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Problem
The SENSEO
coffee
®
machine does not produce
coffee when it is switched
on for the first time.
The indicator light
continues to flash rapidly.
Water leaks from the
coffee machine.
The lid cannot be opened.
Solution
You have not yet flushed the coffee machine. When you use the machine
for the first time, you have to flush it before you can start brewing coffee
(see chapter 'Preparing the machine for use').
Make sure that:
you have placed the water reservoir properly;
there is enough water in the water reservoir (i.e. above the ° MIN level
if you want to brew 1 cup);
the ambient temperature is not lower than 10°C. If it is, the machine does
not function properly.
Make sure that:
you have closed the lid properly (the lever must be properly locked);
you have not filled the water reservoir beyond the MAX level;
the sieve in the centre of the pod holder is not clogged. If the sieve
is clogged, unclog it by rinsing the pod holder under a running tap. If
necessary, use a washing-up brush or a pin to unclog the sieve;
you have put the coffee pod properly in the centre of the pod holder;
the sealing ring is not stuck under the edge of the water distribution disc;
the water drops on the worktop are not the result of placing or removing
the water reservoir or removing used coffee pods;
you do not remove the water reservoir when the coffee machine is
heating up. This may cause water that normally ends up in the water
reservoir to leak out of the machine.
In all other cases, contact the Philips Consumer Care Centre in your
country.
A vacuum may have temporarily formed under the lid.
Switch off the machine. Pull the lever up as far as it goes and wait 24
hours before you open the lid. You may need to use quite some force.
Make sure that the sieve in the centre of the pod holder is not clogged. If
the sieve is clogged, unclog it by rinsing the pod holder under a running
tap. If necessary, use a washing-up brush or a pin to unclog the sieve.
Make sure you do not move the SENSEO
placing it outdoors or in a cool or cold environment does not accelerate
the unlocking of the lid.
Do nOT put the SENSEO
not accelerate the unlocking of the lid.
If problems continue to occur, contact the Philips Consumer Care Centre
in your country.
machine. Moving the machine,
®
machine in the fridge or freezer, as this does
®
EnglisH
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