Page 2
25 Year Limited Warranty To place the equipment under warranty, the warranty registration card must be completed and returned by the original owner to the warrantor, Hague Quality Water International, within 30 days of installation. 4343 South Hamilton Road. Groveport, OH 43125. Coverage This warranty covers specified parts of the Hague WaterMax Reverse Osmosis Appliance delivered to the original owner...
Contents OWNER INFORMATION...4 General Information ...4 Service Log ...5 Introduction to Reverse Osmosis ...6 How Your Appliance Works...8 WQA–Performance Data Sheet ...10 Fact Section for Pentavalent Arsenic Treatment Appliances...12 INSTALLATION AND MAINTENANCE INFORMATION ...13 Checklist Before Installation...13 Installation Tool List ...14 Installation Diagram ...15 Typical Flow Diagram...16 Booster Pump Retrofit Diagrams...17...
WNER NFORMATION General Information Congratulations this guide to attain the maximum benefit from your appliance. As an owner, you may find the first few pages to be the most helpful in solving your needs. If you have trouble with the operation of your appliance, see Troubleshooting in the back of this manual or contact your independent Hague dealer.
Service Log Services We recommend that you have your local independent Hague dealer service this appliance. Important: Meeting operational maintenance and replacement requirements are essential for this product to perform to specifications. Hague recommends that the storage tank be drained weekly to maintain highest quality water.
Introduction to Reverse Osmosis Reverse Osmosis (RO) operates by removing contaminants from water at the molecular level. By using your household water pressure to squeeze your water against a special membrane, water molecules are separated from impurities. Rejected dissolved solids are automatically rinsed down the drain leaving only high-quality, delicious water for you to use.
Page 7
Introduction to Reverse Osmosis, Cont. The storage tank will store between two and three gallons of water. Note: The storage tank will operate in either a horizontal or a vertical position to permit convenient placement under your sink. Additional tanks may be added to your appliance to provide more storage, space permitting. Your WaterMax ®...
How Your Appliance Works Your WaterMax ® Drinking Water Appliance has been designed as a complete, self-contained appliance using three stages of primary filtration and separation. The frequency in which membranes and filters should be replaced depends upon the quality of the water that enters the appliance (feed water). Meeting operational maintenance and replacement requirements are essential for this appliance to perform to specification.
How Your Appliance Works, Cont. Second Stage—The Reverse Osmosis Membrane The semi-permeable RO membrane separates the remaining suspended solids and most of the dissolved solids from the water molecules. Remaining impurities are washed down the drain. Maintenance The RO membrane is critical for effective reduction of total dissolved solids. The product water should be tested periodically to verify that the appliance is performing satisfactorily.
WQA–Performance Data Sheet 4343 South Hamilton Rd. Groveport, OH 43125 614-836-2115 Our H3000 and H3500 Reverse Osmosis Drinking Water Appliances have been tested and conform to NSF/ANSI Standard 58. The water treatment performance for specific claims are substantiated and verified by the “Reduction Performance”...
Page 11
WQA–Performance Data Sheet Reverse Osmosis / Activated Carbon Drinking Water Appliance General Operation Limits Model H3500 Membrane Type Production, GPD (LPD) 20 (76) Production, WQA gpd (LPD) 13 (49) Efficiency Rating 17.9% Recovery Rating 21.4% Pressure, Min-Max, psig 30-100 Temperature, Min- Max, Deg. F 40°-113°...
Fact Section for Pentavalent Arsenic Treatment Appliances Arsenic (As) is a naturally occurring contaminant found in many ground waters. It generally occurs in two forms (valences or oxidation states): pentavalent arsenic (also known as As(V), As(+5), or arsenate) and trivalent arsenic (also known as As(lll), As(+3), or arsenite).
NSTALLATION AND Checklist Before Installation Refer to this checklist before installation. WaterMax ® H3000 and H3500 are designed for chlorinated municipal water supplies. A WaterMax ® Water Softener or additional types of pretreatment are highly recommended should your water not meet water quality or characteristics standards. Should you have any questions about your water not meeting these standards, contact your Hague dealer.
Installation Tool List The following are the tools you will need for installation. Recommended Tool List 1/4-inch High-speed drill bit 7/16-inch High-speed drill bit 1/2-inch High-speed drill bit, with 3/8-inch shank (for non air gap spigot) 1-inch High-speed drill bit with 1/2-inch shank (for air gap spigot) 1/2-inch Drill motor (for 1-inch high-speed drill bit) 1/2-inch Open-end wrench...
Installation Diagram ® WaterMax H2000, H2500, H3000, H3500, LC30, LC50, LC100, LC50P, and LC100P Notes: For maximum flow, keep yellow tubing to tank and blue tubing to spigot as short as practical. Install feed water line on COLD WATER LINE ONLY. Installation procedures for the WaterMax WaterMax RO Owner’s Manual Figure 2: Installation Diagram...
Installation Steps and Start-Up Procedures We recommend that you have your local Hague dealer install and service this appliance. Warning: Installation of this appliance must conform with state and local plumbing and electrical codes, laws, regulations and the instructions provided with this appliance. Failure to install as instructed will void the product warranty.
Page 19
Installation Steps and Start-Up Procedures, Cont. Install the Spigot Assembly Step 3 The most convenient installation would allow the use of an existing spray attachment hole. If the spray attachment hole is not available, then follow the basic procedures outlined below. Drilling a stainless steel sink: Mark the sink location for the center of the faucet.
Page 20
Installation Steps and Start-Up Procedures, Cont. Prepare the RO Air Gap Spigot Assembly for Installation Step 4 Using the diagram in Figure 6, assemble the Air Gap Spigot with all the components except the slot washer. Begin with the escutcheon, followed by the rubber gasket, spacer, flat washer, 9/16-inch nut, and 3/8-inch spigot adapter.
Page 21
Installation Steps and Start-Up Procedures, Cont. Install the Feed Water Supply Valve Step 5 For Installation with Standard Angle Stop Water Supply Valve Shut off the water at the angle stop valve. Use a 5/8-inch open-end wrench to loosen the compression nut on the angle stop riser tube. Install the Feed Water Supply valve onto the angle stop.
Page 22
Installation Steps and Start-Up Procedures, Cont. Install the Drain Saddle Assembly tep 6 The drain assembly should be installed above the P-trap on the vertical or horizontal tailpiece. (See Figure 10.) Position the drain saddle in the desired location, mark the spot to be drilled, and remove the saddle.
Page 23
Installation Steps and Start-Up Procedures, Cont. Mount the Reverse Osmosis Appliance tep 7 Mount the RO Appliance on the cabinet wall using the screws supplied. Leave 3 inches below the bottom of the filter housing for clearance when changing filters (See Figure 2). Start-Up Procedure tep 8 Check all connections to ensure they are tight, with locking clips in place.
Changing Filters When replacing the primary filter of any RO appliance equipped with a permeate pump, be sure to follow the purge procedures exactly. Failure to do this may result in premature failure of the permeate pump due to an “air locked”...
Page 25
Changing Filters, Cont. Open the tank valve to allow the shutoff valve to open and resume normal operation of the RO. If the permeate pump does not begin to cycle, lift up on the black handle of the dispensing spigot and let the water run until the permeate pump begins to cycle.
Page 26
Changing Filters, Cont. Changing the Membrane We strongly recommend that you seek the services of a Hague dealer to change your RO membrane, as well as perform a complete check-up and re-sanitize your appliance. Be sure to order the proper type of membrane for your appliance: CTA or TFC. See Assembly and Parts, RO Assembly.
Sanitizing the WaterMax Sanitize the RO assembly and storage tank during installation and when replacing filters to prevent bad taste and odor in the drinking water. Common household chlorine bleach (5.25% - unscented) is suitable for this purpose. Hint: Before you sanitize an RO appliance that has been in operation in a customer’s home, the customer may wish to draw off some drinking water into a pitcher.
Page 28
Sanitizing the WaterMax Option 1 Close the feed water valve and open the RO spigot to drain any water from the storage tank. The tank should be light when picked up. If the tank is heavy, leave the spigot open; use a tire pump and pump air into the tank to displace the water.
Assembly and Parts Feed Water Service Valve Assembly Part # 200540 Feed Water Service Valve Assembly 200200 1/4-inch Locking clip WaterMax RO Owner’s Manual Figure 13: Feed Water Assembly Description 11/11/2009 Quantity...
Page 30
Assembly and Parts, Cont. RO Air Gap Spigot (Lead Free) Part # 202310 Filter housing wrench 200350 Air gap spigot assembly 200360 Spigot adapter, 3/8-inch x 7/16-inch J.G. 200199 Locking clip, 3/8-inch 10271 Spigot rebuild kit WaterMax RO Owner’s Manual Figure 14: RO Air Gap Spigot (Lead Free) Description 11/11/2009...
Page 37
Assembly and Parts, Cont. RO Parts (Top/Back View) Part # J138-4 1/4-inch Check valve 200200 Locking clip, 1/4-inch 202356 Reducing tee, 3/8-inch x 3/8-inch x 1/4-inch (Plastic) 200910 1/4-inch x 5-foot tubing, red 200900 1/4-inch x 5-foot tubing, black 200920 3/8-inch x 5-foot tubing, blue 200930 3/8-inch x 5-foot tubing, yellow...
Page 38
Assembly and Parts, Cont. Storage Tank Assembly Part # 201140 Tank shutoff valve, 3/8-inch x 1/4-inch, plastic 200199 3/8-inch Locking clip 200100 RO storage tank, 3.1 gallon capacity, black 200030 Tank stand, plastic WaterMax RO Owner’s Manual Figure 19: Storage Tank Assembly Description 11/11/2009 Quantity...
Page 39
Assembly and Parts, Cont. Parts-Booster Pump Kit P/N PAB6800KIT Part # PAB6800 Booster pump PAT115 Transformer, 24VAC PAW260 Pressure switch 200910 1/4-inch x 5-foot tubing, red WaterMax RO Owner’s Manual Figure 20: Parts-Booster Pump Kit Description 11/11/2009 Quantity...
Troubleshooting Problem High product water TDS Membrane expended Membrane attack by chlorine (Not applicable to CTA element) Check valve failure Insufficient brine flow rate-screen of flow restrictor pressure/control plugged A clogged pre-filter creates pressure drop and low brine flow Feed pressure too low Insufficiently flushed Carbon Post-Filter cartridge Increase in feed water TDS...
Page 42
Troubleshooting, Cont. Problem Bad tasting water Increase in product TDS Carbon Post-Filter exhausted Tank and appliance contaminated Tank contaminated Tank diaphragm slipped Carbon Post-Filter cartridge not flushed completely Cloudy water Dissolved air in feed water, which is concentrated in product water Cloudy ice cubes Increase in product TDS Dissolved air in feed water which is...
RO Specifications H2000 Model Part # 2056U Membrane Production Rates Gallons per day Liters per day 60.5 WQA GPD WQA LPD Water Pressure 40–100 (Min-Max) Water Temperature 40–85 Degrees, F (Min-Max) Chlorine Tolerance 0.5–1.5 (ppm) Max. Hardness (Gr. pg) Max. Iron (ppm) <...
Page 48
Reverse Osmosis Appliance The WQA Gold Seal assures that this product has been tested and validated by the Water Quality Association. This validation assures that all electrical components are UL or CSA listed and all components that are in contact with the treated water are FDA or NSF listed. Hague Quality Water, Int’l 4343 South Hamilton Road, Groveport, OH 43125 Phone: 614-836-2115 x Fax: 614-836-9876...