Troubleshooting Guide - Philips AVENT ISIS IQ UNO User Manual

Troubleshooting Guide

Check that all the pump components have been assembled
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correctly and that the white valve is positioned correctly.
Ensure that the silicone diaphragm and Let-down Massage
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Lack of suction
Cushion ™ are fitted securely to the pump body and a perfect
seal is created, making sure to push the Let-down Massage
Cushion far enough down the center of the funnel.
Make certain that the control handle is firmly in place.
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Ensure the pump is correctly assembled and that suction
°
is being created.
No milk being
expressed
Relax and try again, as expression may improve after practice.
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Refer to the 'Preparing to Pump' section on page 7.
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You may be squeezing too hard. You do not need to use
°
all the suction the pump can generate. Try compressing
the handle halfway.
Pain when expressing
Try squeezing the handle more gently and remember the
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2-3 second pumping rhythm.
Consult your health professional/breastfeeding advisor.
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Try leaning slightly forward.
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Remove and re-fit the Let-down Massage Cushion to ensure
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it is firmly attached and pushed far enough down the center
Milk is drawn up the
of the funnel.
Let-down Massage
Some women may prefer to use the pump without the Let-down
Cushion
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Massage Cushion. The Let-down Massage Cushion has petals that
flex in and out to gently massage the area around the breast.
This is intended to stimulate a fast, natural milk flow.
Need Help? Call us at 1.800.54.AVENT or visit www.aventamerica.com
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Avoid contact with antibacterial detergents/cleaners as they
°
can damage the plastic. Combinations of detergents, cleaning
products, sterilising solution, softened water and temperature
Cracking or
fluctuations may, under certain circumstances, cause the plastic
discoloration
to crack. If this occurs, do not use. The pump body and breast milk
of pump parts
containers are dishwasher safe but food colorings may discolor
them. Follow guidelines in 'Cleaning and Sanitizing
ISIS iQ UNO' on pages 5-6.
Contact AVENT for replacements.
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Lost or broken parts
Call 1.800.54.AVENT or visit www.aventamerica.com
Ensure the pump is correctly assembled and switched on
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with the power indicator illuminated
Pump not responding
Make sure the cord between the electrical wall outlet
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or battery pack and the pump is correctly connected.
3 flashes, delay, 3 flashes etc – if the pump stops working and the
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power light is flashing
Disconnect the power and check the control handle and diaphragm
Pump light
for obstructions or damage.
flashing
Pulsing flash – Low battery warning. You should consider replacing
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the batteries.
The pump must be switched off via the control button in order
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to separate these parts. If the batteries go flat mid-pumping, you
Difficulties in may experience difficulty. Replace the batteries or connect the
separating the pump to an electric outlet. Turn the pump on by holding down the
control handle from One-touch control for 2 seconds – the light will turn
the pump body turn it off by holding the button for 2 seconds – the light will go off.
You can now disconnect the pump from the power supply and you
should be able to separate the parts.
Need Help? Call us at 1.800.54.AVENT or visit www.aventamerica.com
Troubleshooting Guide
GREEN.
RED the pump has detected a vacuum fault.
GREEN. Now
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