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Polaroid • Settings
3.22 Sign in mobile phone
For monitoring using a mobile phone, you must first choose Sign in mobile
phone, login the camera, and the following will window and interface will
appear on your computer screen:
NOTE: Mobile phone does not support ActiveX, therefore, Mobile phone only
provides simple functions such as Resolution, Mode, Bright, Contrast, Pan/Tilt
Control. Snapshot, Reversal, Mirror, and IO Linkage functions.
Figure 11.3
58
FREQUENTLY ASKED QUESTIONS.
DOES POLAROID IP CAMERA WORK ON MAC OS SYSTEMS AS WELL
AS MICROSOFT WINDOWS?
Yes, the system is designed to work with both operating systems. You will find
information in your CD folders concerning MAC systems, however, the set-up to
a MAC computer should pretty much be plug and play if you follow the prompts
as they come up.
IF I NEED ASSISTANCE WHERE CAN I GET IT?
If you encounter difficulties set-up or running your IP Security Camera outside
the instructions in this manual, we suggest you contact your reseller. If they
cannot resolve your issues , then please contact our technical support team at
877-836-1190 or at Polaroid, 2 Bergen Turnpike, Ridgefield, New Jersey.
FORGOTTEN AMINSISTRATOR USERNAME AND/OR PASSWORD?
Press RESET BUTTON and hold for 15 seconds. After 15 seconds, the user
name and password will return to factory default which is username: admin,
password: No password. At this point you may add in a user name and
password of your choice.
IF YOU'RE TOLD SUBNET DOESN'T MATCH, DBCLICK TO CHANGE?
Once you click on the message, the settings box will appear. Click on the
"Obtain IP from DHCH server (fig 2.2). It should obtain the information and set
up automatically. If, however, it does not, go to the local area connection of
your computer to get proper subnet and gateway of your computer and then
change the camera numbers to these numbers exactly.
HOW DO I GET THE IP ADDRESS CONFIGURATION?
To see if your computer and camera chare the same subnet, click My Computer,
then Control Panel, then Network & Dial Up Connections, then LAN, then
Attributes, then go to Internet Protocols (TCP/IP) and check the IP address
and the Subnet Mask. Make sure the numbers here and the numbers for your
camera coincide. Do this manually in the camera set-up box.
REASONS CAMERA CANNOT BE ACCESSED OVER INTERNET?
There could be several reasons: 1) ActiveX controller is not installed properly.
Review Figures 2.9 through 3.1 of this manual. 2) Your firewall or anti-virus
software is blocking the port. Change port number. See figure 3.2 for reference.
3) Port forwarding is incorrect (refer to figure 7.4 through 7.9 of this manual and
make sure the settings are correct.
IP CAMERA TOOL CAN'T FIND CAMERA'S IP?
First check all camera connections. Make sure the DHCP in your router is
enabled; do not enable MAC address filter. Make sure firewall and anti-virus
software is not blocking camera by setting it as a "trusted device" in your
firewall and anti-virus settings.
IP350 Manual
Polaroid • Settings
59
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