Contents Meet Surface Pro ..........................1 About this guide ........................... 1 Highlights ............................2 What is Windows 8 Pro? ......................4 Surface accessories ........................4 Setup ..............................6 Plug in and turn on ........................6 Surface setup ..........................7 Lock screen and signing in ....................... 7 The basics .............................
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App settings ..........................51 App help and troubleshooting ..................... 51 Install apps ............................52 Sign in with your Microsoft account ................... 52 Install apps and programs ...................... 52 Get your programs working with Windows 8 ..............54 Uninstall an app or program ....................54 Update apps from the Windows Store ................
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Work with files and apps on another PC ............... 123 Restore, refresh, or reset Surface ..................123 Add Windows Media Center ....................125 Surface Pro BIOS/UEFI ......................125 BitLocker recovery key ......................125 Clean and care for Surface ......................127 Touchscreen care ........................
PC. About this guide This guide walks you through everything you need to know about Surface Pro. Whether you read this from beginning to end or jump all around, we hope you find this guide useful as you get to know Surface.
Highlights Real quick, here are some features of your Surface Pro: Touchscreen The touchscreen, with a 16:9 aspect ratio and full-HD display (1080p resolution) is great for watching HD movies, browsing the web, and using Office apps (sold separately). You can use your fingers to select, zoom, or move things around on the screen.
Data protection with BitLocker and BitLocker To Go. Domain join, so you can connect to your corporate or school network. Remote Desktop Connection hosting, so you can connect to Surface Pro from another PC. Surface accessories Accessories add to your experience with Surface.
Mouse Surface Edition at Surface.com. Ethernet adapter You can use the Surface Ethernet adapter to connect your Surface Pro to a wired network using an Ethernet network cable. For more info about this, see Connect to a wired network in this guide.
Have more than one Microsoft account? If you have more than one Microsoft account, you’ll need to choose one to sign in with on your Surface. To help you figure out how to get down to just one Microsoft account, see Choose a Microsoft account at WindowsPhone.com (English only).
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Note A power plan is a collection of hardware and system settings (like display and sleep) that manages how your PC uses power. For more info about power plans, see the topic Power Plans: Frequently asked questions Windows.com. (Surface Pro does not support connected standby.) Wake To wake up Surface, do this: 1.
USB charging port The 48-watt power supply that comes with Surface Pro, includes a USB port so that you can charge other devices, like a phone, while you charge your Surface. The USB port is only for charging. Devices connected to the USB charging port aren’t recognized by Surface.
Pin this program to the taskbar). Note If you’re using a Microsoft account with Surface, you can sync your settings between all the Windows 8 or Windows RT PCs that you use. For info about this, see the Sync your settings section in this guide.
Keyboard Center to change your mouse settings. Surface Pen Surface Pro comes with a digital pen that you can use to mark up documents and take hand-written notes. Palm block technology lets you write comfortably, without worrying about your hand touching the screen while you write.
Windows RT PCs you use, and you won’t get the benefits of connecting your PC to the cloud. If you want to download apps from the Windows Store, you’ll need to use a Microsoft account. To switch from a local account to a Microsoft account: 1.
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What is a Microsoft account? A Microsoft account—an email address and password—is a new way to sign in to any PC running Windows 8 or Windows RT. When you sign in to your Surface with a Microsoft account, you’re connected to the cloud. What’s the cloud, you might ask? The “cloud”...
How to add an account to your Microsoft account Change sharing settings for apps and accounts To find out how to change your Microsoft account payment option or see your billing history, see the Windows Store section of this guide.
For more info about this, see Tips to create strong passwords and passphrases on Windows.com. If you think you think your Microsoft account has been blocked or hacked, see Get back into your Microsoft account if it's been blocked or hacked on Windows.com.
Tips to create strong passwords and passphrases on Windows.com. Note If you think you think your Microsoft account has been blocked or hacked, see Get back into your Microsoft account if it's been blocked or hacked on Windows.com.
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3. Choose an item from the list: Microsoft account Choose a time frame up to 15 minutes, or select Always require a password. Local account Choose a time frame, or select Always require a password or Never require a ...
1. From the Store app, open the Settings charm (swipe in from the right edge of the screen, and then tap Settings). 2. Tap or click Your account. If you haven't signed in to the Store, sign in using your Microsoft account. 3. Tap or click Add payment method Edit payment method, edit your info, and then tap or click Submit.
Surface: 1. Sign in to the Store app using the same Microsoft account that you used to install apps on other PCs. (To see which account you’re signed in to, open the Settings charm, and then tap or click Your account).
One of the first things you’ll want to do with your new Surface is add your accounts—like Outlook.com, Gmail, Facebook, Twitter, LinkedIn—to your Microsoft account. Once you add your accounts, your contacts, calendar, and email will appear in the Mail, People, and Calendar apps. And you can quickly get to your photos and files from services like SkyDrive, Facebook, or Flickr.
If you want to keep some of your personal settings more private, you can turn off syncing for specific settings, or turn off syncing entirely. To choose which settings sync across PCs: 1. Sign in with your Microsoft account. To find out if you already have a Microsoft account or to set one up, see How do I get a Microsoft account? on Windows.
Mini DisplayPort Use this port to connect Surface to a TV, a monitor, or projector. Adapters and cables sold separately. Note Surface Pro is compatible with devices that are certified for Windows 8. For more info about this, see the Device compatibility topic in this guide.
Printer compatibility Surface Pro is compatible with printers that are certified for Windows 8. Windows Update automatically installs important driver updates as they become available. You can also download and update drivers from the printer manufacturer's website.
Troubleshoot. Device compatibility Surface Pro is compatible with devices that are certified for Windows 8. These devices are marked with the certified for Windows 8 logo. To see what's compatible with Windows 8, go online to the...
Storage, files, and backup Surface Pro has a hard drive that comes in two sizes: 64 GB and 128 GB. System software uses significant storage space; your storage capacity will be less. See surface.com/storage 1 GB = 1 billion bytes.
Store your documents, music, videos, and pictures in the cloud by using SkyDrive. Surface includes a SkyDrive app that you can use to upload and open files on your SkyDrive. Your Microsoft account includes 7 GB of free storage on SkyDrive. To learn more about SkyDrive, see the SkyDrive section in this guide.
Metered Internet connections: Frequently asked questions on Windows.com. Connect to a wireless network Surface Pro has built-in Wi-Fi which you can use to connect to a wireless network. Surface supports standard Wi-Fi protocols: 802.11a, b, g or n. Use the following steps to connect to a wireless network: 1.
You can use the Surface Ethernet adapter or another Ethernet adapter (both sold separately) to connect your Surface Pro to a wired network. You might need to use a wired connection to join a network domain, or you may want to use a wired network connection when streaming video or downloading large files.
Microsoft account settings that you see on your home PC. You'll also be able to use Microsoft account services from your domain PC without signing in to them individually.
For info about this, see Connect your Microsoft account to your domain account on Windows.com. Join a workgroup When you set up a network, Windows automatically creates a workgroup and gives it a name. You can join an existing workgroup on a network or create a new one. Workgroups provide a basis for file and printer sharing, but they don't actually set up sharing for you.
Surface includes a great set of pre-installed apps, such as Xbox Music, Xbox Video, SkyDrive, Mail, and Internet Explorer. And when it’s time to get some work done, Surface Pro is loaded with a one-month trial for new Office 365 customers.
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For more info, see Add to, view, and organize favorites on Windows.com. If you’re using a Microsoft account, your browser favorites and history can be synced across Windows 8 and Windows RT PCs. For more info, see Sync your settings in this guide.
You'll be asked to sign in with your account password, and you'll see exactly what info is going to be shared between Microsoft and the account that you're adding. Wait a few minutes, and your contacts will start appearing in the People app. Depending on the type of account, you might also see profile photos, status updates, and other info.
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To do this, tap or click Scheduling assistant. This feature is only available if your workplace uses Microsoft Exchange Server 2010, Microsoft Exchange Server 2010 SP1, or Microsoft Exchange Server 2013 Preview. Ask your network admin for this info.
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Preferences, then set Startup view to On.) Stream music When you’re signed in with your Microsoft account, you can access millions of songs that you can instantly stream for free.* Here's how to stream music: 1. From the Music app, open the Search charm (swipe in from the right edge of the screen and tap Search).
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Sign 3. Type your Microsoft account info (email and password) and tap or click Save. Browse, buy, and rent movies and TV shows Use the Video app to buy or rent the latest movies or buy TV shows (where available). You can stream instantly HD—no need to wait for something to...
How do I sign in to Skype for Windows 8. If you choose to merge your Skype and Microsoft accounts, your Messenger friends will be automatically added to your existing list of contacts. To add more contacts to Skype, see the Adding contacts topic on Skype.com.
What’s the difference between Office 2013 suites and Office 365? You can subscribe to an Office 365 plan or buy an Office 2013 suite for your Surface Pro. To learn about the difference between Office 365 plans and Office 2013 suites, see Office Frequently Asked Questions Office.com.
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Install from a CD or DVD To install Office 2010 from a CD or DVD, connect an external USB optical disc drive to your Surface Pro. If Office 2010 doesn't start installing automatically, open the Search charm, type Computer in the search box, then tap or click Computer.
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When you sign in with a Microsoft account, your notes are saved in the cloud so that you can access them from anywhere—your computer, phone, or on the web.
Lync 2013 (desktop app) can be purchased with an Office suite. Important Microsoft Lync requires Lync Server or an Office 365/Lync Online account. Maps Maps can show you where you are, where you want to go, and provide directions to get you there.
Swipe in from the right edge of the screen and tap Settings, then tap or click Account. Click Sign 3. Type your Microsoft account info (email and password) and tap or click Save. 4. Scroll to one of the following...
Tips Games that you buy are charged to the payment option associated with your Microsoft account. Games that you buy can be installed on up to five PCs running Windows 8 or Windows RT. For more info, see Windows Store section in this guide.
To find out how to use the Remote Desktop app to work with files and apps on another PC, see your files and apps from anywhere on Windows.com. To set up your Surface Pro to allow remote connections, see Set up your remote PC on Windows.com. ...
Windows 8 Media Center Pack to your copy of Windows 8 Pro (fees apply). To do this, go to the features webpage on Windows.com. Surface Pro BIOS/UEFI Instead of BIOS (basic input/output system), Surface Pro uses a standard firmware interface called UEFI (Unified Extensible Firmware Interface). To learn more about this, see What is UEFI? on Windows.com.
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If a security event or hardware failure locks your Surface, you’ll need a BitLocker recovery key to sign in. If you sign in to your Surface with a Microsoft account, a copy of your BitLocker recovery key is automatically backed up to that account.
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