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RTX SME Installation & Configuration Manual

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SME VoIP System Guide

Installation & Configuration

Network Deployment

Operation & Management
Technical Reference Document
Version 1.9
©
July-2013 RTX A/S, Denmark
SME VoIP System Guide, Version 1.9
1
Proprietary and Confidential

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Summary of Contents for RTX SME

  • Page 1: Sme Voip System Guide

    SME VoIP System Guide Installation & Configuration Network Deployment Operation & Management Technical Reference Document Version 1.9 © July-2013 RTX A/S, Denmark SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 2 Disclaimer The contents of this document are provided in connection with RTX products. RTX makes no representations with respect to completeness or accuracy of the contents of this publication and reserves the right to make changes to product descriptions, usage, etc., at any time without notice.

  • Page 3: Table Of Contents

    3.3 RTX Base Unit – Reset feature ....................... 13 3.4 Installing the Base Station ........................14 3.5 Find IP of Base Station ........................... 15 3.6 Login to Base SME Configuration Interface ................... 16 Making Handset Ready ..........................17 4.1 Package – Contents/Damage Inspection ....................17 4.2 Before Using the Phone .........................
  • Page 4 9.1 System Feature List..........................92 9.2 Detail Feature List ..........................93 Appendix ................................96 Appendix A: Basic Network Server(s) Configuration ................96 10.1 Server setup ............................96 10.2 Requirements ............................96 SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 5 11.5 Base station Setup ..........................105 11.6 Configure Time Server ........................105 11.7 VLAN Setup: Base station ........................106 Appendix C: SME VoIP Network Planning/Optimization ..............107 12.1 Network Requirements ........................107 12.2 Deployment Considerations ......................107 12.3 Site Planning ............................107 12.4 Cell Coverage / Capacity Planning .....................

  • Page 6: About This Document

    1.2 When Should I Read This Guide Read this guide before you install the core network devices of VoIP SME System and when you are ready to setup or configure SIP server, NAT aware router, advanced VLAN settings, base stations, and multi cell setup.

  • Page 7: What's Not In This Guide

    It is not intended as a comprehensive reference to all detail and specific steps on how to configure other vendor specific components/devices needed to make the SME VoIP System functional. For such a reference to vendor specific devices, please contact the respective vendor documentation.

  • Page 8: References/Related Documentation

    We always strive to produce the best and we also value your comments and suggestions about our documentation. If you have any comments about this guide, please enter them through the Feedback link on the RTX website. We will use your feedback to improve the documentation. SME VoIP System Guide, Version 1.9...

  • Page 9: Introduction - System Overview

    200 registered handsets (RTX8630 and RTX8430). The Small and Medium Scale Enterprise (SME) VoIP system setup is illustrated below. Based on PoE interface each base station is easy to install without additional wires other than the LAN cable. The system supports the IP DECT CAT-IQ repeater RTX4024 with support up to 5 channels simultaneous call sessions.

  • Page 10: Components Of Sme Voip System

    RTX SME VoIP system is made up of (but not limited to) the following components: • At least one RTX Base Station is connected over an IP network and using DECT as air-core interface. • RTX IP DECT wireless Handset.

  • Page 11: System Capacity (In Summary)

    Isolated buildings for in-building coverage, location with co-located partners, and large to medium scale enterprises deployment for wide coverage. 3. Scalability. SME network architecture can easily be scaled to the required size depending on customer requirement.

  • Page 12: Installation Of Base Stations/Repeater

    3. If no damage is found then unwrap all the components and dispose of empty package/carton(s) in accordance with country specific environmental regulations. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 13: Rtx Base Station Mechanics

    It is possible to restart or reset the base station unit by pressing a knob at the rear side of the unit. Alternatively, it can be reset from the SME Configuration Interface. We do not recommend this; but unplugging and plugging the Ethernet cable back to the PoE port of the base station also resets the base unit.

  • Page 14: Installing The Base Station

    Occasionally extend coverage to remote offices/halls with lower telephony users by installing Repeaters. Make sure that when you fix the base stations with screws, the screws do not touch the PCB on the unit. Secondly, avoid all contacts with any high voltage lines. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 15: Find Ip Of Base Station

    Open any standard browser and enter the address: http://ipdect<MAC-Address-Base-Station> for e.g. http://ipdect00087B00AA10. This will retrieve the HTTP Web Server page from the base station with hardware address 00087B00AA10. This feature requires an available DNS server. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 16: Login To Base Sme Configuration Interface

    Click OK button. STEP 4 Once you have authenticated, the browser will display front end of the SME Configuration Interface. The front end will show relevant information of the base station. SME VoIP System Guide, Version 1.9...

  • Page 17: Making Handset Ready

    2 x mounting screws and 2 x Anchors  1 x Handset hook  1 x A/C Adaptor  1 x Battery  1 x charger  1 x Handset Unit, 1 x Battery cover SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 18: Before Using The Phone

    If the handset is turned on when charging, the display shows the charging status. Open Back Cover 2. Press down the back cover and slide it towards the bottom of the handset. 3. Remove Back Cover from Handset SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 19: Using The Handset

    The serial number is needed to enable service to the handset. It must be programmed into the system database via the SME VoIP Configuration interface. Replace Battery Remove Back Cover from Handset. Remove the old battery and replace with a new one.

  • Page 20: Sme Voip Administration Interface

    5 SME VoIP Administration Interface The SME VoIP Administration Interface is also known as SME VoIP Configuration. It is the main interface through which the system is managed and debugged. The SME VoIP Configuration Interface is an in-built HTTP (s) Web Server service residing in each base station.
  • Page 21 Virtual LAN: specifies the Virtual LAN ID and the User priority. IP Mode: specifies using dynamic (DHCP) or static IP address for your SME network. IP address: if using DHCP leave it empty. Only write in, when you use static IP address.

  • Page 22: Home/Status

    5.2 Home/Status We describe the parameters found in the Welcome front end home/status of the SME VoIP Administration Interface. Screenshot Parameter Description System information This base current multi-cell state Phone Type Always IPDECT System Type This base customer configuration RF Band...

  • Page 23: Extensions

    Note: The Extension must also be configured in SIP server in order for this feature to function. Authentication Empty Username: SIP authentication username User Name Permitted value(s): 8-bit string length Authentication Empty Password: SIP authentication password. Password Permitted value(s): 8-bit string length SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 24 SIP server. Server Server 1 IP FQDN or IP address of SIP server. Drop down menu to select between the defined Servers of SME VoIP Service provider. Call waiting Enabled Used to enable/disable Call Waiting feature. When disabled a feature: second incoming call will be rejected.
  • Page 25 Above and below the list are found commands for making operations on handsets/and extensions. The top menu is general operations, and the sub menu is always operating on selected handsets/extensions. Screenshots SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 26 (selected by checkbox) Deregister Handset(s) Deregister the selected handset(s) and delete the extension(s). 5.3.1.3 Edit Extension (no multiline) To edit extension use the mouse to click the link of the extension. Screenshot SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 27 Handset New Handset The extension must be associated to a handset. By default a new handset can be configured, alternatively the user can select an already existing handset Idx. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 28 SIP server. Server Server 1 IP DNS or IP address of SIP server. Drop down menu to select between the defined Servers of SME VoIP Service provider. Call waiting Enabled Used to enable/disable Call Waiting feature. When disabled a feature: second incoming call will be rejected.
  • Page 29 Firmware version of handset FWU Progress Possible FWU progress states: Off: Means sw version is specified to 0 = fwu is off Initializing: Means FWU is starting and progress is 0%. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 30 5.3.2.2 Multiline: Edit Extension To edit extension use the mouse to click the link of the extension. Basically the same options are available for edit extension as for add extension. Screenshot SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 31 Above and below the list are found commands for making operations on handsets/and extensions. The top menu is general operations, and the sub menu is always operating on selected handsets/extensions. Screenshots In the below table each command is described. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 32 After pressing save the extension screen will appear with removed configuration option for the forward feature as shown in the below picture. Note: Call forwarding can as well be configured from the handset by the user (for operation refer to the handset guide). SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 33: Servers

    To ensure all SIP messages goes directly to the NAT gateway in the SIP aware router. Registrar Empty SIP Server proxy DNS or IP address Permitted value(s): AAA.BBB.CCC.DDD:<Port-Number> or <URL>:<Port- Number> Note: Specifying the Port Number is optional. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 34 Specify the hold behaviour by handset hold feature. Behaviour RFC 3264: Hold is 34nalyse34n according to RFC 3264, i.e. the connection information part of the SDP contains the IP Address of the endpoint, and SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 35 With G.722 in the list the codec negotiation algorithm is active causing the handset (phone) setup time to be slightly slower than if G.722 is removed from the list. With G.729 add on DSP module for the base is required. Contact RTX sales for purchase number 96101203. RTP Packet...

  • Page 36: Network

    This is the IP address of server that contains mappings of DNS domain names to various data, e.g. IP address, etc. The user needs to specify this option when static IP address option is chosen. DNS (Secondary) This is an alternate DNS server. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 37: Vlan Settings

    For further help on VLAN configuration refer to Appendix. 5.5.3 DHCP Options Screenshot Parameter Default Values Description Plug-n-Play Disabled Enabled: DHCP option 43 to automatically provide PBX IP address to base. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 38 This defines the frequency of how keep-alive are sent to maintain NAT bindings. Permitted values: Positive integer default is 90, unit is in seconds 5.5.5 SIP/RTP Settings These are some definitions of SIP/RTP settings: Screenshot SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 39 Bit 7..5 defines precedence. o Bit 4..2 defines Type of Service. o Bit 1..0 are ignored. Setting all three of bit 4..2 will be ignored. Permitted values: Positive integer default is 160 SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 40: Management Settings Definitions

    Note: Must begin with (/) slash character. Either / or \ can be used. HTTP Empty Password that should be entered in order to have access to the Management configuration server. password Permitted value(s): 8-bit string length SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 41 System Analyze: Handset roaming, handset firmware updates status. The system 41nalyse level also contains the messages from normal operation. Debug: Used by RTX for debug. Should not be enabled during normal operation. Enable Disabled Disabled: Feature off.

  • Page 42: Firmware Update Definitions

    Example: firmware.rtx.net or 10.10.104.41 Firmware path Empty Location of firmware on server (or firmware update server path where firmware update files are located). Example: /East_Fwu Note: Must begin with (/) slash character SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 43 Required Version Empty Version of firmware to be upgraded (or downgraded) on Base base station. Base units are referred to as gateways over here. Valid Input(s): 8-bit string length. E.g. 280 SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 44: Time Server

    When time server parameters are modified/changed synchronisation between base stations can take up to 15 minutes before all base stations are synchronised, depending on the number of base stations in the system. Screenshot SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 45 DST Stop Day of Sunday The day of week DST stops Week DST Stop Day of First in Month The week within the month that DST will turn off. Week Last in Month SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 46: Country

    Empty Only showing notes to time setting for countries: US/Canada, Brasil The following types of in-band tones are supported: Dial tone Busy tone Ring Back tone Call Waiting tone Re-order tone SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 47: Security

    Valid Until Empty Date Time Year – which is part of the certificate file Screenshot By enabling only trusted certificates it is only possible to establish calls using the trusted certificates. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 48 It is recommended to use Windows Internet explorer, as this browser cash more data compared to other browsers making this browser the fastest browser to use with 8630. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 49: Central Directory And Ldap

    5.11 Central Directory and LDAP The SME VOIP system support two types of central directories, a local central directory or LDAP directory. 5.11.1 Local Central Directory Select local and save for local central directory. Screenshot Parameter Default Values Description Local...
  • Page 50 Drop down menu to select between local central directory and LDAP based central directory. LDAP Server is displayed when LDAP server is selected. Server Empty IP address of the LDAP server. Valid Inputs: AAA.BBB.CCC.DDD or <URL> SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 51: Multi-Cell Parameter Definitions

    5.12 Multi-cell Parameter Definitions In this section, we describe the different parameters available in the Multi-cell configurations menu. 5.12.1 Settings for Base Unit Description of Settings for Specific Base units is as follows: Screenshot SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 52 This is an identifier (in string format e.g. 2275) that is unique for a specific multi-cell system. Note: There can be several multi-cell systems in SME network. Up to 7 levels of base stations chains are permitted in a typical setup. Please refer to accompanied document [2] for further details and description.
  • Page 53 DECT sync source tree” must be enabled. To add the second primary the slave must manually be configured as primary. Alternatively the “Auto create multi primary” must be enabled. 5.12.3 Base System Settings Description of SIP Settings for Specific Base units is as follows: Screenshot SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 54 Permitted Output: Positive Integers The Radio Fixed Part Number is an 8-bit DECT cell identity allocated by the installer. The allocated RPN within the SME must be geographically unique. Permitted Output: 0 to 255 (DEC) OR 0x00 to 0xFF (HEX) Version Base station current firmware version.
  • Page 55 Below the Base Group Table is the DECT Chain tree. The DECT Chain tree is a graphical presentation of the Base Group table levels and connections. Repeaters are shown with green highlight. Screenshot: DECT Chain tree of above configuration SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 56 Screenshot: Example of part of DECT Chain tree with units in Base Group but not in tree by various reasons. When a base or repeater has not joined the tree it will be shown with read background below the tree. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 57: Repeaters

    RPN. This feature will be supported in a future version 5.13.1.1 Manually User controlled by manually assign “Repeater RPN” and “DECT sync source RPN”. The parameters are selected from the drop down menu. Screenshot SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 58 The base window for repeater registration will be open until the registration is stopped. By stopping the registration all registration on the system will be stopped inclusive handset registration. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 59 Permitted Output: Positive Integers The Radio Fixed Part Number is an 8-bit DECT cell identity allocated by the installer. The allocated RPN within the SME must be geographically unique. Permitted Output: 0 to 255 (DEC) OR 0x00 to 0xFF (HEX) IPEI Contains the unique DECT serial number of the repeater.

  • Page 60: Statistics

    Base searching is the number of times a base has been searching for it’s sync source Free Running Base free running is the number of times a base has been free running DECT Source Number of time a base has changed sync source Changed SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 61: Call Data

    Maximum active calls are the maximum number of calls that has been active at the same time. Codecs Logging and count of used codec types on each call. HO Success Counts the number of successful handovers. HO Failed Counts the number of failed handovers. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 62 DECT Source Number of time a repeater has changed sync source Changed Wide Band Number of wideband calls on repeaters Narrow Band Number of narrow band calls on repeaters SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 63 The DECT data web is access by http://ip/DectStatistics.html and data is organised in a table as shown in below example. Screenshot Please note 3 frequencies are manually removed in the example system. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 64: Settings - Configuration File Setup

    There are three ways to edit the configuration file or make changes to the settings page: 1) Using the SME VoIP Configuration interface to make changes. Each page of the HTTP web interface is a template for which the user can customise settings in the configuration file.

  • Page 65: Sip Logs

    To dump the log simply copy and page the full contents. 5.17 SIP Logs This page shows SIP server related messages that are logged during the operation of the SME system. The full native format of SIP logs is saved in the TFTP server as <MAC_Address><Time_Stamp>SIP.log These logs are saved in 2 blocks of 17Kbytes.

  • Page 66: Multi-Cell Setup & Management

    1) Proper placement of the base stations (which is called network dimensioning). The present chapter does not address this issue. Refer to Chapter 12 for details. 2) Creating and adding base station profiles to the network via the SME Configuration Tool (to form a multi-cell system).
  • Page 67 Choose “Disabled” on NAT adaption parameter if NAT function of the SIP aware router is not enabled. Enter the relevant parameters based on the description in the table below. Select Save button. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 68 6.1.3 Multi-cell Setup STEP 7 Click on Multi Cell url link in the SME VoIP Configuration to view the current Multi cell settings status of the current base station. Brand new base stations have Multi cell system feature disabled by default.
  • Page 69 (by default 60). Note: Do NOT use a chain ID similar to an extension. Click on Save button to keep modified changes of multi cell settings into the base station. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 70: Synchronizing The Base Stations

    System. 6.2 Synchronizing the Base stations STEP 11 On each SME VoIP Configuration interface for the base station(s) navigate to the Home/Status page and Click the Reboot button. This will trigger Are you sure you want to reboot base station? window. Click OK button on this window.
  • Page 71 Enable or Disable the “Auto configure DECT sync option source tree” (See description in the table below). The DECT system RFPI parameter is computed by the system (Its often greyed in a multi-cell system) SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 72: Summary Of Procedure - Creating A Chain

    Add 3 base stations i.e. RFP1, RFP2, RFP3 > Disable the “Multi cell system” option and “Save” b) RFP1, RFP2, RFP3: Reboot from the HTTP SME Configuration Main Page c) RFP1, RFP2, RFP3: Default by pressing reset button 12-sec.

  • Page 73: Practical Configuration Of Multi-Cell System

    6.4 Practical Configuration of Multi-cell System In this chapter we describe what exactly to configure in the SME VoIP Configuration Interface ensure these scenarios really work. 6.4.1 Case ##1: Isolated Buildings The optimal configuration for isolated buildings is standalone base stations setting. In this setting, you must: A.
  • Page 74 Recommended settings of MAC-units in Chain section of page (Other different settings exist): DECT sync DECT MAC Addr IP Addr IP Status source Property XX:XX:XX… XXX.XXX… Connected 1: RPN:04 XX:XX:XX… XXX.XXX… Connected 1: RPN:04 Primary XX:XX:XX… XXX.XXX… Connected 1: RPN:04 SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 75 XX:XX:XX… XXX.XXX… Connected 1: RPN:04 XX:XX:XX… XXX.XXX… Connected 2: RPN:08 XX:XX:XX… XXX.XXX… Connected 3: RPN:0C XX:XX:XX… XXX.XXX… Connected 4: RPN:10 XX:XX:XX… XXX.XXX… Connected 4: RPN:10 Primary XX:XX:XX… XXX.XXX… Connected 4: RPN:10 SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 76 Recommended settings of MAC-units in Chain section of page (Other valid setting exists): DECT sync DECT MAC Addr IP Addr IP Status source Property Primary for XX:XX:XX… XXX.XXX… Connected 0: RPN:00 XX:XX:XX… XXX.XXX… Connected 0: RPN:00 XX:XX:XX… XXX.XXX… Connected 1: RPN:04 SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 77 3: RPN:0C Offices XX:XX:XX… XXX.XXX… Connected 3: RPN:0C XX:XX:XX… XXX.XXX… Connected 4: RPN:10 Primary for XX:XX:XX… XXX.XXX… Connected 6: RPN:18 Enterprises XX:XX:XX… XXX.XXX… Connected 6: RPN:18 XX:XX:XX… XXX.XXX… Connected 7: RPN:1C SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 78: Registration Management - Handset

    7 Registration Management - Handset In this chapter we briefly describe how to register handsets in the SME VoIP Network. A precondition for handset registration is a proper configured single or multi-base system. For this refer to chapter 6.1. 7.1 Register handset to base (non multiline) This section describes how to register the wireless handset to the base station.
  • Page 79 “F5” to see that the handset is registered; otherwise the handset IPEI (International Portable Equipment Identity) isn’t displayed on the web page. We illustrate how extensions page will be when you register several handsets. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 80: Register Handset To Base (Multiline)

    “Register handset (s)”. The base is now open (ready state) for handset registrations for 5 minutes. STEP 5 Start the registration procedure on the handset by following step “a” to “d” below. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 81 STEP 7 SIP registration for first extension is made automatically. For the second extension start the SIP registration procedure on the base by Check the extension and click “Start SIP Registration(s)”. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 82 Confirm the SIP registration by SIP State in right column. Note: The web page must be manually updated by pressing “F5” to see that the handset is SIP registered; otherwise the handset SIP state isn’t displayed on the web page. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 83: Register Handset To Base And Specific Extension (Multiline)

    Extension 2512 is now listed with handset IPEI “FFFFFFFFF”. Click the IPEI “FFFFFFFFFF” link and get the below view. STEP 5 Enter the IPEI of handset which must register to this particular extension and press “Save” SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 84 AC code in step 5. Note: It is possible to SIP register a handset with extensions on different servers by using the edit extension link and pair the extension to a handset Idx. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 85: Firmware Upgrade Procedure

    8 Firmware Upgrade Procedure This step-by-step chapter describes how to upgrade or downgrade base station(s) and/or handset(s) / repeater (s) to the relevant firmware provided by RTX. 8.1 Network Dimensioning In principle, a number of hardware and software components should be available or be satisfied before base station/handset update can be possible.

  • Page 86: Create Firmware Directories

    The admin from the service provider’s side must create the relevant firmware directory in the server where both old and new firmware(s) can be placed in it. (See the STEP above) SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 87 On the TFTP server root, create directory “Pegasus” or “Raffle” or “Razor” or “DECT4024” depending on type. Copy handset/repeater firmware to the named directory. IMPORTANT: The Raffle, Pegasus, DECT4024 directory names cannot be changed. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 88: Firmware Update Settings

    8.4 Firmware Update Settings Scroll down and Click on Firmware Update url link in the SME VoIP Configuration Interface to view the Firmware Update Settings page. Type IP address and firmware path followed by save. For Http download the firmware update server settings must be entered as follows: 8.5 Base Station(s) Firmware Upgrade...
  • Page 89 Syslog information when Management Syslog level is set to “Debug” [ FWU Downloading File tftp://10.1.24.101/FwuPath/Beatus/BeatusSw_4181_v0202.fwu] [ Base FWU started] [ Base FWU ended with exit code 2101 (NE_FILE_TRANSFER_EOF): End of file] SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 90: Handset(S) And Repeater Firmware Upgrade

    8.6.1 Monitor handset firmware upgrade Handset firmware upgrade status is monitored on the handset extensions page, right column. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 91 Alternatively the handset firmware can be verified from the Handset Menu by navigate to Settings > Scroll down to Status this will list information regarding Base station and Handset firmware versions. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 92: Functionality Overview

    9 Functionality Overview So far we have setup our SME VoIP system. Next, in this chapter we list what features and functionalities are available in the system. The SME VOIP system supports all traditional and advanced features of most telephony networks. In addition, 3 party components handle features like voice mail, call diversion, conference calls, etc.

  • Page 93: Detail Feature List

    The Reason Header Field for the Session Initiation Protocol (SIP) RFC3489 STUN RFC3515 REFER: Call Transfer RFC3550 RTP: A Transport Protocol for Real-Time Application RFC3581 Rport RFC3842 Message Waiting Indication RFC3891 Replace header support SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 94 Date and Time synchronization Parallel calls Common parallel call procedures Call transfer unannounced Call transfer announced Conference Call Waiting Calling line identity restriction Outgoing call Call Toggle Incoming call Line identification Multiple Lines SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 95 Common Phonebook with up to 3000 entries (Import via csv format) Common Phonebook LDAP V2.0 Local Phonebook (100 entries 8630 and 50 entries 8430) Do Not Disturb Call Forward No Answer Busy Individual Speed dial Programmable Function keys SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 96: Appendix

    In this chapter we describe how to setup the various server elements in the system. 10.1 Server setup In the SME network, the server environment is installed as a centralized system. The main server types hosted on the network include SIP, DNS/DHCP and HTTP/TFTP Servers. These servers can be hosted both in one or multiple windows and/or Linux Server environment.
  • Page 97 Routers failing to forward the bootp packets to the DHCP server when the clients reside on a separate network. Always check your /var/logs/messages file for dhcpd errors. Finally restart the dhcpd service daemon SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 98: Tftp Server Setup

    TFTP clients under a certain name. You can set security settings separately for every virtual TFTP folder. Next, set rights to access TFTP folders according to the relevant clients. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 99: Sip Server Setup

    10.6 SIP Server Setup SIP server is one of the main components of an SME network, dealing with the setup of all SIP calls in the network. A SIP server is also referred to as a SIP Proxy or a Registrar.
  • Page 100 (DTMF in separate payload type). 2) Extensions This feature allows administrators create handset profiles in the SME network. In other words, Extensions describes the Dial plan for the PBX SIP system. Enter the relevant parameters SME VoIP System Guide, Version 1.9...
  • Page 101 SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 102: Appendix B: Using Base With Vlan Network

    In this chapter, we describe how to setup VLAN to typical network. There are three main stages involved in this procedure: 1) Configure a VLAN Aware Switch to a specific (un)tagged VLAN ID, so the SME system can process untagged frames forwarded to it.

  • Page 103: Backbone/ Vlan Aware Switches

     A VLAN-aware switch can make the association based on various attributes of the type of frame, destination of MAC address, IP address, TCP port, Network Layer protocol, and so SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 104: How Vlan Switch Work: Vlan Tagging

    IP subnet-based VLAN: The NIC assigns a unique VLAN ID for each IP subnet it belongs to. Therefore, the VLAN ID of outbound frames is different for different destination subnets. An inbound frame is dropped if the IP subnet and VLAN ID do not match. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 105: Base Station Setup

    Click OK button. STEP 4 Once you have authenticated, the browser will display front end of the SME Configuration Interface. The front end will show relevant information of the base station. STEP 5 Create the relevant SIP server information in the system.

  • Page 106: Vlan Setup: Base Station

    Navigate to the Network url > On the network page enter the relevant settings in the VLAN section > VLAN Id should be the same as those configured into the backbone. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 107: Appendix C: Sme Voip Network Planning/Optimization

    12.3 Site Planning 12.3.1 Location Probability The quality of coverage is determined by location probability. Please see the How to Deploy SME VOIP System manual for more information. 12.3.2 Handover Mechanics/Planning Handsets should seamlessly move between coverage areas. In other words, handset should be able to...

  • Page 108: Cell Coverage / Capacity Planning

    The figure below shows an example of an installation where base stations are not spaced at the right distances: SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 109: Network Dimensioning

    Another aspect of capacity planning should address the user growth pattern of a typical SME VoIP network. How many users will be using this network in for example two years window, etc. Based on these estimations, the network dimensioning can be planned orderly bearing in mind the SME capacity.

  • Page 110: Environmental Considerations

    12.6 Environmental Considerations In this section, we enumerate some environmental conditions that need to be considered prior to planning, deployment and optimisation of the SME network. The considerations are as follows: • Ensure that the installation area is clean and dry.

  • Page 111: Network Assessment/Optimisation

    Ensure that the electrical service is sufficient and located in close proximity to the Base stations. 12.8 Network Assessment/Optimisation This involves monitoring, verifying and improving the performance of the SME VoIP network. Depending on the network setup and varying deployment conditions and network usage some requirements have to be monitored and corrected.
  • Page 112 The problem is sorted out by moving the relevant devices and altering the tilts of these devices. For buildings/halls constructed with high signal attenuation materials, deploying additional base stations will be one of the solutions. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 113: Appendix D: Local Central Directory File Handling

     Spaces between name section “,” and number section is not supported 13.2 Central Directory Contact List Filename Format The Contact list is saved as file format: .txt .csv or .xml SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 114: Import Contact List To Central Directory

    Next, click on the Load button. This will import the contents of contacts in the selected file into the relevant Base station. The figure below shows the import procedure is in process. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 115: Central Directory Using Server

    13.5 Verification of Contact List Import to Central Directory On the Handset, navigate to Central Directory where the correct contact list should populate to the contacts uploaded to the Base station. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 116: Appendix E: Network Operations

    Optionally the base retrieves its configuration from a file on the TFTP server. This configuration file describes used network and cluster configuration parameters (optional and not needed). The SME VoIP network has successfully started up. 14.3 Terminal Attachment When a DECT Terminal (also called handset or SIP node) is turned on or moved into the coverage area of a Base-station it has to get attached to the network.

  • Page 117: Handover

    Stage 2: After handover to BS 2, the HS is located at BS 2, and the RTP stream is relayed via BS 1. Since the call control and hence the SIP User Agent remains at the initial base station, the SIP registration is also unaffected by the handover. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

  • Page 118: Roaming

    Alternatively, in the case of an outgoing call, the SIP call will be established from the initial base station, and the RTP stream will be set up between base station 2 and the remote endpoint. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...
  • Page 119 Base station n Base station 2 SIP Control RTP Stream SIP Server/Media Gateway An illustration of Handset moving to another base station, but call control is still handled by the initial base station. SME VoIP System Guide, Version 1.9 Proprietary and Confidential...

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