Trouble Shooting - Visture V4 User Manual

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Trouble shooting

In seldom conditions, the device might not work properly due to the
misusage or firmware; VISTURE has below solution as reference and
will also release new firmware regularly to improve user experience:
Touch panel can not work accurately
Solution: When the battery gets low to 10% or less, the touch panel
might not work accurately, the device needs recharge.
Can not wake the V4 up from the sleep mode
Solution: Long press the power button to power off the device
forcibly and then restart
3G USB dongle can not work
Solution: Go to the setting to check whether the 3G mode power
switch is on, if no, activate it. Check the 3G modem config and make
sure the SIM is compatible with the 3G modem.
Device switches off accidentally or can not power on
Solution: Battery might be empty or getting close to empty,
recharge the device for 5~8 hours then power on.
Operation become slow and can not run the app efficiently
Solution: There might be too many apps run in the background
which occupy too much RAM. Click on the "Task manager" app and
stop the unnecessary apps.
Tablet can not boot completely and stay in the "Android" icon
Solution: Power off the device and reload the FW into the device.
About how to reload the FW please refer to the Web site Support.
Thanks for your purchasing of the Visture device, if there are issues
need support, you can Email: aftersales@visture.com
www.visture.com
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