FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care
Centre for assistance. For details
White spots or shadow
images (noise)
●
Check the position, direction, and
connection of the aerial.
Neither image nor sound
is produced
●
Is the TV in AV mode?
●
Check the correct AV input mode is
selected.
●
Check the mains lead is plugged into the
socket outlet.
●
Has the TV been turned On?
●
Check Picture Menu (p. 30) and volume.
●
Check all required SCART cables and
connections are firmly in place.
Auto aspect
●
Auto aspect is designed to provide you
with the best ratio to fill the screen. (p. 62)
●
Press the ASPECT button if you would
like to change the aspect ratio manually
(p. 17).
S-Video / black and white
picture
●
Check that the output of the external
equipment matches the input of the TV.
If the output of the external equipment is
set to S-Video, the TV must also be set to
S-Video (p. 24).
No programmes shown
on TV Guide
TV Guide: Portrait
Wed 24/10/2007
Wed 24th
10:46
D
1 BBC ONE
D
●
Reset channels. (p. 34)
●
Check the digital transmitter.
●
Adjust the direction of the aerial to
another transmitter installed nearby.
●
Check the analogue broadcast.
If the image quality is poor, check the
aerial and consult your nearest dealer.
An error message
appears
●
Follow the message's instructions.
●
If the problem persists, contact the
authorized Service Centre.
66
p. 72
All Types
All Channels
7 BBC THREE D
14 E4
D
70 BBC FOUR
Remains channel number, input
mode, etc. on the TV screen
-I.e. EC/AV1
●
Press the
button to clear these.
Press again to redisplay.
Q-Link function does not work
●
Confirm SCART cable and connection.
Also set "AV1 / AV2 out" in the Setup Menu (p. 32).
"VIERA Link" function does
not work and an error message
appears
●
Confirm the connection. (p. 52 and p. 53)
●
Turn the connected equipment on and then switch the TV
on. (p. 55)
Recording does not start
immediately
●
Check the settings of the recorder. For details, read the
manual of the recorder.
●
Timer Programming might be performed.
Permanently lit spots on screen
●
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
●
Contrast is lowered in the following conditions without any
user operation for a few minutes:
•
no signal in DVB or AV mode
•
selected locked channel
•
selected invalid channel
•
selected radio channel
•
displayed menu
•
digital teletext (no video contents)
•
Thumbnail, list or still picture in SD Card mode