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INTRODUCTION Congratulations on your WaterFurnace purchase! Thank you for purchasing a WaterFurnace geothermal heating and cooling system. You have joined hundreds of thousands of smart homeowners all over the world who have discovered that geothermal systems are the ulti- mate heating and cooling technology, providing the best combination of comfort, effi ciency, reliability, and safe, clean, quiet operation.
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Warranty Registration Warranty Registration Owner’s Name: In order to receive full warranty benefi ts, Installation Address it is necessary to register your unit. Street: There are two easy ways to register-- City: State/Province: 1. Register on-line at: www.wfi online.info Zip Code/Postal Code: List current Mailing Address if different from above, Street: 2.
TABLE OF CONTENTS Table of Contents WARRANTY REGISTRATION & RECORD ......(tear out card) GEOTHERMAL SYSTEM TECHNOLOGY & BENEFITS ......4 ABOUT YOUR WATERFURNACE SYSTEM .........5-17 How Geothermal Systems Work ............6-9 Typical Installation & Components ..........10-11 Closed Loop Systems ................12 Your Loop Location ................13 Open Loop Systems ................14...
Your investment in a WaterFurnace system will provide you with many years of benefi ts including: Energy Savings WaterFurnace units deliver 3 to 4 units of energy for every 1 unit of energy consumed. Many homeowners experience energy savings from 30% to 60% over other ordinary heating and cooling systems.
ABOUT YOUR WATERFURNACE SYSTEM ABOUT YOUR WATERFURNACE SYSTEM This section includes some detailed information about how geothermal technology works, and how the different compo- nents used in the system work together to provide you with the fi nest comfort system available. You'll fi nd useful informa- tion about the refrigeration process, loop systems, safety, and warranties.
ABOUT YOUR WATERFURNACE SYSTEM HOW GEOTHERMAL SYSTEMS WORK The Interesting Basics… Geothermal heat pumps utilize some of the same technology found in your home's refrigerator. They are both devices that move heat energy. Your refrigerator removes heat from the food and transfers it to the air in your home.
ABOUT YOUR WATERFURNACE SYSTEM Heating Mode During heating, a geothermal system absorbs the heat from the ground via the earth loop. The heating cycle starts as cold, liquid refrigerant passes through the water-to-refrigerant heat exchanger (coax, and also the evaporator during heating).
ABOUT YOUR WATERFURNACE SYSTEM Cooling Mode During cooling, a geothermal system rejects the heat from the indoor air into the earth loop. The cooling cycle starts as cold, liquid refrigerant passes through the air coil (the evaporator during cooling). As the refrigerant fl ows through the air coil, the heat energy transfers from the warm return air to the refrigerant.
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ABOUT YOUR WATERFURNACE SYSTEM Hot Water Assist Many geothermal units installed in homes have an optional feature called a hot water generator. This component re- moves excess heat from the refrigerant circuit and adds it to a hot water circuit in the unit. For more information refer to page 50.
ABOUT YOUR WATERFURNACE SYSTEM TYPICAL INSTALLATION AND COMPONENTS Your geothermal system is actually a collection of components working together to perform the heating, cooling and water heating functions. The basic system includes the unit, power supply, a control component, the water circuit and a distribution method.
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ABOUT YOUR WATERFURNACE SYSTEM Open Loop Components Major components in an open loop/well system include: • Geothermal unit placed on mounting pad • Thermostat • Well & pump • Pressure tank • Supply water piping • Discharge water piping with solenoid valves and fl ow regulators •...
ABOUT YOUR WATERFURNACE SYSTEM Closed Loop Systems Horizontal Loops Horizontal earth loops are used where the space allowed for the loop is not extremely limited. There are various designs of horizontal loops. There is not one type of horizontal loop that is best for every application.
ABOUT YOUR WATERFURNACE SYSTEM Your Loop Location It is strongly recommended that you have a record of the location of your earth loop. Using the grid below, draw a bird’s eye view of the property where the loop is located. Include the house and measurements from various points so that there is no question about the location of the piping system.
ABOUT YOUR WATERFURNACE SYSTEM Open Loop Systems Open Loop or Well Water Systems An alternative to closed loops are open loop systems, also known as well-water systems. If your system is an open loop, it uses water that comes into your home from your well. Water from the well is circulated through the unit whenever the unit is heating or cooling.
ABOUT YOUR WATERFURNACE SYSTEM Safety Warnings WARNING: Equipment used for heating, air conditioning and water heating can cause injury if safety precautions are not observed. These systems generally use a 230 volt power supply which is double the voltage used by other household appliances. Electrical shock from these systems could cause personal injury or death.
“Accessories” are generally external to the unit and include items like thermostats, pumps, humidifi ers, etc. In most cases, accessories supplied by WaterFurnace carry a 5 year warranty. Some warranties do not cover accessories. Contact your dealer to determine the specifi c terms and extent of your coverage.
Your Warranty Registration Card (see tear-out card in the front of this document) must be completed and returned to WaterFurnace International immediately after installation to receive full warranty benefi ts. Upon receiving your warranty registration card, we will mail your Warranty Certifi cate (see sample below). Please read the warranty cer- tifi...
The following section (pages 19 to 27) highlights important information about operating and maintaining your sys- tem. It contains information on using your thermostat, homeowner maintenance including a recommended sched- ule, and troubleshooting. If you can’t fi nd the answer to your question here, contact your WaterFurnace dealer. General Thermostat Information The main control (or interface) between you and your WaterFurnace unit is the thermostat.
THERMOSTAT OPERATION Thermostat Identifi cation There are many thermostats compatible with your geothermal unit. WaterFurnace offers several thermostat options which are shown below. If your thermostat matches one of the photos below, refer to the corresponding pages for instructions on usage.
THERMOSTAT OPERATION TA21W01 Thermostat The Thermostat Buttons and Switches (Up arrow) Raises temperature setting. (Down arrow) Lowers temperature setting. FAN switch (ON,AUTO). SYSTEM SYSTEM key (HEAT ( ), EMER*, OFF, COOL ( ), MODE AUTO AUTO ( *EMER is available when H.P. is selected in the configuration menu. The Display EMER Indicates a malfunction with the system.
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THERMOSTAT OPERATION TA21W01 Thermostat - Continued Before you begin confi guring your thermostat, you should be familiar with its features and with the display and the location and operation of the thermostat buttons. Your thermostat consists of two parts: the thermostat cover and the base. To remove the cover, gently pull it straight out from the base.
THERMOSTAT OPERATION TA32W01 Thermostat The Thermostat Buttons and Switches Raises temperature setting Lowers temperature setting. FAN switch (ON, AUTO) SYSTEM button (COOL, AUTO, HEAT, EMER, OFF) The Display Flame icon ( ) is displayed when the system is in HEAT mode. Snowflake icon ( ) is displayed when the system is in COOL mode.
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THERMOSTAT OPERATION TA32W01 Thermostat - Continued Before you begin programming your thermostat, you should be familiar with its features and with the display and the location and operation of the thermostat buttons. Your thermostat consists of two parts: the thermostat cover and the base. To remove the cover, pull it straight out from the base.
THERMOSTAT OPERATION TP32W01 Thermostat The Thermostat Buttons (Blue arrow) Lowers temperature setting (45°F or 7°C minimum) (Red arrow) Raises temperature setting (99°F or 37°C maximum) The multi-color indicator glows: green for 1st stage, yellow for 2nd stage, flashing yellow for 3rd stage, red for emergency heat and flashing red for malfunction condition in system.
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THERMOSTAT OPERATION TP32W01 Thermostat - Continued PROGRAMMED OPERATION Planning Your Program The heating and cooling programs are separate, and must be programmed individually. To use the factory program, set the clock and press PROGRAM with the thermostat SYSTEM set to Heat, Cool, or Auto.
THERMOSTAT OPERATION TP32W02 Thermostat Home Screen Description Room Temperature and Setting Temperature Time and Day (flashes when compressor is in 5 minute lockout) System button for selecting Temperature Up/Down Heat/Off/Cool or Auto(Heat/Cool) Displays indicating the current power Fan (Auto/On) level of the 2 “AA” batteries. When the batteries become low, “Change”...
THERMOSTAT OPERATION TP32W02 Thermostat - Continued Choose the System Setting (Heat, Off, Cool, Auto) Press the SYSTEM button to select: Heat: Thermostat controls only the heating system. Off: Heating and Cooling systems are off. Cool: Thermostat controls only the cooling system. Auto: Auto Changeover is used in areas where both heating and cool- ing may be required on the same day.
HOMEOWNER MAINTENANCE HOMEOWNER MAINTENANCE Your investment in a WaterFurnace geothermal system was a signifi cant expenditure. While these systems are among the most reliable HVAC systems available, your WaterFurnace system (and any other HVAC system) must be properly maintained in order to achieve maximum performance and long system life (like your automobile). It is recommended that you have your system thoroughly checked by your dealer twice per year (usually Spring and Fall) to maintain optimum performance.
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HOMEOWNER MAINTENANCE Maintenance Schedule Monthly 1-2 Months 2-4 Months 4-6 Months Yearly Replace disposable fi lter (1") Replace disposable fi lter (2" & 4") Clean electrostatic fi lter (if used) Clean electronic air cleaner (if used) Check condensate drain pan Check duct system Check thermostat operation and signals Visual check of unit &...
TROUBLESHOOTING TROUBLESHOOTING In the event that your unit is not functioning properly, check the fault lights and troubleshooting information below. After determining that a service call is required, call your dealer for an appointment. When calling the dealer, it is benefi cial to provide your model number (see inside front cover or page 41) and indicate any fault lights that are "on"...
FAQs, GENERAL INFORMATION & OPERATING TIPS FREQUENTLY ASKED QUESTIONS, GENERAL INFORMATION AND OPERATING TIPS The following section (pages 32 to 38) includes the most frequently asked questions (FAQs). It also includes operating tips, other information and how to get the best results in comfort, savings, and reliability. If this is your fi...
(heating or cooling) and control the duration of the cycle. WaterFurnace offers a variety of thermostats, each one operates on the same principle but their settings, buttons and commands are different.
The appropriate status light on the unit will continue indicating the fault until power is interrupted to the unit. This serves as a diagnostic aid for your dealer. • If the unit shuts down again, call your WaterFurnace dealer as soon as possible. Do not repeatedly reset your unit.
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Check for a tripped circuit breaker or a blown fuse in your home or building’s main power box. Reset breaker or replace fuse. • If either the disconnect switch or the circuit breaker continues to trip after you reset it, call your WaterFurnace dealer immediately to prevent damage to your unit. •...
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Is maintenance required for the earth loop? No regular maintenance is required. However, if you notice air noise within the piping or if your loop is ever dam- aged by excavation, contact your WaterFurnace dealer. Should I use the Continuous Fan mode? In Continuous Fan mode, your blower operates constantly, even when the unit is not heating or cooling.
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An adequate water supply to the unit is very important. Do not let anyone disrupt the water supply by rerouting the supply line or tapping into it without fi rst checking with your WaterFurnace dealer. If the well pumping system requires service or is inoperable, your unit should be turned off or placed into emergency heat until an adequate water supply is restored.
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fl ow and provide desired temperatures and comfort throughout the various zones. WaterFurnace offers an exclusive IntelliZone system. For more information on zone control systems, see page 59 and contact your WaterFurnace dealer.
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FAQs, GENERAL INFORMATION & OPERATING TIPS What about humidity control? Geothermal units do an excellent job of removing humidity during cooling. This results in better comfort. However, during heating (depending on your home and outdoor air temperatures) you may experience the effects of having too little humidity indoors.
ENERGY SAVING TIPS ENERGY SAVING TIPS Now that you’ve invested in the most energy effi cient heating and cooling system available, here are some addi- tional tips to help you save money on your energy costs throughout your entire home. Fluorescent Lights Fluorescent lights use a fraction of the amount of energy as incandescent bulbs.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES The following section (pages 41 to 60) includes specifi c information on our various WaterFurnace geothermal units, op- tions and major accessories. Because of the wide variety of products that we have available, and the fact that geothermal units are different than ordi- nary heating and cooling systems you have experienced, the information provided here will help you to better understand the specifi...
Model Number/Serial Number Reference WaterFurnace manufactures a variety of models of geothermal units. The various models have unique model num- bers which can be located on the unit’s Data Plate. The data plate is usually placed on the front or side of the unit.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Envision Series Units As our latest fl agship product, WaterFurnace Envision Series units have set a new industry standard for effi ciency and performance. Envision Series units utilize the ozone-safe R-410A refrigerant to meet the most stringent EPA requirements, effi...
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES E Series Units E Series units are an excellent option for performance and effi ciency. These units include R-410a refrigerant, advanced technology and innovative components to provide a safe, clean way to heat and cool your home.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES ES Series Units ES Series splits are designed for either indoor or outdoor installations, and offer exceptional fl exibility for both replacement and new construction applica- tions. The term “split” refers to the fact that there are actually two pieces of equipment in the system.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES EW Series Units EW Series Hydronic units can be used in a variety of applica- tions including domestic hot water, radiant fl oor heating, pool/spa heating, fan coils, and even snow melt. A sophisticated microprocessor controls the pumps and compres- sor by sampling water temperatures even during “off”...
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Premier Units Premier Series products changed the standards for effi ciency and revolutionized the industry when the company fi rst introduced the product line. Today, with over a decade of continuous improvements and up- grades, the Premier line has earned a reputation for quality, effi...
EZ units utilize R-410A refrigerant. WaterFurnace splits are performance-certifi ed to ARI ISO 13256-1 standards, are ETL safety listed, and are EN- ERGY STAR® qualifi ed.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Synergy3 Units The Synergy3 Series is the geothermal equivalent of three different units—a fur- nace, an air conditioner, and a boiler. This unique unit has the ability to do forced air heating, forced air cooling, and hot water for radiant fl oors or other applica- tions.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Versatec Series Units Versatec Series products are an excellent choice where versatility and compact size are important considerations. Units include reciprocating compressors, R-22 refrigerant and PSC blower motors. With PSC blowers, units operate with only one fan speed regardless of the mode of operation.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Optional Hot Water Assist Many geothermal units installed in homes have an optional feature called a hot water generator or desuperheater. This component consists of a refrigerant-to-water heat exchanger installed at the discharge of the compressor. The hot gas at this point is in a “superheated”...
Units that run for very short periods of time actually incur more stress on the compressor than units that run for longer periods. WaterFurnace dealers are trained and have the design tools to determine the most effective size system for your home considering performance, comfort, installation cost and operating cost.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Humidifi er In northern climates, outdoor humidity levels are very low when the outside air temperatures are low. Even in well-insulated homes, this dry air makes its way inside through exhaust fans, dryer vents, open doors, and leaks around windows.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES AlpinePure ET (Electronic Air Cleaner) According to the U.S. Environmental Protection Agency, levels of air pollutants may be two to fi ve times, and in some cases, more than 100 times higher that outdoor air levels. The average cubic foot of indoor air contains 20 million particles, more than 95% of which are smaller than 1 micron (a micron is 1/25,000th of an inch).
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES AlpinePure ES (Electrostatic Air Filter) Electrostatic air fi lters utilize synthetic material which develops an electrostatic charge as friction is applied to the plastic fi bers from the movement of air passing through it. The electrostatic charge that is developed as air passes through the fi...
Independent switches activated in any bathroom turns on the HRV for a 20-minute period. The HRV can also be activated whenever the WaterFurnace unit is heating or cooling, or for continuous operation by activating a separate switch conveniently located in the home. By utilizing the AlpinePure HRV for bathroom ventilation, ordinary noisy exhaust fans are eliminated, and fresh outdoor air is introduced indoors without a major effi...
Foil faced interior cabinet is easily cleaned Whisper-quiet operation High effi ciency fan motor runs on 120 volts, less than 50 watts on low speed Contact your WaterFurnace Dealer to obtain replacement TFP collectors and HEPA fi lter media. Contaminated Air Supply Flow Through TFP Collector One year replacement.
fi lter over to the clean side and reinstall it-- this results in blowing the accumulated dirt right back into the home. AlpinePure 211 and 411 fi lters can be purchased through your local WaterFurnace dealer. The suggested replacement interval is 4 to 6 months, depending...
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES Flow Center A module called the Flow Center circulates the fl uid in the closed loop system and through the geothermal unit. This device typically contains one or two small pumps (1/6 hp circulators) that are engaged when the unit is heating or cooling.
PRODUCT INFORMATION FOR UNITS, OPTIONS & ACCESSORIES IntelliZone Now you can precisely control the comfort level of every room in your home with the Premier IntelliZone system. Working with your geother- mal unit, electronic thermostat, and multiple motorized zone dampers installed in the duct system, the IntelliZone can eliminate temperature variations that occur throughout your home.
The bulbs last for about a year and are easy to change. Note: The use of ultraviolet lights with a WaterFurnace unit can be harmful to the protective coating on the air coil, the drain pan and wiring, and therefore is not recommended and may void your warranty.
We’ve got a great variety of name-brand shirts, jackets, caps and other items with the WaterFurnace logo. To view our complete product selection, go to www.waterfurnace.com and click on WaterFurnace merchandise. All products can be ordered on-line. It’s easy and convenient. Orders are shipped directly to your location.
GLOSSARY GLOSSARY Learn how to talk just like your favorite HVAC contractor using these key terms. AFUE (Annual Fuel Utilization Effi ciency): The percent (effi ciency) of fossil fuel furnaces. Includes cycling and fl ue losses and other factors. BTU (British Thermal Unit): The amount of heat needed to raise the temperature of one pound of water one de- gree Fahrenheit.
PREVENTIVE MAINTENANCE SERVICE RECORD PREVENTIVE MAINTENANCE SERVICE RECORD In order to keep your system operating at peak performance levels, WaterFurnace recommends that you take ad- vantage of your dealer's planned maintenance program. This will normally include semi-annual preventive mainte- nance checks.
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