ABC Office Alpha9155sc Manual

Royal consumer business products
Table of Contents

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Alpha9155sc
Royal Consumer Business Products
Cash Register Manual
99 Departments
1600 PLUs
Easy Set-up
Instructions
Page 15
abcoffice
www.abcoffice.com
1-800-658-8788

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Table of Contents
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Summary of Contents for ABC Office Alpha9155sc

  • Page 1 Alpha9155sc Royal Consumer Business Products Cash Register Manual 99 Departments 1600 PLUs Easy Set-up Instructions Page 15 abcoffice www.abcoffice.com 1-800-658-8788...
  • Page 2 to the Royal family of fine business machines. We sincerely hope you will enjoy the many benefits of being associated with a distinguished product name that has represented both quality and This electronic cash register is designed to help your business function smoothly by providing efficient register operations and accurate management reports.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS UNPACKING YOUR CASH REGISTER and SET UP ----------------------------------------------------------------------------------------------------------------------------------1 Preparation ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------1 Standard Accessories ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------1 Initial Set Up-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------1 Maintenance of your Register ------------------------------------------------------------------------------------------------------------------------------------------------------------------1 GETTING TO KNOW YOUR CASH REGISTER------------------------------------------------------------------------------------------------------------------------------------------2 Using the Manual ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------2 How to Get Started --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------2 BAR CODE SCANNER --------------------------------------------------------------------------------------------------------------------------------------------------------------------------2 SECURITY SYSTEM and ERROR CONDITIONS ---------------------------------------------------------------------------------------------------------------------------------------3 5-way Security System ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------3 Error Conditions ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------3...
  • Page 4 TABLE OF CONTENTS GRAND TOTAL PRESET--------------------------------------------------------------------------------------------------------------------------------------------------------------------- 41 To Set the Grand Total to Zero -------------------------------------------------------------------------------------------------------------------------------------------------------------- 41 To Assign a Value to the Grand Total------------------------------------------------------------------------------------------------------------------------------------------------------ 41 TRANSACTION NUMBER PRESET------------------------------------------------------------------------------------------------------------------------------------------------------- 42 To Program the Transaction Number ------------------------------------------------------------------------------------------------------------------------------------------------------ 42 Rounding Method for Finalizing Amount -------------------------------------------------------------------------------------------------------------------------------------------------- 43 X1 and X2 COUNTER PRESET ------------------------------------------------------------------------------------------------------------------------------------------------------------ 44 To Program the X1 Counter Number------------------------------------------------------------------------------------------------------------------------------------------------------- 44 To Program the X2 Counter Number------------------------------------------------------------------------------------------------------------------------------------------------------- 44...
  • Page 5 Example 36: Voiding a PLU Sale with a Minus Percentage Discount---------------------------------------------------------------------------------------------------------- 85 Example 37: Voiding a PLU Sale with a Plus Percentage Rate ----------------------------------------------------------------------------------------------------------------- 85 Example 38: Issuing a Duplicate Receipt ---------------------------------------------------------------------------------------------------------------------------------------------- 86 X/Z MANAGEMENT REPORTS ---------------------------------------------------------------------------------------------------------------------------------------------------------87-96 “X” Position Reading ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 87 “Z”...
  • Page 6 abcoffice www.abcoffice.com 1-800-658-8788...
  • Page 7: Unpacking Your Cash Register And Set-Up

    UNPACKING YOUR CASH REGISTER and SET-UP PREPARATION When your cash register is new in its factory packaging, you will find the various items for the register packaged separately. Look for and unwrap the following: 2 paper rolls, black journal winder spindle, bar code reader, serial cable and duplicate key sets for the Control Lock and Cash Drawer Lock.
  • Page 8: Getting To Know Your Cash Register

    GETTING TO KNOW YOUR CASH REGISTER USING THIS MANUAL Your cash register manual is organized for easy reference. The front portion contains general information on all features and functions of the cash register. Instructions for setting the programs are next. Transaction examples for operating the register are at the back of the manual, along with information on troubleshooting.
  • Page 9: Security System And Error Conditions

    FIVE-WAY SECURITY SYSTEM: incorporates the following: · A Control Lock that cannot be activated without the Operator Register Key or Manager's Program Key. The Register Key accesses the "OFF" mode and "REG" modes only, thus limiting access to other modes only to individuals who are authorized to use the Manager's Program key. ·...
  • Page 10: Control Lock System

    CONTROL LOCK SYSTEM THE CONTROL LOCK: Located at the right of the operating area, the Control Lock is a switch that places the cash register into its several operating modes. These modes are: Program Mode (PRG): The position is used to set and change your individualized programming for register operations.
  • Page 11: Keyboard Functions

    FIGURE 1: Control Lock and Keyboard Functions KEYBOARD FUNCTIONS The following key functions are primarily for cash register entries in REG mode. Several keys also have other functions in the PRG, X and Z modes which are explained further in the manual. Error Correction [EC] is used for deleting the last sales entry.
  • Page 12 KEYBOARD FUNCTIONS (11) Journal Feed Key [JF] is used to advance the journal paper. (12) Clerk Key [CLERK] is used for entering clerk numbers and the Manager's Password Code. (13) Department Key [DEPT] is used to make entries for departments 1 - 99. Press Department after each department number entry for departments 1 - 99.
  • Page 13 (27) Amount Tendered/Total Key [AMOUNT TEND/TOTAL] is used to finalize a transaction paid by cash and calculates the amount of change required from the cash received. (28) Numeric Input Keys (0-9/00/.) are used to input dollar amounts of merchandise sold, to indicate how many times a particular item repeats, to add and subtract percentages in conjunction with the -% and +% keys, to input PLU code numbers, to handle figures that require a decimal point and for other numeric value-related entries.
  • Page 14: Display Windows

    DISPLAY WINDOWS OPERATOR DISPLAYS Your cash register provides two (10 digit capacity) displays, 1 line alpha and 1 line numeric, which feature large, easy to read fluorescent digits for easy operator viewing. The operator display is located at the top front of the machine and is your visual guide to the inner workings of the cash register.
  • Page 15: Printer

    The figure below shows the printer with the cover removed. DESCRIPTION OF PART 1. Journal location 2. Receipt location 3. Print-head unit 4. Take-Up Reel 5. Paper Exit 6. Platen Release Button (Receipt) 7. Platen Release Button (Journal) abcoffice FUNCTION The paper roll for record keeping (the journal) is located here.
  • Page 16: Installing The Paper Roll

    INSTALLING THE PAPER ROLLS Your cash register features a thermal printer which uses two rolls of 58mm standard bond paper; one roll (left side) is for the customer receipt and the other roll is for the journal record (right side). If a customer receipt is not required, a paper saving option is available by pressing the [ON/OFF] key on the keyboard.
  • Page 17: Installing The Paper Roll For The Journal

    INSTALLING THE PAPER ROLL FOR THE JOURNAL 1. Make sure the Control Lock is in the “REG” (Register) position. 2. From the front of the cash register, take the rear of the printer cover and lift it up. 3. Push the platen release button (right) to raise the paper guide.
  • Page 18: Removing The Paper Rolls

    REMOVING THE PAPER ROLLS TO REMOVE THE PAPER ROLL FOR THE RECEIPT 1. Open the printer cover. 2. Push the platen release button (left). 3. Remove the roll. TO REMOVE THE PAPER ROLL FOR THE JOURNAL 1. Open the printer cover. 2.
  • Page 19: Replacing The Battery

    REPLACING THE BATTERY 1. Make sure the register is plugged in, the power switch is at “ON” position and turn the Control Lock key is turned to the “OFF position. 2. Open the printer cover. 3. Open the battery cover in the rear left section of the component (See Fig.
  • Page 20: Quick Start

    QUICK START The Quick Start program is designed to help you quickly "get started" with the basics you need to run your cash register. It covers programming the Decimal Point, Rounding, Date, Time, Tax Rate and Department Status for taxing or non-taxing. Follow the Quick Start straight through, however, skip any steps which are not required by your business needs.
  • Page 21 QUICK START: ROYAL ALPHA 9155SC Before proceeding with Quick Start, the cash register must be initialized. Please see "Initial Set Up" on page 1. Insert the Manager Program Key (MA) in the Control Lock and turn to the "PRG" program position. To set the DATE, enter as month-day-year format.
  • Page 22: After Quick Start

    AFTER QUICK START Your tapes should look similar to the reports shown below. Note: The Date, Time, Tax Rate and Department Status will reflect the information based upon your input. If an error is made during programming, repeat only the step in question. For more details of the symbols printed in the reports see the complete examples of the reports starting on Page 70.
  • Page 23: After Quick Start

    The DEPARTMENT PRESET REPORT prints department descriptions, price and tax status. To print a Department Report, PRESS [PLU/DEPT ALT] followed by any [DEPARTMENT] key. DEPT PRESET DEPT01 PRICE FLAG 0000000001 DEPT02 PRICE FLAG 0000000000 DEPT03 PRICE FLAG 0000000000 DEPT04 PRICE FLAG 0000000000 DEPT05...
  • Page 24: Before Going To Register Mode

    BEFORE GOING TO THE REGISTER MODE Your Royal cash register offers many additional features not covered in the Quick Start programming. Please note that all programming options are covered in the Advanced Programming section of this manual, even those singled out for use in the Quick Start.
  • Page 25: Advanced Programming

    The options covered in the Advanced Programming section are designed to let you customize your cash register operations, sales entry printouts, and management reports to meet your individual business requirements. The Advanced Programming can be used to further add options not covered by the Quick Start Program. Skip any or all sections which are not required in setting up your cash register.
  • Page 26: To Program Clerk Numbers

    CLERK NUMBERS A total of 40 Clerk Numbers are available for monitoring sales of individual employees. Each Clerk Number can be programmed with a 24 character name (this procedure is covered in the section Programming Alphanumeric Descriptions on Page 46-51). The Clerk Numbers are designed to be used in the REGISTER modes only. To obtain sales totals of each clerk, a Clerk Report is available in both the "X"...
  • Page 27: To Use Clerk Numbers

    TO USE CLERK NUMBERS Example: If Clerk #1 is 4456: Turn the key to the "REG" (REGISTER) position. ENTER (4456), then PRESS the [CLERK] key. The cash register is now ready for operation. NOTE: The Clerk Name will print on the receipt tape. If no name has been programmed, the clerk number will print on the receipt.
  • Page 28: Manager Passwords

    MANAGER PASSWORDS Two Manager Passwords are available as an added measure; one password accesses only the "PRG" (PROGRAM) and "Z" modes and the second accesses only the "X" mode. The Manager Password resets every time it is used, therefore once a password has been programmed, it must be entered every time you access the program mode or before every "X"...
  • Page 29: Date/Time/Machine Number

    The DATE is designed to roll over automatically every day and prints in the month-day-year format. Extra Option: If desired, a procedure is offered to eliminate the date from printing on the transaction receipts, for details see Flag 24, on Page 61. The date format can also be changed to print day-month-year (see Flag 1, Page 59.) TO PROGRAM THE DATE "PRG"...
  • Page 30: Tax Rates

    TAX RATE Four different tax rates can be programmed on your cash register. Each tax rate can be linked directly to a Department key or by pressing the [TAX 1] or [TAX 2] keys before ringing up an entry. Extra Option: If desired, a procedure is offered to eliminate the tax rate from printing on transaction receipts, for details see Flag 36, on Page Each Tax Rate can be programmed as follows: As an ADD-ON RATE (used in the USA) - which means the tax amount prints separately on the receipt.
  • Page 31: Tax Table Rate

    TAX TABLE RATE Refer to Appendix 1 to locate the tax table codes listed for your particular state. If your state's tax rate is not listed in Appendix 1, refer to Appendix 2 for instructions on calculating your own state's tax table codes. Remember: Tax 1, Tax 2 and Tax 3 can be programmed with a Tax Table Rate.
  • Page 32: To Program A Third Tax Table Rate

    TAX RATE (Continued) TO PROGRAM A THIRD TAX TABLE RATE "PRG" + (ENTER TAX #) + [TAX 1] + (STATE TAX TABLE CODE) + [TAX 2] + [#/ST/NS] 1: Tax 1 + (2) 2: Tax 2 + (2) 3: Tax 3 + (2) Example: The tax code for Arizona's tax rate of 5% is: 90-100-5-11-17-20-21-21-20-20-20-20-20.
  • Page 33: Vat Tax Rate

    VAT TAX RATE (commonly used in Europe) Turn the key to the "PRG" (PROGRAM) position. If a PRG/Z Manager Password has been programmed, TYPE the (PASSWORD #), then PRESS the [CLERK] key, or if you did not program a PRG/Z Manager Password, go to Step 3. PROGRAMMING THE VAT TAX RATE: "PRG"...
  • Page 34: Department Programming

    DEPARTMENT PROGRAMMING A maximum of 99 Departments are available on your cash register. Each department can represent a category of merchandise. For example, Department One can represent sales of beverages, Department Two sandwiches, Department Three candy, etc. Each Department can be programmed as taxable or non-taxable. The programming of departments consists of ten steps: selecting the Standard or Food Stamp Function, selecting the Standard or Hash Function, selecting the Standard or Gallonage Function, selecting Negative Department Function, selecting Multiple / Single Entry, selecting the Group Number, selecting the High Digit Lock Out (HDLO)
  • Page 35 MULTIPLE ITEM/SINGLE ITEM department. Single Item Entry allows you to ring up only one item in a department. Number Multiple Item Sale Single Item Sale GROUP NUMBER : Each department can be classified in up to nine groups. For example, group departments 1, 2 and 3 designate as Group 1, which represents the total beverage sales.
  • Page 36 DEPARTMENT PROGRAMMING THE TAX STATUS is used to link no tax, a single tax rate [Tax 1] or multiple tax rates (Tax 2, 3 or 4) to a department key. Tax Status Number Non-Taxable (used when you do not wish to charge tax) Taxable by Tax Rate 1 Taxable by Tax Rate 2 Taxable by Tax Rate 1 and Tax Rate 2...
  • Page 37: To Program Department As Taxable

    TO PROGRAM DEPARTMENTS AS TAXABLE "PRG" + (Standard/Food Stamp Dept.) + (Standard/Hash Dept.) + (Standard/Gallonage Dept.) + 1 digit # (Standard/Negative Dept.) + (Multiple/Single Entry) + (Group #) + (HDLO #) + (Tax Status #) + 1 digit # [SUBTOTAL W/TAX] + (Pre-set Price or "0" ) + [DEPARTMENT NUMBER] + (Description) + [CHECK/STUBS] 8 digit # Example: Program Department 1 to charge a single tax rate (TAX 1);...
  • Page 38: Department Programming For Department 21 To Department 99

    DEPARTMENT PROGRAMMING To program a description, begin inputting characters using the alpha keyboard (Department Keys) or the Alphanumeric Code Chart if needed (see Page 47). If a wrong character is entered, use the [EC] key to delete that character and then continue. Remember, the [DEPT] key accesses the letters in the lower green section of the Department keys.
  • Page 39: Coupon Discount

    The Coupon Discount (CPN) key is used to subtract a specific amount from an individual item. This function can be performed in the middle of a transaction or by itself in a transaction. The programming of the Coupon Discount [-/CPN] key consists of two steps; selecting a High Digit Lock Out (HDLO) number and Tax Status.
  • Page 40 COUPON DISCOUNT (CPN) Tax Status Number Taxable by TAX 1 and TAX 3 Taxable by TAX 2 and TAX 3 Taxable by TAX 1, TAX 2 and TAX 3 Taxable by TAX 4 Taxable by TAX 1 and TAX 4 Taxable by TAX 2 and TAX 4 Taxable by TAX 1, TAX 2 and TAX 4...
  • Page 41: To Program The Coupon [-/Cpn] Key

    TO PROGRAM THE COUPON [- / CPN] KEY Although the factory default setting of all departments is non-taxable, you may need to program certain department keys for the non-tax setting. "PRG" + (HDLO #) + (TAX STATUS #) + [SUBTOTAL W/TAX] + (Preset Price) + [-/CPN] 1 digit # The following two examples list the most commonly used options in programming the Coupon Discount [-/CPN] key.
  • Page 42: Minus Percentage Discount

    MINUS PERCENTAGE DISCOUNT Minus Percentage Discount [-%] is used to subtract a percentage rate such as an employee discount from an individual item. The rate can be pre-programmed or manually entered. Extra Option: If desired, a procedure is offered so that the Minus Percentage Discount amount is not subtracted from the department totals on the Management Reports, for details see Flag 10, on Page 60.
  • Page 43: Plus Percentage

    Plus Percentage [+%] is used to add a percentage rate such as a service charge or gratuity to an individual item. The rate can be pre-programmed or manually entered. Extra Option: If desired, a procedure is offered so that the Plus Percentage amount is not added to the department totals on the Management Reports, for details see Flag 10, Page 60.
  • Page 44: Price Look-Up (Plu)

    PRICE LOOK-UP (PLU) A total of 1600 Price Look Up codes (PLUs) are available on this cash register. Each PLU can be programmed with a 16 character description that will print on the tape. The Price-Look Up system allows for fast, accurate entry of an item and automatically records the number of items sold.
  • Page 45: To Search A Vacant Plu Number

    TO SEARCH A VACANT PLU NUMBER To program a new PLU, it is possible to make a PLU number displayed that the description is not yet programmed for. Example: PLU 1 through PLU 100 are programmed already. To search a vacant PLU number: 1.
  • Page 46: Training Mode

    TRAINING MODE The optional Training Mode is designed to help you become better acquainted with the register mode and offers an ideal place for "beginners" and new employees to practice transaction examples. Once the Training Mode is activated, there is no access to any operations in the "PRG", "X", or "Z" modes. Also note, the transaction numbers do not count up in the Register Mode until you exit the Training Mode.
  • Page 47: Grand Total Preset

    The Grand Total is located at the bottom of your "Z" Report. The Grand Total is the only figure that does not reset back to zero after taking a "Z" Report. It is commonly known as the "running grand total". However, if you wish, you can reset the Grand Total to zero or assign it a specific value.
  • Page 48: Transaction Number Preset

    TRANSACTION NUMBER PRESET Transaction Number Preset allows you to choose a beginning transaction number of your own. The Transaction Number normally begins with the number 0001 and counts up consecutively until a "Z" Report is taken; thereafter it resets back to 0001. Transaction Number Preset can also be used to re-enter the last transaction number in the event information is lost.
  • Page 49: Rounding Method For Finalizing Amount

    Your cash register allows you to select the method used for rounding when a sales transaction is finished. There are five methods for rounding: rounding up, rounding (If the 0.00 is displayed and printed, 0.01 to 0.04 becomes 0.00, 0.05 to 0.09 becomes 0.10). round down, the Swiss method and the Danish method. For information about the Swiss and Danish methods, consult your dealer.
  • Page 50: X1 And X2 Counter Preset

    X1 and X2 COUNTER PRESET X1 and X2 COUNTER PRESET X1: Represents the End-of-Day reading (resets totals to "0"). X2: Represents the End-of-Week/Month reading (resets totals to "0"). Allows you to select the beginning number for the X1 Counter. The "X" Counter is programmed by the factory to count up consecutively after each "X"...
  • Page 51: Z1 And Z2 Counter Preset

    Z1 and Z2 COUNTER PRESET Z1: Represents the End-of-Day reading (resets totals to "0"). Z2: Represents the End-of-Week/Month reading (resets totals to "0"). Allows you to select the beginning number for the Z1 Counter. The "Z" Counter is programmed by the factory to count up consecutively after each "Z"...
  • Page 52: Programming Alphanumeric Descriptions

    PROGRAMMING ALPHANUMERIC DESCRIPTIONS General Information: When programming the alpha descriptions for Departments, PLUs, Clerks and the Store Name/Logo Message and Commercial Messages, it is recommended to use the Alpha keyboard (shown below). The department keys are clearly labeled with all the letters needed to program these descriptions. So, when you are programming alpha descriptions, simply use the department keys to spell out the words you require.
  • Page 53: Alphanumeric Code Chart

    PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) ALPHANUMERIC CODE CHART Character Code Number Space Wide Character Locate the character or symbol that you need, and note the 2 digit code number. For example, if you require a space, the code number for a space is "00", the number 1 is the code 31 and the ":" (colon) is code 68. (Programming Alphanumeric Descriptions are continued on the next page) abcoffice Character Code Number...
  • Page 54: Wide Characters

    PROGRAMMING ALPHANUMERIC DESCRIPTIONS The following outlines the maximum number of characters that can be programmed for each item description. DEPARTMENT CLERK NAME STORE LOGO/HEADER COMMERCIAL MESSAGE * Standard size characters. For Double Width, see below. Please Note: The instructions for programming Department Descriptions is on Pages 28-32. The instructions for programming PLU Descriptions is on Page 38-39.
  • Page 55: Program Store Logo/Commercial Message

    PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) PROGRAM STORE LOGO/COMMERCIAL MESSAGE A 5 line store header can be programmed to print on customer receipts. The header can be a maximum of 9 lines, each line 24 characters (normal size) or 12 characters (double width). “Your Receipt Thank You”...
  • Page 56 PROGRAMMING ALPHANUMERIC DESCRIPTIONS Step 3: Next, fill in the chart, filling in extra unused characters with blank spaces. Note that blank spaces were added at the beginning and end of each line in order to CENTER the logo. 1st line 00 00 I 2nd line 00 01 39 01 39 01 39 78 01 35 01 35 01 35 78 01 31 01 31 01 31 01 31 00...
  • Page 57 PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) COMMERCIAL MESSAGE: 1st line 2nd line 3rd line 4th line 5th line 6th line 7th line 8th line 9th line You can also program a message that automatically prints just under the logo message or at the bottom of the receipt.
  • Page 58: Scroll Message

    SCROLL MESSAGES The following outlines the types of scrolling messages that can be programmed: OFF message – Message that runs in the OFF position MODE message – Message that runs during the idle state in PRG, X, Z modes SALES message – Message that runs after the sales transaction IDLE message 1 –...
  • Page 59: Scroll Message Settings

    OFF message: SCROLL MESSAGE #1 DISPLAY TIME (Number of seconds after the register is turned off before the message starts) Note: Pressing the [FEED] key after the message starts will stop the OFF message from displaying. Settings: 01 – 99 (Default=05), 00: No message will scroll. “PRG”...
  • Page 60: Scroll Messages Pattern

    SCROLL MESSAGE PATTERNS • SALES COMPLETION • TOTAL IS ON DISPLAY • SALES MESSAGE STARTS • SALES MESSAGE RUNS • IDLE MESSAGE 1-2 * IDLE MESSAGE 1 RUNS IN THE AM AND 2 RUNS IN THE PM. IF 1 AND 2 ARE COMBINED, BOTH WILL RUN IN AM AND PM.
  • Page 61: To Program The Transaction Words

    Transaction words are linked to the function keys and they are printed on receipts and reports. The length of transaction word is limited up to eight regular size characters or four double size characters. They can be changed to desired words very easily. "PRG"...
  • Page 62 TO PROGRAM THE TRANSACTION WORDS Transaction Word VOID-R RETURN COUPON G COUPON N ROUND NET TL CASH CHECK CHARGE CHARGE2 CHARGE3 NOSALE R/A CA R/A CK P/O CA P/O CK CAID CKID NRGT NET* MSC-V MSC-R abcoffice (Continued) Function Void on Department & PLU Return Coupon Gross Coupon Net...
  • Page 63 TO PROGRAM THE TRANSACTION WORDS (Continued) Transaction Word CASH TD CHECK TD VOID TAXTOTAL NET-TAX DEPT GRP RPRT CNT SUB-TTL CHANGE -VOID- RETURN ITEM CT abcoffice www.abcoffice.com Function (Not used. Do not change) (Not used. Do not change) Cash Tendered Check Tendered Void Tax Total...
  • Page 64 TO PROGRAM THE TRANSACTION WORDS Transaction Word FS SALES FS TEND FS CHNG FS TOTAL FS IN DW HASH TTL abcoffice (Continued) Function (Not used. Do not change) (Not used. Do not change) (Not used. Do not change) (Not used. Do not change) (Not used.
  • Page 65: Flag Options

    A total of 90 system programming options (known as FLAGS) are offered on this cash register. They are preset at the factory to accommodate the most commonly used selections. Each flag option can be changed or updated at any time as needed. NOTE: Most flags have been factory preset at "0".
  • Page 66 FLAG OPTIONS (Continued) FLAG NUMBER Print the department total sales amount as a net amount on the report: the total amount including calculations made with the [+ %] and [- %] keys. Print the department total sales amount as a gross amount on the report: the total amount not including calculations made with the [+ %] and [- %] keys.
  • Page 67 FLAG NUMBER Print the time on the receipt / journal. Do not print the date on the journal at Registration mode. Print the date on the receipt / journal at Registration mode. Do not print the date on the receipt / journal at Registration mode. Print “,”...
  • Page 68 FLAG OPTIONS (Continued) FLAG NUMBER PRINT IN DRAWER Print cash amount and check in the drawer on the reports. Do not print cash amount and check in the drawer on the reports. SKIP ZERO SALE TRANSACTION ON REPORTS Skip. Does not skip. SKIP ZERO SALE PLUs ON REPORTS Skip amounts equaling zero on financial reports.
  • Page 69 FLAG NUMBER Do not require the amount received from a customer and the calculation of the change. Require the amount received from a customer to be registered. Prohibit tendering. Enable registering transactions which more than one media is received, for example, cash and a check (split tendering).
  • Page 70 FLAG OPTIONS (Continued) FLAG NUMBER Print on journal at Training Mode. Do not print on journal at Training Mode. Transaction Counter does not count up while in the Training Mode. Transaction Counter does count up while in the Training Mode. SI/O 1 (Speed 9600bps Fix) Chosen option numbers of Flag # 73 and # 77 must be different each other.
  • Page 71 FLAG NUMBER LANGUAGE English Mode Spanish Mode French Mode German Mode CANADIAN TAX SYSTEM Disabled Canadian Tax System Tax exempt amount Gross Add tax 2 to tax 1 Add tax 3 to tax 1 Add tax 4 to tax 1 CHANGE KEY LAYOUT FOR FOOD STAMP Department Department 16 : Food Stamp Tend key...
  • Page 72: Program Confirmation Reports

    PROGRAM CONFIRMATION REPORT The Program Confirmation Report allows you to check your programming results. TO TAKE A PROGRAM CONFIRMATION BASIC PRESET REPORT "PRG" + (999999) + [AMOUNT TEND/TOTAL] Turn the key to the "PRG" position as desired. If a Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CLERK] key, or if you not program a Manager Password, go to Step 3.
  • Page 73: To Take A Clerk Confirmation Report

    TO TAKE A CLERK CONFIRMATION REPORT Turn the key to the "PRG" position as desired. If a Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CLERK] key, or if you not program a Manager Password, go to Step 3. PRESS [PLU/DEPT ALT] , then PRESS the [CLERK] key.
  • Page 74: To Take A Department Report

    PROGRAM CONFIRMATION REPORT TO TAKE A DEPARTMENT REPORT DEPARTMENT NUMBER abcoffice (Continued) "PRG" + [PLU/DEPT ALT] + [DEPT] DEPARTMENT NAME DEPT PRESET DEPT01 PRICE 1.99 FLAG 000000001 DEPT02 PRICE 2.50 FLAG 000000000 DEPT03 PRICE 3.00 FLAG 000000001 DEPT04 PRICE 0.00 FLAG 000000000 DEPT05...
  • Page 75: Plu Confirmation Report

    The PLU Confirmation Report allows you to check all PLUs programmed. TO TAKE A PLU CONFIRMATION REPORT 1. Turn the key to the "PRG" (PROGRAM) position. 2. If a Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CLERK] key, or if you did not program a Manager Password, go to Step 3.
  • Page 76: Transaction Examples For Operating The Cash Register

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER The examples in this section show how to ring up different types of transactions. A maximum of 7 digits may be used to enter a price. NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price.
  • Page 77: Example 1: Cash Sale Without Tendering Change

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 78: Example 4: Charge Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 79: Example 7: No-Sale Function

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 80: Example 10: Multiplication Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 81: Example 13: Department

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 82: Example 16: Received-On-Account Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 83: Example 19: Coupon Discount Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 84: Example 20: Minus Percentage Discount Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 85: Example 21: Plus Percentage Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 86: Example 22: Use Of Error-Correct (Ec) Key

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 87: Example 25: Voiding A Coupon Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 88: Example 28: Voiding A Department Preset Price

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 89: Example 30: Voiding A Department Preset With A Minus Percentage Discount

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 90: Example 32: Plu Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 91: Example 35: Voiding A Plu Sale With A Coupon Discount

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 92: Example 38: Issuing A Duplicate Receipt

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to ENTER the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 93: X/Z Management Reports

    The cash register is designed to maintain totals of all transaction data. Transaction data is maintained in the memory of the cash register as long as the system is plugged in and/or the battery back-up system is in effect. This data can be obtained in the "X" or "Z" positions. The read-out for the Management Reports is the same whether it is taken in the "X"...
  • Page 94: Summary Management Reports

    X/Z MANAGEMENT REPORTS (Continued) SUMMARY OF MANAGEMENT REPORTS Report Operation Description Full Report AMOUNT TEND/TOTAL PLU Report PLU/DEPT ALT + PLU Hourly Report PLU/DEPT ALT + QTY/TIME Cash & Check In CHECK/STUBS Drawer Report All Clerk Report PLU/DEPT ALT + CLERK Individual Clerk PLU/DEPT ALT + CLERK # + Report...
  • Page 95 In addition to the printed reports, the following totals can be displayed for quick reference at any time but not printed by turning the key to the "X" position and pressing the appropriate keys. To Display Net Total Cash Total Charge Total Check Total No Sales Total...
  • Page 96: To Take A Cash-In-Drawer/Check-In-Drawer Report

    X/Z MANAGEMENT REPORTS (Continued) TO TAKE A CASH-IN-DRAWER/CHECK-IN-DRAWER REPORT Turn the key to the "X" position. If a Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CLERK] key now, or if you did NOT program a Manager Password, go to Step 3. PRESS the [CHECK/STUBS] key.
  • Page 97: To Take A Department Range Report

    TO TAKE A DEPARTMENT RANGE REPORT "X" + (Department Start #) + [PLU/DEPT ALT] + (End Department #) + [DEPT] 1- 99 TO TAKE CLERK REPORT This report will print totals for all clerks. Turn the key to the "X" or "Z" position as desired. PRESS [PLU/DEPT ALT], then PRESS the [CLERK] key.
  • Page 98: To Take An Individual Clerk Report

    X/Z MANAGEMENT REPORTS (Continued) TO TAKE AN INDIVIDUAL CLERK REPORT "X or Z" + [PLU/DEPT ALT] + (Security #) + [CLERK] Turn the key to the "X" or "Z" position as desired. PRESS the [PLU/DEPT ALT] key. ENTER (the Clerk Security Number), then PRESS the [CLERK] key. TO TAKE A PLU REPORT Turn the key to the "X"...
  • Page 99: To Take A Cash Declaration Report

    TO TAKE A CASH DECLARATION REPORT "Z" + [EC] + (Quantity of Money) + [QTY/TIME] + (Amount of Money) + [RA] + [AMOUNT TEND/TOTAL] CAUTION: The Cash Declaration feature will not allow any corrections of miscalculated or incorrect entries of the cash declared.
  • Page 100: To Take A Group Report

    X/Z MANAGEMENT REPORTS (Continued) TO TAKE A DEPARTMENT GROUP REPORT Departments can be linked together to form up to nine groups for the purpose of keeping a summary total. This is done when programming the Department Status, see Pages 28-32. For example, if Department 1, 2 and 3 represent beverage sales, i.e., DEPT 1;...
  • Page 101: To Take A Full Report

    TO TAKE A FULL REPORT Turn the key to the "X" or "Z" position as desired. If a Manager Password has been programmed, ENTER the (PASSWORD #), then PRESS the [CLERK] key, or if you did NOT program a Manager Password, go to Step 3. PRESS the [AMOUNT TEND/TOTAL] key.
  • Page 102: Z1" Reading - Full Report Illustration

    X/Z MANAGEMENT REPORTS (Continued) "Z1" READING - FULL REPORT ILLUSTRATION DEPARTMENT DEPT01 DEPT02 DEPT03 DEPT99 DEPT TTL NOTXBL TXBL-1 TAX-1 VOID-R RETURN COUPON G NET TL CASH CHECK CHARGE MSC-V R/A CA P/O CA TAXTOTAL NET-TAX CAID CKID NOSALE RPRT CNT NRGT CLERK01 NET TL...
  • Page 103 The following illustrates how totals are calculated for the Management Reports. NET SALES TOTAL - Represents the true sales for the day. The net sales total includes department total (TL) and tax total (TX). NOTE: Minus percentage discount (-%), voids (VD) and returns/refunds (RT) are all deducted from the department totals and the plus percentage (+%) is added to the department totals.
  • Page 104: Pc Interface And Software

    PC INTERFACE AND SOFTWARE INTERFACE AND SOFTWARE The machine can communicate with your PC via the modular jack RJ45 serial port and the enclosed custom serial cable. The COM ports are on the lower right side of the cash register. Please refer to the Flag # 73, on Page ®...
  • Page 105: Troubleshooting

    Please select and follow the procedure which best describes the cash register condition: 1. IN CASE OF AN ERROR TONE OR IF "E" DISPLAYS: PRESS the [CLEAR] key. Turn the key to the last position (PRG, REG, X or Z) you were in prior to receiving the error. If the last position you were in was "REG", turn the key to the "REG"...
  • Page 106: Specifications And Safety

    SPECIFICATIONS AND SAFETY MODEL: TYPE: DISPLAY: CAPACITY: PRINTER: PAPER SUPPLY: MEMORY BATTERY PROTECTION: TECHNOLOGY: POWER CONSUMPTION: OPERATING TEMPERATURE: DIMENSIONS: WEIGHT: The main outlet for this cash register must be located near the unit and easily accessible. Do not use this cash register outdoors in the rain or near any source of liquid. "This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
  • Page 107 SPECIFICATIONS AND SAFETY (Continued) YOUR BACK-UP POWER SYSTEM: When you are not using your cash register, you should keep it plugged in with the control lock in the "OFF" position. Back-up power is provided via battery, but this should not be used for sustained periods of time. abcoffice www.abcoffice.com 1-800-658-8788...
  • Page 108: Accessories Order Form

    ROYAL Alpha 9155sc Electronic Cash Register ACCESSORIES ORDER FORM ITEM DESCRIPTION 1. Protective Keytop Cover 2. Replacement 5 Slot Bill Tray & Drawer (Coin Tray included) 3. Replacement Coin Tray (5-Slot) 4. Duplicate Cash Drawer ( #515 - set of 2 keys) 5.
  • Page 109: Appendix 1 - State Tax Table Codes

    STATE TAX TABLE CODES Listed below and on the following pages of Appendix I are the codes for the established state tax table rates as of February 1, 1999. Every effort has been made to include most state tax table rates. If your particular tax table rate is not included on the list, or if it has changed, it is recommended that you refer to Appendix 2 for calculating your own state tax table rate.
  • Page 110 Appendix 1 STATES Connecticut 7.5% Florida 6.5% Georgia Hawaii Idaho 4.5% Illinois 8.75% 7.34% 7.25% 6.5% 6.25% 5.25% Indiana Iowa Kansas 6.4% 5.9% 4.5% Kentucky abcoffice STATE TAX TABLE CODES TAX CODES 20-200-15-7-13-14-13-13-14-13-13-14-13-13-14-13-13-14-13-13 Works as a fixed percentage rate. 43-100-7-10-5-14-14-15-14-14-24-5-14-14 16-200-13-10-6-15-16-15-15-16-15-16-15-15-16-15-25-6 17-200-12-10-7-17-17-16-17-26-7-17-17-16-17-26-7 81-100-5-10-11-20-20-20-29-11-20-20-20...
  • Page 111 STATE TAX TABLE CODES STATES Louisiana 8.5% 7.5% Maine Maryland Massachusetts Michigan Mississippi 7.25% Missouri 6.6% 6.125% 5.725% 5.625% 4.225% Nebraska 5.5% 3.5% Nevada 6.75% 6.5% 5.34% New Hampshire New Jersey New Mexico 6.625% 6.125% 5.875% 5.8125% abcoffice TAX CODES Works as a fixed percentage rate.
  • Page 112 Appendix 1 STATES New Mexico (cont'd) 5.625% 5.5% 5.25% 4.875% 4.75% 4.625% 4.25% New York 8.5% 8.25% 7.5% North Carolina 4.5% North Dakota 6.25% Ohio 6.5% 6.25% 5.75% 5.5% Oklahoma 7.5% Pennsylvania Rhode Island South Carolina abcoffice STATE TAX TABLE CODES TAX CODES 134-800-45-9-18-18-18-17-18-16-20-18-17-18-18-18-17-18-18-18-18-17-18- 18-18-17-18-18-18-18-17-18-18-18-17-18-18-18-17-18-18-18-18-17-18-18-...
  • Page 113 STATE TAX TABLE CODES STATES South Dakota Tennessee 8.75% 8.5% 8.25% 7.75% 7.5% 6.75% 6.25% 5.5% Texas 7.5% 7.25% 7.125% 6.5% 6.125% 6.25% 5.125% 4.125% Utah 7.25% 6.25% 5.75% 5.5% Vermont abcoffice TAX CODES 42-100-6-9-16-17-17-16-17-17-16-17-17-16-17 30-100-5-10-20-20-20-20-20-20 Works as a fixed percentage rate. 18-200-17-11-7-12-12-11-12-12-12-11-12-12-12-12-11-12-12-12-11-12 19-400-33-11-8-12-12-12-12-12-12-13-12-12-12-12-12-12-12-12-13-12-12- 12-12-12-12-12-13-12-12-12-12-12-12-12-13-12...
  • Page 114 Appendix 1 STATES Virginia 4.5% Washington D.C. 5.75% Washington State 8.1% 8.3% 7.9% 7.8% 6.5% West Virginia 4.5% Wisconsin 5.5% Wyoming abcoffice STATE TAX TABLE CODES TAX CODES 19-100-8-4-15-13-12-13-12-13-12-13-12 12-355-16-12-22-22-22-22-23-22-22-22-23-22-22-22-22-23-22-22 538-100-4-15-20-25-25-30-20-25-25-30-20-25-25-30-20-25-25-30-20-25-25- 28-25-25-25-25-25 6-100-9-6-11-11-11-11-12-11-11-11-11 13-100-8-13-4-11-12-11-12-13-15-22 13-100-6-13-5-18-18-18-18-23 Works as a fixed percentage rate. 180-370-30-7-12-12-13-12-12-13-12-12-13-12-12-13-12-13-12-12-13-12-12- 13-12-12-13-12-12 91-60-5-7-12-12-12-12-12-12-12-12-12...
  • Page 115: Appendix 2 - Calculating State Tax Table Codes

    CALCULATING STATE TAX TABLE CODES CALCULATING BREAKPOINTS IMPORTANT: This is a one time only procedure. Once the code for the tax table has been established and entered into the register, it never has to be repeated. Please take the time to follow the example given and familiarize yourself with the method of determining the code.
  • Page 116 Appendix 2 STEP B: Enter the first amount (lower amount) of the last tax bracket of the "Irregular" breakpoint sequence. Then press the (TAX2). NOTE: Do not enter this amount by using the ( . ) Decimal Point key. PROGRAM EXAMPLE: STEP C: Enter the total of all the breakpoints of the "Regular"...
  • Page 117 CALCULATING STATE TAX TABLE CODES Appendix 2 STEP G: Press the (#/ST/NS) key to end and store the program. NOTE: Print a Verification List of the tax table program and keep it in a safe place: "PRG" + (999999) + [AMOUNT TEND/TOTAL] In the event you need to perform a Total System Clear, all programs are cleared from memory.
  • Page 118 Appendix 2 Program Example STEP E Enter the individual Breakpoints of the “Irregular” Breakpoint sequence. (15,23,25,25,25,30,36, 34,30) STEP C Enter the summation of the Breakpoints for the “Regular” Breakpoint sequence. (200) STEP F Enter the individual Breakpoints of the “Regular” Breakpoint sequence.
  • Page 119 CALCULATING STATE TAX TABLE CODES Worksheet Note: If necessary, a total of 65 Breakpoints can be programmed. Please replace the programming steps as follows abcoffice CHART A TAX BRACKET CHART B From Breakpoints www.abcoffice.com Appendix 2 1-800-658-8788...
  • Page 120 Appendix 3 This cash register includes the following functions for taxation in Canada. METHOD 1: GST Tax: PST Tax: GST/PST Tax: 1. Program Tax 1 as 7%: "PRG" + (10) + [TAX1] + (70000) + [TAX2] + (0) + [NON TAX] 2.
  • Page 121: Appendix 3 - Gst/Pst For Canada

    * For other options of Flag 82 to 86, see Page 65. If the PST Exempt Amount must be programmed, see Number 5 under Method 1. If you require additional assistance, please call ABC Office Customer Support at 1-800-658-8788 during regular business hours.
  • Page 122 Z1AE - 0936 0303 abcoffice www.abcoffice.com 1-800-658-8788...

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