Blackberry PRD-09695-004 - SMART Card Reader Getting Started Manual
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Blackberry PRD-09695-004 - SMART Card Reader Getting Started Manual

Blackberry PRD-09695-004 - SMART Card Reader Getting Started Manual

Getting started guide
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Summary of Contents for Blackberry PRD-09695-004 - SMART Card Reader

  • Page 1 Getting Started Guide BlackBerry Smart Card Reader...
  • Page 2 MAT-23237-001 Rev. 002 | PRINTSPEC-002 | SWD-593661-0819020252-001 | RBX11BW...

  • Page 3: Table Of Contents

    Download the BlackBerry Smart Card Reader software..Prerequisites: Installing the BlackBerry Smart Card Reader software on your computer............7 Install or update the BlackBerry Smart Card Reader software on your computer..............8 Setting up your BlackBerry device........9 Delete the previous version of the BlackBerry Smart Card Reader software from your BlackBerry device......9...
  • Page 4 Charge the BlackBerry Smart Card Reader battery....13 Insert a smart card..............14 Update the BlackBerry Smart Card Reader driver on your BlackBerry Smart Card Reader..........15 Learn the basics..............17 Pair your BlackBerry device with your BlackBerry Smart Card Reader..................18 Prerequisites: Pairing your computer with your BlackBerry Smart Card Reader..............20...
  • Page 5 26 Troubleshooting..............29 I cannot turn off the "Interactive logon: Smart card removal behavior" policy on my computer.........29 I cannot pair my computer with my BlackBerry Smart Card Reader..................30 I cannot send an S/MIME-protected message....30 My computer locked unexpectedly........32 Legal notice.................33...

  • Page 7: Before You Begin

    Before you begin Before you use your BlackBerry® Smart Card Reader, see the Safety and Product Information booklet that came with your BlackBerry Smart Card Reader. For the most recent version of the booklet, visit www.blackberry.com/go/docs.

  • Page 9: Setting Up Your Computer

    Setting up your computer Download the BlackBerry Smart Card Reader software To download the BlackBerry® Smart Card Reader software, visit www.blackberry.com/go/ smartcardreader. Prerequisites: Installing the BlackBerry Smart Card Reader software on your computer If you intend to pair your computer with your BlackBerry®...

  • Page 10: Install Or Update The Blackberry Smart Card Reader Software On Your Computer

    Microsoft®Windows® operating system. Install or update the BlackBerry Smart Card Reader software on your computer 1. Close the BlackBerry® Desktop Manager or BlackBerry Application Web Loader. 2. Double-click the BlackBerry® Smart Card Reader installation file on your computer. 3. Complete the instructions on the screen.

  • Page 11: Setting Up Your Blackberry Device

    Delete the previous version of the BlackBerry Smart Card Reader software from your BlackBerry device If you are updating the BlackBerry® Smart Card Reader software from an earlier version, you must remove the earlier version from your BlackBerry device before you can install the BlackBerry Smart Card Reader software on your BlackBerry device.

  • Page 12: Install Or Update The Blackberry Smart Card Reader Software On Your Blackberry Device

    7. Click Finish. Install or update the BlackBerry Smart Card Reader software on your BlackBerry device To perform this task, your BlackBerry® device must be running BlackBerry® Device Software version 4.1 or later. 1. Connect your BlackBerry device to your...
  • Page 13 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > Application Loader. 3. Click Next. 4. Click Next. 5. If necessary, type your BlackBerry device password. Click Next. 6. Select the BlackBerry Smart Card Reader check box. Click Next. 7. Click Finish.

  • Page 15: Setting Up Your Blackberry Smart Card Reader

    Reader battery 1. Connect the small end of the USB cable that came with your BlackBerry® Smart Card Reader to the USB port on your BlackBerry Smart Card Reader. 2. Connect the large end of the USB cable to an...

  • Page 16: Insert A Smart Card

    Insert a smart card Insert the smart card into your BlackBerry® Smart Card Reader with the metal contact facing away from the BlackBerry Smart Card Reader. Insert a smart card...

  • Page 17: Update The Blackberry Smart Card Reader Driver On Your Blackberry Smart Card Reader

    2. On the taskbar, click Start > Programs > BlackBerry > Application Loader. 3. Complete the instructions on the screen. If you changed the Interactive Logon: Smart card removal behavior policy before you updated the BlackBerry Smart Card Reader software, change it back to the original value.

  • Page 19: Learn The Basics

    Learn the basics...

  • Page 20: Pair Your Blackberry Device With Your Blackberry Smart Card Reader

    To perform this task, you must turn on Bluetooth® technology on your BlackBerry® Smart Card Reader and on your BlackBerry device. 1. On your BlackBerry device, in the device options, click Security Options. 2. Click Smart Card. 3. In the Registered Reader Drivers section, click BlackBerry.
  • Page 21 7. On your BlackBerry device, type the Reader ID that appears on the BlackBerry Smart Card Reader screen. 8. Press the Enter key. 9. On your BlackBerry Smart Card Reader, press the Action key. 10. On your BlackBerry device, type the Bluetooth pairing key that appears on the BlackBerry Smart Card Reader screen.

  • Page 22: Prerequisites: Pairing Your Computer With Your Blackberry Smart Card Reader

    16. Click OK. Prerequisites: Pairing your computer with your BlackBerry Smart Card Reader • Your computer must be running Windows® XP SP2 or Windows Vista™ SP1. • Your computer must be enabled with the...

  • Page 23: Pair Your Computer With Your Blackberry Smart Card Reader

    • You must turn on Bluetooth technology on your BlackBerry® Smart Card Reader and on your computer. Pair your computer with your BlackBerry Smart Card Reader 1. Perform one of the following actions: • If your computer is unlocked, on the taskbar, click Start >...
  • Page 24 Windows Vista™ SP1, click the BlackBerry Smart Card Reader Login tile. Type your Windows user name. 2. On your BlackBerry Smart Card Reader , press the Action key. 3. On your computer, click Connect. 4. Type the BlackBerry Smart Card Reader ID that appears on the BlackBerry Smart Card Reader screen.

  • Page 25: Indicators On The Blackberry Smart Card Reader Screen

    • If you do not have a secure connection password, create a secure connection password. • If you have a secure connection password, type the secure connection password. 8. Click OK. Indicators on the BlackBerry Smart Card Reader screen full battery low battery power power battery Bluetooth®...

  • Page 27: Find More Information

    Find more information • For more information about setting up your BlackBerry® Smart Card Reader and changing options for secure pairing and Bluetooth® connections, see the BlackBerry Smart Card Reader Help on your computer or on your BlackBerry device. • To view the safety documentation for your BlackBerry Smart Card Reader, visit www.blackberry.com/go/docs.

  • Page 28: View The Help For Your Blackberry Smart Card Reader

    View the Help for your BlackBerry Smart Card Reader 1. On your BlackBerry® device, in the device options, click Security Options. 2. Click Smart Card. 3. In the Registered Reader Drivers section, click BlackBerry. 4. Press the Menu key. 5. Click Help.
  • Page 29 2. Click Help.

  • Page 31: Troubleshooting

    Contact your administrator about turning off the policy for your computer temporarily while you upgrade the BlackBerry® Smart Card Reader software on your computer and update the BlackBerry Smart Card Reader driver on your BlackBerry Smart Card Reader.

  • Page 32: I Cannot Pair My Computer With My Blackberry Smart Card Reader

    I cannot send an S/MIME-protected message Try performing the following actions: • Verify that Bluetooth® technology on your BlackBerry® Smart Card Reader is turned on and that your BlackBerry Smart Card Reader is within range of your BlackBerry device or computer.
  • Page 33 DSA certificate, try using an RSA certificate. Likewise, if you are using an RSA certificate, try using a DSA certificate. • If you are charging your BlackBerry Smart Card Reader, try sending an email message after your BlackBerry Smart Card Reader is...

  • Page 34: My Computer Locked Unexpectedly

    My computer locked unexpectedly Try performing the following actions: • Verify that Bluetooth® technology on your BlackBerry® Smart Card Reader is turned on and that your BlackBerry Smart Card Reader is within range of your computer. • Verify that the smart card is inserted correctly in your BlackBerry Smart Card Reader.

  • Page 35: Legal Notice

    Windows Vista are trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605;...
  • Page 36 This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/ docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any...
  • Page 37 This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or...
  • Page 38 LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY...
  • Page 39 DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND...
  • Page 40 CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 41 CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND...
  • Page 42 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party...
  • Page 43 RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® Smart Card Reader model number: RBX11BW...
  • Page 44 Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada...

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