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Summary of Contents for Snaptracs Tagg
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Page 1: User Guide
USER GUIDE. www.tagg.com... - Page 2 Copyright © 2011 Snaptracs, Inc., a Qualcomm Company. All Rights Reserved. Tagg—The Pet Tracker, Tagg, and the Tagg logo are trademarks of Snaptracs, Inc. All other marks are owned by their respective owners. Service subscription required. This technical data may be subject to U.S. and international export, re-export, or transfer (“export”) laws.
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Page 3: Table Of Contents
Step 2: Activate the Tagg Tracker Online ....................11 Step 3: Personalize Your Pet’s Profile......................12 Step 4: Set Up Your Notifications ........................ 13 Step 5: Attach the Tagg Tracker to Your Pet’s Collar ................14 Software Upgrades ............................. 16 How to Read Your Tagg Map ........................17 Inside the Tagg Zone ........................... -
Page 4: Tagg-The Pet Tracker
But the goal of the Tagg system isn’t just to find a lost pet – it’s to not lose him in the first place. With the Tagg system, you create your own Tagg zone, the area where your pet spends most of his time. If he leaves it, you get a text and email. -
Page 5: What's In The Box
WHAT’S IN THE BOx Tagg Tracker Tagg Docking Station* Power kit (AC adapter/USB cable)* Collar Clips Straps (for thick and thin collar types) *If you only purchased a Tagg tracker, it does not include a docking station and power kit. User Guide... -
Page 6: Tagg Tracker Overview
TAGG TRACkER OVERVIEW The Tagg tracker attaches to your pet’s collar and transmits your pet’s location to you through the Tagg website and email/text notifications. Tracker – top view Trip Button Status Indicator Release Points Wings (antenna) Charging Contact Attachment Sensor Tracker –... -
Page 7: Docking Station Overview
About the Page Button If you’re at home and the Tagg system says your pet is “near the docking station” but you can’t find him, you can page the Tagg tracker. See page 20 for more information. -
Page 8: Tagg Dashboard And Map Overview
The Tagg dashboard and map are two areas that you’ll use often on the Tagg website. • The Tagg dashboard is a quick view of your Tagg account – it’s what you use to manage your devices and your Tagg service. - Page 9 TAGG DASHBOARD AND MAP OVERVIEW Tagg Map You’ll use the Tagg map to locate and track your pet. This section gives you a quick overview of the map. To learn more, see the How to Read your Tagg Map section on page 17 of this guide.
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Page 10: Basic Setup
Note: The docking station cannot be powered through your computer’s USB port. • If your Tagg docking station has an on/off switch on the bottom of the device, move it to the “on” position (power indicator will light up blue). -
Page 11: Step 2: Activate The Tagg Tracker Online
• Go to www.tagg.com. • If you already have a Tagg account, please sign in. If you don’t have an account, please create one now. Then, click activate. • In the Activation window, enter your Tagg ID number. Your unique Tagg ID number is located on the top of the tracker wing and also on the bottom of the tracker (permanently affixed) as shown: Note: Remove the temporary Tagg ID sticker after activation is complete. -
Page 12: Step 3: Personalize Your Pet's Profile
BASIC SETUP Step 3: Personalize Your Pet’s Profile You can personalize your Tagg account by customizing your pet profile – just add your pet’s pictures and information. To create a new pet profile, click Add A Pet. Fill in your pet’s name and select a paw icon. -
Page 13: Step 4: Set Up Your Notifications
Step 4: Set Up Your Notifications The Tagg service can send you alerts and updates about the location of your pet and the status of your tracker’s battery life. You’ll always see your notifications on the Tagg website, and you can also opt-in to receive them by email and text message: •... -
Page 14: Step 5: Attach The Tagg Tracker To Your Pet's Collar
Step 5: Attach the Tagg Tracker to Your Pet’s Collar Your Tagg setup is almost complete. Once the tracker is activated and fully charged; remove it from the docking station by squeezing the release points on each side of the tracker. - Page 15 BASIC SETUP • Hook one side of the strap into the collar clip groove on one side of the collar clip: • Holding the collar clip and strap in place with one hand, use your other hand to stretch the free end of the strap* under the collar and up into the groove on the other side of the collar clip: * Different color straps represent different sizes.
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Page 16: Software Upgrades
BASIC SETUP Software Upgrades The Tagg system will occasionally send you a notification for a software upgrade – some of the upgrades will simply keep your system running efficiently and some may be critical to system functionality. It is important to complete the upgrade as soon as possible. -
Page 17: How To Read Your Tagg Map
HOW TO READ YOUR TAGG MAP How to Read Your Tagg Map The Tagg map is easy to read – take a look at the scenarios below for a quick overview. You can view the map on your computer or smart phone at any time. -
Page 18: Outside The Tagg Zone
Your Tagg map will look similar to this: • An Alert banner appears at the top of the map to let you know that Max is outside the Tagg zone. • Max is identified by a paw icon with a pinpoint on the bottom . -
Page 19: View Your Pet's Location Trail
View Your Pet’s Location Trail When your pet leaves the Tagg zone, you can turn on tracking to see his location trail. The location trail is an animated dotted trail with all of your pet’s known locations since leaving the Tagg zone. -
Page 20: Adjusting The Tagg Zone
Request the Current Location of Your Pet (One Time Locate) If you want to know the current location of your pet – whether inside or outside of the Tagg zone – you can request a single locate. See the chart below. -
Page 21: Track Your Pet
3 minutes over a 30-minute period. You will receive a notification for each new location, and it will be updated on the Tagg map. If you still haven’t found your pet after 30 minutes, you can start another tracking session. See the chart below. -
Page 22: Manage Your Devices
MANAGE YOUR DEVICES All activity involving your devices – the Tagg tracker and docking station – can be managed through your Tagg account. To view each device, click My Devices under Manage in the right column. Manage Tagg Trackers This is where you can view and manage all of your Tagg trackers, including information such as: •... -
Page 23: Manage Docking Stations
• Adding or removing a docking station To manage docking stations, click Tagg Docking Stations under the My Devices tab: Note: You must always have at least one docking station active in your account. For more information, please visit the Answer Center in the Support section of the Tagg website. -
Page 24: Tagg Mobile Features
Tagg Applications for Your Mobile Phone Using your mobile phone, you can quickly track your pet’s location. You can either go to the Tagg Website at www.tagg.com using your mobile browser or download the free Tagg Android smart phone or iPhone mobile applications (coming soon). -
Page 25: Android Application
Tap the in your phone’s menu. • To use the Tagg Android application you must set up an account on www.tagg.com. If you don’t have a Tagg account, go to www.tagg.com to create one. • Sign in to the Android Application using your email address and Tagg password. - Page 26 TAGG MOBILE FEATURES Tagg Map To get to the Tagg Map from the Dashboard screen, Tap on your pet’s last known location or the in top right corner. You can also get to the Tagg map from the Pet Profile screen by tapping on in the top right corner.
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Page 27: Care And Cleaning Of Devices
Use a damp cloth or paper towel with mild dish soap to clean the outside of the tracker. The Tagg tracker is intended to be worn by your pet at all times. Although the tracker is water resistant, it may be damaged if submerged in water beyond three feet (one meter) for longer than 30 minutes. Do not exceed these thresholds when exposing the Tagg tracker to water, moisture, or dampness. -
Page 28: Warnings And Safety Information
CAUTION! The Tagg products are only intended for tracking pets. Do not use for tracking children, other humans or objects. Using the Tagg products in a manner other than specified in the user manual may cause injury. To reduce the risk of injury, close supervision is necessary when the product is used near children. -
Page 29: Safety Precautions For The Tagg Tracker And Docking Station
• Accessories. Use only the accessories approved by Qualcomm Consumer Services, Inc. with the Tagg products. Use of any unauthorized accessories with the products may damage the products or cause injury and will invalidate the warranty. User Guide... -
Page 30: Underwriters Laboratories (Ul) Listing
WARNINGS AND SAFETY INFORMATION 5. Underwriters Laboratories (UL) Listing This product and its accessories are UL Listed to UL 73 Motor-operated Devices as an Animal Care Appliance. Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the Global Positioning System (“GPS”) hardware, operating software or other aspects of this product. -
Page 31: Regulatory Statements
To comply with FCC RF exposure compliance requirements, a separation distance of 20 cm (8 inches) must be maintained between the antennas for the Tagg tracking device and all persons. For more information regarding this requirement, please visit our Answer Center located on the Support page of our web site. - Page 32 Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Turn off the Tagg tracking device while at a fuel distribution or storage area, chemical plant, º...
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Page 33: Customer Support
How Tagg—The Pet Tracker Works What’s in the Box Setup/Activation Collar Attachment Notifications • Product guides are available to print or search in PDF format. For additional support, please call 1.855.PET.TAGG (1.855.738.8244) to speak with a customer care representative. User Guide...
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