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Planet II
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3
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Conditions of Guarantee
1. For the guarantee to be carried out, all products must be delivered to IJOY
perfectly packed, preferably in its own original packing, with all accessories, user
manuals and drivers that the packaging would originally contain. Otherwise, IJOY
will not be held responsible for damages that might occur during transportation.
2. To be able to carry out the guarantee it will necessary to have a copy of the proof
of purchase, preferably with a copy of the original bill.
3. The repair of the products will be carried out according to the problem reported by
the client; therefore it is essential that the client indicates in a clear form and in the
most specific way possible where the problem lies, to be able to solve it in the
correct manner. In the case that there is not problem with the product a diagnosis
and transportation charge can be applied.
4. The client must have carried out a security copy of the data as during the
reparation process there exists the possibility that such data may be lost and/or
erased. In any case IJOY will not be held responsible for the loss of data
contained in hard drives, as well as any other non –original accessory, might there
be batteries , memory cards, CD´s DVD´s, etc.
5. In the case that there is no possibility of repair of the product, it can be replaced by
another one of similar or superior characteristics, taking into consideration the
state in which the product is received, such as usage marks , scratches, etc. In
any case the product returned to the customer will have been tested to be
functioning correctly.
6. The Guarantee will only cover errors caused by deficiencies in manufacturing, and
does not therefore cover damage caused by mis-use, modifications or damages
caused by accidents of any nature of caused by the client. The guarantee does
not cover: Accessories, pieces exposed to normal wear and tea. The Guarantee
will not be valid when the product is not used for the purpose for which it was
originally conceived.
7. In the case of TFT, there exists what are known as dead pixels or bright dots (due
to the complexity of the manufacturing process), in such cases, there exists a
maximum limit permitted by law (ISO 13406/02) that allows this not to be
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