Thuraya FDU-3500 User Manual
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Thuraya FDU-3500 User Manual

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FDU-3500

USER GUIDE

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Summary of Contents for Thuraya FDU-3500

  • Page 1: User Guide

    FDU-3500 USER GUIDE...

  • Page 2: Table Of Contents

    4.2.6. Connecting FDU-3500 to Power Supply Adapter 4.2.7. Connecting Extension phone to FDU-3500 4.2.8. Connecting Group 3 Fax Machine to FDU-3500 4.2.9. Connecting a PC to FDU-3500 through USB port or DTE port 4.2.10. Docking Thuraya Handset in FDU-3500 4.2.11. Undocking Thuraya Handset from FDU-3500 5.
  • Page 3 7. Receiving/Sending Data Calls 7.1.1. Receiving Data Calls 7.1.2. Sending Data from PC 8. GmPRS Connection 9. Charging Thuraya Handset Battery 10. Code Locking Function 10.1. How to set up the code-locking function 10.2. How to make a call 10.3. In the case of Forgetting the PIN Code 11.

  • Page 4: Introduction

    1. Do not connect FDU-3500 with other products such as PSTN or a general telephone line. 2. Please check the software version of the Thuraya handset. If the version is old, you may not be able to dock your handset with FDU-3500. In this case, you must first upgrade the Handset software by using the software provided on the CDROM included in the product gift box.

  • Page 5: Installation Instructions

    User’s Manual and Additional Battery 3. Installation Instructions After unpacking, please make sure that FDU-3500 and all its accessories are fully ready for installation. Please read the instructions carefully. If you encounter any difficulty in installation, contact your Service Provider for assistance.

  • Page 6: Installing Satellite Antenna

    1. Mount the antenna onto any suitable fixture (mounting pole or wall) on the rooftop using the mounting brackets and bolts provided. The antenna should be facing skywards in the direction of the Thuraya satellite at the correct angle. The angle can be adjusted using the angular information provided on the mounting adapter.

  • Page 7: Installing Gps Antenna

    The RJ-11 cable should be 2-wire inner at both ends. 4. Getting Started FDU-3500 is intended to be used as a desktop or wall-mounted phone while the Thuraya handset is docked. Slots are provided at the base of the unit to allow FDU-3500 to be hooked securely to a wall.

  • Page 8: Connection Interface

    4.2. Setting up FDU-3500 4.2.1. Fixing Docking part of FDU-3500 FDU-3500 supports docking with the two types of Thuraya handset (SO-2510 and SG-2520). Please check the type of Thuraya handset and then fix the docking position for your FDU-3500. ㅣ Thuraya...
  • Page 9 Switching from SO-2510 to SG-2520 When FDU-3500 is released by the manufacturer, its docking area is set for SO- 2510. If you want to use SG-2520, you must follow the procedure below to change the position of the docking area.

  • Page 10: Using Fdu-3500 As A Desktop Item

    FDU-3500. 4.2.3. Using FDU-3500 as a wall mounted unit FDU-3500 can be fixed on the wall by using the brackets. Slots for brackets are provided on the back of FDU-3500. 1. Find an appropriate location on the wall for placing FDU-3500 as a mounted unit.

  • Page 11: Connecting Gps Antenna

    4.2.6. Connecting FDU-3500 to Power Supply Adapter Plug the Power Supply Adapter connector into the DC IN connector on FDU-3500. Use the other end of the Power Supply Adapter to connect FDU-3500 to the main power source. 1. Connect the DC plug of AC/DC power adapter to FDU-3500, and AC power cord to AC/DC adapter.

  • Page 12: Connecting Extension Phone To Fdu-3500

    (or DTE interface) of FDU-3500. Note To use USB interface, install the USB driver for FDU-3500 in the PC. USB driver is included on the Utility CD which is provided with the product. Contact your Service Provider to check for Data service on the SIM card.

  • Page 13: Docking Thuraya Handset In Fdu-3500

    In FDU-3500, a locker device is installed for mechanical locking. Thuraya handset will be undocked only when the locker is released. First, find the status of FDU-3500 locker device. If the locker is locked, unlock it and carry out the next step: 1.

  • Page 14: Receiving/Making Voice Calls

    7. Adequate GPS location information is shown in the Thuraya handset display. Important When FDU-3500 is switched on, it will take up to ten seconds to reach the normal working condition. FDU-3500 is functional only when Thuraya handset is docked. For all operations Thuraya handset should be docked into FDU-3500.

  • Page 15: Making Calls

    5.2. Making Calls You can use FDU-3500 to make outgoing calls. Make sure FDU-3500 is activated before proceeding with the call. Calling from the Speakerphone Calls from Speakerphone can be made by: 1. Dial the destination number using Thuraya handset keypad.

  • Page 16: Transferring Calls

    5.5. Volume Control You can control the volume of the speakerphone, auxiliary handset and ringer tone using the Volume Up and Volume Down button on FDU-3500. You can also control the volume of the extension phone using the and # button on the extension phone.

  • Page 17: Muting Microphone During Speakerphone Call

    You will be able to hear the caller at the other end, but he/she will not be able to hear you. Note Whenever a call is muted, the mute LED on FDU-3500 will glow steadily. Muting a speakerphone call Press the Mute button on FDU-3500 once.

  • Page 18: Receiving/Sending Fax Message

    3 Fax machine connected to the RJ-11 interface or through a PC connected at the USB or DTE interface of FDU-3500. For sending a fax through PC, your PC should have appropriate PC Fax software installed.

  • Page 19: Receiving/Sending Fax Through Pc

    Fax, select “Thuraya Mobile Phone” or “Standard 19200 Modem” as a modem. 6.2.1. Receiving Fax 1. Dock Thuraya handset in FDU-3500. 2. Connect the PC to the USB or DTE interface of FDU-3500. 3. Switch ON FDU-3500. 4. Activate the fax software.

  • Page 20: Receiving/Sending Data Calls

    7. Receiving/Sending Data Calls You can use FDU-3500 to receive and make data calls. You can do this through a PC connected at the USB or DTE interface. To receive/make data calls by a PC, appropriate data communication software should be installed on the PC.

  • Page 21: Gmprs Connection

    8. GmPRS Connection With FDU-3500, you can access Thuraya’s GmPRS network. Use the USB port or DTE port to connect FDU-3500 to your PC. Setting a phone connection modem to access Thuraya’s GmPRS network 1. Select “Control PanelPhone and Modem OptionModems” and then set a port by adding the “Standard 33600bps Modem”...
  • Page 22 Control panel  network connections  create a new connection 3. Select “Control Panel  Network Connections  Create a new connection” to automatically execute the “New Connection Wizard”. Follow the procedures below tocreate a phone connection. (Make sure to enter “*99#” for “Phone Number to Dial”) ㅣ Thuraya...
  • Page 23 5. Double-click the newly generated phone connection icon to execute phone connection. Select “Properties  General  Configure” and then set “38400” for “Maximum Modem Speed”. 6. Select “Internet Protocol Properties” again and then select “Obtain an IP address automatically”. Enter “85.115.64.64” for DNS Server Address. ㅣ Thuraya...

  • Page 24: Charging Thuraya Handset Battery

    When the Thuraya handset is docked and the FDU 3500 is switched ON, FDU_3500 will start charging the battery. The charging status will be blinking by the red LED on top of FDU-3500. Once the Thuraya handset is fully charged, the BATT LED will turn to “always on”.

  • Page 25: Code Locking Function

    10. Code Locking Function Extension phone is used for code locking function which is supported by FDU-3500. This code locking function is operated by entering passwords. This function is not for Thuraya handset connection but for FDU-3500 which has a code-locking function.

  • Page 26: How To Make A Call

    DTE Interface 10.3. In the case of Forgetting the PIN Code If you forget the PIN Code that have you set up, you should reset FDU-3500 by visiting the service center. In order to avoid forgetting the PIN Code, it is recommended to write it down in a diary/notebook.

  • Page 27: Troubleshooting

    FDU-3500. Unauthorized antennas, cables and cable length modifications, or attachments could damage FDU-3500 and may violate the relevant regulations, causing loss of performance and radio frequency (RF) energy above the recommended limits. If your FDU-3500’s antenna gets damaged, please take it to an authorized Service Provider.

  • Page 28: Common Problems

    12.3. Common Problems •Thuraya handset is undocked properly. •Thuraya handset is switched OFF. •There is not enough satellite signal strength (indicated in Thuraya handset display. •There should be a minimum two bars present. Otherwise, adjust the antenna properly).

  • Page 29: Led Indications

    If Extension phone is not working, try the Auxiliary handset of calls FDU-3500 and confirm if its working. If you can make a call with the auxiliary handset of FDU-3500, then check Extension phone. The auxiliary handset Check whether the auxiliary handset is connected properly.

  • Page 30: Warranty

    Limited Warranty is non-transferable in nature. Warranty Coverage and Service Thuraya warrants all new FDU-3500 handsets to be free from defects in material and workmanship under normal use and wear, for a period of one year (1 year) from the date of purchase.

  • Page 31: Specifications

    This Warranty does not cover the following Thuraya will not be responsible for products or accessories not manufactured or provided by Thuraya. Thuraya will not take responsibility for the failures caused by misuse, accident, alteration or neglect, removal or repair, neglect or failure to follow instructions as to installation and maintenance, fire, flood or other natural calamities.

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