SILENT KNIGHT 4821 Manual
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SILENT KNIGHT 4821 Manual

SILENT KNIGHT 4821 Manual

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Table of Contents

System Overview.................................................... 1
PINs (Personal ID Codes) .................................... 2
Code 2 ...................................................................... 2
Normal User ............................................................. 2
Maintenance Code.................................................... 2
Installer Code ........................................................... 3
Basic Touchpad Operation ................................... 4
Touchpad Buttons..................................................... 5
System Status Lights ................................................. 7
Access Control Operation ..................................... 9
Opening an Access Controlled Door........................ 9
7
Using the Anti-Passback Feature ....................... 9
7
7
Viewing Door Status......................................... 11
Single-Area Operation ......................................... 12
7
7
7
7
Activating Auto Arm ......................................... 14
7
Cancelling Auto Arm ........................................ 14
7
Bypassing Zones ............................................... 15
7
Unbypassing Zones........................................... 16
7
Activating/Deactivating Code 2........................ 17
7
Multi-Area Operation ............................................18
Personnel................................................................ 18
7
Arming/Disarming All Areas ............................ 19
7
Arming/Disarming a Specific Area................... 20
7
7
7
Activating Auto Arm ......................................... 22
7
Cancelling Auto Arm ........................................ 23
7
Bypassing Zones ............................................... 23
7
Unbypassing Zones........................................... 24
7
Activating/Deactivating Code 2........................ 25
7
Other Important Features.....................................27
7
7
Pressing the Emergency keys........................27
7
Setting System Time and Date............................30
Set Time .................................................................. 30
Set Date .................................................................. 30
Viewing System Status .......................................31
Pressing the STAT Button....................................... 31
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Summary of Contents for SILENT KNIGHT 4821

  • Page 1: Table Of Contents

    Table of Contents Activating/Deactivating the Chime Feature ..17 System Overview............ 1 Multi-Area Operation ..........18 PINs (Personal ID Codes) ........2 Special Information for Multi-Partition Maintenance Code 2 ..............2 Personnel..............18 Normal User ............. 2 Arming/Disarming All Areas ......19 Maintenance Code............
  • Page 2 STATUS: LCD Display........... 31 Default LCD Display ..........31 Viewing Zone Descriptions ........ 31 System Testing ........... 32 Auto Test............32 Dialer Test ............32 Emergency Procedures ........33 In Case of Accidental Activation......33 When an Alarm Occurs ........33 Silencing Alarms ..........

  • Page 4: System Overview

    A variety of auxiliary alarms can be programmed to Access Control be sent to the appropriate officials or environmental The 4821 can provide controlled access at up to 24 service companies under prescribed conditions such door access stations. as non-medical emergencies and equipment...

  • Page 5: Pins (Personal Id Codes)

    Your system can communicate information about PINs (Personal ID Codes) emergency conditions through the telephone lines to A PIN is a confidential 4- to 8-digit number you a central monitoring station. If your system is enter on a system touchpad that enables you to programmed to automatically notify the central perform various system functions, including door station when an alarm occurs, they will dispatch the...

  • Page 6: Installer Code

    tests, upload/download software changes, and add or delete users to the system. Note: Your installation company representative can tell you how to perform these functions. Installer Code (Highest Privilege Level) Your system installer uses this code to install and initially program your system. It provides access to all system functions, both from the touchpads and from the central station (through the telephone lines).

  • Page 7: Basic Touchpad Operation

    Basic Touchpad Operation Your system can display two messages, each with two lines of text, that alternately display on all of your touchpad LCDs. These messages often include the date and time, but you can have your installer customize them for you. One steady message can also be displayed.

  • Page 8: Touchpad Buttons

    Touchpad Buttons Controls whether or not a chime tone For operating an access controlled will sound when someone enters a door. Chime zone while the system is disarmed. Activates/deactivates interior zones. Erases a mistake made while Used to bypass individual zones and entering a code or command.

  • Page 9: System Status Lights

    Fire key. If enabled through In programming mode, accepts programming, transmits an alarm to programmed options (similar to an the central station for dispatching the Enter key on a computer). Also fire department. This key must be exits interactive menus. held for one full second.
  • Page 10 System Status Lights The light-emitting diodes (LEDs) reflect only the areas controlled by the touchpad. Figure 2. System Status Lights...

  • Page 11: Access Control Operation

    access. Both a card and a PIN are required to gain Access Control Operation access. Present your card. The touchpad will display ENTER Opening an Access Controlled Door CODE. Enter your PIN. To open a door Present your card to the card reader. You will hear a Using the Anti-Passback Feature click and the red LED will turn on indicating that the Menu...

  • Page 12: Changing Door Lock/Unlock Schedules

    1 - User Status Changing Door Lock/Unlock Schedules Use to check the user’s current status (for example, Menu DOOR BYPS Inside or Outside). This menu is for changing door access schedules 2 - Forgive from the touchpad. You can use this feature to Forgive means allow the user to enter or exit a door temporarily override door schedules.

  • Page 13: Viewing Door Status

    Viewing Door Status scheduled to be locked. All users will be able to access the door. Press [Code] to view status of a door. DOOR STAT 9 - Lock Door A list of doors and their locked/unlocked status Locks the door until the next scheduled unlock time. displays.

  • Page 14: Single-Area Operation

    Toggle Method Single-Area Operation Enter your code. Note: Multi-area instructions are on page 18. Your system may be programmed to automatically arm the interior zones when you enter your code. If For a typical single-area installation, pressing a your system is not programmed this way, first press button on the touchpad simply toggles the function on or off (see page 5 for touchpad button to arm the interior zones.

  • Page 15: Arming/Disarming Perimeter Zones

    When you arm the entire system, the ARMED and 2. If your system is programmed to automatically INTERIOR LEDs are on. arm the interior zones when you arm the system, press to turn off the interior zones. INT 0 When you disarm the entire system, the ARMED and INTERIOR LEDs are off and the green READY 3.

  • Page 16: Activating Auto Arm

    Activating Auto Arm What Happens Note: Auto Arm cannot be used in UL installations. The LCD will return to the normal display and the next automatic arming will occur at the new time. If your system is programmed for the Auto Arm A warning message displays telling you how many feature, it can arm itself automatically.

  • Page 17: Bypassing Zones

    What Happens 2. Press BYPS The LCD will return to the normal display and the 3. Enter code, if necessary. (When the system is next automatic arming will be cancelled. armed, it prompts you for a code.) Bypassing Zones Menu Method Bypassing a zone means temporarily turning off 1.

  • Page 18: Unbypassing Zones

    Un bypassing Zones Menu Method Reinstating (unbypassing) a zone means turning the 1. Enter a code to activate the interactive menus. protection back on. You can press the button BYPS 2. Press BYPS . to see what zones are currently bypassed. 3.

  • Page 19: Activating/Deactivating Code 2

    Activating/Deactivating Code 2 Activating/Deactivating the Chime Feature When Code 2 is enabled, temporary users (such as a The Chime feature is used to sound a tone when cleaning service) with a Code 2 access code can arm someone enters a Chime zone. For example, your or disarm your system.

  • Page 20: Multi-Area Operation

    Multi-Area Operation For multi-area installations, the system is divided into multiple areas for separate access and arming capabilities in each area of the building. How you operate your system depends on how your A R E A S : R R A ---- system is configured.

  • Page 21: Arming/Disarming All Areas

    Arming/Disarming All Areas If your system is not programmed to automatically arm the interior zones when you arm the system, you When your system is armed, your building is will have to first turn on the interior zones in each protected so that alarms will sound if the system area before arming.

  • Page 22: Arming/Disarming A Specific Area

    system is armed. Flashing indicates that only some 5. Press to exit. ENTR ENTR areas are armed. What Happens When your system is disarmed and all zones are When your system is armed, the ARMED and ready, the ARMED LED is off and the green READY LED is on.

  • Page 23: Arming/Disarming With Entry/Exit Delays

    Menu Method Repeat Steps 2 and 3 for each area where you want to turn off the interior zones. If your system is not programmed to automatically arm the interior zones when you arm the system, 4. Press to return to the normal display. ENTR follow these steps: What Happens...

  • Page 24: Activating Auto Arm

    Activating Auto Arm 6. Press to return to the normal display ENTR Note: Auto Arm cannot be used in UL installations. *Note: This feature is not available with toggle systems. If your system is programmed for the Auto Arm What Happens feature, the system can automatically arm itself.

  • Page 25: Cancelling Auto Arm

    Cancelling Auto Arm What Happens If your system is programmed to arm automatically, The next automatic arming of the system will be you can manually turn off this feature. cancelled. Resetting the time and date (page 29) automatically Bypassing Zones cancels auto arming.

  • Page 26: Unbypassing Zones

    Un bypassing Zones 3. Enter code, if necessary. (When the system is armed, it prompts you for a code.) Reinstating (unbypassing) a zone means turning the protection back on. You can press the button BYPS Menu Method to see what zones are currently bypassed. 1.

  • Page 27: Activating/Deactivating Code 2

    Activating/Deactivating the Chime 3. Press BYPS . Feature 4. Press to unbypass a zone. The Chime feature is used to sound a tone when 5. Enter the zone number and press someone enters a Chime zone. For example, your ENTR system can sound a tone whenever someone enters or 6.
  • Page 28 5. Repeat steps 2-4 to turn the Chime feature on or off in other areas, or press to return to the ENTR normal display. What Happens The CHIME LED will be on when you turn on the Chime feature. A tone sounds whenever someone enters or leaves a Chime zone.

  • Page 29: Other Important Features

    The system automatically calls the central station. In response, the central station will dispatch the police, Other Important Features fire department, or other emergency personnel. This section of the manual describes operation of Each of these keys must be programmed by your other system features.
  • Page 30 The first line of the LCD will show Enter The LCD will display Access Code: Id: The second line will display Enter The Enter the user’s code Number followed by a scrolling menu of the Enter the 4- to 8-digit code that will give this available options.
  • Page 31 [ENTR] - Accept Press to exit when you are finished. MUTE [MUTE] - Exit menu Press if you want to quit before you MUTE finish changing or removing this user. Enter the number of the user (not the user’s access code). For example, to select User 3, press 3 ENTR 3.

  • Page 32: Setting System Time And Date

    Setting System Time and Date To change the time 1 5 ENTR to 3:45 p.m., enter: A common system setup includes time and date as 4 5 ENTR one of the two-line messages that alternately display on your touchpad LCDs. Your installer may have Set Date programmed this for you.

  • Page 33: Viewing System Status

    Viewing System Status Default LCD Display A system status line can be displayed as part of the Pressing the STAT Button message(s) that appear on your LCD when there is At the normal display (page 4) and main interactive no activity at the touchpads. See your installer for menu (page 18) only, press STAT programming your system for this display.

  • Page 34: System Testing

    Dialer Test System Testing The dialer test manually tests the communication Your system may not need the tests described in this between your system and the central station. You can section. Discuss testing with your security company perform this test at any time. installer to develop the procedures best suited to your installation.

  • Page 35: Emergency Procedures

    1. A loud audible warning will be heard from all Emergency Procedures system bells and/or speakers. The sound will vary depending on the type of alarm. In Case of Accidental Activation You can press + code to silence any MUTE If your security system is accidentally activated, do trouble or alarm condition.

  • Page 36: Silencing Alarms

    When an alarm occurs in a zone programmed for sound and LCD messages do NOT display, but the silent or invisible alarms, audible warnings do not alarm is still reported to the central station. Silencing Alarms Refer to page 33 for additional details on what to do when an alarm sounds. Alarm Speaker Sound Bell Sound...

  • Page 37: Troubleshooting

    Troubleshooting Identifying Sounds See page 33 for what to do when an alarm occurs. The following table can help you identify other conditions: Speaker Sound Bell Sound Condition How to Silence/Reset Three short beeps; repeats every 2.5 sec. Cross (X) Enter a code.

  • Page 38: Power Outages (No Ac Power)

    Power Outages (No AC Power) Touchpad Display Reads “System Trouble” Your system will display System Trouble on Problems with arming can occur if your system has a your touchpad LCD. You can press MUTE trouble condition or system failure. Press MUTE silence trouble sounds (enter access code also if prompted).

  • Page 39: System Messages

    System Messages Your system communicates with you primarily through the touchpad. Refer to the following list if you need more information about a message that appears on your touchpad LCD. Messages are in alphabetical order. Access code not An invalid access code was entered. A valid entry is 4 to 8 digits. verified Access Denied.
  • Page 40 All Zones Ready After pressing the button, this message indicates that there are no STAT troubles or alarms in the system, and the system is ready to arm. Already Bypassed User tried to bypass a zone that is already bypassed. Area Can Not Arm You cannot arm an area that has an active alarm condition.
  • Page 41 Interiors Locked You cannot change the interior state when your system is armed. Contact your When Armed installer if you would like this changed. Invalid Date Valid entries for date are 1-12 (month), 1-31 (day), and 1900-2155 (year). See Please Correct page 30 for instructions on entering the date.
  • Page 42 No Zones Are Bypassed zone status. All zones are being monitored by the system. Bypassed No zones at this The user has pressed the button at a touchpad which does not have access STAT area mask to any zones. Not a Valid STAT The function attempted is not a valid status function or the user inadvertently Function pressed another button when using the...
  • Page 43 Trouble Silenced A trouble condition exists, but your system is programmed to silence trouble sounds. Contact your installer to resolve the trouble condition. Timeout. The user has paused for too long while performing a function and will have to start over. The number of seconds before the system times out can be changed through programming.

  • Page 44: Terms Used In This Manual

    Terms Used in This Manual access code emergencies occur, central station personnel A 4-to-8 digit code that lets users operate the system. dispatch the appropriate authorities. Different types of access codes exist to allow or chime feature prohibit functions such as arming, disarming, If the system is disarmed, a warning tone will sound programming, and so on.
  • Page 45 programmed to go into alarm only if two smoke panic keys detectors in the same zone go into alarm. , and keys on the touchpad, used FIRE to quickly send an alarm to the central station. disarm Turn off your system (alarms will not sound if PIN (personal ID code) someone enters the premises).

  • Page 46: Quick Reference

    Quick Reference This section is a quick reference to the most commonly used features. If you need more complete information about a feature, refer to the section of this manual that describes the feature in detail. Keystrokes Cancel an Alarm Single area system: Enter your code.
  • Page 47 Check off Toggle or Menu method, whichever applies. Arm / Disarm Operations Arm entire system or all areas you have Toggle Method: Enter your code. access to Menu Method: Enter your code, then press Disarm entire system or all areas you have Toggle Method: Enter your code.
  • Page 48 Set Date and Time To set the date 1. Press [Code]. 1 ENTR Example: 1 ENTR + code + 2 2. Press to select Set Date. To change the 9 ENTR system date to 3. Enter the digit(s) for month, then press ENTR September 15 1 5 ENTR...

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