director of Technical Support, the Customer is instructed to contact the Director of Marketing.
  • Page 159 Actiontec DSL Modem User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

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