AT&T E6012B User Manual

5.8 ghz cordless telephone/answering system with caller id/call waiting
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User's manual
5.8 GHz Cordless
Telephone/Answering
System E6012B/
E6013B/E6014B/
E3813B
with caller ID/call waiting
TONE
REDIAL
MUTE
PAUSE
DELETE

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Summary of Contents for AT&T E6012B

  • Page 1 User’s manual 5.8 GHz Cordless Telephone/Answering System E6012B/ E6013B/E6014B/ E3813B with caller ID/call waiting TONE REDIAL MUTE PAUSE DELETE...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com Model #: E6012B/E6013B/E6014B/E3813B Product name: 5.8GHz cordless telephone/answering system Serial #: (found on the bottom of the telephone base)
  • Page 3 (model E598-1 or E598-2, sold separately) anytime, but each must be registered with the same telephone base before use. The handsets provided with your E6012B are automatically registered as handsets 1 and 2. Additional handsets will be assigned numbers in the order they are registered (handset 3, or handset 4).
  • Page 4: Table Of Contents

    User's manual 5.8 GHz Cordless Telephone/Answering System E6012B/E6013B/ E6014B/E3813B TONE with caller ID/ call waiting MUTE REDIAL DELETE PAUSE Table of contents Getting started Answering system operation Quick reference guide ......2 Answering system operation..34 Parts checklist ........4 Day & time announcements ..35 Battery installation &...
  • Page 5: Getting Started

    Getting started Quick reference guide CENTER Handset RIGHT LEFT Press to display caller ID information (page 30). DOWN PHONE/FLASH MENU/SELECT Press to make or Press to display the menu. Once answer a call. During in a menu, press to select an item or save an entry or setting.
  • Page 6: Telephone Base

    Getting started Quick reference guide Telephone base CHARGE/IN USE • Flashes when another telephone VOICEMAIL on the same line and on steady Flashes when you have when one of the handsets is in use. new voice mail (requires • On steady when the answering voice mail service from system is answering an incoming your local telephone com-...
  • Page 7: Parts Checklist

    PAUSE TONE MUTE REDIAL DELETE PAUSE User's manual Quick start guide Cordless handsets Telephone base (2 for E6012B) (3 for E6013B/E3813B) (4 for E6014B) Charger for cordless Battery for cordless Battery compartment handset handsets covers (1 for E6012B) (2 for E6012B)
  • Page 8 Getting started Telephone base and charger installation 1. Plug one end of the telephone line 2. Plug the small end of the larger power adapter into cord into the telephone jack at the the power jack at the bottom of the telephone base. bottom of the telephone base 3.
  • Page 9: Battery Installation & Charging

    Getting started Battery installation & charging After battery installation, the battery may have enough charge to allow for some calls. For best performance, place the handset(s) in the telephone base or charger(s) and allow to charge for 16 hours before use. You can keep the battery charged by returning the handsets to the telephone base or chargers after each use.
  • Page 10: Installation Options

    Getting started Installation options Tabletop mount Wall mount Telephone outlet mounting plate with mounting studs Wall mounting The telephone base comes with the bracket mounted for tabletop use. If wall-mounting is desired, replace the telephone outlet mounting plate with one equipped with mounting studs from your local hardware store. 1.
  • Page 11: Tabletop Mounting

    Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots on the telephone base, then press the other bracket tabs into slots as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch.
  • Page 12: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches To release belt clip from handset, on both sides press on both flaps of the clip of handset. (as shown). Pull and unlock one flap from the notch first before detaching the whole belt clip from handset.
  • Page 13: Telephone Operation

    Telephone operation Handset operation Making and answering calls To answer an incoming call, press PHONE/ Elapsed FLASH time SPEAKER or any dial pad key (0-9, * or #). To make a call, press PHONE/ SPEAKER, PHONE 00:00:30 FLASH then dial a number. Press to hang up.
  • Page 14 Telephone operation Handset operation Last number redial REDIAL After pressing PHONE , press REDIAL/ /FLASH PAUSE to display and dial the most recently called number 555-1234 (up to 32 digits). Last five number redial PHONE , press REDIAL/ Before pressing /FLASH PAUSE to display the most recently called numbers (up to...
  • Page 15: Basic Operation

    Telephone operation Basic operation Handset locator If you misplace the handset(s), press HANDSET LOCATOR at the telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate the handset(s). To stop the pag- ing tone, press PHONE SPEAKER /FLASH,...
  • Page 16: Options While On Calls

    Telephone operation Options while on calls Volume control Press VOLUME on the side of the handset to adjust the listening volume on the handset. Each press of the button increases or decreases the volume. When changing the volume level, the new setting is automatically saved.
  • Page 17 Telephone operation Options while on calls Mute Press MUTE to silence the microphone. /DELETE When mute is on, MUTED will show on the handset screen. You will be able to hear the caller, but the caller will not be able to hear you until you press MUTE/ again and resume speaking.
  • Page 18 Telephone operation Options while on calls Directory While on a call, press DIR then to review the directory. After 30 seconds, the handset will exit the directory and return to the call timer Press to Press to screen display automatically. To dial the displayed review review the the call...
  • Page 19: Intercom Calls

    Telephone operation Intercom Use the intercom feature for conversations between handsets. 1. Press INT. The screen of the originating handset will show INTERCOM TO. TONE TONE MUTE REDIAL MUTE REDIAL DELETE PAUSE DELETE PAUSE 2. Enter the handset number of the destination handset.
  • Page 20: Intercom Call Transfer

    Telephone operation Intercom call transfer Use the intercom feature to transfer an external call from one handset to another. 1. During a conversation with an external call- er, press INT. The external call is automatically TONE TONE MUTE REDIAL MUTE REDIAL placed on hold and TRANSFER TO: is displayed DELETE...
  • Page 21: Settings

    Telephone operation Settings DIRECTORY Language In this menu, you can select the language used in all menus and screen displays. Press SETTINGS to select ENGLISH, FRANCAIS or ESPANOL, then press SELECT to save your preference. MENU/ NOTE: To access the SETTINGS menu, follow the steps to the left.
  • Page 22: Clock Setting

    Telephone operation Settings SETTINGS LANGUAGE Clock setting DIAL TYPE CLOCK SETTING NOTE: Caller ID provides the time. The time will be set automatically only if you subscribe to caller ID service provid- ed by your local telephone company (see page 30). CLOCK SETTING With this function, you can choose to set the time displayed on the handset screen.
  • Page 23 Telephone operation Settings SETTINGS DIAL TYPE Clear voice mail indication CLOCK SETTING CLR VOICE MAIL If you subscribe to voice mail services provided by your local telephone company, the VOICEMAIL light on the telephone base will flash and NEW VOICE MAIL and the icon will appear on all CLR VOICE MAIL handset screens when you have new voice mail.
  • Page 24: Sounds

    Telephone operation Sounds DIRECTORY Ringer melody This feature allows you to choose one of 10 ring- er melodies. Use the keys to sample each ringer melody, then press SELECT to select MENU/ SOUNDS the preferred one. NOTE: To access the sounds menu, follow the steps to SOUNDS the left.
  • Page 25: Display

    Telephone operation Display Wallpaper DIRECTORY This feature allows you to select an image as wall- paper to be displayed in the background of the handset's display screen. Press to display the ten available images, then press SELECT MENU/ DISPLAY to save your preference. NOTES: DISPLAY 1.
  • Page 26: Ringer Volume

    Telephone operation Ringer volume In this menu, you can set the ringer volume level (1- DIRECTORY 6), or turn the ringer off (0). Use to sample each volume level, then press SELECT to save MENU/ your preference. -OR- RINGER VOLUME When the handset is idle, press VOLUME on the right side of the handset to change the ringer vol- ume directly.
  • Page 27: Directory

    Directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the DIRECTORY directory on any one handset will be applied to Pat Williams 5551234 all. NOTE: Only one handset can review the directory or call- er ID log at a time.
  • Page 28: New Directory Entries

    Directory New directory entries DIRECTORY To create a new directory entry Press MENU twice to reach DIRECTORY. /SELECT Press to highlight STORE. Press SELECT, MENU/ then enter the telephone number when prompted. DIRECTORY Use the dial pad to enter up to 32 digits or copy REVIEW STORE a number from redial by pressing REDIAL...
  • Page 29 Directory New directory entries Each time a key is pressed, the a character on DIRECTORY ENTER NAME that key will be displayed. Additional presses will Pat Williams produce other characters associated with that key. See the following order: Dial Characters by number of key presses DIRECTORY Pat Williams ‘...
  • Page 30: Directory Search

    Directory Directory search DIRECTORY To browse through the directory Andrew 5556789 Press DIR to display the first listing in the direc- tory. Then press to browse through the directory, or search to find a specific entry. Entries DIRECTORY Barbara will be displayed alphabetically by the first letter 5559876 in the name.
  • Page 31 Directory Directory search If you have more than one name entry that begin with the same letter, it is necessary to scroll through all the names beginning with that letter before seeing names that begin with the next let- ter. For example, if you have name entries Jennifer, Jessie, Kevin and Linda in your directory, pressing the dial pad key 5 (JKL) once will show Jennifer,...
  • Page 32: To Dial, Delete Or Change Entries

    Directory To dial, delete or change entries DIRECTORY To dial a displayed number Andrew When any directory entry is displayed, press 5556789 PHONE SPEAKER to dial the displayed /FLASH number. DIRECTORY EDIT NUMBER 555-6789 To delete an entry When any directory entry is displayed, press DIRECTORY EDIT NAME DELETE to delete the displayed entry from the...
  • Page 33: Caller Id Operation

    Caller ID operation Caller ID with call waiting This product can be used with regular caller ID service, or this product’s other features can be used without subscribing to either caller ID or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be CHRISTINE SMITH available in all areas.
  • Page 34 Caller ID operation Shared caller ID log The caller ID log is stored in the telephone base, and is shared by all handsets. Changes made on any handset will apply to all. CHRISTINE SMITH 908-555-0100 NOTE: Only one handset can review the directory or call NOV23 10:01AM log at a time.
  • Page 35 Caller ID operation About names Names of callers will be displayed only if the infor- mation is provided by your local telephone com- pany. If the incoming telephone number matches an exact number in your directory, the name that Chris appears on screen will match the name in your 908-555-0100 NOV23...
  • Page 36: To Review The Call Log

    Caller ID operation To review the call log CALL LOG Pat Williams To review the call log 555-1234 NOV 23 10:31AM Press CID to review the call log. The call log dis- plays the caller ID entries in reverse chronological CALL LOG order.
  • Page 37: Answering System Operation

    Answering system operation Message capacity The answering system can record up to 95 mes- sages, depending on the length of each mes- sage. Individual messages can be up to four min- utes, and the total recording time is 14 minutes. Messages will remain available for replay until Message counter they are deleted.
  • Page 38: Day & Time Announcements

    Answering system operation Day and time announcements To set day and time Before playing each message, the answering sys- tem announces the day and time the message was received. Before using the answering system, follow the Press CLOCK steps on the left to set the year, time and day, so messages are dated correctly.
  • Page 39: Outgoing Announcement

    Answering system operation Outgoing announcements Elapsed Outgoing announcements are the messages callers hear recording when calls are answered by the answering system. time in seconds. The telephone is pre-set with an announcement. If the telephone is set up to record messages, it answers calls with “Hello.
  • Page 40: Changing Feature Options

    Answering system operation Changing feature options You can change how the answering system operates. Press SETUP repeatedly to listen to each feature. When the desired feature is announced, press SKIP or REPEAT to change the setting. Feature options (Default settings underlined). SETUP System announces: Feature description:...
  • Page 41: Message Playback

    Answering system operation Number of messages waiting (or during playback, message Message playback number currently playing). Press PLAY to listen to messages. The /STOP system announces the number of messages, then begins playback. If there are new messages, only the new messages (oldest first) will be played.
  • Page 42: Recording & Playing Memos

    Answering system operation Recording and playing memos Elapsed Memos are messages you record yourself. They recording are saved, played back and deleted exactly like time in seconds. incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if other members of your household are using the same answering system.
  • Page 43: Message Counter Displays

    Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays No messages. 0 (flashing) The clock needs to be set (page 35).
  • Page 44: Answering System Mode

    Answering system operation Answering system mode The answering system is factory programmed to answer and record callers’ messages. If you choose to turn the answering system off, it will not answer calls and record incoming messages. ANSWER ON To turn the answering system off Press until the system ANSWER ON until “Calls will not be Press...
  • Page 45: Remote Access

    Answering system operation Dial your telephone number from any touch- Remote access tone telephone. A two-digit security code is required to access When the system answers, your answering system from any touch-tone tel- enter the two-digit remote access code (19 unless you ephone.
  • Page 46: Appendix

    Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons This handset or an extension telephone is in use. The handset speakerphone is in use. HANDSET 1 The handset headset is in use. 6 MISSED CALLS Microphone is muted.
  • Page 47: Messages

    Appendix Handset display screen messages Screen display messages The handset is in use. PHONE You have just ended a call. ENDED You are accessing an empty call log. CALL LOG EMPTY You are accessing an empty direc- DIRECTORY EMPTY tory. You are saving to a full directory.
  • Page 48: Screen Display Messages

    Appendix Handset display screen messages Screen display messages A handset with a low battery has CHARGING been placed in the telephone base or charger. Failed intercom or conference call UNABLE TO CALL (there are already two handsets TRY AGAIN being used). Another handset is using the direc- NOT AVAILABLE tory or call log.
  • Page 49: Adding New Handsets

    Appendix Adding new handsets Your telephone can accommodate up to four cordless handsets. You can add new handsets (E598-1 or E598-2, sold separately) to the E6012B/E6013B anytime, but each handset must be registered with the telephone base before use. The handsets provided with your E6012B are automatically registered as handsets 1 and 2.
  • Page 50: Replacing A Handset

    Appendix Replacing a handset It may be necessary to de-register your handsets if: You have the maximum number of registered handsets (four) and need to replace a handset. -OR- You wish to change the designated handset number of your registered hand- sets.
  • Page 51: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268. My telephone • Make sure the battery pack is installed and charged does not work correctly (see page 6).
  • Page 52 Appendix Troubleshooting CHARGE light is off in this Troubleshooting section. • It may be necessary to purchase a new battery. Please refer to the Batteries section of this user’s manual. • The telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
  • Page 53 Appendix Troubleshooting • Make sure the ringer is on (page 23 for handset and page 34 for telephone base). • Make sure the telephone line cord and power adapter are plugged in properly (page 5). • The cordless handset may be too far from the telephone base.
  • Page 54 Appendix Troubleshooting I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is nor- mal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone.
  • Page 55 Appendix Troubleshooting • Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your tel- ephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a micro- wave oven.
  • Page 56 Appendix Troubleshooting My caller ID • Caller ID is a subscription service. You must subscribe to features are not this service from your local telephone company for this working prop- feature to work on your telephone. erly. • The caller may not be calling from an area which sup- ports caller ID.
  • Page 57 Appendix Troubleshooting The answering • Make sure the answering system is on. When the system does not answering system is on, the red light on the ANSWER ON key should be lit. answer after the correct number of • If toll saver is activated, the number of rings changes to rings two when there are new messages waiting (page 37).
  • Page 58 Appendix Troubleshooting The messages on • Press VOLUME on the telephone base to increase the the system are speaker volume. very difficult to hear The answering • Make sure your remote access code is correct (page 42). system does not •...
  • Page 59: Important Safety Instructions

    Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 60 Appendix Important safety instructions Especially about cordless telephones • Privacy: The same features that make a cordless phone convenient cre- ate some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 61: Save These Instructions

    Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led...
  • Page 62: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 63 Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emer- gency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: •...
  • Page 64: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 65: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1 (800) 222-3111 or visit www.telephones.att. com;...
  • Page 66 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 67 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif- ficulty;...
  • Page 68: Technical Specifications

    Appendix Technical specifications RF frequency band 2400 MHz — 2483.5 MHz (handset to telephone base) RF frequency band 5725 MHz — 5850 MHz (telephone base to handset) Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 130 Vrms (AC voltage, 60Hz) Telephone base voltage 9VDC @600mA...
  • Page 69: Index

    Appendix Index AC adapter, 5 Intercom, 16 Incoming call log, 33 Adding new handsets, 46 Incoming calls, answering, 10 Alert tones, 43 Indicator lights, 43 Answering calls, 10 Answering system, 34-42 Installation options, 7 Battery charging, 6 Last number redial, 11 Battery installation, 6 Low battery, 6 Belt clip, 9...
  • Page 70 End remote access call ..(or hang up) 5.8 GHz Cordless Telephone/Answering System E6012B/E6013B/E6014B/E3813B Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China.
  • Page 71 www.telephones.att.com Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 12/06. 91-001097-010-100...

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E3813bE6013bE6014b

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