• Verify that you have installed any software
that came with your smart card.
• Verify that the Interactive logon: Smart card
removal behavior policy is set to No
Action. For more information about changing
the policy, see the online help for your
Microsoft®Windows® operating system.
Install or update the BlackBerry
Smart Card Reader software on your
computer
1. Close the BlackBerry® Desktop Manager or
BlackBerry Application Web Loader.
2. Double-click the BlackBerry® Smart Card
Reader installation file on your computer.
3. Complete the instructions on the screen.
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