Microsoft TV Photo Viewer User Manual page 13

If the remote control isn't working:
•
Check that the remote control has fresh batteries installed and that the batteries are
oriented properly.
•
Try moving closer to the Photo Viewer. When you use the remote control, point it
directly at the Photo Viewer.
•
Make sure that bright lights aren't shining directly at the Photo Viewer. Sometimes
bright lights can interfere with the remote control signal.
If a picture is shown on the title page, but it isn't displayed on the TV:
•
Either the picture was deleted from the disk or the picture file has become damaged.
Use the TV Photo Viewer software to re-create the floppy disk.
If you see the message "Unable to read images" on your TV screen:
•
The pictures on the disk may be the wrong size, resolution, or JPEG type, or the disk
may have more than 40 pictures. TV Photo Viewer requires images on the disk to be
640 x 480 baseline JPEG images. Each image must be smaller than 120KB. For best
results, use the the TV Photo Viewer software to put pictures onto floppy disks, so you
don't have to worry about file types and compression settings.
•
The floppy disk may be an unrecognized disk type. Check that the disk is a 1.44 MB
high-density disk (HDD). TV Photo Viewer does not work with other types of disks,
such as low-density disks or Apple Macintosh disks.
•
Physical damage, heat, or magnets may have caused the disk to become unreadable.
Use the TV Photo Viewer software to re-create your album on a different disk.
If some of the images on your disk are not displayed:
•
The image files are most likely in a file format that the Photo Viewer cannot read. Your
Photo Viewer works with floppy disks that have 640 x 480 baseline JPEG images. Each
image must be smaller than 120KB. We recommend that you use the the TV Photo
Viewer software to put your pictures onto floppy disks, so that you don't have to worry
about file types and compression settings.
•
Physical damage, heat, or magnets may have caused some of the files on the disk to
become unreadable. Use the TV Photo Viewer software to re-create your album on a
different disk.
If you see numbers instead of small images in the lower right corner when
you navigate rapidly through the pictures:
•
Some of the files on the disk were modified after the disk was created with the TV
Photo Viewer software. Or, if you chose not to use the TV Photo Viewer software to
create the floppy disk, a small square with a number inside it will always appear
instead of a small image. (The small images are created automatically when you use
the TV Photo Viewer software to create an album on floppy disk.)
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