NETGEAR WNR3500Lv2 User Manual
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NETGEAR WNR3500Lv2 User Manual

N300 wireless gigabit router
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350 East Plumeria Drive
San Jose, CA 95134
USA
September 2011
202-10832-01
v1.0
N300 Wireless Gigabit
Router WNR3500Lv2
User M anua l

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Summary of Contents for NETGEAR WNR3500Lv2

  • Page 1 N300 Wireless Gigabit Router WNR3500Lv2 User M anua l 350 East Plumeria Drive San Jose, CA 95134 September 2011 202-10832-01 v1.0...

  • Page 2: Technical Support

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com. ...

  • Page 3: Table Of Contents

    NETGEAR Genie Setup ........
  • Page 4 N300 Wireless Gigabit Router WNR3500Lv2 Chapter 4 Genie Advanced Home Setup Wizard ..........32 WPS Wizard .
  • Page 5 N300 Wireless Gigabit Router WNR3500Lv2 Chapter 8 Advanced Settings Advanced Wireless Settings........71 Wireless Repeating Function (WDS) .
  • Page 6 N300 Wireless Gigabit Router WNR3500Lv2 Appendix A Supplemental Information Factory Settings ..........103 Technical Specifications.

  • Page 7: Chapter 1 Hardware Setup

    If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. Chapter 2, Getting Started with NETGEAR Genie, explains how to set up your Internet connection.

  • Page 8: Unpack Your Router

    • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels.

  • Page 9: Front Panel

    N300 Wireless Gigabit Router WNR3500Lv2 Front Panel The router front panel has the status LEDs and icons shown in the figure. Figure 2. Front panel Table 1. Front panel LED descriptions Description • Solid amber. The unit is starting up after being powered on.

  • Page 10: Back Panel

    N300 Wireless Gigabit Router WNR3500Lv2 Back Panel The back panel has the connections shown in the following figure. WiFi On/Off button. Turn the wireless radio in the router on or off. Restore Factory Settings button. Press and hold this button for about 5 seconds to reset the router to its factory default settings.

  • Page 11: Position Your Router

    N300 Wireless Gigabit Router WNR3500Lv2 Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
  • Page 12 N300 Wireless Gigabit Router WNR3500Lv2 Set up your N300 Wireless router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown. Remove the protective film covering the front panel of the router.

  • Page 13: Cable Your Router

    Disconnect the cable from the modem (2). You will connect it to the router later. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the router.

  • Page 14: Verify The Cabling

    N300 Wireless Gigabit Router WNR3500Lv2 Locate the cable you removed from the modem in step 4. Securely insert that cable into a LAN port on the router such as LAN port 1. Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence (first power on the modem, and after it finishes starting up, power on the router).

  • Page 15: Chapter 2 Getting Started With Netgear Genie

    Con n e ct i n g to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.

  • Page 16: Router Setup Preparation

    N300 Wireless Gigabit Router WNR3500Lv2 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.

  • Page 17: Netgear Genie Setup

    N300 Wireless Gigabit Router WNR3500Lv2 NETGEAR Genie Setup NETGEAR Genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.

  • Page 18: Upgrade Router Firmware

    N300 Wireless Gigabit Router WNR3500Lv2 Launch your browser from a computer or wireless device that is connected to the router. Type http://www.routerlogin.net or http://www.routerlogin.com. The login window displays: admin ******** Enter admin for the router user name and password for the router password, both in lowercase letters.

  • Page 19: Router Dashboard (Basic Home Screen)

    Using this tab requires a solid understanding of networking concepts. • Help & Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. Getting Started with NETGEAR Genie...

  • Page 20: Add Wireless Devices Or Computers To Your Network

    N300 Wireless Gigabit Router WNR3500Lv2 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See on page 29 for instructions on how to set up a Guest Networks guest network.

  • Page 21: Chapter 3 Genie Basic Settings

    Genie Basic Settings You r I nternet c on n e ct ion a nd n et work This chapter explains the features available from the Genie Basic Home screen, shown in the following figure: This chapter contains the following sections: •...

  • Page 22: Internet Setup

    Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting.
  • Page 23 N300 Wireless Gigabit Router WNR3500Lv2 • Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or L2TP. • Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP.

  • Page 24: Attached Devices

    N300 Wireless Gigabit Router WNR3500Lv2 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.

  • Page 25: Parental Controls

    N300 Wireless Gigabit Router WNR3500Lv2 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: If you want to use Live Parental Controls, click Download Now.

  • Page 26: Basic Wireless Settings

    To view or change basic wireless settings: If you do NETGEAR recommends that you do not change your preset security settings. decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 27: Wireless Settings Screen Fields

    N300 Wireless Gigabit Router WNR3500Lv2 If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router.

  • Page 28: Change Wpa Security Option And Passphrase

    The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. Please note that NETGEAR recommends that you not change the security option or passphrase, but if you want to change these settings, this section explains how.

  • Page 29: Guest Networks

    N300 Wireless Gigabit Router WNR3500Lv2 Guest Networks Adding a guest network allows visitors at your home to use the Internet without seeing your wireless security key. You can add a guest network to your wireless network. To set up a guest network: ...

  • Page 30: Guest Network Wireless Security Options

    N300 Wireless Gigabit Router WNR3500Lv2 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network.
  • Page 31 Genie Advanced Home Sp ecif yi ng custom set ti ngs This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: •...

  • Page 32: Setup Wizard

    N300 Wireless Gigabit Router WNR3500Lv2 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie.

  • Page 33: Wps Wizard

    N300 Wireless Gigabit Router WNR3500Lv2 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN.

  • Page 34: Setup Menu

    N300 Wireless Gigabit Router WNR3500Lv2 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green.

  • Page 35: Wan Setup

    N300 Wireless Gigabit Router WNR3500Lv2 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the following screen: •...

  • Page 36: Default Dmz Server

    MTU setting than the other devices, the data packets have to be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of these situations occurs: •...
  • Page 37 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.

  • Page 38: Lan Setup

    N300 Wireless Gigabit Router WNR3500Lv2 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 39: Lan Setup Screen Settings

    N300 Wireless Gigabit Router WNR3500Lv2 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router.

  • Page 40: Address Reservation

    N300 Wireless Gigabit Router WNR3500Lv2 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range...

  • Page 41: Quality Of Service (Qos) Setup

    QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default, and the Enable WMM check box is selected. NETGEAR recommends that you leave this setting as it is for full N rate support. You can disable it in the QoS Setup screen by clearing this check box and clicking Apply.

  • Page 42: Qos For Applications And Online Gaming

    N300 Wireless Gigabit Router WNR3500Lv2 To specify prioritization of traffic, you have to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.
  • Page 43 N300 Wireless Gigabit Router WNR3500Lv2 In the Priority Category list, select either Applications or Online Gaming. In either case, a list of applications or games displays in the list. You can select an existing item from the list, or you can scroll and select Add a New Application or Add a New Game, as applicable.
  • Page 44 N300 Wireless Gigabit Router WNR3500Lv2 From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: From the LAN port list, select the LAN port that will have a QoS policy. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet.

  • Page 45: Editing Or Deleting An Existing Qos Policy

    N300 Wireless Gigabit Router WNR3500Lv2 From the Priority Category list, select MAC Address to display the following screen: If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.

  • Page 46: Chapter 5 Usb Storage

    USB Storage Accessi ng and config uring a US B storage drive This chapter describes how to access and configure a USB storage drive attached to your router. Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives.

  • Page 47: Usb Drive Requirements

    N300 Wireless Gigabit Router WNR3500Lv2 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables.

  • Page 48: File-Sharing Scenarios

    N300 Wireless Gigabit Router WNR3500Lv2 File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any PC, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia. USB drive applications include: •...

  • Page 49: Basic Settings

    N300 Wireless Gigabit Router WNR3500Lv2 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share very large files such as PowerPoint presentations or .zip files over the Internet.

  • Page 50: Add Or Edit A Network Folder

    N300 Wireless Gigabit Router WNR3500Lv2 By default, the USB storage device is available to all computers on your local area network (LAN). Add or Edit a Network Folder You can access this feature by selecting Basic > ReadySHARE > Edit, or Advanced >...

  • Page 51: Usb Storage Advanced Settings

    N300 Wireless Gigabit Router WNR3500Lv2 USB Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. On the Advanced tab, select USB Storage > Advanced Settings to display the following screen: You can use this screen to specify access to the USB storage device.

  • Page 52: Safely Remove A Usb Drive

    N300 Wireless Gigabit Router WNR3500Lv2 Available Network Folders You might need to scroll down to view this section of the screen: • Share Name. If only 1 device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web browser. If Not Shared is shown, the default share has been deleted, and no other share for the root folder exists.
  • Page 53 N300 Wireless Gigabit Router WNR3500Lv2 To set up approved USB devices:  Select Advanced > Advanced Setup > USB Settings. Th e following screen displays: Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices.

  • Page 54: Connect To The Usb Drive From A Remote Computer

    N300 Wireless Gigabit Router WNR3500Lv2 Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers with a web browser, you have to use the router’s Internet port IP address. If you are using Dynamic DNS, you can type the DNS name, rather than the IP address.

  • Page 55: Chapter 6 Security

    Security Ke epi ng u nwante d c onte nt out of you r n et work This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: •...

  • Page 56: Keyword Blocking Of Http Traffic

    N300 Wireless Gigabit Router WNR3500Lv2 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites to display the following screen: Select one of the keyword blocking options: •...

  • Page 57: Block Services (Port Filtering)

    N300 Wireless Gigabit Router WNR3500Lv2 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.

  • Page 58: Schedule Blocking

    N300 Wireless Gigabit Router WNR3500Lv2 Click Add to add a service. The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 59: Security Event Email Notifications

    N300 Wireless Gigabit Router WNR3500Lv2 Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days.
  • Page 60 N300 Wireless Gigabit Router WNR3500Lv2 To receive email logs and alerts from the router, select the Turn Email Notification On check box. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program.

  • Page 61: Chapter 7 Administration

    Administration M a nagi ng your net work This chapter describes the router settings for administering and maintaining your router and home network. See also on page 88 for information about upgrading Remote Management or checking the status of your router over the Internet, and on page 91 for Traffic Meter information about monitoring the volume of Internet traffic passing through your router’s...

  • Page 62: Upgrade The Router Firmware

    N300 Wireless Gigabit Router WNR3500Lv2 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product.

  • Page 63: View Router Status

    N300 Wireless Gigabit Router WNR3500Lv2 View Router Status To view router status and usage information, select Advanced Home, or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 64 N300 Wireless Gigabit Router WNR3500Lv2 Domain Name Server. The Domain Name Server addresses being used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses. Statistics Button On the Router Status screen, in the Internet Provider (WAN) Setup pane, click the Statistics button to display the following screen: Figure 6.

  • Page 65: Wireless Settings

    N300 Wireless Gigabit Router WNR3500Lv2 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 7. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items.

  • Page 66: Guest Network

    N300 Wireless Gigabit Router WNR3500Lv2 If you notice interference from nearby devices, you can select a different channel. Channels 1, 6, and 11 do not interfere with each other. Mode. Indicates the wireless communication mode: Up to 54 Mbps, Up to 145 Mbps (default), and Up to 300 Mbps.

  • Page 67: Manage The Configuration File

    N300 Wireless Gigabit Router WNR3500Lv2 Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry.

  • Page 68: Back Up Settings

    N300 Wireless Gigabit Router WNR3500Lv2 Back Up Settings To back up the router’s configuration settings:  Select Advanced > Administration > Backup Settings to display the following screen: Click Back Up to save a copy of the current settings. Choose a location to store the .cfg file that is on a computer on your network.

  • Page 69: Set Password

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you will have an easy way to recover the password if it is forgotten.

  • Page 70: Chapter 8 Advanced Settings

    Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •...

  • Page 71: Advanced Wireless Settings

    N300 Wireless Gigabit Router WNR3500Lv2 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box.

  • Page 72: Wireless Repeating Function (Wds)

    N300 Wireless Gigabit Router WNR3500Lv2 Wireless Repeating Function (WDS) You can set the N300 Wireless Router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service.

  • Page 73: Wireless Repeating Function

    N300 Wireless Gigabit Router WNR3500Lv2 Wireless Repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point.

  • Page 74: Set Up The Base Station

    N300 Wireless Gigabit Router WNR3500Lv2 If you are setting up a point-to-point bridge, select this check box. If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared.

  • Page 75: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the WNR3500Lv2 base station with a non-NETGEAR router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.

  • Page 76: Remote Computer Access Basics

    N300 Wireless Gigabit Router WNR3500Lv2 Remote Computer Access Basics When a computer on your network needs to access a computer on the Internet, your computer sends your router a message containing the source and destination address and process information. Before forwarding your message to the remote computer, your router has to modify the source information and create and track the communication session so that replies can be routed back to your computer.

  • Page 77: Port Triggering To Open Incoming Ports

    N300 Wireless Gigabit Router WNR3500Lv2 router then modifies the message to restore the original address information replaced by NAT. Your router sends this reply message to your computer, which displays the web page from www.example.com. The message now contains the following address and port information.

  • Page 78: Port Forwarding To Permit External Host Communications

    N300 Wireless Gigabit Router WNR3500Lv2 Upon receiving the incoming message to destination port 33333, your router checks its session table to determine whether there is an active session for port number 33333. Finding an active session, the router restores the original address information replaced by NAT and sends this reply message to your computer.

  • Page 79: How Port Forwarding Differs From Port Triggering

    N300 Wireless Gigabit Router WNR3500Lv2 Your router receives the request message and looks in its rules table for any rules covering the disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming port 80 traffic should be forwarded to local IP address 192.168.1.123. Therefore, your router modifies the destination information in the request message: The destination address is replaced with 192.168.1.123.

  • Page 80: Add A Custom Service

    N300 Wireless Gigabit Router WNR3500Lv2 To set up port forwarding:  Tip: To ensure that your server computer always has the same IP address, use the reserved IP address feature of your N300 Wireless Router. Select Advanced Setup > Port Forwarding /Port Triggering to display the following screen: Port Forwarding is selected as the service type.

  • Page 81: Editing Or Deleting A Port Forwarding Entry

    N300 Wireless Gigabit Router WNR3500Lv2 Click the Add Custom Service button to display the following screen: In the Service Name field, enter a descriptive name. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP. In the Starting Port field, enter the beginning port number.

  • Page 82: Set Up Port Triggering

    N300 Wireless Gigabit Router WNR3500Lv2 In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers. (Optional) Register a host name with a Dynamic DNS service, and configure your router to use the name as described in on page 84.
  • Page 83 N300 Wireless Gigabit Router WNR3500Lv2 Select the Port Triggering radio button to display the port triggering information. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled.

  • Page 84: Dynamic Dns

    N300 Wireless Gigabit Router WNR3500Lv2 Click Add Service to display the following screen: In the Service Name field, type a descriptive service name. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet.
  • Page 85 N300 Wireless Gigabit Router WNR3500Lv2 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org.

  • Page 86: Static Routes

    N300 Wireless Gigabit Router WNR3500Lv2 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
  • Page 87 N300 Wireless Gigabit Router WNR3500Lv2 To set up a static route:  Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only.

  • Page 88: Remote Management

    N300 Wireless Gigabit Router WNR3500Lv2 Remote Management The remote management feature lets you upgrade or check the status of your N300 Wireless Router over the Internet. To set up remote management:  Select Advanced > Advanced Setup > Remote Management.

  • Page 89: Usb Settings

    N300 Wireless Gigabit Router WNR3500Lv2 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number between 1024 and 65535, but do not use the number of any common service port.
  • Page 90 N300 Wireless Gigabit Router WNR3500Lv2 To turn on Universal Plug and Play:  Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.

  • Page 91: Ipv6

    N300 Wireless Gigabit Router WNR3500Lv2 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically. To set up an IPv6 Internet connection type:  Select Advanced > Advanced Setup > IPv6 to display the following screen: Select the IPv6 connection type from the list.
  • Page 92 N300 Wireless Gigabit Router WNR3500Lv2 To monitor Internet traffic:  Click Advanced > Advanced Setup > Traffic Meter to display the following screen: To enable the Traffic Meter, select the Enable Traffic Meter check box. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button.

  • Page 93: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at for product and contact information. http://support.netgear.com This chapter contains the following sections: •...

  • Page 94: Quick Tips

    N300 Wireless Gigabit Router WNR3500Lv2 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.

  • Page 95: Troubleshooting With The Leds

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 1.5A power adapter that NETGEAR supplied for this product. •...

  • Page 96: Internet Or Ethernet Port Leds Are Off

    N300 Wireless Gigabit Router WNR3500Lv2 • Cycle the power to see if the router recovers. • Press and hold the Restore Factory Settings button to return the router to its factory settings as explained in on page 100. Troubleshoot Your Network Using the Ping Utility If the error persists, you might have a hardware problem and should contact technical support at www.netgear.com/support.

  • Page 97: Cannot Access The Internet

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration.

  • Page 98: Troubleshooting Pppoe

    N300 Wireless Gigabit Router WNR3500Lv2 If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

  • Page 99: Troubleshooting Internet Browsing

    N300 Wireless Gigabit Router WNR3500Lv2 If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The router continues to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password.

  • Page 100: Wireless Connectivity

    N300 Wireless Gigabit Router WNR3500Lv2 Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem. • Does the wireless device or computer that you are using find your wireless network? If not, check the Wireless LED on the front of the router. It should be lit. If it is not, you can press the Wireless button on the side of the router to turn the router’s wireless radio back...

  • Page 101: Test The Path From Your Computer To A Remote Device

    N300 Wireless Gigabit Router WNR3500Lv2 ping www.routerlogin.net Click OK. You should see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx...
  • Page 102 N300 Wireless Gigabit Router WNR3500Lv2 • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device. • Check that your cable or DSL modem is connected and functioning.

  • Page 103: Factory Settings

    Supplemental Information This appendix provides factory default settings and technical specifications for the N300 Wireless Gigabit Router WNR3500Lv2. Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings button on the bottom of the router for at least 7 seconds.
  • Page 104 N300 Wireless Gigabit Router WNR3500Lv2 Table 4. Factory default settings (Continued) Feature Default behavior Wireless Wireless communication Enabled SSID name Preset. See router label. Security Preset. See router label. Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise varies by region...

  • Page 105: Technical Specifications

    N300 Wireless Gigabit Router WNR3500Lv2 Technical Specifications Table 5. WNR3500Lv2 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...

  • Page 106: Regulatory Compliance Information

    EDOC in Languages of the European Community Language Statement Cesky [Czech] NETGEAR Inc. tímto prohlašuje, že tento Radiolan je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES. Dansk [Danish] Undertegnede NETGEAR Inc. erklærer herved, at følgende udstyr Radiolan overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
  • Page 107 Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 108 This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N300 Wireless Gigabit Router WNR3500Lv2 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...

  • Page 109: Industry Canada

    N300 Wireless Gigabit Router WNR3500Lv2 FCC Caution • Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 110 N300 Wireless Gigabit Router WNR3500Lv2 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters) Microwave ovens...
  • Page 111 Index repeater unit access user-defined services remote connecting wirelessly viewing logs country setting access points crossover cable accessing remote computer CTS/RTS Threshold adding custom service (port forwarding) custom service priority rules address reservation advertisement period dashboard alerts, emailing data packets, fragmented applications, QoS for online gaming default DMZ server approved USB devices...
  • Page 112 N300 Wireless Gigabit Router WNR3500Lv2 factory default settings, restoring keywords factory settings list of restoring label, product file sharing LAN port firmware version QoS for firmware, upgrading settings fragmentation length LAN setup fragmented data packets language setting front panel large files, sharing...
  • Page 113 N300 Wireless Gigabit Router WNR3500Lv2 packets, fragmented scheduling keyword and service blocking Parental Controls secondary DNS passphrases security changing firewall settings product label see also security options password recovery, admin security options photos, sharing security PIN poll interval sending logs by email...
  • Page 114 N300 Wireless Gigabit Router WNR3500Lv2 remote computer connection specifying approved devices unmounting a USB drive USB devices, approved user-defined services viewing logs router status WAN IP address, troubleshooting WAN setup Wi-Fi Protected Setup (WPS) wireless channel wireless connection, troubleshooting wireless connections...

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