Trouble Shooting - Viva VVK26G2320 Instruction Manual

Trouble shooting

Sometimes certain faults detected can be
easily resolved. Before calling the
Technical Assistance Service, bear in mind
the following advice:
Fault
The general electrical
system is
malfunctioning.
The automatic on
function does not
work.
The burner flame is
not uniform.
The gas flow is not
normal or there is no
gas.
The kitchen smells of
gas.
The safety valves on
one of the burners are
not working.
12
Possible cause
Defective fuse.
The automatic safety switch or circuit
breaker has tripped.
There may be food or cleaning products
stuck between the ignition sparkers and the
burners.
The burners are wet.
The burner caps are not correctly positioned. Check that the burner caps are correctly
The appliance is not earthed, is poorly
connected or the earthing is faulty.
The burner components are not correctly
positioned.
The grooves on the burner are dirty.
The gas supply is blocked via gas taps.
If the gas is supplied from a gas cylinder,
check that this is not empty.
A gas tap has been left on.
There may be a leak in the gas cylinder
coupling.
The control knob was not held down for long
enough.
The grooves on the burner are dirty.
Solution
Check the fuse in the main fuse box and
change it if it is damaged.
Check the main control panel to see if the
automatic safety switch or circuit breaker
has tripped.
The space between the ignition sparker and
the burner must be clean.
Dry the burner caps carefully.
positioned.
Contact the electrician.
Ensure the components are correctly
positioned.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Turn off the taps.
Check that the coupling is sound.
Once the burner is on, hold the control knob
down a few seconds longer.
Clean the grooves on the burner.