ZyXEL Communications V310 Support Notes
ZyXEL Communications V310 Support Notes

ZyXEL Communications V310 Support Notes

Zyxel communications telephone
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V310
Support Note
Version 1.0
November, 2011

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Summary of Contents for ZyXEL Communications V310

  • Page 1 V310 Support Note Version 1.0 November, 2011...
  • Page 2: Table Of Contents

    Index How to Register V310 to Your SIP server ..................Register Your V310 through Auto-Provision ..................Phone Book and Firmware Upgrade ....................Auto Upgrade ..........................Manual Upgrade .......................... Soft Upgrade .......................... Forced Upgrade ........................The Difference Between *.hdr and *.img File Formats ............
  • Page 3: How To Register V310 To Your Sip Server

    : Following is a sample topology for a small or medium enterprise. Two V310s are connected to ZyXEL ISG50 (SIP Server) through ZyXEL ES-3124(switch). ISG50 ES-3124PWR V310 There are basically three ways to register your V310 to the SIP Server: Register your V310 through Auto-Provision (Plug-and-Play) Register from GUI (Graphical User Interface) Register Your V310 from Your Keypad...
  • Page 4: Register Your V310 Through Auto-Provision

    Step 2: Select the extension that you wish to configure; for example, 85001  Edit  fill in your MAC Address  select “ZyXEL V310”  “OK”. Step 3: Plug in your V310 into the ISG50 LAN port or into the switch that is connected to ISG50 LAN port  Wait for 30 seconds  V310 should be automatically registered.
  • Page 5: Phone Book And Firmware Upgrade

    Under “Phone Set”  “Phone Book,” users can see extensions created on ISG50 are downloaded to V310’s phone book. Therefore, when the user dials a number, V310 will display the name of that extension. For example, if you dial “7788”, “Darren” will be displayed on the phone’s display as in the following figure.
  • Page 6: Auto Upgrade

     Once V310 is auto-configured through the Auto-Provision. On ISG50: On V310: the phone will receive the firmware upgrade path through auto provision. Blanks in “Auto Configuration” and “Firmware Upgrade” tabs will be automatically filled with an HTTP IP address.
  • Page 7: Manual Upgrade

    Force Upgrade Soft Upgrade: This method is for users who want to upload the new firmware to V310 directly from their PC or laptop. Step 1: Click on “Browse” to select the Firmware file you wish to upload. Step 2: Select the Disc Image File.
  • Page 8: Forced Upgrade

    B. Forced Upgrade: By turning “ON” this function, your V310 will reach the designated HTTP server to download the new firmware once the user hits “Submit”. Next, the phone will reboot, and the firmware will be downloaded and upgraded. Users can see the downloading and upgrading progress in both the Internet browser and the phone screen.
  • Page 9: The Difference Between *.Hdr And *.Img File Formats

    The Difference Between *.hdr and *.img File Format: You may have noticed that the HTTP IP Address entered on the ISG50 does not include a file format; this means that the V310 will firstly check the *.hdr file; by doing this, the V310 compares the current firmware version with the version on the server to decide whether an upgrade is necessary.
  • Page 10: Manually Sip Subscription

    Above is a sample topology for a small or medium enterprise. When the SIP Server is located at the headquarters, we can rely on Manual SIP Subscription to have V310s gone through NAT and get automatically configured. V310 will receive all necessary information including the SIP Account, phone book, and the firmware update HTTP path;...
  • Page 11 Also, we can see that V310 will be automatically configured after the reboot. V310 will periodically send SUBSCRIBE SIP packets to the SIP Server for synchronization.
  • Page 12: Register Your V310 Through Gui (Graphical User Interface)

    Please follow the steps below to configure your V310: Step 1: By default, V310 is set to request an IP address through the DHCP server; please plug your V310 into the switch or your SIP Server. Step 2: Press the “Menu” button located at the top right hand corner of your phone  use the “▼” button to scroll down to “Network Settings”...
  • Page 13 Step 10: Input the following info and hit “Submit” to confirm. Registration: Select “Enable” if you want the V310 to use this account; select “Disable” if you do not want the V310 to use this account. Send Register: This is to determine whether to send registration packets to the SIP Server when “registration” is ON.
  • Page 14: Register V310 From Your Phone Keypad

    DTMF method matches the DTMF method you use on your SIP Server  press “OK” Step 1: By default, V310 is set to request an IP address from the twice to confirm your selection. DHCP server. Please plug your V310 into the switch or Step 12: Scroll down to the bottom of the menu and “Save”...
  • Page 15: How To Set Up An Ipsec Vpn Tunnel

    By setting up an IPsec VPN tunnel, all your conversation through the Internet can be kept private. Scenario: Following is a sample topology that includes a secure connection from the branch office to the V310 phone group at the headquarters.
  • Page 16 Step 3: Please note that we will now register V310 to the local subnet of ISG50 (ie. 192.168.143.0/24), instead of sending the register to the public IP of ISG50.  Click on “SIP Accounts”  Click on “1” to create a SIP account ...
  • Page 17 Step 5: Go “Configuration”  “VPN”  “IPsec VPN”  enter the required info  click on “Submit”. Step 6: Click on “IPsec VPN Adv” tab  for both Local and Remote Policies, use the subnet of ISG50. For example, enter 192.168.143.0/24 for both policies.
  • Page 18  New remote policy will appear on the list. Then click “Restart VPN” to initiate the VPN Tunnel. Step 8: Your V310 should now be registered. If not, we suggest that you reboot your V310, and it should be registered.
  • Page 19: Ipv6 Settings

    IPv6 Settings To Enable IPv6 on your V310, please follow the steps below: Step 1: Click on “Configuration”  Expand “Network”  Click on “LAN Port Settings” Step 2: Switch to the “IPV6 Settings” tab Step 3: Check “Enable” Step 4: For Protocol, “AUTO” means to let your ITSP assign you an IPv6 address; “DHCP” means to acquire an IPv6 address from the...
  • Page 20: What Is The Benefit Of The Pc Port

    Connecting both the V310 and PC to the network via separate cable will consume extra switch ports and installing cabling; by connecting your PC or laptop to the PC port on the rear panel of V310, you can save a switch port for another network device.
  • Page 21: Nat Mode

    NAT Mode:  In this mode, V310 acts as a router; it can be a gateway connecting to your ISP. All you need to do is fill in your PPPoE information under “Configuration”  “LAN Settings”  “IPv4 Settings”. **Note: “Keep Alive Mode” allows you to ping DNS 1 or Remote IP periodically to make sure they are alive.
  • Page 22: Bridge Mode

    Bridge Mode:  V310 is now simply a bridge between your PC/Laptop and your switch; both V310 and PC/Laptop will get separate IP addresses (yes, two IP address, one for the V310 and one for your PC/Laptop). Please follow the instructions below to switch your PC Port to the “Bridge Mode”...
  • Page 23: Vlan Implementation

    VLAN tag and will not tag data traffic. A very important concept here is that V310 has to work with the VLAN rules set on the switch. For example, in a range of 0 to 7, if priority 5 is superior to priority 3, we may give voice a priority of 5 to bring better voice quality as the switch will process packets that have a higher priority first.
  • Page 24: Q & A

    ▼ 2. What if V310 is at the branch office? Can my V310 be automatically registered to ISG 50 at my headquarters? Answer: Yes, it can! Please make sure your gateway device supports DHCP option 66 and 67 in order to received DHCP response back from ISG50 over the Internet.

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