Maxtor BlackArmor User Manual

Maxtor BlackArmor User Manual

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Summary of Contents for Maxtor BlackArmor

  • Page 2: Table Of Contents

    ......1 Preparing the BlackArmor Drive for Use ......1 Configuring the BlackArmor Drive .
  • Page 3 Using the Sync Preview Window Managing BlackArmor™ Security ........72 .
  • Page 4: Getting Started

    BlackArmor security to provide the strongest hardware-based, full disk encryption available for an external storage device* • The BlackArmor Manager application to allow you to work with stored data on any computer • Backup & Restore to protect your data •...
  • Page 5 The Configure window opens: Figure 1: Configure Step 2: Select your BlackArmor drive from the dropdown menu. Step 3: Enter the 25-character identification code printed on the drive label. Step 4: Enter and confirm a drive password. The password must contain between 6 and 32 characters.
  • Page 6 Maxtor Black Armor The Unlock Drive window opens: Figure 3: Unlock Drive Step 7: Select your BlackArmor drive from the dropdown list, enter your password, and click Unlock. The Unlock Drive window closes and the BlackArmor autostart window opens: Figure 4:...
  • Page 7: Installing The Maxtor Manager Software

    You’re ready to install the Maxtor Manager software. Installing the Maxtor Manager Software To install the Maxtor Manager software, Step 1: In the Maxtor Manager installation window, click Install Maxtor Manager. Figure 6: Maxtor Manager Install Window Preparing the BlackArmor Drive for Use...
  • Page 8 Maxtor Black Armor The Welcome window opens: Figure 7: Welcome Step 2: Click Next. Preparing the BlackArmor Drive for Use...
  • Page 9 Step 3: Click Yes to accept the terms of the License Agreement. The Choose Destination Location window opens: Figure 9: Select a Destination Step 4: Accept the default destination folder or click Browse to select a different folder. Preparing the BlackArmor Drive for Use...
  • Page 10 Maxtor Black Armor Step 5: Click Next. A Setup Status window keeps you informed as the installation proceeds: Figure 10: Setup Status When the installation is finished, the Register window opens: Figure 11: Register Preparing the BlackArmor Drive for Use...
  • Page 11 The InstallShield Wizard Complete window opens: Figure 12: InstallShield Wizard Complete Step 7: Click Finish to restart your computer and complete the installation. When your computer has restarted, a Maxtor Manager icon appears on your desktop: Preparing the BlackArmor Drive for Use...
  • Page 12: Using The Maxtor System Tray Icon

    My Drives Using the Maxtor System Tray Icon You can use the Maxtor Manager system tray icon to check the status of your BlackArmor drive and to access the drive features. Step 1: To check the status of your drive, roll your mouse over the system tray icon: Figure 1: System Tray Icons The information popup confirms the drive’s status and identifies the drive letter.
  • Page 13: Restoring The System Tray Icon

    • Status for Multiple Events Restoring the System Tray Icon If you select Exit from the System Tray menu, the Maxtor icon disappears from the System Tray. To restore the Maxtor icon to the System Tray, go to Start > Programs > Maxtor > Maxtor Status Icon...
  • Page 14 Maxtor Black Armor Figure 15: Restore Maxtor System Tray Icon Using the Maxtor System Tray Icon...
  • Page 15: Managing Your Drives

    The My Drives window provides a central point from which to manage your Maxtor BlackArmor™ drives: Figure 3: My Drives The icons across the top of the Maxtor Manager window allow you to access your drive features. In the My Drives window, Step 1: Select a drive.
  • Page 16: Adjusting The Power Setting

    Maxtor Black Armor Adjusting the Power Setting You can choose how long your drive should remain inactive before it goes into power-saving mode. To adjust the power setting, Step 1: In the My Drives window, click Settings. The Settings window opens:...
  • Page 17 Maxtor Black Armor The Adjust Power Setting window opens: Figure 17: Adjust Power Setting Step 3: Select an interval from the dropdown menu or click Default to return to the default power setting. Step 4: Click Apply to save the power setting.
  • Page 18: Testing Your Drive

    Step 5: Click OK to return to the My Drives window. Testing Your Drive Test your drive to check the health of your BlackArmor drive. The diagnostic utility performs its tests without affecting the data on your drive. To test your drive, Step 1: In the My Drives window, click Settings.
  • Page 19 Maxtor Black Armor The Settings window opens: Figure 19: Settings Step 2: Click Test My Drive. Testing Your Drive...
  • Page 20 Maxtor Black Armor The Test My Drive window opens: Figure 20: Test Drive Step 3: Click Test. Testing Your Drive...
  • Page 21 Maxtor Black Armor A progress bar indicates the progress of the test. When the test is complete, the results are displayed: Figure 21: Drive Test Complete The drive pictured above is functioning normally. If an error occurs during testing, the serial number of the bad device is displayed with instructions to contact...
  • Page 22: Updating Your Software

    Maxtor Black Armor Figure 22: Drive Test - Bad Drive Step 4: Click OK and contact Seagate Support for further assistance. Updating Your Software The Software Update feature automatically informs you when an update is available for your software. However, you can manually check to see if an update is available or you can turn off the Software Update feature.
  • Page 23 Maxtor Black Armor The Settings window opens: Figure 23: Settings Step 2: Click Check for Software Update. Updating Your Software...
  • Page 24 Maxtor Black Armor The Software Update window opens: Figure 24: Software Update Check for update automatically is selected by default. Step 3: To turn off Software Update, unselect Check for updates automatically. Step 4: To check for updates now, click Check Now.
  • Page 25 Maxtor Black Armor If your software is up to date, a Software Update window informs you of that: Figure 26: Software Up to Date Step 6: Click OK to return to the Settings window. Updating Your Software...
  • Page 26: Backing Up & Restoring Folders

    Back Up Now in the Backup window. Creating a Backup Plan You can create one Backup Plan for each Maxtor drive connected to your computer. You can select either of two Backup Plans: •...
  • Page 27 Maxtor Black Armor To use Simple Backup, Step 1: Click the Backup icon in the Maxtor Manager window. The Backup window opens: Figure 27: Backup Step 2: In the Backup window, click Simple Backup. A Simple Backup Confirmation window confirms that you’ve selected Simple...
  • Page 28: Creating A Custom Backup

    Backup Plan and the details of your last backup. Figure 29: Simple Backup Details Creating a Custom Backup To select specific folders for backup and set up a backup destination and schedule, Step 1: Click the Backup icon in the Maxtor Manager window. Creating a Backup Plan...
  • Page 29 Maxtor Black Armor The Backup window opens: Figure 30: Backup Step 2: In the Backup window, click Custom Backup. Creating a Backup Plan...
  • Page 30 Maxtor Black Armor The Backup Folder Selection window opens: Figure 31: Backup Folder Selection Step 3: Name your Backup Plan, select the folders to be backed up, and click Next. Creating a Backup Plan...
  • Page 31 Maxtor Black Armor The Backup File Types window opens: Figure 32: File Types: All Types Creating a Backup Plan...
  • Page 32 Maxtor Black Armor Step 4: Select the types of files you want to back up: • All File Types • Photos, Music, Videos, Documents Back up any or all of these types of files: Figure 33: File Types: Photo, Music, Video, Documents •...
  • Page 33 Maxtor Black Armor Figure 34: File Types: Custom Step 5: Click Next. Creating a Backup Plan...
  • Page 34 Maxtor Black Armor The Backup Schedule window opens: Figure 35: Backup Schedule Step 6: Select the days and time you want to back up your folders and click Finish. Creating a Backup Plan...
  • Page 35: Managing Backup Settings

    Turn Scheduled Backup on or off • Back up a folder manually • View the Backup Log Editing Backup Settings To edit the settings for a Backup Plan, Step 1: Click the Backup icon in the Maxtor Manager window. Managing Backup Settings...
  • Page 36 Maxtor Black Armor The Backup window opens: Figure 37: Backup Step 2: In the Backup window, click Edit Backup Settings. Managing Backup Settings...
  • Page 37 Maxtor Black Armor The Backup Folder Selection window displays your current Backup Plan name and folder selection: Figure 38: Backup Folder Selection Step 3: Edit the Backup Plan name and/or the folder selection and click Next. Managing Backup Settings...
  • Page 38 Maxtor Black Armor The Backup File Types window displays your file types selection: Figure 39: File Types Step 4: Edit the types of files to be backed up and click Next. Managing Backup Settings...
  • Page 39 Maxtor Black Armor The Backup Schedule window displays your current schedule: Figure 40: Backup Schedule Step 5: Edit the days and/or time you want to back up your folders and click Finish. Managing Backup Settings...
  • Page 40: Deleting A Backup Plan

    Figure 41: Backup Deleting a Backup Plan You can delete the Backup Plan for any BlackArmor drive on which you’ve created one, even if the drive is not connected to your computer. To delete a Backup Plan, Step 1: Click the Backup icon in the Maxtor Manager window.
  • Page 41 Maxtor Black Armor The Backup window opens: Figure 42: Backup Step 2: In the Backup window, click Delete Backup Plan. Managing Backup Settings...
  • Page 42: Using Scheduled Backup

    The Delete Backup Plan window opens: Figure 43: Delete Backup Plan Listed is the Backup Plan for each BlackArmor drive connected to your computer. Step 3: Select the Backup Plan you want to delete and click Delete. The Backup Plan is deleted.
  • Page 43: Turning Off Scheduled Backup

    Maxtor Black Armor Turning Off Scheduled Backup To turn off Scheduled Backup, • In the Backup window, click the Scheduled Backup Off button. Figure 44: Scheduled Backup Off Backing Up Manually You can back up files manually whenever you like, whether Scheduled Backup is on or off.
  • Page 44: Viewing The Backup Log

    Maxtor Black Armor A Backup Progress window informs you of the progress of the manual backup and lets you know when the backup is complete: Figure 45: Manual Backup Complete Viewing the Backup Log The Backup Log is a text-based report of your backup history.
  • Page 45 Maxtor Black Armor To view the Backup Log, Step 1: Click View Log in the Backup window: Figure 46: Backup — OR — Click the BlackArmor icon in your System Tray to display the BlackArmor popup menu: Managing Backup Settings...
  • Page 46: Restoring Files

    Backup Log Restoring Files When you back up the files stored in selected folders, the Maxtor Manager saves ten (10) previous, or historical, versions of each revised file stored on your BlackArmor drive. You can restore a saved historical version of a backed up file based on the date it was last modified or you can restore the most recent version of a backed up file.
  • Page 47 Maxtor Black Armor The Backup window opens: Figure 48: Backup Listed beneath Restore Files are the date and time of your most recent backup. Step 2: In the Backup window, click Restore Files. The Restore a Backup window opens: Restoring Files...
  • Page 48: Restoring An Historical Version

    Maxtor Black Armor Figure 49: Restore a Backup Restoring an Historical Version Step 1: Click Restore historical version of backed up file to restore a previous version of a file. Restoring Files...
  • Page 49: Restoring The Most Recent Version

    Maxtor Black Armor The Restore Historical Version window opens: Figure 50: Restore Historical Version Step 2: Select a file and file version to be restored and click Restore. The selected file version is restored to the location noted in the Restore Historical Version window.
  • Page 50 Maxtor Black Armor Windows Explorer displays the contents of the Maxtor Backup folder: Figure 51: Maxtor Backup in Windows Explorer Step 2: Browse to the desired file and drag it to the location at which you want it restored. Step 3: Close Windows Explorer.
  • Page 51: Synchronizing Folders

    Sync is designed to synchronize files in one or more folders between two or more computers. You can sync selected folders from one computer to your BlackArmor drive and then connect the drive to another computer to complete the sync.
  • Page 52 Maxtor Black Armor The Sync window opens: Figure 52: Sync Step 2: Click Simple Sync. The Simple Sync Confirmation window opens: Figure 53: Confirm Simple Sync Step 3: Click OK to close the confirmation window. Your XP My Documents or Vista Personal Folder folder is now synchronized with your drive.
  • Page 53: Using Custom Sync

    Custom Sync allows you to select specific folders and file types for synchronization and to choose sync and encryption settings. To configure Custom Sync, Step 1: Click the Sync icon in the Maxtor Manager window. The Sync window opens: Figure 54: Sync Step 2: Click Custom Sync.
  • Page 54 Maxtor Black Armor The Folder Selection window opens: Figure 55: Folder Selection Step 3: Select the folders to be synchronized. You can select as many folders as you like, but they must all reside on the same drive (partition). Step 4: Click Next.
  • Page 55 Maxtor Black Armor The File Types window opens: Figure 56: Sync All File Types Using Custom Sync...
  • Page 56 Maxtor Black Armor Step 5: Select the types of files you want to sync: • All File Types • Photos, Music, Videos, Documents — You can choose to sync any or all of these: Figure 57: Sync File Types: Photo, Music, Video, Documents...
  • Page 57 Maxtor Black Armor • Custom Select specific file types to include or exclude for sync: — To sync only a few of the available file types, 1.Select Include these file types. 2.Select each file type you do want to sync and click Add to move it to the Include window.
  • Page 58: Completing The Sync

    To complete the sync, you must remove your BlackArmor drive from the computer on which the original sync occurred and connect it to another computer on which you want to sync the selected folders. You can connect the BlackArmor drive to as many computers as you wish to include in the sync.
  • Page 59 Maxtor Black Armor To complete the Sync, Step 1: Safely remove the BlackArmor drive from your computer. Step 2: Connect the BlackArmor drive to another computer. (a) If you’ve synchronized folders other than XP My Documents (or Vista Personal Folder), the Sync Folders window opens:...
  • Page 60: Editing Sync Settings

    OK. From now on, the selected folders will automatically sync with the versions on your BlackArmor drive each time you connect the drive to the computer. Editing Sync Settings To change any of your Sync settings, Step 1: Click the Sync icon in the Maxtor Manager window.
  • Page 61 Maxtor Black Armor The Sync window opens: Figure 62: Sync Step 2: Click Edit Sync Settings. Editing Sync Settings...
  • Page 62 The Folder Selection window displays your current folder settings: Figure 63: Edit Sync Folder Selection Step 3: Add and/or remove folders from Sync and click Next. Folders removed from Sync are deleted from your BlackArmor drive. Note: Editing Sync Settings...
  • Page 63 Maxtor Black Armor The File Types window displays your current file type settings: Figure 64: Edit Sync File Types Step 4: Make the desired changes and click Next. If you sync a type of file and then remove that file type from your sync selections, all files of Note: that type previously synchronized will be removed from your drive during the next sync.
  • Page 64: Checking Sync Status

    Edit Sync Rules Step 5: Make the desired changes and click Finish to return to the Sync window. Checking Sync Status To check the status of a Sync, Step 1: Click the Sync icon in the Maxtor Manager window. Checking Sync Status...
  • Page 65 Maxtor Black Armor The Sync window opens: Figure 66: Sync Step 2: Click Check Sync Status. Checking Sync Status...
  • Page 66: Deleting Sync Settings

    Sync, and the Automatic Sync setting (On or Off). Step 3: Click OK to return to the Sync window. Deleting Sync Settings To delete all your Sync settings and create a new set, Step 1: Click the Sync icon in the Maxtor Manager window. Checking Sync Status...
  • Page 67 Maxtor Black Armor The Sync window opens: Figure 68: Sync Step 2: Click Delete Sync Settings. The Delete Sync Settings Confirmation window opens: Figure 69: Delete Sync Settings Confirmation Checking Sync Status...
  • Page 68: Using Automatic Sync

    Using Automatic Sync The Automatic Sync feature continuously tracks file changes in synchronized folders and automatically synchronizes revised versions. Your BlackArmor drive must be connected during Automatic Sync. By default, Automatic Sync is turned on. You can turn it off and control when files are synchronized rather than synchronizing files automatically.
  • Page 69 Maxtor Black Armor To turn off Automatic Sync, Step 1: Click the Sync icon in the Maxtor Manager window. The Sync window opens: Figure 71: Automatic Sync Step 2: In the Sync window, click the Automatic Sync Off button. Step 3: To sync manually when Automatic Sync is off, •...
  • Page 70: Using Automatic Overwrite

    Step 4: When the sync is complete, click OK to close the window. Using Automatic Overwrite The Automatic Overwrite feature instructs Maxtor Manager to replace old file versions with new versions each time a sync occurs.Your BlackArmor drive must be connected to use Automatic Overwrite. •...
  • Page 71 Maxtor Black Armor To turn off Automatic Overwrite, Step 1: Click the Sync icon in the Maxtor Manager window. The Sync window opens: Figure 73: Automatic Overwrite Step 2: In the Sync window, click the Automatic Overwrite Off button. Step 3: To sync manually and make individual decisions about which files to add, overwrite, or delete, •...
  • Page 72 Maxtor Black Armor The Sync Preview window opens: Figure 74: Sync Preview Listed are the files scheduled to be overwritten. Step 4: If you do NOT want to overwrite an older file version with a newly-synchronized version, add a file, or delete a file, uncheck the file in the On column.
  • Page 73: Using The Sync Preview Window

    Sync Preview window opens: Figure 76: Sync Preview To use the Sync Preview window, Step 1: Use the On checkbox to tell Maxtor Manager which file versions to overwrite, add, or delete. Using the Sync Preview Window...
  • Page 74 Maxtor Black Armor Step 2: Click Sync Now to complete the sync. A Sync Progress window informs you of the progress of the sync. Figure 77: Sync Progress Step 3: When the sync is complete, click OK to close the window.
  • Page 75: Managing Blackarmor Security

    Your BlackArmor drive locks automatically each time you disconnect it from a computer. You can unlock it in either the Maxtor Manager application or the BlackArmor Manager application when your drive is connected to a computer on which the Maxtor Manager software is not installed.
  • Page 76 Maxtor Black Armor The window idsplays Locked instead of a drive letter. Step 2: Click Unlock Drive. The Unlock window opens: Figure 79: Unlock Step 3: Enter your password and click Unlock. Unlocking the BlackArmor Drive...
  • Page 77: Changing Your Password

    Other Features Changing your Password Your password must initially be set in the BlackArmor Manager application. Once you’ve set a password, you can change it in either the Maxtor Manager application or the BlackArmor Manager application when your drive is connected to a computer on which the Maxtor Manager software is not installed.
  • Page 78 Maxtor Black Armor The Security window opens: Figure 81: Security Step 2: Click Change Password. Changing your Password...
  • Page 79 Maxtor Black Armor The Change Password window opens: Figure 82: Change Password Step 3: Enter your current password, then enter and re-enter a new password. Step 4: Click Set. A message confirms that a new password has been set successfully:...
  • Page 80: Using The Password Hint

    Maxtor Black Armor Using the Password Hint BlackArmor not only allows you to set a hint to help you remember your password, but also protects that password hint with a security question you must answer in order to retrieve the password hint.
  • Page 81 Maxtor Black Armor (b) Click Set Password Hint. Figure 85: Set Password Hint from the Unlock Drive Window Using the Password Hint...
  • Page 82 Maxtor Black Armor • The Change Password window: (a) Set a new password in the Change Password window. (b) Click Set Password Hint in the Password Set window. Figure 86: Set Password Hint from the Change Password Window Using the Password Hint...
  • Page 83: Setting A Password Hint

    Maxtor Black Armor • The Other Features window: Click Set, Change, or Delete Password Hint in the Other Features window: Figure 87: Set Password Hint from the Other Features Window Setting a Password Hint To set a password hint, Step 1: Open the Set Password Hint window:...
  • Page 84 Maxtor Black Armor Figure 88: Set Password Hint Step 2: Select a security question from the dropdown list or create a question of your own. Step 3: Enter the answer to the security question. Step 4: Enter a hint to help you recall your password if you forget it.
  • Page 85: Changing A Password Hint

    Maxtor Black Armor Changing a Password Hint To change a password hint, Step 1: Click the Security icon in the Maxtor Manager window. The Security window opens: Figure 90: Security Step 2: Click Set, Change, or Delete Password Hint. A message informs you that a password hint has already been set and asks if you want to delete it or overwrite it with a new password hint.
  • Page 86 Maxtor Black Armor Step 3: Click Overwrite. The Set Password Hint window opens: Figure 92: Set Password Hint Step 4: Select a security question from the dropdown list or create a question of your own. Step 5: Enter the answer to the security question.
  • Page 87: Deleting A Password Hint

    Maxtor Black Armor Step 9: Click OK to return to the Security window. Deleting a Password Hint To delete a password hint, Step 1: Click the Security icon in the Maxtor Manager window. The Security window opens: Figure 94: Security Step 2: Click Set, Change, or Delete Password Hint.
  • Page 88 Maxtor Black Armor A message informs you that a password hint has already been set and asks if you want to delete it or overwrite it with a new password hint. Figure 95: Password Hint Already Set Step 3: Click Delete.
  • Page 89: Retrieving A Password Hint

    Retrieving a Password Hint If you’ve forgotten your password, you can retrieve the password hint you set to help you remember the password. To retrieve your password hint, Step 1: Click the Security icon in the Maxtor Manager window. Using the Password Hint...
  • Page 90 Maxtor Black Armor The Security window for the locked drive opens: Figure 98: Security - Drive Locked Step 2: Click Unlock Drive. Using the Password Hint...
  • Page 91 Maxtor Black Armor The Unlock window opens: Figure 99: Unlock Step 3: Click Hint. Using the Password Hint...
  • Page 92 If you still cannot remember your password after retrieving your password hint, you must erase your BlackArmor drive in order to continue to use the drive. You can erase your drive only in the Maxtor Manager application on your desktop.
  • Page 93: Erasing A Blackarmor Drive

    Maxtor Black Armor Erasing a BlackArmor Drive If you’ve forgotten your password and cannot unlock the BlackArmor drive, the only way you can continue to use it is to securely erase it using KeyErase™. KeyErase regenerates the drive encryption key, during which process all it the drive has been erased.
  • Page 94 Maxtor Black Armor The KeyErase window opens: Figure 103: KeyErase 1 Step 3: Read the warning information and click Next Step. Erasing a BlackArmor Drive...
  • Page 95 Figure 104: KeyErase 2 Step 4: Verify that the security LED is flashing on the drive you want to erase. Step 5: Enter the 25-character identification code printed on the drive label. Step 6: Click Erase Drive. Erasing a BlackArmor Drive...
  • Page 96: Configuring An Erased Drive

    Figure 105: Configure BlackArmor Configuring an Erased Drive After you’ve erased a BlackArmor drive, you must configure the drive and set a drive password. To configure the drive, Step 1: Enter the 25-character identification code printed on the drive label.
  • Page 97 Step 4: Click Done to close the Password Set window or Set Password Hint to create a password hint. For information on setting a password hint, see Setting a Password Hint. Note: The Unlock Drive window opens: Figure 107: KeyErase 2 Step 5: Enter your password and click Unlock. Erasing a BlackArmor Drive...
  • Page 98 Figure 108: Format Maxtor Drive It can take up to a full minute for the Fornat Maxtor Drive window to open. Note: Step 6: Click Format to reformat your drive for use. A Format confirmation window opens. Since you’ve just erased everything on your BlackArmor drive, you don’t have to worry about erasing data.
  • Page 99 Maxtor Black Armor You’re informed of the progress of the format. Figure 110: Format Maxtor Drive Confirmation A message confirms a successful format. Figure 111: Format Completed Erasing a BlackArmor Drive...
  • Page 100: Using Administrative Tools To Format An Erased Blackarmor

    Using Administrative Tools to Format an Erased BlackArmor If your BlackArmor drive cannot be formatted automatically using the Format Maxtor Drive window, you must use Administrative Tools to manually create a partition so you can continue to use the BlackArmor drive.
  • Page 101 Maxtor Black Armor To use Administrative Tools to manually create a partition, Step 1: Go to Start > Run and open the Run window: Figure 113: Step 2: Type diskmgmt.msc and click OK. Erasing a BlackArmor Drive...
  • Page 102: Installing The Maxtor Manager Software After Erasing The Drive

    The BlackArmor drive (Disk 1 in the image above) is labeled Unallocated because it’s not properly formatted. The New Partition Wizard opens automatically. Step 3: Follow the steps in the New Partition Wizard to format your BlackArmor drive and prepare it for use again. Installing the Maxtor Manager Software after...
  • Page 103 New Volume rather than BlackArmor as it did before you erased the drive: Figure 115: New Volume If you wish, you can rename the drive BlackArmor in your My Computer window just as you would rename any other device. Erasing a BlackArmor Drive...
  • Page 104: Using Blackarmor Manager

    ™ The BlackArmor™ Manager application allows you to connect your BlackArmor drive to any computer and work with the files stored on the drive even if the Maxtor Manager software has not been installed on a computer. The BlackArmor Manager application must be used to initially configure the BlackArmor drive and set a drive password.
  • Page 105 The Configure window opens: Figure 116: Configure Step 2: Select your BlackArmor drive from the dropdown menu. Step 3: Enter the 25-character identification code printed on the drive label. Step 4: Enter and confirm a drive password. The password must contain between 6 and 32 characters.
  • Page 106 Note: The Unlock Drive window opens: Figure 118: Unlock Drive Step 7: Select your BlackArmor drive from the dropdown list, enter your password, and click Unlock. The Unlock Drive window closes and the BlackArmor autostart window opens: Figure 119: BlackArmor Autostart Window Step 8: Select Install Maxtor Manager using the program provided on the device and click OK.
  • Page 107: Unlocking The Blackarmor Drive

    Your BlackArmor drive locks automatically each time you disconnect it from a computer. You can unlock it in either the Maxtor Manager application or the BlackArmor Manager application when your drive is connected to a computer on which the Maxtor Manager software is not installed.
  • Page 108 The Unlock Drive window opens: Figure 121: Unlock Drive Step 2: Select your BlackArmor drive from the dropdown list, enter your password, and click Unlock. The Unlock Drive window closes. The BlackArmor drive is now unlocked and the files stored on it can be accessed.
  • Page 109: Using The Blackarmor Manager Features

    Maxtor Black Armor Using the BlackArmor Manager Features To use the BlackArmor Manager features, you must select the Other Features option in the Unlock window BEFORE you unlock your drive. Once the drive is unlocked, the BlackArmor Manager window closes and does not reappear until you have disconnected and re-connected your drive.
  • Page 110: Changing Your Password

    Maxtor Black Armor Changing your Password Your password must initially be set in the BlackArmor Manager application. Once you’ve set a password, you can change it in either the Maxtor Manager application or the BlackArmor Manager application when your drive is connected to a computer on which the Maxtor Manager software is not installed.
  • Page 111 Maxtor Black Armor The Other Features window opens: Figure 123: Other Features Step 3: Click Change Password. Using the BlackArmor Manager Features...
  • Page 112: Using The Password Hint

    A message confirms that a new password has been set successfully: Figure 125: Password Set Successfully Step 6: Click Done to return to the Other Features window or Set Password Hint to set a hint that will open a reminder to your password. Using the BlackArmor Manager Features...
  • Page 113: Opening The Set Password Hint Window

    Maxtor Black Armor Using the Password Hint BlackArmor not only allows you to set a hint to help you remember your password, but also protects that password hint with a security question you must answer in order to retrieve the password hint.
  • Page 114 (a) Click Hint in the Unlock Drive window. If no password hint has been set, the Password Hint Not Set window opens. (b) Click Set Password Hint. Figure 128: Set Password Hint from the Unlock Drive Window Using the BlackArmor Manager Features...
  • Page 115: Setting A Password Hint

    Set Password Hint from the Change Password Window • The Other Features window: Click Set, Change, or Delete Password Hint in the Other Features window: Figure 130: Set Password Hint from the Other Features Window Using the BlackArmor Manager Features...
  • Page 116: Changing A Password Hint

    Step 5: Enter the 25-character identification code printed on the drive label. Step 6: Click Set. A message confirms that your password hint has been set successfully: Figure 132: Password Hint Set Successfully Step 7: Click OK to return to the Other Features window. Using the BlackArmor Manager Features...
  • Page 117: Changing A Password Hint

    Maxtor Black Armor Changing a Password Hint To change a password hint, Step 1: Connect the drive to a computer The Unlock Drive window opens: Figure 133: Unlock Drive Step 2: Click Other Features. Using the BlackArmor Manager Features...
  • Page 118 A message informs you that a password hint has already been set and asks if you want to delete it or overwrite it with a new password hint. Figure 135: Password Hint Already Set Step 4: Click Overwrite. Using the BlackArmor Manager Features...
  • Page 119: Deleting A Password Hint

    Step 8: Enter the 25-character identification code printed on the drive label. Step 9: Click Set. A message confirms that your password hint has been set successfully: Figure 137: Password Hint Set Successfully Step 10: Click OK to return to the Security window. Using the BlackArmor Manager Features...
  • Page 120 Maxtor Black Armor Deleting a Password Hint To delete a password hint, Step 1: Connect the drive to a computer The Unlock Drive window opens: Figure 138: Unlock Drive Step 2: Click Other Features. Using the BlackArmor Manager Features...
  • Page 121: Retrieving A Password Hint

    Step 3: Click Set, Change, or Delete Password Hint. A message informs you that a password hint has already been set and asks if you want to delete it or overwrite it with a new password hint. Figure 140: Password Hint Already Set Using the BlackArmor Manager Features...
  • Page 122: Retrieving A Password Hint

    You can set a new password hint by following the original steps. Retrieving a Password Hint If you’ve forgotten your password, you can retrieve the password hint you set to help you remember the password. Using the BlackArmor Manager Features...
  • Page 123 Maxtor Black Armor To retrieve your password hint, Step 1: Connect the drive to a computer The Unlock Drive window opens: Figure 143: Unlock Drive Step 2: Click Hint. Using the BlackArmor Manager Features...
  • Page 124: Testing Your Drive

    Step 4: Click Done to return to the Unlock window and enter your password. If you still cannot remember your password after retrieving your password hint, you must erase your BlackArmor drive in order to continue to use the drive. You can erase your drive only in the Maxtor Manager application.
  • Page 125: Testing Your Drive

    Maxtor Black Armor Testing your Drive To test the health of your drive, Step 1: Connect the drive to a computer The Unlock Drive window opens: Figure 146: Unlock Drive Step 2: Click Other Features. Using the BlackArmor Manager Features...
  • Page 126 Maxtor Black Armor The Other Features window opens: Figure 147: Other Features Step 3: Click Test Drive. The Test Drive window opens: Figure 148: Test Drive Using the BlackArmor Manager Features...
  • Page 127 A window informs you of the progress of the drive test.When the test is complete, the result is displayed: Figure 149: Drive Test Complete If the drive test is not successful, contact Seagate Technical Support for assistance. Using the BlackArmor Manager Features...
  • Page 128: Index

    Editing Backup Settings Editing Sync Settings Erasing a BlackArmor Drive Configuring an Erased Drive Installing the Maxtor Manager Software after Erasing the Drive Using Administrative Tools to Format an Erased BlackArmor Getting Started Preparing the BlackArmor Drive for Use Using the System Tray Icon...
  • Page 129 Maxtor BlackArmor Installing the Maxtor Manager Software after Erasing the Drive Managing Backup Settings Backing Up Manually Deleting a Backup Plan Editing Backup Settings Using Scheduled Backup Viewing the Backup Log Managing BlackArmor Security Managing Your Drives Adjusting Power Setting...
  • Page 130 Maxtor BlackArmor Using Administrative Tools to Format an Erased BlackArmor Using Automatic Overwrite Using Automatic Sync Using BlackArmor Manager Using Custom Sync Using Scheduled Backup Using Simple Backup Using Simple Sync Using the BlackArmor Manager Features Using the Password Hint...

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