HP 8/20Q Quickspecs page 9

QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
Recommended Services
HP Storage Services, the trusted business technology experts who manage your technology in action,
because when technology works, business works.
NOTE: Care Pack Services availability may vary by product and country.
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
http://www.hp.com/go/lookuptool
Recommended HP Care Pack Services for optimal satisfaction with your HP product.
3-Year HP Support Plus 24 For a higher return on your storage investment, HP Support Plus 24 provides
HP SAN Solution Service
for SANs
HP Assessment Services
for SANs
DA - 12909 Worldwide — Version 20 — September 30, 2013
http://www.hp.com/services/storage
integrated hardware and software support services designed specifically for
your technology. Available 24x7, this 3-year combined reactive support
option delivers onsite hardware support and over-the-phone software
support around-the-clock. Leverage the full strength of HP Technology
Services - customers can trust the services professionals at HP to work
collaboratively with them, putting our strategic and technical know-how to
work across their entire infrastructure.
Improve uptime with responsive hardware and software services
Enjoy consistent service coverage across geographically dispersed sites
Update HP software at a predictable cost
Increase customer satisfaction-with no interoperability gaps
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf
For customers who are building a new SAN or expanding their existing one, we
offer the HP Enhanced Implementation Service for SANs. This provides
complete design and implementation services for Fibre Channel, FCOE, FCIP,
SAS and iSCSI SAN connectivity components. Covering all major SAN
connectivity technologies including virtual as well as physical hosts, no
competitor offers a more complete end to end SAN design and
implementation service, ensuring comprehensive optimal SAN connectivity
tailored to your specific environment.
Ensures optimal SAN connectivity tailored to your specific environment.
Allows your IT resources to stay focused on their core tasks and
priorities
Reduces implementation time, impact and risk to your storage
environment
Helps ensure a successful implementation for complex deployments by
providing HP project management
http://h20195.www2.hp.com/v2/GetPDF.aspx/5981-8527EN.pdf
The HP Assessment Service for SANs offers customized technical and
operational guidance to customers employing HP storage subsystems and the
interconnecting storage area network (SAN) infrastructure. In a typical
engagement, HP or one of our authorized business partners will perform a
detailed discovery using HP's proprietary toolset to gain an understanding of
HP 8/20q Fibre Channel Switch
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