GiiNii GN-818 User Manual page 22

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1. Please maintain the Warranty Statement in a safe place along with your
dated sales receipt. Please retain the original box in the event you need
to make a warranty claim. Returning your product for a warranty claim
in best done in the original box or an alternative package that ensure its
safe return to GiiNii. Please contact our Customer Service team about
the appropriate return-shipping package.
2. GiiNii Customer Service and Technical Support: 1-866-909-3550. On
line at: www.giinii.com or e-mail: customersupport@giinii.com.
3. Parts and Labor Coverage. During the first 90 days of ownership, GiiNii
will repair or replace the product, at its option, at no charge if the product
is found to be defective due to material or manufacturing defects. GiiNii
will provide a new product of similar or greater value at its discretion.
Or, provide new or rebuilt replacement parts at its sole discretion.
Replacement or repair of one part of the product does not constitute
replacement or repair of other parts of the product. The customer
bears the responsibility to ship the product back to GiiNii, at their cost.
Pending review of the product, that shipping cost will be refunded
to the customer. To make a warranty claim, you must first contact
Customer Service and receive a Return Authorization Code. No repairs
or replacements can be made without a Return Authorization Code or
a copy of a receipt indicating date of purchase after the first 90 days of
ownership, repair costs are the responsibility of the owner.
4. Excluded Items Not Covered by the Warranty
•
Cosmetic damage or damages due to accident, misuse, abuse or
negligence;
•
Commercial use of the product;
•
Damage due to improper operation, improper maintenance,
improper power supply;
•
Customer inability to read, understand the provided instructions on
how to properly use the product;
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