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Troubleshooting
If you see this on the screen:
Try this:
Updating
XM is updating your XMp3 radio with the latest encryption code.
Wait until the update is done.
OR
You may be trying to tune to a channel that is blocked or
unavailable. Tune to another channel.
Channel Unavailable
Tune to another channel; the one you're trying to access is not
available.
All Recording Features Not Available
Activate your XM subscription to be able to record XM
programming on your XMp3 radio.
This Channel Not Available for
Do nothing. Recording is restricted by the content owners.
Recording
This Program Not Available for
Do nothing. Recording is restricted by the content owners.
Recording
Connect to XM Antenna Within 30
You must receive a live XM signal for at least 8 hours a month to
Days to Avoid Interruption in
authenticate your XM subscription.
Listening to XM Recordings
Please Connect to XM Antenna to
Select "Live XM" and make sure you get a strong signal.
Confi rm Valid Subscription
Activation Required for Playback
Activate your XM subscription.
SD Card Error
Check to see whether the microSD card is too full; if so, delete
fi les so that at least 32 MB of memory is available.
Check whether the microSD has been formatted correctly; if not,
reformat the microSD card using your PC.
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If this happens:
Try this:
XMp3 radio shuts off unexpectedly.
Check whether you've set the sleep timer, and set it to "Off , " if
desired. If you're in a car, check whether "Vehicle Mode/Delayed
Power Off " is set, and set it to "Off , " if desired.
There is no power or XMp3 radio shuts
Check the battery level; it may be low. Charge the battery for 8
off quickly.
hours.
You do not receive all the XM
Check that you have not skipped any channels. If you still do not
channels you subscribed to.
receive all channels, your XMp3 may not be properly activated.
Contact XM Listener Care.
No audio.
Check all cables between your XMp3 radio and your stereo
system for a fi rm and secure connection.
No song title or artist name is
The information may not be available or updates may be in
displayed.
progress.
No audio when listening to XMp3
Check that your XMp3 radio and your radio are tuned to the
radio through an FM radio.
same FM frequency.
Audio fades or has static when
Set your XMp3 radio and FM radio to another frequency.
listening through your vehicle's FM
radio.
Controls do not respond.
Check whether the power switch is in the "hold" position. If so,
slide it to the center position to unlock the controls.
The controls still refuse to respond,
Reset your XMp3 radio by removing and re-inserting the battery.
the display does not change, or
the backlight does not turn off as
expected.
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