Fujitsu LIFEBOOK AH564 Operating Manual

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LIFEBOOK AH564

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Summary of Contents for Fujitsu LIFEBOOK AH564

  • Page 1 System Operating manual LIFEBOOK AH564...
  • Page 2 Contact address in North America FUJITSU AMERICA INC: 1250 East Arques Avenue Sunnyvale CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2013 Fujitsu America, Inc. All rights reserved. B5FK-2311-01ENZ0...
  • Page 3 LIFEBOOK AH564 Operating manual Fujitsu Contact Information Notational conventions Ports and controls Important notes First-time setup of your device Working with the notebook Security functions Connecting external devices Removing and installing components during servicing Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer’s notes...
  • Page 4 Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document.
  • Page 5: Table Of Contents

    Fujitsu Contact Information ........
  • Page 6 Help if problems occur ..............58 Fujitsu...
  • Page 7 Index ................. . 70 Fujitsu...
  • Page 8 Contents Fujitsu...
  • Page 9: Fujitsu Contact Information

    Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities, and applications to determine whether you have the latest versions. If you have a Windows 7 operating system, you will need to go to the Support Site to download the FSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".
  • Page 10: Notational Conventions

    "Safety information" • cross-references to an external source, e.g. a web address: For more information, go to"http://solutions.us.fujitsu.com/" • Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g:...
  • Page 11: Ports And Controls

    This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these components before you start to work with the device. Front of LIFEBOOK AH564 (with Touchscreen) 1 = Microphone 6 = Touchpad...
  • Page 12 7 = DC input connector (DC IN) 4 = Optical drive Even if your system is not equipped with the optional optical drive, the eject button and the opening for the emergency eject are still present, but have no function. Fujitsu...
  • Page 13 Ports and controls Bottom 1 = Memory service compartment 4 = Battery compartment 2 = Hard disk service compartment 5 = Battery Lock slider switch 3 = Battery Lock slider switch Fujitsu...
  • Page 14: Important Notes

    California to cause birth defects or other reproductive harm. Wash hands after handling. This notebook complies with the relevant safety regulations for data processing equipment. If you have questions about using your notebook in a particular area, please contact your sales outlet or our Hotline/Service Desk. Fujitsu...
  • Page 15: Additional Safety Notes For Devices With Radio Components

    Energy saving under Windows ► Make use of the power management features (see ""Using the power-management features", Page 35"). Travelling with your notebook Mobile operation Notes Transportation Notebook Please observe the points listed below when travelling with your notebook. Fujitsu...
  • Page 16: Before You Travel

    Russia and the Commonwealth of Independent States (CIS), most of Europe, parts of Latin America, the Middle East, parts of Africa, Hong Kong, India, most of South Asia United Kingdom, Ireland, Malaysia, Singapore, parts of Africa China, Australia, New Zealand Fujitsu...
  • Page 17: Notebook: Transporting

    The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has been moistened in mild domestic detergent and then carefully wrung out. To clean the keyboard and the touchpad, if available, you can use disinfectant wipes. Ensure that no liquid enters the device. Fujitsu...
  • Page 18: First-Time Setup Of Your Device

    ► Unpack all the individual parts. Packaging Transport ► Check your device for any visible damage which may have occurred during transportation. You may need the packaging in the future, if you need to transport your device. Fujitsu...
  • Page 19: Selecting A Location

    ► Connect the power cable (1) to the AC adapter. ► Plug the AC cable (2) into a AC outlet. ► Connect the AC adapter cable (3) to the DC jack (DC IN) of the device. Fujitsu...
  • Page 20: Switching The Device On For The First Time

    There are also cases in which if multiple applications are selected to install but one of them needs a reboot, the system will reboot and continue installing the rest of the selected applications. Fujitsu...
  • Page 21: Working With The Notebook

    Please refer to the notes in "Important notes", Page Status indicators Statusindicators The status indicators provide information about the status of the power supply, the drives and the keyboard functions. Fujitsu...
  • Page 22: Switching The Notebook On

    Switching the notebook on ► Open the LCD screen. Turning ► Press the ON/OFF button for about one second to turn the notebook on. The power-on indicator is lit. Fujitsu...
  • Page 23: Switching The Notebook Off

    Otherwise data might be lost. ► Shut down the operating system correctly. Notebook ► If the notebook is not switched off automatically, press and hold the ON/OFF button for approximately five seconds. ► Close the LCD screen. Fujitsu...
  • Page 24: Keyboard

    The figure below shows how to access the different characters on keys with overlaid functions. The example applies when the Caps Lock key has not been activated. The illustrations shown below may differ from your actual device. Alt Gr Fujitsu...
  • Page 25 The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or right. Cursor keys Cursor controlkeys Windows key The Windows key switches between the start screen and the last used application. Windowskey Menu key The Menu key opens the menu for the active application. Fujitsu...
  • Page 26: Separate Number Block

    Switching the touchpad and touchpad buttons on/off This key combination switches the touchpad and the touchpad buttons on or off. Fn+F4 Touchpad Touchpadbuttons Touchpad Switching the wireless components on/off This key combination switches the wireless components on or off. Fn+F5 Wirelesscomponents Wirelesscomponents Fujitsu...
  • Page 27 Use this key combination to switch between several open applications. Alt+Tab Windows security/Task-Manager This key combination opens the Windows security/Task-Manager Ctrl window. Ctrl+Alt+Del Back tab This key combination moves the cursor back to the previous tab stop. Shift+Tab Backtab Fujitsu...
  • Page 28: Country And Keyboard Settings

    "Key combinations", Page 24). Moving the pointer ► Move your finger on the touchpad. Touchpad The pointer will move. Change mouse properties ► To disable the touchpad, press key. This shortcut works on both Windows 7 and Windows 8. Fujitsu...
  • Page 29: Selecting An Item

    ► Press and hold the left button and drag the item to the desired position with the finger on the touchpad. The item will be moved. Switching the Touchpad on and off You can switch the Touchpad on and off using a key combination, "Key combinations", Page Fujitsu...
  • Page 30: Touchscreen/Lcd

    LCDscreen Notes High-quality LCD screens (TFT) are installed in notebooks from Fujitsu. For technical reasons, TFT monitors are manufactured for a specific resolution. An optimal, clear picture can only be ensured with the correct resolution intended for the relevant TFT monitor. A monitor resolution which differs from the specification can result in an unclear picture.
  • Page 31: Using Fingers

    fingers together. Data must be entered for some apps, for Input fields instance an Internet page or your name and password. ► Tap on the input field. An on-screen keyboard opens with which you can enter your data. Fujitsu...
  • Page 32: Webcam

    LCD screen may flicker while the light level is adjusted. Further information on using the webcam and on the additional settings which are possible for your webcam can be found in the help function of the program which uses the webcam. Fujitsu...
  • Page 33: Rechargeable Battery

    Removing and installing the battery Only use rechargeable batteries approved by Fujitsu for your notebook. Never use force when fitting or removing a battery. Make sure that no foreign bodies get into the battery connections.
  • Page 34: Removing The Battery

    ► Remove the battery from the battery compartment (3). Inserting battery ► Position the battery at the edge of battery compartment. ► Insert the battery into the battery compartment until it engages positively (1). ► Complete the removal, see chapter "Finishing component removal", Page Fujitsu...
  • Page 35: Optical Drive

    If the CD/DVD indicator does not go out after an optical disk has been inserted, but instead continues to flash, this means that the drive cannot access the optical disk. Either the optical disk is damaged or dirty or you are using an optical disk that the drive cannot read. Fujitsu...
  • Page 36: Inserting Or Removing An Optical Disk

    ► Switch your notebook off. ► Push a pen or a piece of wire (such as a paperclip) firmly into the opening (1). The drive tray is ejected. You can now pull the drive tray (2) out of the drive. Fujitsu...
  • Page 37: Using The Power-Management Features

    If you do not intend to use your notebook for a long period of time: ► Exit power saving mode if necessary via the mouse or keyboard or by turning the notebook on. ► Close all opened programs and completely shut down the notebook. Fujitsu...
  • Page 38: Memory Cards

    Removing the memory card Memorycard To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Pull the memory card out of the slot. Fujitsu...
  • Page 39: Speakers And Microphones

    For further information about WLAN or Bluetooth, see "Appendix: Miscellaneous Information". Access via Wireless WAN You can purchase the accessories for Wireless WAN reception from your Fujitsu dealer. If you have ordered a Wireless WAN module, your device will already be prepared when you receive it.
  • Page 40: Ethernet And Lan

    ► Connect the network cable to your network connection (2). Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. Fujitsu...
  • Page 41: Security Functions

    Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory. Fujitsu recommends the use of a combination lock. ► Fit the Kensington Lock Cable to the mechanism on your notebook.
  • Page 42: Configuring Password Protection In Bios Setup Utility

    The notebook will be rebooted and the new password will come into effect. It will now be necessary to first enter your supervisor or user HDD password in order to open the BIOS Setup Utility. Please note that the user HDD password only provides access to a few of the BIOS settings. Fujitsu...
  • Page 43: Password Protection For Booting Of The Operating System

    ► Select the Disabled option and press the Enter key. If you do not want to change any other settings, you can exit BIOS Setup Utility. ► Select the Save Changes & Exit option under Exit. The notebook will reboot. The system is no longer password-protected. Fujitsu...
  • Page 44: Password Protection For The Hard Disk

    ► To cancel the password for the second hard disk (Drive1), go to the Drive1 area and select the field Set Master Password, then proceed in exactly the same way as for cancelling the password for the first hard disk (Drive0). Fujitsu...
  • Page 45: Connecting External Devices

    Peripheraldevices Disconnecting devices from the notebook 1. Turn off your notebook and all external devices. 2. Unplug your notebook and all devices from the power outlets. 3. Disconnect the cables for your external devices following the instructions. Devices Peripheraldevices Fujitsu...
  • Page 46: Connecting An External Monitor

    The HDMI port on your notebook can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port of the notebook. Fujitsu...
  • Page 47: Connecting Usb Devices

    Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to a USB port on the notebook. Device drivers USB devices will be automatically recognized and installed by your operating system. Fujitsu...
  • Page 48: Usb Port With Charging Function (Anytime Usb Charge)

    ► Left click on the icon to safely remove hardware, located in the taskbar. ► Select the device which you want to shut down and remove. ► Press the Enter key. Wait for the dialog box which tells you that it is now safe to remove the device. Fujitsu...
  • Page 49: Connecting External Audio Devices

    If you purchase a cable from a retailer, please note the following information: The headphone port on your notebook is a "3.5 mm jack outlet." If you want to connect headphones or a speaker you will need a "3.5 mm jack plug." Fujitsu...
  • Page 50: Removing And Installing Components During Servicing

    The equipment and tools you use must be free of static charges. • Remove the power plug from the power outlet before inserting or removing boards containing ESDs. • Always hold boards with ESDs by their edges. • Never touch pins or conductors on boards fitted with ESDs. Fujitsu...
  • Page 51: Preparing To Remove Components

    Otherwise, there is a risk of suffering burns! As some components are exposed that are sensitive to static electricity, please take note of chapter "Notes on installing and removing boards and components", Page Fujitsu...
  • Page 52: Removing The Cover

    ► Lift the cover off the notebook (2). Removing memory modules ► Carefully push the two mounting clips outwards (1). Memory expansion Memory module The memory module snaps upwards (2). ► Pull the memory module out of its slot in the direction of the arrow (3). Fujitsu...
  • Page 53: Installing A Memory Module

    ► Carefully push the memory module downwards until you feel it click into place (2). Securing the cover ► Place the cover into its installation position in the direction of the arrow (1). ► Secure the cover using the screw (2). Fujitsu...
  • Page 54: Removing And Installing The Hard Disk

    If you install the wrong screws, components may be damaged. The screws are not all the same length and when the cover is installed, the correct screws must be used. ► Lift the cover off the notebook (2). Fujitsu...
  • Page 55: Removing A Hard Disk

    Removing a hard disk ► To release the hard disk from the contacts, pull the hard disk in the direction of the arrow (1) using the pull-out aid. ► Remove the hard disk from the hard disk compartment (2). Fujitsu...
  • Page 56: Installing A Hard Disk

    If you install the wrong screws, components may be damaged. ► Place the hard disk into the hard disk compartment (1). ► Use the pull-out aid to slide the hard disk in the direction of the arrow (2) until it is heard to engage. Fujitsu...
  • Page 57: Attaching The Cover

    ► Insert the battery (see Chapter "Inserting battery", Page 32). ► Turn the notebook the right way up again and place it on a flat surface. ► Reconnect the cables that you disconnected before. Fujitsu...
  • Page 58: Settings In Bios Setup Utility

    ► Select the option you want to change with the cursor keys ↑ ↓ ► Press the Enter key. ► Press the key to exit the selected menu. ► For future reference, make a note of the changes you have made (for example, in this manual). Fujitsu...
  • Page 59: Exiting Bios Setup Utility

    ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save Changes and Power Off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu...
  • Page 60: Troubleshooting And Tips

    ► Note the ID number of your device. The ID number is found on the type rating plate on the back or underside of the casing. ► For further clarification of the problem, contact the Fujitsu Service Desk. When you do this, please have ready the ID number and serial number of your system.
  • Page 61: The Notebook's Date Or Time Is Incorrect

    ► Check whether the data cable is properly connected to the notebook and the external monitor (if it is plugged in with a connector). ► Turn the external monitor and the notebook Fujitsu...
  • Page 62: The External Monitor Is Blank Or The Image Is Unstable

    ► Close the application or restart the notebook (by restarting the operating system or switching the device off and back on again). The battery is dead. ► Charge the battery. ► Insert a charged battery. ► Connect the AC adapter to the notebook. Fujitsu...
  • Page 63: The Printer Does Not Print

    ► Further information on using the radio component can be found in the help files. Acoustic warnings Acoustic error messages Errors Troubleshooting Cause A beep sounds every few seconds. ► Charge the battery. The battery is almost dead. Fujitsu...
  • Page 64: Error Messages On The Screen

    Press <F1> to resume, <F2> to SETUP operating system. This error message appears if an error occurs ► Press the function key to access the during the self-test before starting the operating system. BIOS Setup. Fujitsu...
  • Page 65 System battery is dead - Replace and run SETUP service center. ► Contact your sales outlet or our customer System cache error - Cache disabled service center. ► Contact your sales outlet or our customer System timer error service center. Fujitsu...
  • Page 66: Technical Data

    Rated voltage 100 V to 240 V (automatic) Rated frequency 50 Hz to 60 Hz (automatic) Secondary (device-dependent) Rated voltage 19 V Max. rated current 3.42 A An additional AC adapter or power cable can be ordered at any time. Fujitsu...
  • Page 67: Manufacturer's Notes

    Remember – protecting the environment is a cooperative effort, and you should make every effort to protect it for current and future generations. * To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site "www.shopfujitsu.com"...
  • Page 68: Regulatory Notices

    FCC Notices Regulatoryinformation NOTICE: Changes or modifications not expressly approved by Fujitsu could void this user’s authority to operate the equipment. Notice to Users of Radios and Television These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 69: Doc (Industry Canada) Notice

    Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. Fujitsu...
  • Page 70 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. Modifications not expressly authorized by Fujitsu may invalidate the user’s right to operate this equipment. Fujitsu...
  • Page 71: Energy Star Compliance

    Manufacturer’s notes ENERGY STAR Compliance Your Fujitsu system is an ENERGY STAR qualified mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment for future generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efficient products and practices.
  • Page 72: Index

    Ethernet LAN 38 Buttons 22 Factory Image 58 Caps Lock 23 Fault indicator 20 correction 58 CD/DVD indicator 33 First-time setup CD/DVD: Fn key 23 manual emergency removal 34 Fn+F10 25 Charging capacity, battery 31 Fn+F11 25 Cleaning 15 Fujitsu...
  • Page 73 Separate numeric keypad 24 LCD screen is too dark 59 Life, battery 31 Line feed 23 Operating system activating system protection 41 cancel system protection 41 Main memory protecting with password 41 see Adding memory 49 Operating system, recovering 58 Fujitsu...
  • Page 74 Troubleshooting 58 Security Lock 39 Turning Selecting a location 17 the notebook on 20 Self-discharge, battery 31 Turning on for the first time 18 Separate numeric keypad 24 Servicing 48 Setup USB charging function 46 see BIOS Setup Utility 56 Fujitsu...
  • Page 75 Using the Kensington Lock Cable 39 switch off 24 switch on 24 Wireless LAN Switching the module off 37 VGA connection outlet 44 Switching the module on 37 Volume wireless LAN: decrease 25 safety notes 13 increase 25 Volume control 37 Fujitsu...

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