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Specification
5.2.
Troubleshooting
Write problems
Symptom
No drive recognition
Cannot write
Cannot add writing on
CD-RW
Cannot write at highest
speed
Possible Causes
Bad connection between
USB cable and your
USB2.0 Combo drive.
Using other writing software
which not supports your
USB2.0 Combo drive.
Using other writing software
which not supports your
USB2.0 Combo drive.
Disc inserted upside down.
No power.
USB cable isn't connected
properly
Install more than one CD
writing software
simultaneously.
Wrote with another writing
software
Short of CD-RW capacity
CD-R/RW media not
compatible with the highest
speed.
Defective CD-R/RW media.
Using other writing software
not bundled with your
CD-R/RW .
Source Drive not support
highest speed on the fly.
Source Disc is bad-quality
DMA function disable
-- E-13 --
Solutions
Ensure that USB cable is not damaged.
Use the writing software provided with this
Combo drive. When using other software,
ensure your Combo drive is supported by
contacting the software supplier.
Use the writing software provided with this
Combo drive. When using other software,
ensure your Combo drive is supported by
contacting the software supplier.
Reinsert the disc with label side up.
Check if the power cord is securely connected to
the connector.
Ensure the cable of USB connectors are not
damaged.
Remove other writing software. Just keep one
set of software on your hard disk.
If different writing software is used comparing to
the previous writing, errors may occur. Use
always the same writing software.
Capacity of CD-R/RW media is limited to 650MB
(74 min-type) including lead-in, lead-out and
TOC data. Use a new CD-R/RW media if the
capacity is insufficient for the additional data.
Use the highest speed compatible discs or writ
with lower speed.
CD-R/RW media may be dirty, scratched or
damaged. Rewrite on another CD-R/RW media.
Use the writing software provided with this
Combo drive. When using other software,
ensure your Combo drive is supported by
contacting the software supplier.
Copy all files to hard disk, and then write from
hard disk to CD-R. Otherwise, please slow down
writing speed.
Make image files then burn image file onto the
CD-R/RW disc.
Ensure to enable DMA function on both source
and target drives.
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