Maintenance; About Cordless Telephones; Limited Warranty - VTech CS6859 User Manual

Maintenance

Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the
telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using
electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened
with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone
base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE
CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

About cordless telephones

• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted
between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone
conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should
not think of cordless telephone conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical
outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and
VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of
a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as
rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery
and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery.
Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Limited warranty

What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase ("Consumer" or "you") that the Product and
all accessories provided in the sales package ("Product") are free from defects in material and workmanship, pursuant to the following
terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty
extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty
period ("Materially Defective Product")?
During the limited warranty period, VTech's authorized service representative will repair or replace at VTech's option, without charge,
a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the
Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules,
or equipment. Repair or replacement of the Product, at VTech's option, is your exclusive remedy. VTech will return the repaired or
replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE () YEAR from the date of purchase. If VTech repairs or replaces a Materially
Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a
period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original
one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or
handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of
VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or
rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial
or institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item  below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the
In Canada, go to www.vtechcanada.com or call
NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a
service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery
or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this
limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit.
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will
notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
. Return the entire original package and contents including the Product to the VTech service location along with a description of the
malfunction or difficulty; and
. Include a "valid proof of purchase" (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt;
and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications
related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech's
responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited
warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to
state or province to province.
USA, please visit our website at
1 (800) 267-7377.
www.vtechphones.com or call 1 (800) 595-9511.