TomTom Connect Reference Manual
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TomTom Connect Reference Manual

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TomTom Connect
Reference Guide

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  • Page 1 TomTom Connect Reference Guide...

  • Page 2: Table Of Contents

    Setting up MyTomTom .................... 6 Device not starting ....................7 Charging your device ....................7 Safety Notice ....................... 7 Sharing information with TomTom ................8 Take care of your navigation device ................9 Planning a route Planning a route ....................10 Route summary ....................
  • Page 3 Changing notification settings for a waypoint .............. 29 Reactivating a waypoint ..................29 View map About viewing the map ..................30 View map ......................30 Options ......................31 Cursor menu ...................... 31 Map corrections About Map Share ....................34 Correcting a map error ..................34 Types of map correction ..................
  • Page 4 Deleting a Favourite ..................... 62 Services About LIVE Services....................63 Safety Notice ..................... 63 LIVE Services subscriptions ..................63 About TomTom HD Traffic ..................64 About Local Search ....................64 Using local search ....................64 About Speed Cameras ................... 65 Other services ....................65 Traffic About traffic information ..................
  • Page 5 Traffic menu ...................... 72 Speed cameras About Speed Cameras ................... 74 Speed camera warnings ..................74 Changing the way you are warned ................74 Speed camera symbols ..................75 Report button ....................76 Reporting a new speed camera while on the move ............76 Reporting a new speed camera while at home .............

  • Page 6: Read Me First

    MyTomTom helps you manage the contents and services of your TomTom Connect navigation device, as well as giving you access to the TomTom community. You log in to MyTomTom on the TomTom website. It is a good idea to frequently connect your navigation device to MyTomTom to ensure you always have the latest updates.

  • Page 7: Device Not Starting

    In rare cases, your TomTom Connect navigation device may not start correctly or may stop respond- ing to your taps. First, check that the battery is charged. To charge the battery, connect your device to the car charger. It can take up to 2 hours to fully charge the battery.

  • Page 8: Sharing Information With Tomtom

    TomTom at regular intervals. The information is also stored on your device until you con- nect it to your PC, then the information is sent to TomTom and deleted from your device. The in- formation includes details that identify the navigation device, details about routes and locations, your MyTomTom account name and information entered while you were using the navigation device.

  • Page 9: Take Care Of Your Navigation Device

    See our privacy policy at tomtom.com/privacy. Take care of your navigation device Never leave your TomTom Connect or accessories on view when you leave the car as they may be- come an easy target for thieves. It is important to take care of your device: ...

  • Page 10: Planning A Route

    Important: In the interest of safety and to reduce distractions while you are driving, you should always plan a route before you start driving. To plan a route on your TomTom Connect, do the following: 1. Tap the screen to open the Main Menu.
  • Page 11 When the correct street name appears in the list, tap the name to select the destination. 6. Enter the house number, then tap Done. 7. The location is shown on the map. Tap Select to continue or tap Back to enter another address. Tip: If you want your final destination to be a car park, tap Car park and select a location from the list of car parks close to your general destination.

  • Page 12: Route Summary

    If you have HD Traffic or an RDS-TMC receiver, the route summary also shows traffic information about delays on your route. Note: To use a TomTom traffic information service, you may need a subscription or a receiver. Traffic services are not supported in all countries or regions. For more information, visit tomtom.com/services.

  • Page 13: Selecting A Route Type

    Note: LIVE Services are not available in all countries or regions, and not all LIVE Services are available in all countries or regions. You may be able to use LIVE Services when travelling abroad. For more information on available services, go to tomtom.com/services. Selecting a route type Every time you plan a route, you can choose to be asked about the type of route you want to plan.

  • Page 14: Frequent Destinations

    Select a button to use for this destination and answer the questions about the destination. Show my frequent destinations You can set your TomTom Connect to ask if you want to plan a route to one of your frequently visit- ed destinations every time the device starts.

  • Page 15: Navigation Menu Options

    Your TomTom Connect calculates your arrival time and shows you whether you will arrive on time. You can also use this information to work out when you need to leave. If your TomTom Connect shows that you will arrive 30 minutes early, you can wait and leave in 30 minutes time, rather than arrive early.
  • Page 16 Google or using TomTom Places. You can set which search provider to use in the Advanced settings. Tap this button to use Local Search with TomTom Places to help you find shops and businesses in and around your current location.

  • Page 17: Planning A Route In Advance

    6. Choose the date and time that you will make the journey you are planning. Your TomTom Connect uses IQ Routes to work out the best possible route at that time. This is useful to see how long a journey takes at different times of the day or on different days of the week.
  • Page 18 Note: This button is only shown if your device has either a traffic sub- scription or an RDS-TMC Receiver. Traffic information is not available in all countries or regions. For more information about TomTom traffic Show traffic on information services, go to tomtom.com/services.

  • Page 19: Voice Control

    About voice control Note: Voice control is not supported on all devices or in all languages. Instead of tapping the screen to control your TomTom Connect, you can use your voice to control your TomTom Connect. For example, to increase the volume on your TomTom Connect, you can say "Increase volume".

  • Page 20: Planning A Journey Using Your Voice

    2. When you hear the tone, say, "Navigate to address". 3. Say the name of the town. Your TomTom Connect shows a list of towns which sound similar to what you said and tells you which town is at the top of the list.
  • Page 21 If the number is shown incorrectly then say, "Back" or "No" or tap the Backspace key and repeat the number. Tip: If you say, "Back" when there are no numbers on the screen, your TomTom Connect will return you to the previous screen.

  • Page 23: The Driving View

    The Driving View About the Driving View When your TomTom Connect navigation device starts for the first time, you are shown the Driving View along with detailed information about your current position. Tap the centre of the screen at any time to open the Main Menu.

  • Page 24: Driving View Symbols

    Tap this part of the status bar to open the Route Summary screen. To change the information shown in the status bar, tap Status bar in the Settings menu. Driving View Symbols Sound muted - this symbol is shown when the sound has been muted. To turn the sound back on, tap the middle panel in the status bar.

  • Page 25: Advanced Lane Guidance

    About lane guidance Note: Lane guidance is not available for all junctions or in all countries. Your TomTom Connect helps you prepare for motorway exits and junctions by showing the correct driving lane for your planned route. As you approach an exit or junction, the lane you need is shown on the screen.

  • Page 26: Changing Your Route

    To change the current route, tap Change route in the Main menu: Tap this button to change the current route. This button is only shown while there is a planned route on your TomTom Connect. Change route...

  • Page 27: About Waypoints

    You are shown a list of the street names on your route. When you tap one of the street names, your TomTom Connect calculates a detour to avoid the selected street. The route summary shows both the new route and Avoid part of route your original route.

  • Page 28: Adding Further Waypoints To Your Route

    Tip: You can also tap View map and then tap Travel via in the cursor menu. If your device supports Voice control, you also speak commands to add waypoints. 4. Choose the location for your waypoint from a choice of Home, Favourite, Address, Recent desti- nation, POI or you can perform a search.

  • Page 29: Deleting A Waypoint

    Tip: You cannot move an unvisited waypoint into a list of already visited waypoints. Deleting a waypoint To delete a waypoint, do the following: 1. Tap the screen to bring up the Main Menu. 2. Tap Change route. 3. Tap Travel via. You see a list of your waypoints.

  • Page 30: View Map

    When traffic information is shown on the map, POIs and Favourites are not shown. Note: To use a TomTom traffic information service, you may need a subscription or a receiver. Traffic services are not supported in all countries or regions. For more information, visit tomtom.com/services.

  • Page 31: Options

    Traffic - select this option to show traffic information on the map. When traffic information is  shown, POIs and Favourites are not shown. Note: To use a TomTom traffic information service, you may need a subscription or a receiver. Traffic services are not supported in all countries or regions. For more information, visit tomtom.com/services.
  • Page 32 Tap this button to make a map correction for the cursor position on the map. You can make the correction only on your own map or you can share the correction with the TomTom Map Share community. Correct location Tap this button to create a Favourite at the cursor position on the map.
  • Page 33 Tap this button to call the location at the cursor position. This button is only available if your TomTom Connect has the phone num- ber for the location. The phone numbers for many POIs are available on your TomTom Connect.

  • Page 34: Map Corrections

    To make corrections to your own map, tap Map corrections in the Settings menu. Note: Map Share is not available in all regions. For more information, go to tomtom.com/mapshare. Correcting a map error Important: For safety reasons, do not enter the full details of a map correction while you are driv- ing.
  • Page 35 The street you select is highlighted and the cursor shows the name of the street. 4. Tap Done. Your device shows the street and whether the traffic is blocked or al- lowed in each direction. 5. Tap one of the direction buttons to block or unblock the flow of traffic in that direction.
  • Page 36 Tap this button to change and report the road speed limit. Change road speed Tap this button to add or remove a roundabout. Add or remove roundabout Tap this button to add a new Point of Interest (POI). For example to add a new restaurant near to your current location: 1.
  • Page 37 Tap this button to edit an existing street. Once you have selected the street, you can select an error to report. You can select more than one type of error for a street. Existing street Tap this button to report a missing street. You have to select the start and end points of the missing street.

  • Page 38: Sounds And Voices

    English computer voice can read and pronounce French street names. Selecting a voice To select a different voice on your TomTom Connect, either tap Change voice in the Settings menu or tap Voices, then tap Change voice and select the required voice.

  • Page 39: Automatic Volume Control

    Automatic volume control To set your TomTom Connect to automatically adjust the volume, do the following: 1. Tap Settings in the Main menu. 2. Tap Volume. 3. Select Link volume to car speed to automatically adjust the volume inside the car in response to changes in the speed of your driving.

  • Page 40: Settings

    Settings About Settings You can change the way your TomTom Connect looks and behaves. Most of the settings on your device can be accessed by tapping Settings in the Main menu. 2D/3D settings Tap this button to set the default view of the map. To switch between 2D and 3D views while driving, tap the centre part of the status bar in Driving View.

  • Page 41: Battery Saving

    LIVE Services are available in all countries or regions. You may be able to use LIVE Services when travelling abroad. For more information on available services, go to tomtom.com/services. Battery saving To change the power saving settings, tap this button on your TomTom Connect. Battery saving Brightness Tap this button to set the brightness of the screen.

  • Page 42: Home Location

    Language Tap this button to change the language used for all the buttons and mes- sages you see on your TomTom Connect. You can choose from a wide range of languages. When you change the language, you are also given the opportunity to change the voice.

  • Page 43: Favourites

    Tap this button to manage your own Point of Interest (POI) categories and locations. You can set your TomTom Connect to let you know when you are near to selected POI locations. For example, you could set the device to let you Manage POIs know when you are approaching a petrol station.

  • Page 44: Mytomtom Account

    MyTomTom account Tap this button to log in to your TomTom account. You can only log in to one account at a time on your TomTom Connect. If you have more than one account or several people share the same device, you can switch from one account to another as required.

  • Page 45: Reset Factory Settings

    TomTom traffic information services, go to tomtom.com/services. Set whether you want your TomTom Connect to replan the current route if a faster route is found while you are driving. This is useful if traffic builds up or clears further ahead on your route. Choose...

  • Page 46: Safety Settings

    If you don't have a GPS fix, you can choose to set the time manually. Clock Units Tap this button to set the units used on your TomTom Connect for fea- tures such as route planning and weather reports. Units Show POI on map Tap this button to select the types of Point of Interest (POI) you want to see on the map.

  • Page 47: Speaker

    Current time Remaining distance - the distance to your destination.  Leeway - your TomTom Connect shows how late or early you will ar-  rive, compared with your preferred arrival time that was set when you planned the route.

  • Page 48: Maps

    To switch from the current map to plan a route in another country or region, simply tap this button. Note: The first time you switch to a map, you may need to connect to your MyTomTom account and activate the map.

  • Page 49: Voices

    Tap this button to set the type of spoken directions and other route in- structions your TomTom Connect will read aloud. Voice settings Volume Tap this button to set the volume level for your TomTom Connect. Move the slider to change the volume. Volume...

  • Page 50: Points Of Interest

     Petrol stations  Creating POIs Tip: For help on managing third party POIs, search for "Third party POIs" at: tomtom.com/support. 1. Tap the screen to open the Main menu. 2. Tap Settings. 3. Tap Manage POIs. 4. If there are no POI categories or the one you want to use does not exist, tap Add POI category and create a new category.
  • Page 51 Use the cursor to select the location of the POI, then tap Done. Point on map Tap this button to create a POI by entering latitude and longitude values. Latitude Longitude Tap this button to select the location where your TomTom Connect was last docked. Position of last stop Tap this button to create a POI by saying the address.

  • Page 52: Using Pois To Plan A Route

    3. Tap POI in city. Tip: The last POI you viewed on your TomTom Connect is also shown in the menu. 4. Enter the name of the town or city and select it when it is shown in the list.

  • Page 53: Showing Pois On The Map

    Many of the POIs on your TomTom Connect include phone numbers. This means that if your device supports hands-free calling, you can use your TomTom Connect to call the POI and plan a route to the location of the POI.

  • Page 54: Manage Pois

    Tap Manage POIs to manage your POI categories and locations. You can set your TomTom Connect to let you know when you are near to selected POI locations. In this way you could, for example, set the device to let you know you when you are approaching a petrol station.

  • Page 55: Help

    5. Select a centre from the list, the nearest is shown at the top of the list. Your TomTom Connect shows your position on the map along with a description of the location. This helps you explain where you are while making a call.
  • Page 56 Tap this button to navigate your way by car to a service centre. Drive to help Tap this button to navigate your way on foot to a service centre. Walk to help Tap this button to see your current location on the map. If hands-free calling is supported on your device, and your phone is con- nected to your device, you can tap Where am I?.

  • Page 57: Hands-Free Calling

    Make sure that your phone is set to 'discoverable' or ‘visible to all'.   You may have to enter the password '0000' on your phone in order to connect to your TomTom Connect. To avoid having to enter '0000' every time you use the phone, save your TomTom Connect as a ...

  • Page 58: Receiving A Call

    Not all phones can transfer the phonebook to your TomTom Connect. For more information, go to tomtom.com/phones/compatibility. Tap Recently dialed to select from a list of people or numbers you have called recently using  your TomTom Connect. Tap Recent caller to select from a list of people or numbers who called you recently.
  • Page 59 Tap this button to make a phone call. Call Tap this button to change your home phone number. Change home number Tap this button to select information you want to delete. You can delete the list of recent callers and the list of recently dialled numbers. Delete Tap this button to change the auto-answer settings.

  • Page 60: Favourites

    For example, if you are looking for a swimming pool near your current location, enter 'swimming pool' and choose the best search result. Local Search Note: Only available on LIVE devices. You can either search using Google or using TomTom Places. You can set which search provider...
  • Page 61 Position of last stop Your TomTom Connect suggests a name for your new Favourite. To enter a new name, there is no need to delete the suggested name, you just start typing. Tip: It is a good idea to give your Favourite a name that is easy to remember.

  • Page 62: Using A Favourite

    Your TomTom Connect calculates the route for you. 5. When the route is calculated, tap Done. Your TomTom Connect will immediately start guiding you to your destination with spoken instruc- tions and visual instructions on the screen. Changing the name of a Favourite To change the name of a Favourite, do the following: 1.

  • Page 63: Services

    You can check the status of your subscriptions at any time. In the Main Menu, tap Services and then tap My Services. Your TomTom Connect also warns you when your LIVE Services subscription is approaching the re- newal date. For more information about LIVE Services subscription and payment terms, go to tomtom.com/services.

  • Page 64: About Tomtom Hd Traffic

    Your TomTom Connect regularly receives information about the changing traffic conditions. If traf- fic jams or other incidents are found on your current route, your TomTom Connect will offer to replan your route to try and avoid any delays.

  • Page 65: About Speed Cameras

    To check your subscription, tap Services in the Main Menu and then tap My Services. Your TomTom Connect tells you when your LIVE Services subscriptions are due for renewal. You can use your TomTom Connect to tell TomTom that you wish to renew your current subscription.

  • Page 66: Traffic

    Your TomTom Connect regularly receives information about the changing traffic conditions. If traf- fic jams or other incidents are found on your current route, your TomTom Connect will offer to replan your route to try and avoid any delays.

  • Page 67: Taking The Fastest Route

    Taking the fastest route Your TomTom Connect regularly looks for a faster route to your destination. If the traffic situation changes and a faster route is found, your TomTom Connect will offer to replan your journey so you can use the faster route.

  • Page 68: Minimising Delays

    Minimising delays You can use TomTom HD Traffic to minimise the impact of traffic delays on your route. To minimise delays automatically, do the following: 1. Tap Services in the Main Menu. 2. Tap Traffic. 3. Tap Traffic settings. 4. Choose between always taking the faster route automatically, being asked or never changing your route.

  • Page 69: Getting More Information About An Incident

    Note: The home location you set here is not the same as the home location you can set in the Settings Menu. In addition, the locations you use here do not have to be your actual home and work locations. If there is another route that you often travel, you can set Work/Home to use these locations instead.

  • Page 70: Checking Traffic Incidents In Your Area

    Tap the left and right arrow buttons to move through each incident in turn, viewing the details of each one. This includes the type of incident, for example road works, and the length of delay caused by this incident. You can also access the details about individual incidents by tapping View map in the Main Menu and then tapping on the traffic incident symbol.

  • Page 71: Changing Traffic Settings

    Changing traffic settings Use the Traffic settings button to choose how traffic information works on your navigation device. 1. Tap the traffic sidebar then tap Options to open the Traffic menu. 2. Tap Traffic settings. 3. If you are using an RDS-TMC Traffic Receiver, you will be able to select the setting Tune manu- ally by entering a frequency.

  • Page 72: Traffic Menu

    Weather related symbols: Rain Wind Snow Note: The incident avoided symbol is shown for any traffic incident that you avoid using a traffic service. Traffic menu To open the Traffic menu, tap the Traffic sidebar in the Driving View then tap Options, or tap Traf- fic in the Services menu.
  • Page 73 Tap this button to change your settings for how the Traffic service works on your device. Change Traffic settings Tap this button to hear spoken information about traffic incidents on your route. Note: Your TomTom device must have a computer voice installed to read information aloud. Read aloud traffic info...

  • Page 74: Speed Cameras

    Changing the way you are warned To change the way your TomTom Connect warns you about speed camer- as, tap the Alert settings button. You can then set how close you want to be to a speed camera before you are warned and what type of sound will be played.

  • Page 75: Speed Camera Symbols

    5. Tap NO to keep the fixed speed camera alerts. 6. Enter the time in seconds for when a warning is given before you reach a camera. Then tap Next. 7. Tap the sound you want to be used for the warning. Tips: To switch off warning sounds for a camera type, tap Silence in step 7 above.

  • Page 76: Report Button

    Average speed check Accident black spot Bi-directional speed camera Ungated railway crossing Mobile speed camera Report button To show the report button in the Driving View, do the following: 1. Tap Services in the Main Menu. 2. Tap Speed Cameras. 3.

  • Page 77: Reporting A New Speed Camera While At Home

    Note: If the type of camera you choose has a speed restriction, you can also enter the speed. You see a message confirming that a report has been created. Reporting a new speed camera while at home You do not need to be at the location of a speed camera to report the new location. To report a new speed camera location while you are at home, do the following: 1.

  • Page 78: Average Speed Check Camera Warnings

    This type of camera monitors traffic at toll road barriers. Toll road camera This type of speed camera checks the average speed of vehicles between two fixed points. Average speed check This type of camera checks traffic on roads where access is restricted. Vehicle restriction All other types of camera that do not fall into any of the above categories.

  • Page 79: Speed Cameras Menu

    Intermediate warning - type 3 Once in the speed check zone, if you are driving faster than the permitted speed and have not received a start of zone warning, you see a visual warning in the Driving View indicating the maximum permitted speed. You also hear a loud audible warning.

  • Page 80: Weather

    About Weather Note: Only available on LIVE devices. The TomTom Weather service provides detailed weather reports and 5-day weather forecasts for towns and cities. The information is provided by local weather stations and is updated hourly. Note: For more information on available services, go to tomtom.com/services.
  • Page 81 Google or using TomTom Places. You can set which search provider to use in the advanced settings. Local search Tap this button to select a location using a local search with TomTom Places. Note: Only available on LIVE devices. You can either search using Local search Google or using TomTom Places.
  • Page 82 Tap this button to enter an address by saying the address. Spoken address Tap this button to select your last recorded position. Position of last stop...

  • Page 83: Mytomtom

    MyTomTom helps you manage the contents and services of your TomTom Connect navigation device, as well as giving you access to the TomTom community. You log in to MyTomTom on the TomTom website. It is a good idea to frequently connect your navigation device to MyTomTom to ensure you always have the latest updates.

  • Page 84: Mytomtom Account

    MyTomTom account To download content and services from TomTom, you need a MyTomTom account. You can create an account when you start using MyTomTom. Note: If you have more than one TomTom device, you need a separate account for each device.

  • Page 85: Customer Support

    You can get further help by going to tomtom.com/support. For warranty information, go to tomtom.com/legal. Version information Tap this button to view technical information about your device, such as your serial number for your device and the version of the main TomTom application. Version infor- mation Tap this button to see the current status for GPS reception.

  • Page 86: Addendum And Copyright

    TomTom device. TomTom does not accept any liability for the availability and accura- cy of GPS. Use with care Use of a TomTom device for navigation still means that you need to drive with due care and atten- tion. Aircraft and hospitals Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other locations.
  • Page 87 WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT. USE YOUR TOMTOM DEVICE ONLY WITH THE SUPPLIED DC POWER LEAD (CAR CHARGER/BATTERY CABLE), AC ADAPTER (HOME CHARGER), IN AN APPROVED CRADLE OR USING THE SUPPLIED USB CABLE TO CONNECT TO A COMPUTER FOR BATTERY CHARGING.
  • Page 88 The information in this document is subject to change without notice. TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from the performance or use of this document. This document contains information protected by copyright.

  • Page 89: Copyright Notices

    TomTom or its suppliers. The use of this material is subject to the terms of a licence agreement. Any unauthorised copying or disclosure of this material will lead to criminal and civil liabilities.

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