Panasonic KX-TG2511FX Operating Instructions Manual
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Panasonic KX-TG2511FX Operating Instructions Manual

Digital cordless answering system
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TG2511_21FX(e).book Page 1 Tuesday, February 2, 2010 3:08 PM
Model shown is KX-TG2511.
Before initial use, see "Getting
Started" on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
To use this unit in your country, first change the unit's region setting
to match your country (page 22). Change the unit's display language
as needed (page 13).
(For Czech and Slovakia)
This cordless telephone is possible to use according to General licence
No.: VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).

Operating Instructions

Digital Cordless Phone
KX-TG2511FX
Model No.
KX-TG2512FX
KX-TG2513FX
Digital Cordless Answering System
KX-TG2521FX
Model No.

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Summary of Contents for Panasonic KX-TG2511FX

  • Page 1: Operating Instructions

    Model shown is KX-TG2511. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

  • Page 2: Table Of Contents

    TG2511_21FX(e).book Page 2 Tuesday, February 2, 2010 3:08 PM Table of Contents Introduction Intercom/Locator Model composition ....3 Intercom ..... . 32 Accessory information .

  • Page 3: Introduction

    TG2511_21FX(e).book Page 3 Tuesday, February 2, 2010 3:08 PM Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TG2511 KX-TG2511 KX-TG2511 KX-TGA250 series KX-TG2512 KX-TG2511 KX-TGA250 KX-TG2513 KX-TG2511 KX-TGA250 KX-TG2521 KX-TG2521 KX-TG2521 KX-TGA251 series L The suffix (FX) in the following model numbers will be omitted in these instructions: KX-TG2511FX/KX-TG2512FX/KX-TG2513FX/KX-TG2521FX Feature differences Intercom...

  • Page 4: Accessory Information

    Handset cover Charger — *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4DPA (for Egypt) batteries...

  • Page 5: General Information

    L For use in other countries, please contact your equipment supplier. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 6: Important Information

    TG2511_21FX(e).book Page 6 Tuesday, February 2, 2010 3:08 PM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of aerosol cleaners. life/property, read this section carefully before L Do not disassemble the product.

  • Page 7: Important Safety Instructions

    MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other.

  • Page 8: Other Information

    TG2511_21FX(e).book Page 8 Tuesday, February 2, 2010 3:08 PM Important Information L Operating the product near electrical For more information about collection and appliances may cause interference. Move recycling of old products and batteries, please away from the electrical appliances. contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
  • Page 9 TG2511_21FX(e).book Page 9 Tuesday, February 2, 2010 3:08 PM Important Information ■ Operating conditions: 0 °C – 40 °C, 20 % – 80 % relative air humidity (dry) *1 KX-TG2511/KX-TG2512/KX-TG2513 *2 KX-TG2521 Note: L Design and specifications are subject to change without notice.

  • Page 10: Getting Started

    Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219CE. ■ Base unit Press plug firmly. “Click”...

  • Page 11: Note When Setting Up

    L Use the supplied rechargeable L Actual battery performance depends batteries. For replacement, we on usage and ambient environment. recommend using the Panasonic L Even after the handset is fully rechargeable batteries noted on page 4, 7. charged, the handset can be left on...

  • Page 12: Controls

    TG2511_21FX(e).book Page 12 Tuesday, February 2, 2010 3:08 PM Getting Started A Navigator key – {^}, {V}, {<}, or {>}: Scroll through Controls various lists and items. – ? (Volume: {^} or {V}): Adjust the Handset receiver or speaker volume while talking.

  • Page 13: Turning The Power On/Off

    TG2511_21FX(e).book Page 13 Tuesday, February 2, 2010 3:08 PM Getting Started Item Meaning Initial settings Handset is on an outside call. Symbol meaning: L When flashing Example: {V}/{^}: “Off” slowly: The call is put on Press {V} or {^} to select the words hold.

  • Page 14: One Touch Eco Mode

    TG2511_21FX(e).book Page 14 Tuesday, February 2, 2010 3:08 PM Getting Started {V}/{^}: “Select Language” i {j/OK} i {ic} {j/OK} Note: {V}/{^}: Select your desired L To correct a digit, press {<} or {>} to language. i {j/OK} i {ic} move the cursor to the digit, then make the correction.

  • Page 15: Making/Answering Calls

    TG2511_21FX(e).book Page 15 Tuesday, February 2, 2010 3:08 PM Making/Answering Calls {V}/{^}: “Yes” i {j/OK} i Making calls {ic} Pause (for PBX/long distance service Lift the handset and dial the phone users) number. A pause is sometimes required when L To correct a digit, press {k/C}. making calls using a PBX or long distance service.

  • Page 16: Useful Features During A Call

    TG2511_21FX(e).book Page 16 Tuesday, February 2, 2010 3:08 PM Making/Answering Calls Note: Note: L You can also program the handset L To change the recall/flash time, see ringer volume beforehand (page 20). page 20. For call waiting or Call Waiting Caller ID service users Useful features during To use call waiting, you must first...

  • Page 17: Call Share

    TG2511_21FX(e).book Page 17 Tuesday, February 2, 2010 3:08 PM Making/Answering Calls Call share Available for: KX-TG2512/KX-TG2513 You can join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. Note: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 20).

  • Page 18: Phonebook

    TG2511_21FX(e).book Page 18 Tuesday, February 2, 2010 3:08 PM Phonebook Press the dial key ({0} to {9}) which contains the character you are Handset phonebook searching for (page 33). L Press the same dial key The phonebook allows you to make calls repeatedly to display the first without having to dial manually.

  • Page 19: Programming

    TG2511_21FX(e).book Page 19 Tuesday, February 2, 2010 3:08 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus {j/OK} Press {V} or {^} to select the desired main menu. i {j/OK} Press {V} or {^} to select the desired item in sub-menu 1.

  • Page 20: Main Menu

    TG2511_21FX(e).book Page 20 Tuesday, February 2, 2010 3:08 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page – Handset Setup Set Date & Time – Ringer Setup Ringer Volume <Maximum> *4, *5 – Ringtone <Ringtone 1> Display Setup Select Language <English>...
  • Page 21 TG2511_21FX(e).book Page 21 Tuesday, February 2, 2010 3:08 PM Programming *6 The default display language will be as follows if you select the following regional codes when changing the unit’s region setting (page 13): *7 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones.

  • Page 22: Special Programming

    You can increase the signal range of the Czech base unit by using a DECT repeater. Slovakia Please use only the Panasonic DECT repeater noted on page 4. Contact your {V}/{^}: “Yes” i {j/OK} i Panasonic dealer for details. {ic}...

  • Page 23: Caller Id Service

    TG2511_21FX(e).book Page 23 Tuesday, February 2, 2010 3:08 PM Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the L This unit is Caller ID compatible.

  • Page 24: Erasing Caller Information

    TG2511_21FX(e).book Page 24 Tuesday, February 2, 2010 3:08 PM Caller ID Service Editing a caller’s phone number before calling back {<} (y) {V}/{^}: Select the desired entry. i {j/OK} {V}/{^}: “Edit and Call” i {j/OK} Edit the number. L Press dial key ({0} to {9}) to add, {k/C} to delete.

  • Page 25: Answering System

    TG2511_21FX(e).book Page 25 Tuesday, February 2, 2010 3:08 PM Answering System Answering system Turning the answering system on/off Available for: KX-TG2521 The answering system is preset to on. The answering system can answer and {j/OK} record calls for you when you are {V}/{^}: “Answer System”...

  • Page 26: Listening To Messages

    TG2511_21FX(e).book Page 26 Tuesday, February 2, 2010 3:08 PM Answering System {V}/{^}: “Answer System” i Recording your greeting {j/OK} message {V}/{^}: “Greeting” i {j/OK} You can record your own greeting {V}/{^}: “Default” i {j/OK} message. 2 times {ic} {j/OK} {V}/{^}: “Answer System” i Playing back the greeting {j/OK} message...

  • Page 27: Remote Operation

    TG2511_21FX(e).book Page 27 Tuesday, February 2, 2010 3:08 PM Answering System Operating the answering Calling back (Caller ID system subscribers only) {j/OK} i {V}/{^}: “Answer If caller information is received for the call, you can call the caller back while System”...

  • Page 28: Remote Code

    TG2511_21FX(e).book Page 28 Tuesday, February 2, 2010 3:08 PM Answering System Important: Remote commands L In order to operate the answering system remotely, you must first set a Operation remote access code. Repeat message {j/OK} (during playback) {V}/{^}: “Answer System” i Skip message {j/OK} (during playback)

  • Page 29: Answering System Settings

    TG2511_21FX(e).book Page 29 Tuesday, February 2, 2010 3:08 PM Answering System L You can either hang up, or enter unit’s answering system, turn off the your remote access code again answering system (page 25). and begin remote operation (page L To use this unit’s answering system 27).
  • Page 30 TG2511_21FX(e).book Page 30 Tuesday, February 2, 2010 3:08 PM Answering System {V}/{^}: Select the desired setting. i {j/OK} i {ic} Note: L When you select “Greeting Only”: – If you do not record your own message, the unit will play the pre- recorded greeting-only message asking callers to call again later.

  • Page 31: Voice Mail Service

    TG2511_21FX(e).book Page 31 Tuesday, February 2, 2010 3:08 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 32: Intercom/Locator

    TG2511_21FX(e).book Page 32 Tuesday, February 2, 2010 3:08 PM Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2512/KX-TG2513 Available for: Intercom calls can be made between KX-TG2512/KX-TG2513 handsets. Outside calls can be transferred or a Note: conference call with an outside party can L If you receive an outside call while be made between 2 handsets.

  • Page 33: Useful Information

    TG2511_21FX(e).book Page 33 Tuesday, February 2, 2010 3:08 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 33).
  • Page 34 TG2511_21FX(e).book Page 34 Tuesday, February 2, 2010 3:08 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)

  • Page 35: Error Messages

    TG2511_21FX(e).book Page 35 Tuesday, February 2, 2010 3:08 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L Recording was too short. Try again. Error L The phonebook memory is full.
  • Page 36 TG2511_21FX(e).book Page 36 Tuesday, February 2, 2010 3:08 PM Useful Information Problem Cause/solution I cannot hear a dial tone. L Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. L The base unit’s AC adaptor or telephone line cord is not connected.
  • Page 37 TG2511_21FX(e).book Page 37 Tuesday, February 2, 2010 3:08 PM Useful Information Making/answering calls, intercom Problem Cause/solution w is flashing. L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not properly connected.
  • Page 38 TG2511_21FX(e).book Page 38 Tuesday, February 2, 2010 3:08 PM Useful Information Caller ID Problem Cause/solution Caller information is not L You must subscribe to a Caller ID service. displayed. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
  • Page 39 TG2511_21FX(e).book Page 39 Tuesday, February 2, 2010 3:08 PM Useful Information Answering system (KX-TG2521) Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 25). L The message memory is full. Erase unnecessary messages (page 27).
  • Page 40 TG2511_21FX(e).book Page 40 Tuesday, February 2, 2010 3:08 PM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture L Disconnect the AC adaptor and telephone line has entered the handset/base cord from the base unit. Remove the batteries unit.

  • Page 41: Wall Mounting

    TG2511_21FX(e).book Page 41 Tuesday, February 2, 2010 3:08 PM Useful Information Changing the base unit PIN (Personal Identification Number) Important: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, contact an authorised service centre. {j/OK} {V}/{^}: “Base Unit Setup”...

  • Page 42: Index

    TG2511_21FX(e).book Page 42 Tuesday, February 2, 2010 3:08 PM Index Pause: 15 Phonebook: 18 Index PIN: 41 Power failure: 11 Answering calls: 15 Power on/off: 13 Answering system: 25 Privacy mode: 20 Call screening: 25 Recall/flash: 16 Erasing messages: 27, 28 Redialling: 15 Greeting message: 25 Region settings: 13, 22...
  • Page 43 TG2511_21FX(e).book Page 43 Tuesday, February 2, 2010 3:08 PM Notes...
  • Page 44 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

This manual is also suitable for:

Kx-tg2512fxKx-tg2513fxKx-tg2521fx

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