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Viola Systems Arctic EDGE Router User Manual

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Arctic User's Manual
Arctic EDGE Router (2280)
Version 5.4
September 2006

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Summary of Contents for Viola Systems Arctic EDGE Router

  • Page 1 Arctic User’s Manual Arctic EDGE Router (2280) Version 5.4 September 2006...

  • Page 2: Copyright And Trademark

    User’s Manual Copyright and Trademark Copyright  2004-2006, Viola Systems Ltd. All rights to this manual are owned solely by Viola Systems Ltd. (referred elsewhere in this User’s Manual as Viola Systems). All rights reserved. No part of this manual may be transmitted or reproduced in any form or by any means without a prior written permission from Viola Systems.

  • Page 3: Disclaimer And Revisions

    Viola Systems. Viola Systems has attempted to verify that the information in this manual is correct with regard to the state of products and software on the publication date of the manual. We assume no responsibility for possible errors which may appear in this manual.

  • Page 4: Declaration Of Conformity

    Manufacturer’s Address: Lemminkäisenkatu 14-18 B FIN-20520 Turku Finland declares that this product: Product Name: Arctic EDGE Router conforms to the following standards: EMC: EN 55022 Emission Test (Class A) 1. Radiated Emissions (30-1000MHz) 2. Conducted Emissions (0.15-30MHz) EN 50082-1 Immunity Test 1.

  • Page 5: Warranty And Safety Instructions

    Viola Systems manufactured hardware or software could lead directly to death, personal injury, or severe physical or environmental damage.

  • Page 6: Table Of Contents

    Service Menu ........................... 29 Tools Menu ..........................32 Default settings ........................32 7. GPRS and EDGE..........................33 Placing Arctic EDGE Router ....................33 GSM/GPRS/EDGE Antenna ....................33 SIM Card and Card Holder ...................... 34 Configuring Arctic GPRS Settings ................... 35 Useful GSM/GPRS Information ....................

  • Page 7: Introduction

    User’s Manual 1. Introduction Viola Arctic product family offers industrial quality connectivity devices for custom-built wireless and wired device management solutions. About this User’s Manual This User’s Manual describes the operation of the Arctic products. All devices in this User’s Manual are referred to as Arctic, unless otherwise mentioned.

  • Page 8: The Arctic Platform

    Optional DIN-rail mounting tools Management and Configuration: • Web user interface SOFTWARE • Console port Operating System • Telnet • Multitasking embedded µCLinux Supported Protocols • PPP, IP, ICMP, UDP, TCP, ARP, DNS, DHCP, FTP, TFTP, HTTP Arctic EDGE Router Viola Systems Ltd.

  • Page 9: Physical Interfaces

    2. Back panel GPRS antenna connector (FME) and SIM card holder 3. Top panel. side panel contains all LEDs which indicate the status of the device. Arctic EDGE Router Viola Systems Ltd.

  • Page 10: Front Panel Description

    Power supply connector (DC IN) Ethernet connector (LAN) Reset switch Console port (RS-232) Power switch The Arctic has optional DIN-rail mounting kit available. These mountings are attached to bottom or side panel of the device. Arctic EDGE Router Viola Systems Ltd.

  • Page 11: Power Supply Connector

    (e.g. hub or switch), a direct Ethernet cable must be used. The figure and pin description of the Arctic’s RJ45 Ethernet connector is as follows: Name Direction Explanation Number Data Receive Positive Rx– Data Receive Negative Data Transmit Positive Tx– Data Transmit Negative Arctic EDGE Router Viola Systems Ltd.

  • Page 12: Top Panel Description

    *) For more detailed GPRS LED information, please refer to Chapter 4. Back Panel Description The Arctic EDGE Router has an antenna connector and a slot for a SIM card on the back panel. 1. FME connector for an antenna.

  • Page 13: Product Information Label

    The Arctic firmware version may be checked from the Viola Configurator startup page. (System/Information). It is also possible to get the firmware version by issuing command firmware in console. This manual describes the operation of Series 5 firmware (Arctic EDGE Router 5.x.y) Arctic EDGE Router Viola Systems Ltd.

  • Page 14: Getting Started

    User’s Manual 3. Getting Started Unpacking the Arctic Arctic is delivered in a bulk package containing only the device itself. Arctic EDGE Router does not have manufacturing options. A separate Arctic Accessory Kit (ordered separately) contains the following items: •...

  • Page 15: Setting Of The Ip Address Using A Console

    4. Connect to Arctic using COM port and terminal program (Hyperterminal). Serial settings for console (RS1) are 19200-8-N-1 and none handshaking”. 5. Stop the PPCboot to get the “Arctic>” command prompt. Set the IP address and netmask using command “setenv” Arctic EDGE Router Viola Systems Ltd.
  • Page 16 6. Save the setting with command “saveenv”. 7. Reboot the Arctic for the settings to take effect Default gateway value (gatewayip) is usually set to zero (0) because GPRS or VPN is used as default router. Arctic EDGE Router Viola Systems Ltd.

  • Page 17: Setting Of The Ip Address Using An Html Browser

    GPRS or VPN is used as default route. 5. Reboot the Arctic for the settings to take effect. Arctic default password is empty. Remember to set the password before connecting the Arctic device to a public network. Arctic EDGE Router Viola Systems Ltd.

  • Page 18: Arctic Configurator Tool

    To start using the Arctic Configurator, just open the URL in which the Arctic which you want to configure is located. On the Viola Arctic main page, select the Start Configurator link. First, the Arctic Configurator will ask you for the password for the Arctic device root-account. Enter the correct password in the box provided and press the login-button to start the Arctic Configurator.

  • Page 19: Arctic Software Configuration

    Information – submenu contains general information about the Arctic device. Information on this submenu should be provided if possible when contacting Viola Systems technical support. Time – submenu contains time information. Arctic has a real time clock with battery backup and time information may be adjusted here.

  • Page 20: Network Menu

    Host name – Sets the Arctic device hostname. This is important to set up correctly when using a Viola M2M Router and VPN. Domain name – Domain name for name resolution. Ethernet IP address – IP address used by eth0 interface.
  • Page 21 (GPRS context is active). On "Informative" mode the GPRS LED behaves following way: OFF: GPRS Modem turned off 600 ms ON / 600 ms OFF: No SIM card inserted or no PIN entered, or network search in progress Arctic EDGE Router Viola Systems Ltd.
  • Page 22 Require authentication (PAP) When set to yes password authentication is used for incoming data calls. Required username – PAP username allowed login. Required password – PAP password used for authentication. Idle timeout – Idle time before PPP connection is terminated. Arctic EDGE Router Viola Systems Ltd.
  • Page 23 Peer's IP address – IP address used in PPP peer. SSH-VPN Arctic has a VPN client that can be used with the Viola M2M Router. For more information about Arctic VPN configuration and Viola M2M Router, please refer to the Viola M2M Router User’s Manual.
  • Page 24 Arctic has a L2TP client that can be used with L2TP server. L2TP is light weight VPN (no encryption) for networked devices. Hello interval – Defines the time between L2TP sends “hello” packet over the VPN (keepalive messages). Arctic EDGE Router Viola Systems Ltd.
  • Page 25 Target IP address – The host IP address to which echo packets are sent to. When VPN is used, the Viola M2M Routers end peer address must be used to check the GPRS connection. Secondary target IP address – The secondary host IP address to which ICMP echo packets are to be sent if the sending to primary target host IP address fails.
  • Page 26 Routing These parameters are used to configure routing settings: Act as router – Enables IP forwarding between interfaces. Enabled by default. Use Proxy ARP – Enables proxy ARP. May be used with Viola M2M Router VPN. Disabled by default. S-NAT These parameters are used to configure S-NAT (source network address translation) settings.
  • Page 27 If DNAT is needed to limited to some networks only, the Source IP can be defined in IP/netmask bits format. For example, if DNAT should work only from network 192.168.1.0, the Source IP would be defined to destination NAT rules as 192.168.1.0/24. Arctic EDGE Router Viola Systems Ltd.

  • Page 28: Firewall Menu

    Through the Firewall-menu you can configure built-in firewall of the Arctic. Firewall can be disabled or enabled and separate rules may be created for GPRS to Arctic, GRPS to LAN and LAN to GPRS. Arctic EDGE Router Viola Systems Ltd.

  • Page 29: Service Menu

    If needed, Arctic can act as a DHCP server. This is suitable for small remote networks that have for example few laptops connected to the Arctic via an Ethernet hub or a switch. Arctic EDGE Router Viola Systems Ltd.
  • Page 30 With DNS proxy, computers connected to Arctic Ethernet interface can use Arctic as DNS server. Arctic will forward DNS queries to correct DSN server and local computers DNS setting are not needed to be changed. Arctic EDGE Router Viola Systems Ltd.
  • Page 31 User’s Manual SNMP Agent SNMP agent supports SNMPv1 MIB-II. Arctic EDGE Router Viola Systems Ltd.

  • Page 32: Tools Menu

    Web console. Also GPRS information can be obtained from “Modem Info” menu. For example, output from command ifconfig Default settings Arctic may be set to factory default settings from the Tools menu. This restores factory settings excluding network settings. Arctic EDGE Router Viola Systems Ltd.

  • Page 33: Gprs And Edge

    GSM/GPRS/EDGE Antenna The Arctic EDGE Router includes a FME connector (male type) for an external antenna. It is possible to use any kind of external 50 Ω dual-band antenna intended for GSM900 (880–960 MHz) and GSM1800 (also known PCN) (1710–1880 MHz) frequency bands. Connect the antenna directly to the connector provided for the antenna on the back panel of the Arctic unit.

  • Page 34: Sim Card And Card Holder

    SIM Card and Card Holder Standard 3 V SIM cards may be used with the Arctic EDGE Router. A SIM card holder is located on the back panel near the GPRS antenna connector. If you have the PIN code query enabled, first check that the Arctic Configurator has a correct PIN code entered in the GPRS submenu.

  • Page 35: Configuring Arctic Gprs Settings

    • If your SIM card has the PIN code set, type the code into the PIN code field. • PPP idle timeout defines the time in seconds how often the Arctic resets the GPRS connection if the connection is idle. Arctic EDGE Router Viola Systems Ltd.
  • Page 36 It is thus important to set the code with the Arctic Configurator before plugging the SIM card in. Arctic EDGE Router Viola Systems Ltd.

  • Page 37: Useful Gsm/Gprs Information

    User’s Manual Useful GSM/GPRS Information Useful GSM/GPRS information can be obtained from Tool/Modem Info Menu: Arctic EDGE Router Viola Systems Ltd.

  • Page 38: Troubleshooting

    This Chapter provides a list of the common problems encountered while installing, configuring or administering the Arctic. If you are unable to resolve your problem, refer to the Warranty and Technical Support Sections at the end of this User’s Guide for information about contacting Viola Systems Technical Support representatives.

  • Page 39: Technical Specifications

    Operating System µCLinux embedded multitasking operating system PPP, IP, ICMP, UDP, TCP, ARP, DNS, DHCP,FTP, TFTP, Network Protocols Supported HTTP SSH-VPN client (requires Viola M2M Router) SSHv2 server and client Tunneling (VPN) SSHv1 server and client L2TP client WWW, SSH, Telnet and console...

  • Page 40: Limited Warranty

    Viola Systems’ sole option and expense, and Viola Systems may use new or refurbished parts or products to do so. If Viola Systems is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of the original purchase price.

  • Page 41: Technical Support

    Note the status of your Arctic in the space below before contacting technical support. Include information about error messages, diagnostic test results, and problems with specific applications. If possible, please include the system log Arctic EDGE Router Viola Systems Ltd.

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