Troubleshooting Guide - Brookstone 8" Digital Picture Show Instruction Manual

TRoUbleshooTInG GUIDe

problem
Music is not playing
with my Slide Show.
My rotated photo
goes back to its
original orientation
when I exit out of
Photo Full Screen.
My photos are not
playing in the order
I want them to play.
My frame's screen
is frozen and the
frame will not
perform functions.
possIble cause
Slide Show Music
is not on.
There are no music
files on the internal
memory, media card
or flash drive.
Media card or flash
drive is inserted into
the frame.
Files are not named
correctly for the frame
to order them.
Files are in folders
on the frame drive.
The Slide Show Order
is set to "Random. "
38
(continued)
actIon
Turn Slide Show Music
on (see page 25).
Make sure there are music
files on the internal memory,
media card or flash drive.
Rotated photos will not be
saved when viewing photos
on a media card or flash drive.
Only photos on the internal
memory will be saved when
they are rotated.
The frame will order
files numerically, then
alphabetically. A common
mistake is to name the files 1,
2, 3, 4, 5, 6, 7, 8, 9,10. In this
case, "10" would come after
"1" and before "2" because
of the "0". The best way to
order them numerically is, "01",
"02", etc...
The frame does not recognize
folders when ordering files.
Change the Slide Show
Photo Order to "Normal. "
See page 14.
Disconnect and reconnect the
adapter from the frame. Press
and hold the power button for
3 seconds to turn the frame
on. The frame should resume
normal operation.