Installation Packaging Contents • 1 cordless handset • 1 base station with USB cable • 1 power supply for the base station • 1 telephone cable • 1 installation CD-ROM • 1 User Manual (this document) • 1 credit card-size quick guide •...
Connecting the base station and power plug This is how you connect the plugs to the corresponding sockets in the base station – please note that they cannot be connected incorrectly because the sockets and plugs are designed to prevent reverse poling: 1) Lay the cable under the telephone to the rear.
note: • If you do not charge your DUALphone properly, the battery performance will be compromised. Warning: The handset will not work and will be damaged if the wrong batteries are used. attaching the belt clip 1) Push the belt clip into the opening on the back of the handset. 2) The clip will bend slightly until it clicks into place.
installing software (from Cd) If the installation CD included in the package does not run automatically when inserted into the CD ROM drive of your computer, please open your CD-ROM drive and double-click on setup.exe to open the main screen. 1) Select the language you wish to use and click Continue.
Page 11
2) If you whish to read the user manual, click on open user manual (Cd-roM). A new window will pop up. If you choose to save the manual, select File and then save as. After having saved the PDF file, close the window. To proceed with the installation, click Continue. Dear customer 3058 T aking internet telephony a step further...
Page 12
3) Click install from Cd-roM to proceed. note: • If you want to install the latest software, click install software (online). A new window will pop up. The rest of the installation procedure will then take place over the Internet. When the online installation is completed, click exit to exit the CD-ROM. 4) If you do not have Skype installed on your computer, click on the skype button.
Page 13
5) Please follow the three steps in order to start the installation of Skype. 6) Click on dualphone suite to initiate the DUALphone Suite installation procedure. i n s ta l l at i o n...
Page 14
Select the language you wish to use and click next. The system now prepares the setup. If you wish to stop the software installation then click Cancel. 7) Click next to continue or Cancel to terminate the procedure. i n s ta l l at i o n...
Page 15
8) Select i accept the terms of the license agreement and then click next to continue. 9) By default, the installation files will be stored in the directory C:\Program Files\ dUalphone suite. Click Change… to change directory, then click next to continue.
Page 16
10) The following window will be displayed. Click install to continue. 11) Your DUALphone Suite has now been installed. Click Finish to exit the wizard. i n s ta l l at i o n...
Page 17
A Skype prompt window may pop up. Select allow this program to use skype to ensure that the DUALphone Suite works properly with Skype. 12) Congratulations! The installation wizard is now complete. Click Finish to exit the wizard. If you wish to learn more about Skype, click on the icon skype –...
Updating software 1) Double-click the DUALphone Suite Monitor icon on your PC desktop. 2) Select tools, and click start under online update. 3) The software will now be updated automatically. 4) After the update, the system will restart and will then be ready for use. Uninstalling software 1) If you choose to uninstall the software from your PC, select startésettingsé...
Page 19
2) Select the add or remove Programs icon, then select dUalphone suite from Dear customer the list and click remove to uninstall. 3) When the message box below is shown, click Yes to continue, no to cancel. i n s ta l l at i o n...
4) After uninstalling the program, click Finish to exit the wizard. User Manual 1) When you have finished the entire installation procedure, double-click the dUalphone suite Monitor icon on your PC desktop. 2) Select status to view the DUALphone Suite as well as the Skype running status. If Skype is not installed, you are logged out or logged in, you are offline or your connection is closed, DUALphone Suite will show a status message.
Page 21
Under tools, you can register/deregister your handset or reset the System PIN code of your base station. • If you want to register the handset to the base station, just put the handset in the base station and click start under registration. The handset will register automatically.
Page 22
An electronic User Manual is provided with the product. Its location is as follows: startéProgramsédUalphone suiteéUser Manual. Also, you can access the user manual from the main screen. Simply click User Manual and retrieve it from the opened folder. note: In order to keep your DUALphone working properly, please check the following: 1) Your are signed into Skype and it is running, 2) Your DUALphone is connected to your PC, and the USB driver is functioning,...
Menu Structure (Handset) 1-search 1) Phone Book 2-add Name Number 1- Set Group View 3-group 1-VIP Edit Name 2-Business View -Family Edit Name -Friends View 5-School Edit Name 6-Others View Edit Name 4-speed dial Key 1-9 View Edit Name 5-Check Used x View Total...
Page 24
1-language (The actual languages available will depend on the country version) 4) handset settings 2-ringer type Landline Ringer 1-10 Skype Ringer 1-10 Intercom Ringer 1-10 Ringer 1-10 Business Ringer 1-10 Family Ringer 1-10 Friends Ringer 1-10 School Ringer 1-10 Others Ringer 1-10 Page Ringer 1-10...
Page 25
1-ringer type Ringer 1-5 5) Base settings 2-ringer on/off 3-dial Mode Tone Pulse 4-system Pin Input Current PIN Input New PIN 5-Flash time 100/250/600 6-My skype status Offline Online Skype Me Away Not available Do not disturb Invisible 7-default Confirm? 6) Function Play 1-games...
Handset and base stations layouts handset layouts Up/Down Key SKL (Left Soft Key) SKR (Right Soft Key) Externall call Key PC Key Speaker Key Off Key Asterisk Key Hash Key Flash Key INT Key Phone keys sYMBol naMe Usage View menu and confirm settings. Mute or un-mute microphone when talking or ringing during incoming call.
Page 27
external call Initiate an external call. Enter Skype contacts list in standby mode. speaker Activate/deactivate hands-free speaker. Power on/off. Terminate call. When operating unit, pressing this key can return it to standby mode. Flash Redial. Flash. Initiate an intercom connection and pause or hold the external line.
LCD Display Main Menu 98x67 (W x H) Online Out of Range Phone Book Contrast 98x67 (W x H) Contrast Contrast Level Contrast Level lCd icon description small icons iCon naMe desCriPtion signal Handset is used within the operational range. Key lock Keypad is locked.
Page 29
skype icons iCon naMe desCriPtion online User is online. offline User is offline. away User is away. do not disturb User is busy. not available User is not available. invisible User is not visible. skype me External ringer volume is off. PC not available Microphone or handset ringer is muted.
Using the handset Basic Operation Power on/off operation 1) The handset is powered on by plugging in the battery or by pressing for two seconds. 2) To power off the handset, press for two seconds. note: • If the handset is in the base station, only are functional.
• The call timer will start counting when the call is connected; the call timer format is HH:MM:SS. After the connection is established, you can view the Phone Book by pressing Making skype calls Making a skypeout call SkypeOut allows you to use your Internet connection to call ordinary telephones and mobile telephones worldwide.
taking calls When an external landline call is received, the telephone number of the caller may appear (depending on configuration and network). If the caller has been entered in your phone book, the name may appear. When a Skype call is received, the incoming Skype username or SkypeIn number will be shown on the screen.
dialling from the Phone Book 1) Press , and the first entry in the Phone Book appears (alternatively the text no records if you have no entries) – or access the Phone Book through the user menu (see Phone Book for details). 2) Press to view the name list or enter the first letter of the name to quick search an entry.
Changing the earpiece and ringer volume Press as often as necessary to change the earpiece and ringer volume during a call. Paging the handset If the handset has been misplaced, it is possible to call it by pressing on the base station.
Call Log Browsing, deleting, saving iMPortant: To use the Call log function, you must subscribe to your network operator’s Caller Line Identification (CLI) service. Missed calls, answered calls, dialled calls There are six types of call logs: Landline missed, Landline answered and Landline dialled, Skype missed, Skype Answered and Skype dialled.
deleting 1) Press to select delete through the submenu Call log, then press 2) Press to select one type of calls or all calls. 3) Press to delete the desired records, or pres to go back. note: • When viewing the records, press , and the highlighted record will be recalled immediately.
Phone Book Your DUALphone can store up to 100 entries in the Phone Book with three numbers for each name. Store frequently used numbers in order to be able to dial them quickly and easily. When the function is supported by the telephone provider, the handset displays the name of the caller (when stored in the Phone Book).
note: • If all the memory slots are occupied, the text Memory Full appears in the display. You can also store entries in the Phone Book by pressing digit keys to enter a number in standby mode, then pressing to save the number. Alternatively, you can save a number in the Phone Book through the call log (see Call log operation).
note: • The emergency call number can be edited and dialled even when the keypad is locked. Area code 1) Press in standby mode to view the submenus under Phone Book. 2) Press to select area Code. 3) Press , then type the digits and press again to confirm (maximum five digits).
Handset Settings Ringer type 1) Press to select handset settings through the main menu, then press to access. 2) Press to select ringer type, then press 3) Press to select the desired selection, then press 4) Press to select one of 10 melodies, then press to confirm.
Call barring 1) Press to select Call barring through the submenu handset settings, then press 2) Enter System PIN (default setting = 0000), then press 3) Press to select off, landline Call or Prefix Call, then press to confirm. note: •...
Contrast 1) Press to select Contrast through the submenu handset settings, then press 2) Press to adjust the contrast level, then press to confirm. Key tones 1) Press to select Key tones through the submenu handset settings, then press 2) Press to select off or on, then press to confirm.
note: • When a specific colour scheme is selected, the background colour will be changed to the corresponding colour. Backlight 1) Press to select Backlight through the submenu handset settings, then press 2) Press to select normal or Power saving, then press to confirm.
De-registration 1) Press to select de-registration through the submenu handset settings, then press 2) Enter the System PIN (default setting = 0000). ) Press to select a specific handset (1é), then press ) Press again to confirm. Selecting base station 1) Press to select select Base through the submenu handset settings, then press...
Base station settings Base ringer 1) Press to select Base settings through the main menu, then press confirm. 2) Press to select ringer type, then press 3) Press to select ringer 1, ringer 2, ringer 3, ringer 4 or ringer 5, then press to confirm.
Skype status 1) Press to select My skype status through the submenu Base settings, then press 2) Press to select desired status, then press to confirm. Default base settings 1) Press to select default through the submenu Base settings. 2) Press to reset to the default settings or press to cancel.
Function Games Your DUALphone contains two games, Snake and Guess number. snake 1) Press to select game through the submenu Function, then press confirm. 2) Press to select snake, then press to confirm. 3) Enter Play to start the game. 4) Enter set speed to choose from five speed levels –...
Page 48
note: • If you select on/off, there are four options: off, once, everyday and Weekday. To set off, simply press to confirm. To set one of the three other items, you need to set the time (see setting date/time for details). If you select ringer type or Ringer Volume, press to select your desired selection, then press confirm.
Troubleshooting Guide Should you forget the base station System PIN, follow this procedure to reset the units. note: all memory and settings will be lost at resetting. 1) Disconnect AC Power supply. 2) Hold and plug in the AC power supply (Hold until line in-use LED is on). 3) Release and hold it again until you hear beeps.
Page 50
1) Go to the skype menu: select toolséoptions. 2) Select PrivacyéManage other programs’ access to skype. t r o U B l e s h o o t i n g g U i d e...
Page 51
3) Select dUalphone suite, then click Change. 4) A window will pop up, asking you to select allow this program to use skype. Press oK. 5) Click save to save the option selected. t r o U B l e s h o o t i n g g U i d e...
Page 52
troubleshooting – general ProBleM PossiBle CaUse the registration does not work • The handset and the base station were not prepared for registration. • The handset or the base station has not been entered into registration mode. • The base station is registered full. no display •...
Page 53
solUtion • Unplug and then plug in the power adapter. • See User Manual for correct registration of base station and handset. • Press on the base station to page the registered handsets, then perform the deregistration operation. Finally, register the handset you want to use. •...
Page 54
troubleshooting – skype ProBleM PossiBle CaUse the Cd-roM cannot run automatically Contact list/user status returns • Please check as follows: If the base station is PC not available message powered on. • If the USB driver is functioning properly and the USB plug is connected successfully.
Page 55
solUtion • Right-click the icon of your CD driver, then select open. Double-click the dUalphonesetup.exe file to enter the installation process. • Start and sign into Skype. • Make sure the DUALphone Suite is installed and running. • Verify that the USB driver is functioning properly and the USB plug is properly connected.
Page 56
C e d e C l a r at i o n o F C o n F o r M i t Y This product is manufactured for RTX Products A/S. Please also refer to the introduction in the User Manual, guarantee and safety & warranty information sheet.
Need help?
Do you have a question about the DualPhone 3058 and is the answer not in the manual?
Questions and answers