GE G011 Owner's Manual page 16

Before you call for service...
Troubleshooting Tips
PERFORMANCE (cont.)
Pilling
Snags, holes, tears, rips
or excessive wear
Wrinkling
Bleach left in dispenser
SOUNDS
Washer seems
too quiet
"Metallic clicking"
Back and forth "swoosh"
or light "clicking" sound
during agitate
Quick short agitation
sounds at end of agitate
"Click" when water
stops filling
"Clicking" behind Control
Panel during fill
Water flow changes
during fill
Motor "whining up" or
"coasting down" in spin
"Humming"
"Gurgling"
Water "swishing"
Washer is noisy
16
Possible Causes
Result of normal wear on poly- • While this is not caused by the washer, you can slow the
cotton blends and fuzzy fabrics pilling process by washing garments inside out.
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
Undiluted chlorine bleach
Chemicals like hair bleach or • Rinse items that may have chemicals on them before
dye, permanent wave solution
Incorrect wash and
dry cycles
Improper sorting
Overloading or incorrect
water level
Repeated washing in
water that is too hot
Didn't start or finish cycle
after adding bleach
Possible Causes
This is normal
Shifter mechanism is
engaging or disengaging
Electric motor reversing
direction
Clothing redistribution
Relay switch
Automatic Temperature
Control Valve
Automatic Temperature
Control Valve
Motor ramping up/down
during spin cycle
Water drain pump
Water drain pump
This is normal
Washer is uneven
What To Do
• Fasten snaps, hooks, buttons and zippers.
• Remove loose items like pins, objects in pockets and
sharp buttons.
• Turn knits (which snag easily) inside out.
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
washing. Use Quick Rinse cycle with Extra Rinse option.
• Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).
• Avoid mixing heavy items (like work clothes) with light items
(like blouses).
• Try a fabric softener.
• Loosely load clothes in the washer basket.
• Wash in warm or cold water.
• Run either a BASKETclean or a Quick Rinse cycle (with Bleach
option) to clean out the dispenser. In the future, make sure to
select Bleach option when adding bleach.
Reason
• The washer is very quiet during portions of the wash cycle.
• The drive system will engage at the start of agitate and
disengage when agitate is complete. This occurs multiple
times during the wash.
• This machine has a drive system that doesn't use gears.
This sound is the motor rotating back and forth to clean
your laundry.
• At the end of agitate, the motor makes short agitation strokes
to redistribute the load.
• The relay makes a click sound when activated. The water
level activates the relay and stops filling.
• Two valves mix cold and hot water. The "clicking" is when either
valve turns on or off to raise or lower the fill water temperature.
• Two valves mix cold and hot water. The flow changes when either
valve turns on or off to raise or lower the fill water temperature.
• The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.
• The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is complete.
• When the pump starts drawing in air, It starts to gurgle.
The washer should then begin spinning and the sound will
continue until it is done spinning.
• T his washer uses a Infusor™ wash action. Water swishing while
the unit is agitating is normal, especially with smaller loads.
• T o level the washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.