Warranty; Limited Warranty - Emerald Spa Great Lakes Spa 2008 Owner's Manual

GREAT LAKES SPAS

LIMITED WARRANTY

Emerald Spa Corporation, manufacturer of Great Lakes Spas, ("Emerald Spa Corporation") extends this Limited Warranty solely to the original consumer
purchaser of any Great Lakes Spa manufactured in the U.S.A. and installed in the U.S.A. or Canada after July 1, 2006.
TEN-YEAR STRUCTURAL WARRANTY
Emerald Spa Corporation warrants (parts and labor) the spa shell against water loss due to defects in the spa shell for a period not to exceed the lesser of
ten (10) years from the date of purchase or ten (10) years six (6) months from the date of manufacture.
FIVE-YEAR SURFACE WARRANTY
Emerald Spa Corporation warrants (parts and labor) the spa surface against cracks or blisters caused by defective materials or workmanship for a period not
to exceed the lesser of five (5) years from the date of purchase or five (5) years six (6) months from the date of manufacture. Excluded from this warranty
are the cosmetic damages or conditions arising from abuse, misuse, normal wear or acts of God.
THREE-YEAR COMPONENT WARRANTY
Emerald Spa Corporation., warrants the mechanical equipment, plumbing, fittings, and controls against defects in workmanship for a period not to exceed
the lesser of three (3) years from the date of purchase or three (3) years six (6) months from the date of manufacture. Damage caused by improper electri-
cal hook-up or wiring voids the warranty. Travel, trip, or mileage costs are not covered under this warranty and service travel charges will be assessed to
the purchaser by the dealer. Notwithstanding anything in this paragraph to the contrary, Emerald Spa Corporation warrants stainless steel components for
the earlier of one hundred eighty (180) days from the date or purchase or two (2) years from the date of manufacture.
EXTENT OF WARRANTY
This warranty extends only to the original "consumer" purchaser of the spa as that term is defined in the Magnuson-Moss Warranty Act, 15 USC Section
101, as amended. This warranty terminates upon: (1) transfer of ownership of the spa; (2) rental of the spa; (3) rental of the premises where the spa is
located; or (4) commercial or public use of the spa. Warranty coverage shall not extend for any reason beyond the stated periods.
WARRANTY PERFORMANCE
In the event of any malfunction or defect covered by this warranty, contact the authorized dealer from whom you purchased your spa. All service work
must be performed by an authorized dealer or an authorized agent of Emerald Spa Corporation. In the event there is not an authorized dealer or repair firm
in your area, the spa can be returned pre-paid freight (you pay) to Emerald Spa Corporation for evaluation and, if necessary, repair of the defect. Emerald
Spa Corporation will then ship the spa back to you pre-paid (Emerald Spa Corporation pays) upon completion of the repair. In the event the spa needs to
be returned to Emerald Spa Corporation for repair, contact Emerald Spa Corporation in advance at: 4150 East Paris Avenue, Kentwood, Michigan, 49512,
phone number: (800) 766.7727, for packaging and shipping instructions. In addition, Emerald Spa Corporation reserves the right to inspect or designate a
person to inspect any part that is claimed to be defective and covered by this warranty. For any warranty service of components, Emerald Spa Corporation
reserves the right to choose at its option repair of the problem or a replacement of the defective component. You are responsible to provide adequate ac-
cess to the spa, equipment, and plumbing. Emerald Spa Corporation, its dealers or agents will not perform service on spas where conditions are unclean,
unsafe or potentially unhealthy due to abuse, neglect, or improper maintenance. With regard to spa surface warranty repairs, cracks or blisters will be re-
paired so as to prevent damage to or leakage from the spa shell. No warranty is made that the color or texture of the repair will match the original surface.
Emerald Spa Corporation reserves the right to substitute a part or component of equivalent value, either new or reconditioned, and any such repair or re-
placement shall assume as its warranty only the remaining portion of the warranty on the original product. Travel, trip, and mileage costs are not covered
under this warranty and these charges will be assessed to you.
ACTS INVALIDATING WARRANTY
This warranty is void if the spa has been subject to alteration, misuse or abuse, or if any repairs to the spa are attempted by anyone other than an authorized
representative of Emerald Spa Corporation. Alteration shall include but is not limited to any component or plumbing change, electrical conversion, or the
addition of any non-approved sanitation or water purification device or heating system, which contributes to a component or unit failure, or unsafe opera-
tion system. Use of the spa in an application for which it is not designed will void this warranty. CORROSION OR DEGRADATION TO THE SPA
SHELL, SURFACE, FITTINGS, STAINLESS ACCENTS, ELECTRONICS, PUMP AND ALL OTHER COMPONENTS THAT ARE CAUSED BY
IMPROPER USE OF CHEMICALS AND/OR WATER TREATMENT ARE NOT COVERED UNDER THIS WARRANTY. Damages caused by the
following also void this warranty: operation of the spa at water temperatures outside the range of 50 degrees F. to 104 degrees F.; dirty, clogged or calci-
fied filter cartridges; a defective Support System (must be on a solid, flat, level surface); harsh chemicals which are not recommended by the plastic manu-
facturer which come into contact with the spa surface; allowing undissolved spa sanitizing chemicals to come into contact with the spa surface; improper
water chemistry maintenance; allowing the spa to remain uncovered in direct sunlight; freezing conditions; moving or relocating the spa; improper electri-
cal hook-up or wiring; and acts of God or other damages caused to the spa which are outside the control of Great Lakes.
DISCLAIMERS
Any implied warranties arising out of your purchase of the spa, including but not limited to the implied warranties of merchantability and fitness
for a particular purpose, are limited in duration equal to the duration of the applicable warranty stated above. Emerald Spa Corporation shall
not be liable for loss of use of the spa or other incidental or consequential costs, expenses or damages, which may include but are not limited to,
the removal of or reinstallation of a wall, deck or other fixture, water leakage, costs of shipping or packaging, applicable taxes, or the payment of
any costs or expenses of disassembly, removal, or reinstallation of the spa or any part. Under no circumstances shall Emerald Spa Corporation or
its representatives be held liable for injury to any person or damage to any property, however arising, even if caused by Emerald Spa Corporation
or its representatives' negligence. Some states do not allow limitation on how long an implied warranty lasts, and some states do not allow the exclusion
or limitation of incidental or consequential damages, so these limitations or exclusions may not apply to you. These warranties give you specific legal
rights, and you may also have other rights, which vary from state to state. No distributor, salesperson, dealer, retailer, or other representative of Em-
erald Spa Corporation other than its President in writing has the authority to alter or change these warranties either orally or in writing.
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