Troubleshooting - Hamilton Beach Big Mouth 70570C User Manual

840174100 ENnv07.qxd 6/11/08

Troubleshooting

POTENTIAL PROBLEM
Unit does not operate
on any speed or Pulse.
Food is not chopped,
sliced or shredded
uniformly.
Unit stops and will
not come back on.
Unit has a burning smell.
Motor seems weak.
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PROBABLE CAUSE
• Is the unit plugged in? Does the outlet work?
• Are the bowl, bowl lid, and food chute lid all locked in place? See How to Use sections.
• Packing too much food in the food chute, or pushing too hard on the food pushers may cause the
processed food to be irregulary sliced or shredded. Refer to the food processing charts for recommend-
ed sizes and quantities.
• Are the bowl, bowl lid, and food chute lid all locked in place? They may have moved slighty during pro-
cessing. See How to Use section.
• Is the outlet still working? Check it by plugging in a working lamp or other appliance. You may have
overloaded the circuit and blown a fuse or tripped the circuit breaker.
• Turn unit OFF , allow to stand for 3 to 4 minutes, then turn back ON. If none of these suggestions correct
the problem, DO NOT attempt to repair the unit. Call the Customer Service number to get the name of
your nearest Authorized Service Center.
• There may be a residue left on the motor from the manufacturing process, causing a slight odor during
initial use. This will go away. If a strong odor or any visible smoke appears, unplug unit and IMMEDI-
ATELY and call the Customer Service number.
• Are you using the recommended food size and quantity to be processed? Refer to the Food Processing
Charts for recommended food sizes and speeds.
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