Troubleshooting - Advent Touch Print All-in-One Printer User Manual

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Troubleshooting

Some problems can be resolved quickly by power cycling the printer: Turn off your printer,
wait five seconds, then turn on the printer.
Quick links for troubleshooting
Go to...
adventprintersupport.custhelp.com
adventprintersupport.custhelp.com/app/
go/aiodownloads
adventprintersupport.custhelp.com/app/
go/inkjetnetworking
adventprintersupport.custhelp.com/app/
go/manuals
adventprintersupport.custhelp.com/app/
go/contact
For...
– answers and resources, use Search or
select a support category.
– error codes/messages, use the error code
or message in the Search field.
– help with hardware issues.
the latest software and firmware.
answers about wireless networking.
instructions and recommended system
requirements; see the Extended User Guide
for your printer.
issues you cannot resolve, provide:
– printer model (located on the front of the
printer)
– Advent Service Number (located inside
printer when you open the access door)
– computer model, operating system, and
version of ADVENT All-in-One Printer
Software
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