Guarantee Of Performance - Krups COFFEE TIME PLUS Instruction Book

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GUARANTEE OF PERFORMANCE
This fine KRUPS product is manufactured according to a rigid code of quality
standards, and, with a minimum of care, should give years of satisfying service.
However, should the need arise for repairs or for replacement parts (within or
after the warranty period), please do as follows for the most convenient, fastest
service.
Note the type number of your KRUPS appliance. You will need this information
when calling our Customer Service Department, Type"" 136. ""137.
For parts orders or any other questions on how to operate your KRUPS product,
call our CUSTOMER SERVICE DEPARTMENT toll free (Monday through Friday
[except holidays] from 9AM until4PM Eastern Standard Time) 1-800-526-5377
(in New Jersey call [201] 767-5600).
For warranty and after-warranty service, send your KRUPS appliance to:
KRUPS Customer Service
ROBERT KRUPS, North America
7 Reuten Drive
CLOSTER, New Jersey 07624
Pack up your appliance carefully to avoid damage in shipping and be sure to
provide us with the following information:
A. Your name and address and type number of the appliance on the outside
wrapping of the packaging.
B. Tape a brief note to the body of the maChin! indicating:
how long you own it;
the possible defect.
* *
IMPORTANT: ONLYSEND THE DEFECTIVE APPLIANCE. KEEP ALL
REMOVABLE PARTS AT HOME TO AVOIDFURTHER DAMAGE IN
TRANSPORT!
*
We will repair or replace your KRUPS product without delay and send it back to
yOUwith no charqe for shippinQ (if you send us a receipt for the regular UPS or
Parcel Post charges, we will even reimburse you for shipping charges, within or
after the warranty period).
On all repair work to be done after the warranty period, our Customer Service
Department will bill you for material and labor only.
Do not return your appliance to the store. The KRUPS Guarantee of Perfor-
mance program has been designed to provide you with the best possible ser-
vice using genuine KRUPS parts.
All repair work and replaced parts will carry an extended gO-day-warranty.