Chapter 9. Troubleshooting - Apacer Technology Audio Steno AU232 User Manual

3. Press
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Chapter 9. Troubleshooting

If a malfunction is experienced, check the following.
Problem
Power will not turn on
Power automatically turn off
The screen will not turn on
Playing is disabled
No music or sound
Connection to PC is disabled
Abnormal Play Time Displayed
while playing
Actual memory capacity is
different from what is listed
on package
Abnormal wording or file name
display
10
key save and exit.
Power will not turn on if the AAA battery is not well
placed in right direction.
The power is automatically turned off when the
battery is low or running out. Please replace a new
one.
The screen may not be visible under direct
sunlight.
Check if you have selected the "Power Save"
setting.
Check if the desired file has been saved in the
memory.
Check if the music file is correct or the format is
not supported.
Check if there is enough battery power.
Check if the volume is not reduced to the 0 level.
Check that the earphones are connected well
and keep the earphones clean.
Corrupted music files may result in unplayability,
please confirm the integrity of the files. Re-
format the disk.
Insert the USB cable well after the power is
turned on, or plug in the player again via USB
cable.
Correctly reinstall the driver again.
Check if that the file is in VBR (Variable Bit Rate)
format
Small discrepancies are due to different file formats
and algorithms used by various operating systems.
Make sure that you have selected the correct
language.
Causes