Problem
Oven will not
start
"PLEASE INSERT
PROBE " appears
on display
"SENSOR ERROR"
appears on display
Floor of the oven is
warm, even when
the oven has not
been used
"BAD PROBE"
appears on display
"LOCKED" appears
on display
Food amount too
large for Sensor
Reheat
If Something Goes Wrong
Before You Call For Service
Possible Cause
A fuse in your home
may be blown or the
circuit breaker tripped.
Power surge.
Plug not fully inserted
into wall outlet.
Probe has been
forgotten or not
inserted properly.
When using a Sensor
feature, the door was
opened before steam
could be detected.
Steam was not detected
in maximum amount of
time.
The cooktop light is
located below the oven
floor. When the light
is on, the heat it
produces may make the
oven floor get warm.
The probe has not been
completely inserted into
the oven wall outlet.
The probe is defective.
The control has been
locked.
Sensor Reheat is for
single servings of
recommended foods.
What to Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug
it back in.
• Make sure the 3-prong plug on the
oven is fully inserted into wall outlet.
• Insert the probe properly into the
oven wall outlet.
• Do not open door until steam is
sensed and time is shown counting
down on display.
• Use Time Cook to heat for more time.
• This is normal.
• Insert the probe properly into the
oven wall outlet.
• Replace the probe.
• Press and hold CLEAR/OFF for
about 3 seconds to unlock the control.
• Use Time Cook for large amounts
of food.
45
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