LaCie d2 User Manual

LaCie d2 User Manual

D2 usb 3.0 external hard disk drive
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LaCie d2 USB 3.0
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Table of Contents

1. Introduction................................................................................................................. 4
1.1. Box Content ................................................................................................................................. 5
1.2. Minimum System Requirements ...................................................................................................... 6
1.3. Views of the Drive ......................................................................................................................... 7
1.4. Hard Disk Heat Management ........................................................................................................ 9
1.5. Cables and Connectors ............................................................................................................... 10
1.6. Power Conservation .................................................................................................................... 10
2. Getting Connected .................................................................................................... 11
2.1. STEP 1: Connect the Power Cable ................................................................................................ 12
2.2. STEP 2: Connect the USB Cable .................................................................................................. 13
2.3. STEP 3: Launch LaCie Setup Assistant ........................................................................................... 14
2.4. Disconnecting Your Drive ............................................................................................................ 15
2.5. Formatting and Partitioning.......................................................................................................... 16
2.5.1. About File System Formats ............................................................................................... 16
2.5.2. Windows XP Users .......................................................................................................... 18
2.5.3. Windows Vista and Windows 7 Users ............................................................................... 21
2.5.4. Mac Users ..................................................................................................................... 24
3. Troubleshooting ........................................................................................................ 25
3.1. LED Indicators ............................................................................................................................ 25
3.2. Troubleshooting: Mac Users ........................................................................................................ 26
3.3. Troubleshooting: Windows Users.................................................................................................. 28
4. Contacting Customer Support ................................................................................... 30
4.1. LaCie Technical Support Contacts ................................................................................................ 31
5. Warranty Information ............................................................................................... 32
N
P
esign by
eil
oulton
Table of Contents
page 1

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Summary of Contents for LaCie d2

  • Page 1: Table Of Contents

    2. Getting Connected ....................11 2.1. STEP 1: Connect the Power Cable ....................12 2.2. STEP 2: Connect the USB Cable ....................13 2.3. STEP 3: Launch LaCie Setup Assistant ................... 14 2.4. Disconnecting Your Drive ......................15 2.5. Formatting and Partitioning......................16 2.5.1.
  • Page 2: User Manual

    ✦ Consult the dealer or an experienced struction manual. radio/TV technician for help. Modifications to this product not authorized by LaCie could void the FCC & Industry Can- ada regulations and negate your authority to operate the product. 110415 v1.4...
  • Page 3: Health And Safety Precautions

    Health and Safety ✦ Use only the power supply shipped with the device. Precautions ✦ Do not use the LaCie d2 near other electrical appliances such as televisions, ✦ Only qualified persons are authorized to radios or speakers. Doing so may cause carry out maintenance on this device.
  • Page 4: Introduction

    User Manual page 4 1. Introduction Thank you for purchasing the LaCie d2 USB 3.0 Hard Disk. This manual will guide you through the process of connecting your drive to your computer and will assist you in troubleshooting any issues that might arise.
  • Page 5: Box Content

    User Manual page 5 1.1. Box Content Your LaCie d2 package contains the items listed below: 1. LaCie d2 USB 3.0 2. External power supply 3. USB 3.0 cable (USB 2.0 and 1.1 compatible) 4. Quick Install Guide 5.
  • Page 6: Minimum System Requirements

    ✦ Minimum free disk space: 600MB recommended *To take advantage of SuperSpeed USB 3.0 transfer rates, the LaCie d2 USB 3.0 must be connected to a USB 3.0 port. If your computer does not have a USB 3.0 port, you may add a USB 3.0 PCI-Express card (desktop computer) or a USB 3.0 ExpressCard 34 (portable).
  • Page 7: Views Of The Drive

    LaCie d2 USB 3.0 Introduction • D esign by oulton User Manual page 7 1.3. Views of the Drive Front View Blue button: Serves as a LED drive status indicator and the pow- er button. When you disconnect the interface cable, the drive will turn off.
  • Page 8: Rear View

    2. Power adapter connection 3. Chain lock option CAUTION: To avoid overheating, the LaCie d2 should be installed in a well-ventilated area and in such a way as to maintain sufficient airflow across the controller chips. Also ensure that the Ventilation Fan is not obstructed.
  • Page 9: Hard Disk Heat Management

    Upright, Stack & Rackmount Configuration Heat dissipation is maximized when the d2 USB 3.0 is in the upright position. When stacking LaCie d2 USB 3.0s, please remember to attach the included rubber feet on the under side of your drives.
  • Page 10: Cables And Connectors

    The drive may take a few seconds to end any activity be- fore powering down. Your LaCie d2 USB 3.0 also conserves energy by powering off the LED and entering Eco mode automatically if the drive has not been used for 30 minutes.
  • Page 11: Getting Connected

    User Manual page 11 2. Getting Connected Installing the LaCie d2 USB 3.0 hard drive is easy for all users, re- gardless of operating system, thanks to LaCie Setup Assistant. Install your drive in three easy steps: 2.1. STEP 1: Connect the Power Cable 2.2.
  • Page 12: Step 1: Connect The Power Cable

    User Manual page 12 2.1. STEP 1: Connect the Power Cable 1. Connect the power supply to a wall outlet and to the LaCie d2 USB 3.0. 2. Continue to the next step, 2.2. STEP 2: Connect the USB Cable.
  • Page 13: Step 2: Connect The Usb Cable

    1. Connect the USB 3.0 cable to the drive and to a compatible port on your computer. 2. After a few seconds, a small LaCie partition will mount on your computer and appear in My Computer (Windows users) or on your desktop (Mac users).
  • Page 14: Step 3: Launch Lacie Setup Assistant

    “LaCie Setup Assistant” icon which will appear on your desktop. If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun, your drive will not be ready to use and will require manual formatting.
  • Page 15: Disconnecting Your Drive

    (Fig. 06). A message will appear, listing the devices the Eject icon controls (it should say, “Safely remove...”). Click on the LaCie hard disk in this prompt. This message will appear: “Safe to Remove Hardware” (or simi- lar). It is now safe to disconnect the device.
  • Page 16: Formatting And Partitioning

    2.5. Formatting and Partitioning Windows File System Formats LaCie Setup Assistant should be run once when you first connect your drive. During this process, the drive will be formatted for your There are two possible file system format categories for Win- needs.
  • Page 17 FAT 32. This is the file system to use if you are go- system is NOT compatible with Windows OS. ing to be using your LaCie Hard Drive between Macs and Windows operating systems. Use FAT32 if: ...you will be using your drive with both Windows and Mac...
  • Page 18: Windows Xp Users

    2.5.1. About File System Formats. CAUTION: Following these steps will erase everything from the d2 hard drive. If you have information that you want to protect or con- tinue to use, back up this information before performing these steps. 1. Make sure the drive is connected to and mounted on the com- puter.
  • Page 19 LaCie d2 USB 3.0 Getting Connected • D esign by oulton User Manual page 19 9. Specify the partition size. Please note that FAT32 partitions must be 32GB (32000MB) or smaller. By default, the partition oc- cupies the entire volume (Fig.
  • Page 20 LaCie d2 USB 3.0 Getting Connected • D esign by oulton User Manual page 20 12. A window appears listing your choices. If all seems well, click Finish to begin the format process (Fig. 16). To make a change, select Back.
  • Page 21: Windows Vista And Windows 7 Users

    User Manual page 21 2.5.3. Windows Vista and Windows 7 Users The following steps explain how to format your LaCie hard disk using Windows Vista or Windows 7. CAUTION: Following these steps will erase everything from the d2 hard drive. If you have information that you want to protect or con- tinue to use, back up this information before performing these steps.
  • Page 22 Windows Vista SP1 and Windows 7, the exFAT file system can work on Windows XP SP2 with a special driver. Since Mac OS support is unstable, sharing your LaCie drive between Windows and Apple operating systems using this file format is discouraged.
  • Page 23 LaCie d2 USB 3.0 Getting Connected • D esign by oulton User Manual page 23 7. The last window is a summary of the format options you have just selected. If all looks to be correct, click Finish for the format to begin (Fig.
  • Page 24: Mac Users

    24 2.5.4. Mac Users CAUTION: Following these steps will erase everything from the d2, including encrypted data. If you have information that you want to protect or continue to use, back up this information before perform- ing these steps.
  • Page 25: Troubleshooting

    25 3. Troubleshooting Manual Updates In the event that your LaCie d2 is not working correctly, please refer to the tables on the following pages to troubleshoot the device. If LaCie is constantly striving to give you the most up-to-date, you have gone through all of the points in the table and your drive comprehensive user manuals available on the market.
  • Page 26: Troubleshooting: Mac Users

    Solutions The drive is not recognized Does an icon for the drive appear on the There should be an icon for the LaCie drive on the desktop by the computer. desktop? (unless you’ve set the Finder preference not to show External disks on the desktop).
  • Page 27 LaCie d2 USB 3.0 Troubleshooting • D esign by oulton User Manual page 27 Problem Question Solutions The drive is not running Is the drive connected to a standard USB If your drive is connected to a standard USB (2.0 or 1.1) noticeably faster when con- (2.0 or 1.1) port on your computer?
  • Page 28: Troubleshooting: Windows Users

    Troubleshooting tips to isolate the problem. Go into My Computer and look for an icon and drive letter assigned to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.
  • Page 29 LaCie d2 USB 3.0 Troubleshooting • D esign by oulton User Manual page 29 Problem Question Solutions The drive is making clicking Is the sound “soft clicking” or “hard clicking”? noises. Soft clicking can be the normal sound of the drive working. If the drive is functional, this is normal. Drives do not typically give an indication of any problems prior to failure, so it does not mean it is about to fail if the drive is making a clicking sound and still functioning.
  • Page 30: Contacting Customer Support

    If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have...
  • Page 31: Lacie Technical Support Contacts

    LaCie d2 USB 3.0 Contacting Customer Support • D esign by oulton User Manual page 31 4.1. LaCie Technical Support Contacts LaCie Australia LaCie Belgium http://www.lacie.com/au/contact/ http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Brazil LaCie Canada http://www.lacie.com/us/contact/ http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie China LaCie Denmark http://www.lacie.com/cn/contact/...
  • Page 32: Warranty Information

    LaCie, may provide their own warranties nal box and shipped with postage prepaid. to the end user purchaser, but LaCie, in so far as permitted by law, provides their products “as is”. Software distributed by LaCie with or...

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