Chapter 4. Troubleshooting - Lenovo USB-to-DVI Monitor Adapter User Manual

Chapter 4. Troubleshooting

This section contains troubleshooting information for the USB-to-DVI adapter. If you encounter any of the
following problems when using the USB-to-DVI adapter, refer to the corresponding answers.
Q: Why does the Hybrid Graphics Card system (a system that has both independent graphics cards and
integrated graphics cards installed in your computer) not support more than three USB-to-DVI adapters?
A: This is a Microsoft limitation. The Hybrid Graphics Card system supports at most three USB-to-DVI
adapters simultaneously.
Q: Why does the USB-to-DVI adapter not work when my computer is starting?
A: The USB-to-DVI adapter only works when the computer has completed the starting process.
Q: Why does the USB-to-DVI adapter not work when my computer is using a DOS (Disk Operating
System) based system?
A: The USB-to-DVI adapter only works in the Microsoft Windows operating systems.
Q: Why does my DVD player not work when I try to connect the extended monitor?
A: Some DVD player might not support playing DVD on an extended monitor. You can enable the DVD
player on an extended monitor by doing the following:
1. Click the Lenovo USB-DVI Adapter icon in the lower right corner of your computer screen.
2. Select Advanced... to directly open the Display Settings window.
3. In the Display Settings window, select Settings. Select the serial number of your external monitor and
then select make it the primary display.
4. Try to play your DVD video on the extended monitor.
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